HDFC Credit Card Customer Care Numbers Toll Free Helpline

Dear Applicant Your HDFC Bank Credit Card App ref no 17022318054040N4 is approved in principle subject to internal checks

It’s was my massage .. but I checkd online there is my stuts is dis approved .. why the resion I don’t know .. no one go at my place to veryfy

I would like to make a credit card of Hdfc from delhi Vasant vihar my contact no is 8377038046

Hi Sir,
My customer ID is 61099176, I’m not using my credit card before some time but I always pay my emi to time. Now the issues is created card linked with my bank account and my all amount was deducted from your side kindly request you to give me a call on 7004813934 and tell me what is the problem. I’m not able to contact with credit card department

My credit card bill not received

Hi team
This is shiv kumar i forgat online pasward and user id plz suggest . I am facing problem due to non connectivity to us customer care no.

My teliphone no 9990774825

Dear Sir/Madam

I am facing problem due to non connectivity to us customer care no. If i want to know more details like as EMI facility against my purchase.And no any massage revue by card department As per Dr/Cr Entry.So please help me.

Hi
Sir Or Madam
Am Living In Latvia In Europe I Need Some Money Here From India PLZ Tell Me, Now Have In India Problem About Money I Knew But I Need Urgent In 7 January 2017 I Can Take Or Not Plz Ans Me
Thanks
Manjit kaur

Hi team,
I Want to change my HDFC Credit card bill generation and due date.Please check and do the needful ASAP.

I am the partner of above mentioned firm namely Prakash Continental LLP ,the engaged in Guest House & Banquet at Delhi want Credit card of HDFC Bank. My account is with Bank of Baroda last 28 years.

Team,

you have registered my email id wrongly ..it is gusains1624@gmail.com. kindy update the correct email id and confirm.

My payment in emi method

Sir,
I had applied for a credit card but instead of that i was issued some Diners Club card having 12 digits which i cannot use for online shopping nor can i add it as beneficiary to my account for online payments. Kindly replace it with genuine credit card which i can use daily chores.
Thanks
Gagandeep Singh
Mob. 9815318623

dear sir,
i just want to know about interest applied on cash with draw through credit card..my credit card is money back…

i applyed for credit card before 1 mnyh still i dnt get any verication call and mesgs

I have a credit account started 6 month before and the last four digit of the Credit Card No. is 6624. I’d like to know the date of payment and the exact amount to pay for this month against this credit card whereas one HDFC ergo Health Insurance going by & I paying by installments as well,so that, I need a statement also for this credit card please send to this email address.

I have applied for Hdfc doniar credit card last month. Accdly form also accepted and approved and 16 digit no.alloted for further reference as 16091218668620N1. But credit card not yet recd and on checking on line status is showing as in progress. Kindly look into the matter and intimate factual position please.

Dear sir/madam
for kindly inform u that I have applied a credit card before one month ago. Which is applied from hdfc karur branch. Still upto neither bank nor any employee gives me any type of response.
so that I kindly request u to please send me the status.
Regards
Rameshwar Prasad
9543869450

dear sir,
i am nitin patel from vadodara and want to me hdfc credit card toll free number

i want re generate my credit card otp so my cr card is not register so pls help me

I am interested to apply FD against credit card. I am from Chandigarh. please suggest me. via contact – 9041931990 or Email Id – heman29081989@gmail.com

My credit card verification z complted on 2 nd but the status is in process only..but please confirm d credit card approved r disapproved..nd reason also mentioned.if the credit card is posted please tell the coorier details..
Aplict’n no:16082415886190S3

Please tell me my HDFC Credit card bank branch address , account number and and IFCS number.
My card no.5241810401844709
My Name : Naresh komma

HDFC CREDIT CARD APPLICATION NO. : CC29221636 (26 AUG 2016)
VERIFICATION CODE : 975176 (27 AUG.)
REFERANCE NO. : 16082612056460N1

I’ve applied for HDFC credit card all details I’ve already mentioned. My card was disapproved. Why it happened so after fulfilling all requirements.

