Grofers Customer Care Phone Number, Office Address, Email ID, Website

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Grofers Customer Care Phone Number, Office Address, Email ID, Website

We are providing you all kind of contact information of Grofers as well as Locodel Solutions Private Limited which is its parent company. It will be consisting office address, phone number, fax number, email ID, official website, customer care number, toll free helpline and support email ID. Grofers is an e-commerce concept. It allows their users to order grocery online through mobile applications and they promise to deliver orders within 90 minutes. The network of Grofers consists various local vendors, retailers and shop keepers belong to their service area. Currently Gorfers catering in Delhi NCR, Mumbai, Bangalore, Pune, Ahmedabad, Jaipur, Lucknow, Hyderabad and Chennai. They accept payments through credit / debit cards, internet banking, cash on delivery, e-wallet payments etc. Mr. Albhinder Dhindsa and Mr. Saurabh Kumar are the founders of this concept. Heavy Discounts On Groceries : Order Now

Grofers Contact Details

Grofers Corporate Office Address : Locodel Solutions Private Limited, Plot No. 64, Sector 18, Gurgaon, Haryana Grofers Customer Care Number : 011-33552400 This customer care number is not toll free. So, you will be charged with normal calling rates for calling on this number. Grofers Mobile Number : 09212603030 Grofers Office Fax Number : n/a Grofers Email ID : info@grofers.com (Customer Support Email ID) Send your inquiries through email by using the above email ID. Grofers Official Website : www.grofers.com All the above mentioned information can be used for conveying your problems in front of the official staff of Grofers, complaints, suggestions, feedback, questions related to products, delivery services, order status etc. Grofers logo

Social Profiles

Twitter Handle : twitter.com/grofers

Facebook Fan Pagefacebook.com/Grofers

Google Plus Pageplus.google.com/b/107649970555039572894

Latest discounts, coupons, offers, combos etc. are being shared by the official social profiles of this company. Apart from it you can also connect with the social media team regarding your customer service related queries.

Important Links

Contact Us Page : grofers.com/contactUs You can also contact the company by using the contact form available on this page. Jobs At Grofers : grofers.com/careers Check out the vacant positions, how to apply, eligibility etc. related details on this page to continue your career with Grofers. Grofers App : grofers.com/mobile As order on Grofers can be made through mobile apps only. So, you must have this app installed on your mobile handset. Android and iOs app can be downloaded by using this link. Official Blog : grofers.com/blog Company shares latest information on their official blog. You can visit the blog to get the information related to that.

200 Comments

  • Prabhakar K

    2015-07-01 07:40:51

    the coupon code INSTANT20 is not being accepted for my cart value Rs. 1010/-. Can you call me on 9841290249 Pls? Urgent!

  • Sovan Kumar Dey

    2015-08-09 14:35:18

    I of worst experiences. They are cheating the people. I had order by my app 1kg Boneless chicken and pay money online. They did not send my order but I app showing order is delivered. its disgusting. I called the customer care number several time they did not answer my phone, no one pick the phone. I am going to file report to consumer court.

  • Avi

    2015-08-17 14:12:21

    I ordered the veggies......and Palak and papaya was not f God qualityyy at allll.......I called the no which was on the veggie bill...... He told me to call groffers ......but thy r nt answering any call on customer care.........sooooo not a god serviceeee

  • Ashish Ajit Vagal

    2015-08-18 07:32:18

    my no : 9769806920 ple. send your mumbai off. add. & phone no.

  • Rohit Agarwal

    2015-08-30 07:08:43

    I want to add my product to your store. So I want to know about the procedures.

  • Vimlesh prajapati

    2015-09-08 11:39:09

    I want to work grofers and I want field working, Address :821,Gangan Barauli,Gawengan-Barauli Distt:Lukhnow Mob:8527725539

  • vilas vithal nikhade

    2015-09-14 15:58:49

    i had ordered yesterday but till today 14.09.2015 order yet not received

  • Nomita gupta

    2015-09-21 15:11:21

    I ordered beet roots. It was old n had fungus on it

  • Anil Asrani

    2015-09-23 09:49:06

    Hello I want to add my product to your store. So I want to know about the procedures.

  • mahesh chandani

    2015-09-26 07:33:02

    We r MFRS of authentic kulfis in Blore branded as Orchards Natural we r int in being yr vendor suppliers pls cl Mahesh 09164969709

  • LAXMI SHUKLA

    2015-10-01 15:48:03

    TO, HR GROFER SIR, I AM LAXMI SHUKLA. I AM FROM LUCKNOW JOB SPOT LUCKNOW .OUR WORK ARE PROVIDING CANDIDATES FOR JOB ORIENTATION. SIR I WANT MEET YOU AND DISCUSS YOUR COMPANIES TERM & CONDITIONS FOR HIRING CANDIDATES. SO, I WANT TO REQUEST YOU TO GIVE ME APPOINTMENT TO MEET YOU SIR. PLACE. LUCKNOW THANKING YOU DATE. 01-10-2015 ( LAXMI SHUKLA) 9389967892

  • Manoj Dhiman

    2015-10-03 12:13:32

    I want to work grofers and I want field working, Address :House No.746 VPO Sarhaul Sec.18 GGN Distt:GGN Mob:8285006555, 9990022735

  • rahul singla

    2015-10-08 08:30:51

    Hi ..I m rahul ..I want to complaint about ur slow seller registeration process...its being one month there is no response from ur side...

  • Damodar

    2015-10-14 06:17:33

    Dear team , I want to work in grofers for any profile i have completed my graduation and worked for mcdonalds for 4years currently working in chaipoint handling 4 outlets . I do no for whom i should contact for the same . I am staying in bangalore . Hope you will do the need ful.