I have not received “Statement of Cr Card ending No 1143 since May 2016, it will help me /remind me to keep the balance in my saving a/c from which the auto deduct by 4th of next month successfully carried out without paying the interest ch from the saving bank a/c. The month of Sep 2016, you have deducted the interest charge which is required to be settled in the month of 04 Oct 2016. This is first time . Kindly do the necessary action.

sir, i have apply for credit card but it shows in progress from 10-12 days

Dear Sir/Madam,how many days will get to receive my credit card ,pls will u tell me?

I had applied for HDFC international credit card vide application no. 16081012536450WL ,but my application had disapproved.To approve my application for further process,what shall I do.Pls tell me.

I have lost HDFC Credit card xxxxxxx6141.please block my card as soon as

Dear sir / medam,
My mail id- atul_silu@yahoo.com, but ur mentions my mail id atul_silv@yahoo.com;We have updated your EmailID ATUL_SILV@YAHOO.COM in your CreditCard appl 16042817442890S8 and for E Statement despatch, so please create my mail id

Sir,
credit card No.4893771302089808
I have received a message from HDFC bank that my credit card limit is reduced from present Rs. 56000 to Rs. 23000 with no cash limit.I want to know the reason for reducing the limit, in any case, i will not accept this reduced limit, you may have your own reasons but if you reduced this limit, i will cancel this card , i don’t want a card for Rs. 23000 limit ,other banks are requesting me and sending offers to increase the limit, I already have 3 credit card from other banks with limit over Rs.1 lacs.

My annual salary is Rs. 20 lacs,I have a personal loan of Rs. 15 lacs from HDFC bank and paying Rs. 36000/- pm EMI and you have calculated my eligibility of just Rs. 23000/-

I now request you to either restore/increase the limit or cancel this card and let me know the outstanding balance i will pay it immediately.

I m using Sbi credit card.more then 6 manth Limit is 64000k. can I get Hdfc bank card in based on my Sbi card. If possible in ur internal Policy plz reply my Id my mob no is 9791712770

I was keeping on trying to customer care since half an hour.. But no body responding..

Sir I have applied for credit card .
My Application No. is CC26761232.
It is 20 to 25 days.
There is no response from you.
My Contact No. is 9899000742.

Dear Sir I am applying a credit card my rafrence no.16040318262080N3 but any no response of my application . please give me details . my contact no.7398598995

I am Almas alam sir mere credit card statement me extra charges Lagaye Gaye hain Jabki bank me check 18 3 2016 ko Jama Ho Gaya tha or pay date 23 03 2016 thi mere pas deposit slip bhi hai please ye extra charge wapas diya jaye thankyou mo. 9719900882

My mobile no is 9795010838 I have received new credit card on last month but still i have not get credit card pin number so please send on my address.

I have opted for smart payment for my bsnl post paid connection and accordingly payment was done through my credit card for march,2016 but i hvn’t received payment receipt from either BSNL or HDFC. Thanks in advance.

I am HDFC Card Holder since 2015, I want to pay my card outstanding balance without insurance premium my card No. is 4893 7712 0070 2xx8 & my name is M. Sanayaima Singh. Actually I am suoppose to discontinue HDFC Card due to personal problems. So, I did not use this card since June 2015.

My mobail number is 9930107598. Even SMS has not come. i didnt get my credit card since 1 month no any reply for customer car what is the problem

OTP got thru SMS for creating ATM PIN. As per you guideline I went to ATM & followed the instruction step by step, but unfortunately on first attemp I attempt to write/creat new four digit PIN, I made mistake & bank is now declined to creat my Green ATM PIN. Since I have registered my Mobile No. 9990387998, the msg conveying me as (“AUTHIC ALREADY REGISTERED”) & declined to creat PIN. Please suggest me how to get my PIN.

I got a call from HDFC bank regarding registration of HDFC credit card for which I have not given any consent

????????? ?? ???? ?? ?? ?? ??? ???? ??,

??????? ?? ?? ???? ?? ?? ??? ?? ???? ??..

its taking too much time to talk to customer care…even thou i dint get right information

pl sd pin no.