  • Punkaj

    2015-10-14 09:26:31

    Hi Grofers Team, I tried calling your no. for this issue as below but I am not happy w/ their response and resolution. We called on Customer Support Number: 011-33552400 Email Id: info@grofers.com The issue is that the highlighted items in yellow (for Rs.60 each) didn't arrive with any of the order: Biscuit - Parle G - Original (Family Pack) Namkeen - Lehar - Karare Peanuts And I was told on phone (by your representative who was deliver the order to us) that the refund will be credited in my a/c in 24 hours (i.e. by 13.Oct.15). But till date there is no refund - I have checked and re-checked my a/c in the app. Pls do the needful and confirm. Note: 60 + 60 = Rs.120 is due from your end as a Refund. Pls take this on priority and respond.

  • Sangeetha

    2015-10-29 10:34:24

    We, KATSU COFFEE PVT LTD are in coffee products manufacturing and sales, Basaveshwaranagar, Bangalore. We would like to sell our products through your platform.Kindly let us know the formalities and procedure in doing so and also provide your executive contact information.

  • Ronak vaswani

    2015-11-03 04:22:07

    I want to add my product to your store. So I want to know about the procedures.

  • saranya

    2015-11-07 14:13:59

    I saranya .A purchased grossery for Rs.852 vide order ID 1942735 on 31.10.2015 but due to non availability of two products vide Slno. 682473 -Patanjali lauki juice Rs.90 1871248-Patanjali Aarogya atta Rs.165 Refund to be credited is Rs.217 which is still not credited. Regards, Saranya.A 8148335471

  • Hemant Abichandani

    2015-11-21 05:21:40

    Grofers need to invest more on customer care and act professionaly. customer care is rude and they refuse to send products asking to cancel on our end. Alignment with shops is missing and affecting deliveries.

  • Sanjay Assudani

    2015-11-29 08:28:28

    I have placed an order on grofers and got a message that order has been delivered but I haven't received the same. It was paid order.

  • jaipal

    2015-12-08 06:57:02

    yar mene order kiya tha but aap ka delivery boy saman poora nahi laya or paise poore le gaya.... just jelly ka packet missing hai but uske paise le gaya.....

  • Rajendra Kumar

    2015-12-10 10:58:57

    Hi, This is Rajendra Kumar from Marica International Pvt. Ltd. We have Canola Oil in various size with brand name is Conliva. I want to interduce our product in your Organisation. So plz suggest the concern person with contact details for registered Conliva Canola Oil.

  • rahula gupta

    2015-12-11 14:13:47

    i deal with 100% pure organic manure derived from DESI indian cows dung it is processed manually and packed into 5kgs bags and 25 kgs bags for bulk supply 100% proceeds earned go into charity for upkeep of strays animals ALL THIS IS BEING DONE BY ME AT LUCKNOW FOR THE PAST SEVERAL YRS BUT WOULD LOVE YOUR SUPPORT VIA AN ECONOMICALLY REWARDING PROPOSITION FOR YOU PLEASE CONTACT ASAP OR ASK YOUR LKO OFFICE /SEND US DETAILS SO THAT WE COULD CONTACT THEM IF INTERESTED RAHUL GUPTA JD,MBATX USA 9415317418

  • vishal

    2015-12-14 07:36:55

    Please call me

  • Dinesh Singh

    2015-12-24 04:47:36

    sir, I am a resident of N block south city-1 near namberdar market where office is situated,causing a great disturbance to the residents particularily i am the most sufferer. Your employee make loud noise ,speak abusive language, stand on the corner of our house, stand just before our house just at a road breadth distance making our life hell. please change your location from here.

  • sanjay

    2015-12-25 14:08:06

    we want to sell my product on grofrs how to

  • Arunkumar

    2015-12-25 15:53:27

    Iam already work form grofers one number team now i want job for grofers

  • RITUPARNA DAS

    2015-12-26 09:57:05

    I HAVE A SHOP IN KOLKATA , DUM DUM CANTONMENT .I SELL GROCERY ,COSMETICS ,FROZEN ,ICE CREAM AND COLDDRINKS.I WANT MY SHOP TO BE ENLISTED IN GROFERS . PLEASE HELP ME IN REGISTERING TO YOUR COMPANY

  • Abhishek

    2015-12-30 15:35:46

    They delivered me half of my order and the main thing fr which i made my bill was absent.I used it for first time and got a very bad response

  • Sushant Landge

    2016-01-06 12:17:11

    Sir I am a DIS of tata sky dish tv I want to do business with u so can send or call u ur number on my mobile 9881303879

  • Saurabh

    2016-01-09 07:49:39

    We bring forth for our clients an attractive gamut of High Density Plastic Bins. Our products are extensively used in various industries for storing and packaging purposes. To manufacture this range our professionals make use of qualitative raw material and modern production machines. We manufacture this range in various designs in incorporating all the specifications detailed by our clients. Features: High durability Longevity Excellent finishing Sturdiness Durability. Thanks Saurabh Sharma +91-9717139869 I-6 Dharam Colony Palam Vihar Extension Gurgaon Haryana-122017

  • Purvi Bhagat

    2016-01-13 06:13:38

    Sir, I am a home baker in Ahmedabad. And want to register myself with you for cakes, pastries and cupcakes of all types. Please let me know how do I contact you for the same. My number is 8866099936 for your reference.

  • Mohammed Iqbal K S

    2016-01-14 06:14:15

    I ordered for Rs.283 from my office on 13th Jan'16, COD, but the person dropped the items at home in my absence today (14th Jan'16) and did not produce the bill, and has charged Rs.330/-

  • amutha

    2016-01-20 16:11:31

    Two times I ordered in grofers, always they deliver only few products in list. onion I ordered 1 kg , they delivered only 500 gsm and charged for 1 kg in my absence. No response from customer care. Very bad

  • amutha

    2016-01-20 16:17:11

    Two times I ordered in grofers, All the time they deliver only few items. Today in my absence they charged high . I ordered onion 1 kg, they delivered only 500 gms and charged for 1 kg. No response from customer care too. Very bad

  • Shoyon Nandi

    2016-01-31 09:10:16

    I want to apply for Supervisor post at kolkata region area. I need Kolkata office of yours. Please provide me. Regds Shayon Nandi 63A, Becharam Chatterjee Road Kolkata - 700 034 Mob. 9830741498

  • baljeet kumar

    2016-02-02 05:23:55

    I need job dilivery boy location kalka ji

  • uzair ahmad

    2016-02-08 19:46:01

    Dear sir madam Grofers my order has been canceled why tell me order status has been attached . what the resion . u r DAM MAYANK SAHI has been canceled my order before they my order has been cancelled. They taken PARSONAL issue . that very bad day of Grofers and THEY HAS BEEN BLOCK MY NUMBER PLZ OPENED MY NUMBER I WANT PARCHES THING. AND MANY MORE PLZ TAKEN ACTION OF U R DAM . THANKS WE HOPE U UNDERSTAND THANKS. UZAIR AHMAD 9336633266. . WE WAIT U R RESPONSE.

  • wasim

    2016-02-13 17:47:01

    good service given from yor end.that deliver boy name is kharwar.he is vry politetly spoke with me .....

  • braj thakur

    2016-02-16 16:50:35

    i am resident of bihar madhubani district .We produce potatoes which are reddish in colour and also rich in minerals and also very good in taste.Want to sale the good through ur platform.pls reply

  • Vandana Sardana

    2016-02-17 11:02:03

    Please help with your Corporate office board line number.

  • BHIKHARAM CHANDMAL

    2016-02-22 09:32:37

    WE ARE MANUFRACTURE IF SWEETS AND SNACKS AND WE WANT TO TIEUP WITH YOU KINDLY GIVE US YOUR KOLKATA OFFICE ADDRESS AND PHONE SO WE CAN CONTACT WITH HIM 9331213544 RAMESH PUROHIT

  • sanjay manal

    2016-02-23 18:13:49

    i am allrady warked frome bhopal i need a back in grofers job

  • BHIKHARAM CHANDMAL

    2016-02-24 11:32:49

    WE ARE INTERESTED SWEETS AND SNACKS BUSINESS WITH YOU PLS CONTECT 9331213544

  • rahul

    2016-02-28 17:17:25

    I HAVE SELL MY vegetabale sak

  • Bhupesh

    2016-03-01 07:48:56

    product listing

  • vimal stores

    2016-03-21 09:25:12

    We are interested in doing buisness with you in grocery items, In indore . We have a super market in indore . Contact-9522999902

  • animesh Pandey

    2016-04-03 15:35:34

    Dear team, I am interested in online fmcg product selling in Lucknow.If you have any programe of launching in Lucknow so I am ready to be your distributor in Lucknow at kapoorthala. Thx & Regards Animesh Pandey 9198742897

  • Kalpesh Devani

    2016-04-04 05:59:26

    I m manufacturers of the Miada,Rava,Sooji,Besan etc. at Rajkot ( Gujarat) Brand- "SHREE SUPER" we want to give dealership all the cities... contact no. 9825585208

  • Muffeez KHAN

    2016-04-09 04:57:55

    I need the job of delivery boy in East Delhi .

  • Muffeez KHAN

    2016-04-09 04:58:31

    9268507945

  • BALJEET KUMAR

    2016-04-09 13:11:27

    Respected sir, I am Baljeet kumar an employee working as FE in your firm. I beg to say that u have terminated without any warning letter & have not done a justifying settlement with me. I have done my job with full loyalty & Effort. Have handle all the work of an store manager even that I have operated the company documentation work without any office,in a park till seven days .but instead of appreciating my work you have terminated me.All terminated employee have got the warning letter but I haven't.so,pls clarify me the reason. So, I want to warn you that if you will not do full & final settlement with me.then I will go to labour court to get justice. So option is with you. So, I hope that u will own a right way & do justice with me & will do right settlement. Thanking you Your sincerely Baljeet kumar Contect 9899055956 Employee I'd 9002499 Location. Nfc GOVINDPURI

  • BALJEET KUMAR

    2016-04-09 13:13:08

    Respected sir, I am Baljeet kumar (INN 21015) an employee working as FE in your firm.VALUE STORE OKHLA I beg to say that u have terminated without any warning letter & have not done a justifying settlement with me. I have done my job with full loyalty & Effort All terminated employee have got the warning letter but I haven't.so,pls clarify me the reason. So, I want to warn you that if you will not do full & final settlement with me.then I will go to labour court to get justice. So option is with you. So, I hope that u will own a right way & do justice with me & will do right settlement. Thanking you Your sincerely Baljeet kumar Contect 9711716495 Employee I'd INN 21015 Location. VALUE STORE

  • BALJEET KUMAR

    2016-04-09 15:21:12

    Respected sir, I am Baljeet Kumar an employee of your organization with employee id INN 21015. Sir, I beg to say that I have gone to my village due to urgent work by informing Mr. Sudhir with an written leave application from 21/03/2016 to 31/03/2016.but nazmull sir call me when I was at home to join duty on 29/03/2016.but due train arrived late in Delhi so,i was not able to join duty on the said date.when I reached on duty on 30/03/2016, Mr.pratush abused me about my father. He said me that is it your father firm.I will not take you on job.I don't know who is chikara.chikara's father also can't take you on job and on 8/04/2016 have taken my resignation by threating me to kill. Mr. Pratush said me to submit all the asset by 30\03/2016.I have submitted all the assets of the fiirm by the said date.sir,my attendance of both march of (nine days )and April (21days )yet not have been sended.I am sitting jobless at home and my son is suffering from disease. I belong from very weak family. I have much need of money.pls,help me to get my salary and pls do my full and final as soon as possible. If you are not able to do so.then I will take legal action on you by going to labour court. Thanking you Your sincerely Baljeet Kumar Location okhal ph 1 Value store