Sir, I have got jet privilege credit card ,but I have not got OTP to active my credit card, so please resolve it

I was told that I would receive my new Credit card within 13 days, still I am waiting for, kindly check.

Please tell me How to renewal my credit card

Hi

My number is 9762818671. I have dinner club credit card. how can i change my credit card please tell me…

Mala HDFC credit kard kadhayach aahe agent pathava

Sir,this is for your information that loan is being showing on my card and credit limit showing 1000,but I have not received any loan kindly look in this matter and give my card details. With thanks

My mobile number is 8862018907 and . Even SMS has not come.i didnt get my credit card since 1 month Customer care number called to day but go disconnected after holding for half an hour.
Reply Link

guys please calculate the bill before pay..hdfc bank making mistake in calculations ..my actual amount got exceed by Rs 2100. please be sure before payment..now they are not picking the calls

Sir
I have credit card of hdfc, and my all status seen on my mail address. Mukeshsharmagml@gmail.com
Which maintain initially in application form by your executive.
But now I know that my mail address is wrong entered by executive. So Plz ammendment in this. My credit card no.5241810402076665.

My mobile number is 8511040830 and last four digits of credit card are 4095, I didn’t understand from last two months continuously deduction of amount Rs.1017.31 on dated 4th feb.16 & today i received message of Rs. 673.01 tobe deducted on 6th Mar. as minimum dues.
Kindly confirm me, till today i never use this Credit card for any kind of purchasing.
Awaiting of your earlier response.
Regards,

The phone banking number has been changed

its 022-61606161

my credit card missing date 31/01/2016 so you have reqwest please provid me credit card

you send the OTP for new PIN generate of my credit card but OTP shown is wrong PIN.

Regards
Deepak

my AAN NO. IS 1017720000133142 I HAVE SETTELED ALL THE DUES ON 23.09.2013 IN SPITE OF THIS THIS FROD BANK HAS SEND MY STATUS IN CIBIL AS setteled

HDFC credit card after service is worst. While applying for credit card they will call you again and again and once you become card member then no one entertains you. You have to keep calling still no satisfactory answer from customer care also.

when i try to reach my card site, online, i get stuck shortly with the comment”the card is not assigned to the customer”! i am caught in a loop . Remedy

motherfuckers, who is the mother of HDFC credit card service, I really want to fuck your mothers batsratds, call me on 9437548636

i didnt get my credit card since 1 month

I Apply new credit card and u send it to courier but Card is return back to you, so kindly redeliver the card to my resident address – C2-6-04, Gokul CHS, Sector-19, Nerul, Navi Mumbai – 400706.

Mere netbankig par offer me credit card offer has par bank me visit Marne par ve bolte hai ki aapko credit card nahi mil Sakta agar nani mil sakta to offer me kyu diya hai plz help mee

Credit card c ample

Not got my bill

Please.provide Tolfree number for Nasik and Pune instead chargeable call

May I buy 950 XL mobile (Rs. 51,000/-) in 12 EMI, using HDFC Platinum Plus credit card. If “YES” what exactly will be the mly. Dues.
MERRY X’MAS & HAPPY NEWYEAR.

Plz increase my credit limit

Sir i need to change my address for my further communication.kindly give me the telephone no. To whom i should contact

while prompt service & clear accounting for HDFC cards is very satisfying, the monthly statement containing account details (main item) of customer with his complete information (unnecessary) also has lots of humbug information placed in all places possible.

Primarily the transaction block page should also contain mail ID, contact Nos for immediate contact in case of any discrepancy.

all terms & condition were agreed by customer when he took the card, no need to inform with every bill.
all promotion / sales item can be in next attached pages giving the freedom to customer either to look at it or trash it.

I feel this will justify HDFC image.

till not received credit card at residence.

I have hdfc credit card with inr 40000. 00 limit. I wish to get it enhanced to rs. Five lacs. I am also planning Europe trip.
Kindly advise.
Mudit kumar

Not able to use credit card for shopping.

I have applied a credit card 3 weeks before & i am still waiting for application no. to track my credit card status so i would like to request you pls send the same on above mention ID.

RGDS
SUMAN BHARDWAJ

It is cery difficult to contact hdfc customer and they never send the credit card statement. I want to terminate this card.

I am using hdfc credit card.I have a rqrmt of home loan of around Rs 3.00 to 4.00 lakhs.

Hi,

I am new to HDFC credit card, No one explained about the due date etc. Also its very difficult interact with customer care team, since its long busy tone on every call. Awaiting for good revert.

I am using HDFC credit card since long and every month paying my minimum due ..still they are not confirming in their record and called to my family rather than me its actual disgusting.

HDFC has the worst credit card service ever. First of they don’t know who to hand over the credit card and redeemed rewards package. And then when a complaint is raised neither the personal banker nor the credit card customer representatives does not take responsibility or action. They say contact them and them and so on. Good for nothing.

Here is the email which was sent on Nov 5th

From: krishna nagaraj
Date: November 14, 2015 at 5:13:39 AM EST
To: customerservices.cards@hdfcbank.com
Subject: Re: Ref Number – 15308677517 – Rewards

Anybody looking into this? It has almost more than 10 days now and I have not heard a response from any one.

Krishna

On Nov 5, 2015, at 1:11 AM, krishna nagaraj wrote:

Hi,

This is in regards to the issue with the delivery of en cashed rewards points.
Recently I had en cashed my rewards points for 500 Rs (Quantity 2) shoppers stop gift cards.
I got a message on 11/1 stating – “Your request for Order # 25101500263 – GV16 – Shoppers stop voucher of Rs 500 Qty 2 has been delivered to RANJITH on 28/10/2015”
When I enquired, the courier person handed over the package to the office next door. He handed it over to the watchman. Question is now can he deliver it to the watchman, instead of delivering it to my home. I was at home that day (28-Oct). Also when I checked with the watchman today, as I was out of station until yesterday, he said that he enquired in the office and no one was their with that name (Srikrishna Nagara) and he just kept the package on the outside compound next to the road. Obviously it is not there any more , I checked.
First of all, how can the courier person hand over the package to someone. Shouldn’t he enquiry whom then=y are delivering the package to?

This is not the first time I have en cashed my rewards points and never I had this issue

I need a resolution for this asap, by tomorrow Friday 6-Nov. What will be done about this.
If required cancel the voucher and put back the points into my credit card. I am travelling to US on Nov 7. I need the resolution by then.

If the resolution is not satisfactory, then I have big concern over the integrity of customer service from HDFC credit card. I will have to unfortunately discontinue the service with HDFC bank and cancel the credit card. I hope it will not go till that point.

Krishna

Give HDFC Credit Card Toll Free no. for Redmeed of Point.

settlement for credit card number 5520880000021271

How to track myc credit card

Hdfc bank is very bad no solve customer problem

I’m using HDFC Credit Card (issue in Delhi) and just I want to say his customer care not pick our call any time say(Currently in used). how we can rectify our problem.
My contact no. 7072144210

Sub: credit card loan issue
Respected sir,
Reference to the above subject I would like bring to your kind notice that As I Suriya Mukthar my credit card loan account number -0000000000012571909 as per my knowledge I have paid 1-EMI excess also your last statement letter received said EMI scheduled from 03/09/2014 to 03/08/2015 unfortunately you send sms to pay extra 1 more EMI I have paid for the September month 03/09/2015 if I have paid excess kindly recheck and reimburse
Your kind response in this regards will be highly appreciated
Thanks kind regards

HI, i applied for crdit card still i did get any responce, kindly help me to what is status my aplication, no 9972420159

no one is bothered it means you don’t have the time to settle your customer claims…this was last from my side..

On Fri, Aug 14, 2015 at 3:39 PM, Yegdutt Sharma wrote:
can you people please take some maul to investigate the customer query….