  • BALJEET KUMAR

    2016-04-09 15:21:47

    Respected sir, I am Baljeet Kumar an employee of your organization with employee id INN 21015. Sir, I beg to say that I have gone to my village due to urgent work by informing Mr. Sudhir with an written leave application from 21/03/2016 to 31/03/2016.but nazmull sir call me when I was at home to join duty on 29/03/2016.but due train arrived late in Delhi so,i was not able to join duty on the said date.when I reached on duty on 30/03/2016, Mr.pratush abused me about my father. He said me that is it your father firm.I will not take you on job.I don't know who is chikara.chikara's father also can't take you on job and on 8/04/2016 have taken my resignation by threating me to kill. Mr. Pratush said me to submit all the asset by 30\03/2016.I have submitted all the assets of the fiirm by the said date.sir,my attendance of both march of (nine days )and April (21days )yet not have been sended.I am sitting jobless at home and my son is suffering from disease. I belong from very weak family. I have much need of money.pls,help me to get my salary and pls do my full and final as soon as possible. If you are not able to do so.then I will take legal action on you by going to labour court. Thanking you Your sincerely Baljeet Kumar Location okhal ph 1 Value store ...

  • BALJEET KUMAR

    2016-04-09 15:22:17

    Respected sir, I am Baljeet Kumar an employee of your organization with employee id INN 21015. Sir, I beg to say that I have gone to my village due to urgent work by informing Mr. Sudhir with an written leave application from 21/03/2016 to 31/03/2016.but nazmull sir call me when I was at home to join duty on 29/03/2016.but due train arrived late in Delhi so,i was not able to join duty on the said date.when I reached on duty on 30/03/2016, Mr.pratush abused me about my father. He said me that is it your father firm.I will not take you on job.I don't know who is chikara.chikara's father also can't take you on job and on 8/04/2016 have taken my resignation by threating me to kill. Mr. Pratush said me to submit all the asset by 30\03/2016.I have submitted all the assets of the fiirm by the said date.sir,my attendance of both march of (nine days )and April (21days )yet not have been sended.I am sitting jobless at home and my son is suffering from disease. I belong from very weak family. I have much need of money.pls,help me to get my salary and pls do my full and final as soon as possible. If you are not able to do so.then I will take legal action on you by going to labour court. Thanking you Your sincerely Baljeet Kumar Location okhal ph 1 Value store INN 21015

  • BALJEET KUMAR

    2016-04-09 15:23:08

    Respected sir, I am Baljeet Kumar an employee of your organization with employee id INN 21015. Sir, I beg to say that I have gone to my village due to urgent work by informing Mr. Sudhir with an written leave application from 21/03/2016 to 31/03/2016.but nazmull sir call me when I was at home to join duty on 29/03/2016.but due train arrived late in Delhi so,i was not able to join duty on the said date.when I reached on duty on 30/03/2016, Mr.pratush abused me about my father. He said me that is it your father firm.I will not take you on job.I don't know who is chikara.chikara's father also can't take you on job and on 8/04/2016 have taken my resignation by threating me to kill. Mr. Pratush said me to submit all the asset by 30\03/2016.I have submitted all the assets of the fiirm by the said date.sir,my attendance of both march of (nine days )and April (21days )yet not have been sended.I am sitting jobless at home and my son is suffering from disease. I belong from very weak family. I have much need of money.pls,help me to get my salary and pls do my full and final as soon as possible. If you are not able to do so.then I will take legal action on you by going to labour court. Thanking you Your sincerely Baljeet Kumar Location okhal ph 1 Value store..

  • BALJEET KUMAR

    2016-04-10 01:18:06

    Respected sir, I am Baljeet Kumar an employee of your organization with employee id INN 21015. Sir, I beg to say that I have gone to my village due to urgent work by informing Mr. Sudhir with an written leave application from 21/03/2016 to 31/03/2016.but nazmull sir call me when I was at home to join duty on 29/03/2016.but due train arrived late in Delhi so,i was not able to join duty on the said date.when I reached on duty on 30/03/2016, Mr.pratush abused me about my father. He said me that is it your father firm.I will not take you on job.I don't know who is chikara.chikara's father also can't take you on job and on 8/04/2016 have taken my resignation by threating me to kill. Mr. Pratush said me to submit all the asset by 30\03/2016.I have submitted all the assets of the fiirm by the said date.sir,my attendance of both march of (nine days )and April (21days )yet not have been sended.I am sitting jobless at home and my son is suffering from disease. I belong from very weak family. I have much need of money.pls,help me to get my salary and pls do my full and final as soon as possible. If you are not able to do so.then I will take legal action on you by going to labour court. Thanking you Your sincerely Baljeet Kumar. Location okhal ph 1 Value store

  • Paritosh prodhan

    2016-07-09 07:52:12

    Hello, i had ordered something the day after tomorrow, you supposed to deliver yesterday between 6 Pm. yesterday you called me up at 10pm and said we unable to deliver, we will deliver tomorrow between 12 Pm, already 12 past i got sms again my deliver timing has changed will deliver tomorrow at 5 pm. what is this guys. if you not able to giving the service properly then why you harassing us. i had done my payment it was my mistake. it is one of you lousy service i had ever seen just bullshit. Pariosh prodhan +919804302117