Regards
Rahul Sharma
9999051646
———- Forwarded message ———-
From: Yegdutt Sharma
Date: Wed, Aug 12, 2015 at 6:07 PM
Subject: Re: HDFC Bank Credit Card Payment
To: payment.reminder@hdfcbank.net

please check your calculations……………..your agent asked me to settle this amount and they agreed on 9K which i have to pay 3 time…

1st time i have already paid 2110 Rs last month and now you are asking 15086.02 again ???? really this is forgery with the customer….they asked me that your proposal for 9 K has been approved by HDFC Management and now you have to pay 9K only then how the amount increase and they also asked me that we will send you that approval on email but sorry to say they done the goof.

Yesterday also received the call and the lady was also asking to pay the same… in which dilemma you people are or trying to push me ???

i do have the contact no. also from where i had received those calls and amount also reflecting in your record…please do not do rambling communication .

if you guys really wants to settle the amount then please confirm me over email which was discussed last time with your agent then only i can go ahead.

On Tue, Aug 11, 2015 at 6:24 PM, wrote:

11-08-2015-110815WC_03522746

Dear Cardholder,

Your HDFC Bank International Card 5241XXXXXXXX1448
Credit Limit Rs39000
Current Balance Rs.15086.02
Minimum Amount Due Rs.1670

Your Credit Card is invalidated and the credit facility granted to you has been withdrawn.

We therefore call on you to remit the total dues outstanding on your card account. If you are not able to remit the total dues outstanding on your card account, you may pay the Minimum Amount Due quoted above, immediately.

If you have entered into a installment based settlement plan in discussion with our officers, we urge you to remit the payment agreed to be remitted this month, immediately.

You can use any of the below options to remit this payment.

If you are a customer of the Bank
· You can remit payment through netbanking on your registered card account
· You can remit payments through any HDFC Bank ATM
· You can remit payments through our Mobile banking app on your smartphone
o You can download the mobile banking app for your Iphone/Ipad from App Store, for your Android Phone/Tablet from Play Store and for your Windows Phone/Tablet from MarketPlace
· You can remit payments through phone banking

If you hold a bank account with any other Bank
· You can remit payment through the Billdesk portal
· You may give a “missed call” to 18002703311 from your registered mobile number to know “As on date” balance outstanding, available credit limit and reward points on your credit card account.

As a valued patron of our card, we assure you of our best services at all times. Should you have any queries, please do not hesitate to contact us at any of the telephone numbers mentioned below. Our officers are available to assist you with all your card related queries. Please refer to the annexure attached for details of contact numbers and other pertinent information

Yours Sincerely,
Officer – Retail Portfolio Management – Credit Cards
This is a computer-generated reminder and does not require a signature.

Non payment / Overlimit usage of card accounts will lead to levy of the following charges as applicable.
Finance charges – Upto 3.5% and as applicable to your card account. Late Payment charges – Upto Rs.700 and as applicable to your card account. Overlimit Usage charges – 2.5% of the over limit amount with a minimum of Rs.500 . Payment return charges – 2% of the payment amount with a minimum of Rs.450

For any queries you may log on to our Bank website :

http://www.hdfcbank.com/personal/customer-centre?src=hp_top_nav

OR in the alternate ,you may call us at our Phone Banking numbers :

Ahmedabhad/Bengaluru/Chennai/Delhi & NCR/Hyderabad/Kolkata/Mumbai/Pune – 61606161

Chandigarh/Cochin/Indore/Jaipur/Lucknow – 6160616

Annexure
The Bank has in place a model policy on collections of dues and repossession of security that is available on the Bank’s website (www.hdfcbank.com). An extract from the policy is given below for your ready reference.