  • ashwintalwadi

    2016-07-10 17:52:42

    Respected sir, I m ashwin talwadi an employee of ur organization with employee I'd 17213.. As a field exu.my joing date is 07/08/2015 Sir,on 30/07/16 my consultancy(your staff solution pvt ltd) said me give resignation to verbaly on my cell.without give me a any reason & reply just told me submitted every asset.but sir u can check my performance work history & tell me the true that why I give my resignation of my duty...with honestly, discipline & dedicated performance.. How can I leave my duty with my lots of responsibility of my family & company. Because of I m one person whom earning in my family's 7 person. Though if u understand that I m in fault then I m ready to leave this.with respect ur rules. But I request u please give me a my salary & my petrol allowance early.so I will pay my kids. School fees in that among till I find second job. Thanking you Your sincerely Ashwintalwadi Ahm-10(Gujarat)

  • ashwintalwadi

    2016-07-14 12:53:23

    Sir meri job to muje se leli par meri salary to de do muje...ashwin talwadi

  • Sugandha

    2016-08-20 12:22:19

    I had ordered few products which eventually reached late n also 2 products were not available. Was told refund will b done in 7-8 days Still waiting for the refund. Cheaters

  • Ravindra Rohilla

    2016-09-03 14:56:37

    Sir, we r the manufacturer of non woven carry bags. Please, I want to meet you regarding carry bags. 9990373630

  • Kumar gaurav

    2016-09-07 04:21:53

    Hi I had ordered for few products yesterday ..then ur people said they cannot deliver the products as it is unavailable in the stock , today I am getting msg that the product has been delivered . what the hell is going on with u guys ??? Are you cheaters ?

  • priyank

    2016-09-09 04:42:13

    There is cheating on order GR397473588... Reply.

  • priyank

    2016-09-09 04:43:01

    Cheating

  • priyank

    2016-09-09 07:51:55

    Cheating on order GR397473588. Kindly help to get refund..

  • Sakina

    2016-09-14 07:10:56

    Dekivers after 2 days Half of my stuff is missing No reply No proper communication Worst app Refund my money or i will take you to the consumer court

  • Prabhat

    2016-09-17 06:06:50

    Groffer Id 8156376 My experience:- Bull Shit with groffer network. Reason: Discrepancy in Bill amount and stuff missing though charged. Next Step: Everymen make mistakes fools repeat. Advise: Fcuk Groffer n its allies. Visit malls around n buy ur stuff first hand.

  • Prabhat

    2016-09-17 06:10:17

    Let me know when u decide to go I will accompany and support.

  • Narendra

    2016-09-20 10:50:43

    Grofers first purchase was a bad experience. Wrong product delivered(1kg rice instead of 1.250kg rice) and changed the product and charged higher tham MRP. Customer care number not reachable

  • Imtiyaz

    2016-09-22 05:23:24

    Poor service, No proper communication. Customer no not reachable n bloody they dont respond to d emails.

  • Farhan Mirza

    2016-09-25 09:24:01

    Grofers are fraud people. They do not deliver your products on time and if asked for refund they hardly listen....i hve been mailing since last 4 days but of no use. Will never use this app......big basket is still genuine

  • rahul

    2016-09-26 08:18:56

    Wrong delivere charges.

  • SACHIN

    2016-09-27 11:30:49

    fraud

  • ashish

    2016-09-28 06:42:46

    grofers service is pathetic.

  • Arun kumar

    2016-09-29 05:37:30

    Order was not delivered complete,quality and weight not perfect

  • Sandeep H

    2016-10-04 04:59:10

    Dear Grofers Team, Its very very disappointing to see that the product ordered under the Order Id: #GR66686971 is still not being delivered to my door step. I had got a call from your executive (from Mobile No: +91-9980080023) were in he told that due to in rush of orders the delivery would be postponed by half an hour and you would surely get the delivery by 9:30am. But still the revised commitment from your side is still not being honored. The order & the payment for the same was done on 02.Oct.2016 with the first commitment of delivering the same by 04.Oct.2016. it’s ridiculous that you have taken more than day’s time to deliver the order. We do have festive season and it causing lot of problem were in we are bound to wait until you turn up. GROFERS need to overcome such acts which causes lots of inconvenience to its customer. My only query is to know that, if GROFERS was unable to deliver the item on time, you should have informed me at least yesterday eve so that I could have done some temporary purchase from local vendor to fulfill my requirement. Now I am at my work desk and I am continually getting calls form my residence that we need the ordered item urgently as we are in the midst of DURGA POOJA and we have some preparations going on. We are embrassed by believing on GROFERS capabilities. In this competitive world GROFERS is not able to fulfil its commitment provided to its customer. Its few minutes to 10:00 am and still there are no signs of delivery. Regards Sandeep.H +91-7204738724

  • Rutuja Patil

    2016-10-04 07:08:22

    Fraud app, order was delivered with 90% of items missing, no proper customer care support, no reply to complaint raised. no refund . Will have to raise this issues at consumer court.

  • Kamlesh

    2016-10-06 09:01:30

    I had still grofers cash ,which has wrongly deducted today morning I want urgently now

  • Sarika

    2016-10-06 17:57:13

    Coupen code is not apply on our order please help us immediately

  • Indira

    2016-10-07 09:29:50

    I dint receive the order yet. It was booked yesterday and not delivered yet. Poor customer service .

  • Rushabh

    2016-10-14 07:03:50

    Delivered wrong item.... No customer care number...... Want refund..... Such a bad thing from groffers... Order id GR462741150...

  • Ravi Jangra

    2016-10-14 07:18:18

    Pathetic services. 1. Order not delivered on time. 2. Wrong delivered. 3. MRP.Rs.160 and Grofers Charge Rs.180. 4. Without customer knowledge Grofers change date and time deliveries. 5. Big Basket is better then grofers. Grofers fraud and cheated. Plz don't buy.... pathetic

  • Sukriti Atram

    2016-10-14 15:31:15

    Really bad service from you people.very bad costumer service everytime executive busy. Once s my order had been cancelled from your side.Half items are always missing . Pathetic service need to improve badly.else Grofers wll get closed soon.

  • Manjula Mahajan

    2016-10-16 03:26:50

    I have ordered three times, the same stand cancelled without any reason.

  • priti

    2016-10-16 14:40:43

    very bad costumer service everytime executive busy. trying since 2 days. i have returned some items there is still no refunds as well no intimation regarding the same. i need a reply from your side as soon as possible.

  • Tenzin

    2016-10-17 09:45:16

    I had ordered one Patanjali rice on 19 September and paid online Rs 355 but next day they said that it is out of stock.on 23rd I got one mail n which says that I will be refund with win one week.today is 17th October but still I didn't get my refund.very bad experience.

  • Banti yadav

    2016-10-17 15:32:10

    Delivery boy

  • Shahzyn

    2016-10-20 18:26:00

    What are ur working hours?

  • payal

    2016-10-25 14:10:00

    very bad fake fake fake am payment 625 by mobikwik but mo order has been not deliver and money also not refund

  • tofik tamboli

    2016-10-26 11:34:45

    Tokri.com 7manth exprenc

  • Pawan Jain

    2016-10-27 01:39:29

    Although this app/site is good but there are so many problems with this. No Custmer.care, Toll free no.for immediate action to resolve issue with Cust. Response to cust.via delay email. Return/refund policy is favor only for company not for customer. Always worst experience by communication gap. Should strictly be improve !!!!!!

  • Sudarshan Kumar Mahajan

    2016-11-07 11:43:13

    Plz let me know the terms n conditions of use of code STOCKSUP15 at grofers Pune

  • sidhartha dey

    2016-11-07 14:23:56

    09177140270

  • sidhartha dey

    2016-11-07 14:24:57

    hi,i got wrong order

  • sidhartha dey

    2016-11-07 14:25:18

    i got wrong order

  • shri

    2016-11-10 04:21:12

    there has to be some good changes or else this is good

  • deepak kharbanda

    2016-11-12 06:30:25

    ok

  • Sanjay

    2016-11-16 00:33:02

    Worse online store

  • Shreya Khare

    2016-11-18 04:45:36

    Nice app but no toll free no

  • Raghavendra Mahishi

    2016-11-23 07:32:19

    09408782517.Very very poor after sales service

  • SAMIR DEODHAR

    2016-11-30 06:32:40

    Very nice service.

  • Pawan Kumar

    2016-12-02 14:40:50

    Very good service but waiting time is too much to talk with your representative

  • Jitendera shiahodia

    2016-12-03 00:15:14

    Nice service

  • Madhukar

    2016-12-05 07:07:52

    delivery too late

  • Ananya Amarnath

    2016-12-06 15:34:25

    I had placed vegetables on the website holding the phone number of 9738703002, which were supposed to be delivered by today and haven't received any updates regarding the order being placed . Pls revert asap

  • Nilu Kaplish

    2016-12-07 06:24:48

    On 23 rd nov, I ordered for household items.But all the things were not available .So , You were supposed to refund me 697 rupees .But till now no refund of money has been done .Very sad .Pl z revert asap

  • Nilu Kaplish

    2016-12-07 06:27:35

    PLz send my refund of 697 rupees back to me .Due from 23 rd november

  • Sony Bhattacharjee

    2016-12-07 14:46:55

    Kindly revert back regarding my order items not delivered

  • SUNIL DABRAL

    2016-12-07 16:36:11

    I would like to know how can I use my SODEXO Meal Passes for purchase of goods from grofers website.

  • Sunmeet

    2016-12-19 03:04:03

    I have chosen grocers uttam nagar and the delivery person visited one hour prior the mentioned time slot.. His name is Anil, on top of that my maid asked him to wait outside d main door but as soon as my maid came inside to inform, The delivery joy Anil quietly came in and stood and starting knocking d inside door.. Did is ridiculous..no privacy considered.. On my asking him about my mentioned time slot, he says ma'am I Vil take it back. No issues, as I'm New.. So didn't realise d time.. Plzz acknowledge..N take appropriate action against d new trainees..

  • Surya homes

    2016-12-21 04:59:30

    Dear sir, please mention delivery address on bill

  • ashish bajaj

    2017-01-03 08:46:37

    I had bought a 5 kg fortune oil and paid through icici debit card and used some grofers cash for the purchase. 9619798083 is my mobile number. got the debit message instantly but the order neither was reflecting in My orders , nor did I get any SMS for the order . After submitting the complaint on contact us, today is the 2nd day but have just still got a reply on email that someone will contact me for the issue but no one contacted till now, Request feedback and status update , thanks

  • Mulla gulam Mohammed

    2017-01-06 06:33:17

    I placed order on 03 jan 17, delivery schedule 04 to 08 pm 05 jan 17. On today 06 jan 17. No any response from grofers. Very bad service.

  • Ajay Basil

    2017-01-09 06:10:01

    want to try and see

  • Ajay Basil

    2017-01-09 06:12:13

    good concept. How about freshness of vegetables and return policy in case of stale vegetables?

  • Joe

    2017-01-19 10:18:26

    Very bad delivery service. They promised to deliver between 12PPM and 3PM.. But they didn't. The order details showed my products are picked up from store at 12PM. Some products got spoiled because of late delivery

  • divya jain

    2017-01-23 04:18:51

    Good offers. Using it since 1 year.