Collection of Dues
Whenever we give loans, we will explain to you the repayment process by way of amount tenure and periodicity of repayment. However, if you do not adhere to repayment schedule, a defined process in accordance with the laws of the land will be followed for recovery of dues. The process will involve reminding you by sending you notice or by making personal visits and/or repossession of security if any.
Our collection policy is built on courtesy, fair treatment and persuasion. We believe in fostering customer confidence and long-term relationship. Our staff or any person authorized to represent us in collection of dues or/and security repossession will identify himself/herself and display the authority letter issued by us and upon request display(ing) to you his/her identity card issued by the bank or under authority of the bank. We will provide you with all the information regarding dues and will endeavor to give sufficient notice for payment of dues.
All the members of the staff or any person authorized to represent our bank in collection or/and security repossession would follow the guidelines set out below:
a. You would be contacted ordinarily at the place of your choice and in the absence of any specified place at the place of your residence and if unavailable at your residence, at the place of business/occupation.
b. Identity and authority to represent would be made known to you at the first instance.
c. Your privacy would be respected.
d. Interaction with you would be in a civil manner
e. Normally our representatives will contact you between 07:00 hours and 19:00 hours, unless the special circumstances of your business
or occupation require otherwise.
f. Your requests to avoid calls at a particular time or at a particular place would be honored as far as possible.
g. Time and number of calls and contents of conversation would be documented.
h. All assistance would be given to resolve disputes or differences regarding dues in a mutually acceptable and in an orderly manner.
i. During visits to your place for dues collection, decency and decorum would be maintained.
j. Inappropriate occasions such as bereavement in the family or such other calamitous occasions would be avoided for making calls/visits to collect dues.

If at any time you observe that either our staff or outsourced agencies have violated any of the above provisions, please feel free to contact our toll-free help line which is 1800 224 060 from your city.

You may also feel free to write to our Collections Code Compliance Officers mentioned below in case your grievances have not been addressed by the above help line :

ü Name : Mr. Ramachandran Narayanan
ü Contact Number : 044-23748704
ü Email ID : Codecomplianceofficer-cards@hdfcbank.com

We also wish to inform you that in case you do not get satisfactory response from us after contacting the above channels, please feel free to approach
the office of Banking Ombudsman in your respective city.

We also wish to inform you that in case you do not get satisfactory response from us after contacting the above channels, please feel free to approach
the office of Banking Ombudsman in your respective city.
Ahmedabad: C/o Reserve Bank of India,La Gajjar Chambers,Ashram Road,Ahmedabad-380 009
Bangalore: C/o Reserve Bank of India,10/3/8, Nrupathunga Road,Bangalore-560 001
Bhopal: C/o Reserve Bank of India,Hoshangabad Road,Post Box No.32,Bhopal-462 011
Bhubaneswar: C/o Reserve Bank of India,Pt. Jawaharlal Nehru Marg,Bhubaneswar-751 001
Chandigarh: C/o Reserve Bank of India,New Office Building,Sector-17, Central Vista,Chandigarh-160 017
Chennai: C/o Reserve Bank of India,Fort Glacis,Chennai 600 001
Guwahati: C/o Reserve Bank of India,Station Road,Pan Bazar,Guwahati-781 001
Hyderabad: C/o Reserve Bank of India,6-1-56, Secretariat Road,Saifabad,Hyderabad-500 004
Jaipur: C/o Reserve Bank of India,Ram Bagh Circle,Tonk Road, Post Box No.12,Jaipur-302 004
Kanpur: C/o Reserve Bank of India,M.G. Road, Post Box No.82,Kanpur-208 001
Kolkata: C/o Reserve Bank of India,15, Nethaji Subhas Road,Kolkata-700 001
Mumbai: C/o Reserve Bank of India,Garment House,Ground Floor,Dr. Annie Besant Road,Worli, Mumbai-400 018
New Delhi: C/o Reserve Bank of India,Sansad Marg,New Delhi
Patna: C/o Reserve Bank of India,Patna-800 001
Thiruvananthapuram: C/o Reserve Bank of India,Bakery Junction,Thiruvananthapuram-695 033

Really it’s very peculiar.HDFC is removing the toll-free nos.whether it is for account or credit card.I don’t receive the confirmation status on time that my credit card bill has been paid or not. At that point I can’t call any toll free no.for the status. Apart from this unnecessarily HDFC is deducting some balance from my account the same thing happens i can’t call any nos.I never ever received the statement recently.My question is why the customers will be always in pain.If we’ll have to pay for the settlement of our grievances then by God HDFC bank is the no.1.Is there somebody who can answer my question??that why the toll-free nos.are not working of kolkata??