  • Pankaj kumar

    2017-02-07 14:11:05

    i got broken eggs what to do

  • Narasimha

    2017-02-08 19:25:49

    Delivery timings are good...Vegetable items should be delivered as fresh

  • Perpetual Dcruz

    2017-02-14 06:09:52

    Good discount n fast delivery... good service

  • Bina Modi

    2017-02-18 05:58:36

    Awful. 50 per cent of vegetableS delivered were rotten and infested with worms. NEVER AGAIN

  • Sonali

    2017-02-18 11:20:22

    Despite of complaining about the expiry date pasteurised items is the next day of the delivery date..still didn't resolve the issue..

  • Sonu Madan

    2017-02-19 04:54:52

    Fruits n vegetable were bad...carrots were rotten. Real Litchi juice was open with no cap lock and inside silver foil was broken. Means that the juice pack was open. I tried calling helpline number. Nobody responded ......

  • intekhab alam

    2017-02-20 15:54:11

    I have received 2.5kg of potato instead of 5 kg . vide invoice no. 000002432 dated 20.02.17. there is no phone or customer care no. in the invoice .

  • Mitu Pitalia

    2017-02-25 18:25:45

    I am a first time customer,and was under the impression .I will get 20% cashback,but you guys have not given it!please oblige.

  • Khursheed Merchant

    2017-03-01 14:23:05

    On Monday 26th I received my first delivery. The papaya has not ripened even after two days. It won't ripen for another one day. The cauliflower was smelling of excessive pesticide. We did not get delivery of coconut and bananas. No explanation given. Pl have someone call us to correct situation and tell us what we can expect in future

  • Ankit gupta

    2017-03-04 12:31:14

    Sir mere pass commercial eeco he me use groofers me delivery ke liye lagana chahta hu with driver. Please contact me.9650905180,9990576219

  • Mita Raval

    2017-03-05 05:08:36

    I have given 2ND order before2 days , today 8 - 10 was delivery time from Maninagar. Till the time order not reached.

  • Sudhir Bhalla

    2017-03-07 17:23:02

    Mushroom delivered today against my order was found rotten.Quality of vegetables is not up to the mark.It seems that time between packing and delivery needs to be checked to ensure freshness of vegetables.

  • Sujit Acharjee

    2017-03-11 13:51:29

    I am Sujit Acharjee received your product on11th March,bill no. Lakot4/FB/118/1718/11032017/000002803Date11-Mar-2017,06:26:25AM, Amount Rs. 403/- item of quantity 13 but not to receive second item from the first of cherry tomato quantity 2, rs.40/- So you would be pleased to grant my complaint So kind of you Thanks Regards Sujit

  • achintya kumar majumdar

    2017-03-18 05:19:23

    Your customerservice is very p*** in spite of repeated atoms no executive received any call it's always say all over customerservice a customer care your customer service is very bored in spite repeated ATM no customer care executive received our phone did you put it a Tim no customers crazy good ABC power phone we can download Andy complain regarding put a car service its after please try to be broke this otherwise I will be banished from the Martin list know worry will want to purchase item some you

  • Laxmi Chamoli

    2017-03-19 15:15:12

    Order ID 10459794... Desi Cucumber 500 GM not received with delivered items.

  • Amita Banga

    2017-03-21 05:55:47

    Order ID no 10466548 and 10466549 dt 19 March 17 for Rs 1045.It was my first order apply the code GROFERS20 on line but not get the any discount And apple condition and weight is not correct

  • kavya

    2017-03-21 08:44:56

    sir mera order bhi mujhe nahi mila hai i have ordered 1 crate of egg tray

  • nisha

    2017-03-22 05:32:20

    I am happy with your service

  • Tabassum Shaikh

    2017-03-24 14:14:57

    My order number GR543209330 amount Rs 2,235 in spite of my first order 20% discount was not given.In addition to that if paid through card Rs200 off was said that too was not given

  • Srinivas chunduru

    2017-03-26 07:30:32

    The delivery had many items missing and couple of products the seal was broken. The person who came for delivery had limited clue. This is pathetic service and absolute careless attitude of the company. This is the 3rd time we have such poor experience

  • Srinivas chunduru

    2017-03-26 07:34:18

    Absolute below standard service and quality

  • Anita Dsilva

    2017-04-03 16:47:33

    Grocers is the Most pathetic place to buy your groceries and staples. Tried it for the first time and worst experience ever. Ordered fresh veggies and had to dispose half of it. Cheated me for my money. Sub standard and worst quality of products. Disgusting. Never order anything from Grofers.

  • nilu taparia

    2017-04-20 03:08:34

    I get dilevery properly but coustmor care no. is not working how can we contect i got 250 cash back but don't know how to reedem.

  • Vijay

    2017-04-25 12:28:15

    Not available for the product

  • Vijay

    2017-04-28 01:10:59

    MY ODER IS 27/4/2017 IS NOT DELEVR THE IS EMDATLY OUT FOR DELEVRE BOY MIS BEHAVE FOR ME MY NUMBER 9891439017 GROFR STORE MOTI NAGAR STORE ODER NO 9891439017

  • nupur arora

    2017-05-01 06:07:15

    order not delivered till 11 am. now deliver after 6 pm

  • madhu arora

    2017-05-02 12:29:26

    today's delivery is not upto the mark.very disoppointed when i opened the packet of capsicum

  • madhu arora

    2017-05-02 12:30:58

    please call me 9910618142

  • Gursharan

    2017-05-04 07:05:29

    worst app

  • Gursharan

    2017-05-04 07:06:45

    Worst app

  • Ricordo jacob

    2017-05-23 09:28:20

    kindly share the contact of any HR

  • Ricordo jacob

    2017-05-23 09:29:17

    kindly share the contact of HR

  • surya

    2017-06-03 05:04:28

    Dear Sir/Madam, Kindly Confirm for using Axis Bank Credit card, can get 25% Cash bank And confirm 25% discount is Flat Discount or Cash Back to Credit Card. G.V.Suryanarayana

  • jitesh

    2017-06-04 05:05:56

    customer care no. is not responding.

  • neelakantachari

    2017-06-05 01:44:12

    please show using grofer customer care number. this all numbers not working

  • mohiuddin

    2017-06-21 07:38:35

    grofers is good but customer care number required

  • Samiksha

    2017-06-29 13:12:56

    Please be little professional n honest.

  • Samiksha Baranwal

    2017-06-29 13:14:32

    Please try to make ur services better.

  • Amit

    2017-07-04 07:37:02

    Good command over business.

  • Sunit Negi

    2017-07-06 04:52:05

    hi

  • Pawan

    2017-07-07 07:06:01

    ek dum haraamkhor

  • Susheela sethia

    2017-07-14 04:05:15

    Kolkatta grofers quwality is very poor

  • Manoj Kawad

    2017-07-15 16:30:13

    Hi..customer care number pls... I just want to know about cancelation order process

  • preeti

    2017-07-16 17:34:47

    sir how can i contact them

  • Ashu

    2017-07-17 06:59:30

    why you want to contact them?

  • foram parekh

    2017-07-26 15:42:46

    i just received a sms on my mobile numbar saying that my order no. GR132409200 has been delivered. But i have not received anything... Whom to contact???????

  • zarinH Bilimoria

    2017-07-27 07:01:43

    For grocery deliver time 9 to 11, but yet we have not received in time, we have to go out, so next time u must give us correct time for delivery, this is ridiculous,

  • amit

    2017-07-28 04:50:03

    Mai amitkumar grofer company ka fe 17 din hue the iaam krte hue achnak mujhe bola jata hai ki tune nikal diya hai kehte hai fake sign kre hai customer ke koi suni yi na raha meri BT agar koi customer complaint krta h thik h par humri BT bhi toh Sunni chaiye

  • HARISH TREHAN

    2017-08-01 03:21:40

    GROFERS PROVIDE ORDER DELIVERY SCHEDULE FROM 6 AM TO 10AM BUT THEIR CUSTOMER CARE IS NOT OPERATIONAL IN THESES HOURS

  • Juhi

    2017-08-04 05:40:38

    I have placed a order. Received order with some order being billed but product is missing in the bag. I am desperately looking for contact number. Whom to contact ?? No numbers are functional. How do you all operate ?? What is your customer service number ?? Where do you exist ?? Can someone help ??

  • Rajani

    2017-08-08 05:34:13

    Not great!

  • nivesh

    2017-08-09 07:42:07

    no one cares to contact the customers. Bad Experience @Groffers

  • Dr Jayesh B Vyas

    2017-08-10 10:10:41

    I purchased some items with a offer of 20% cash back on first order but I didnt get anything so far.What to do ? Kindly guide me.

  • Sandhya Rastogi

    2017-08-12 12:33:11

    I have been purchasing groceries from you and were delivered properly but since gst got launched it says whoops something went wrong.So it's not taking my payment when I check out.

  • Shobha Rajan

    2017-08-23 13:31:09

    I ordered a bottle of Prill Dish wash liquid, from Grofers Bangalore. It came broken and there was a bit of spillage. It made a mess on my living room floor. The plastic packing seems to be used to hide these kinds of flaws!!!!. Wish the delivery boys would be a bit careful, and check for breakages before handing stuff over to the customers.

  • Shobha Rajan

    2017-08-23 13:32:12

    I ordered a bottle of Prill Dish wash liquid, from Grofers Bangalore. It came broken and there was a bit of spillage. It made a mess on my living room floor. The plastic packing seems to be used to hide these kinds of flaws.

  • BIRESH KUMAR

    2017-09-06 04:35:21

    Good Service

  • Hemant Pandey

    2017-09-11 14:31:56

    issues in ur delivers so please call me

  • Shobha Khinvasara

    2017-09-18 03:01:59

    All vegetables that were delivered were stale and bad quality.

  • ziafatema

    2017-09-26 09:17:06

    I ordered some products but did not received my order yet as well when I checked it's not reflecting in my orders list. So I tried ordering same products again still I did not received any confirmation msg. I ordered it on 24 September. I want my order to be delivered soon with reciept.

  • Sudha

    2017-09-28 07:40:13

    I purchased some item in Navratra but I did not get 10% cashback.

  • Mehroo Billimoria

    2017-10-10 05:36:43

    Where r your shops located in Mumbai.

  • tarun sharma

    2017-11-06 12:43:56

    computer operator

  • Vinay Dabholkat

    2017-11-12 07:27:54

    Please let me know telephone contact number of your Chandivli Branch, in order to contact in emergency

  • Shivani sah

    2017-11-17 17:20:31

    I order dabar gulabari cream is MRP 70 and when it delived i saw the top of packing whereupon mention that free rose water worth rs. 29, which was not give it to me.

  • Riyaj mulani

    2017-11-18 04:27:17

    Correction in address plz give me contact no. Of navi Mumbai branch

  • Annapurna Kushwaha

    2017-11-22 14:56:11

    Pls return my money....

  • Ajita khedekae

    2017-11-29 05:46:50

    Through grofers purchased curd from punjab and sind but it is totally spoiled.

  • jaya bhushan

    2017-11-29 06:21:41

    Please use the EXUT Mobile App. It is a bridge between the merchant and the buyers. The EXUT Mobile App is very simple and intuitive to use & can be tailored to fit most types of businesses such as C-stores, drive-thru markets, gas stations, fast food restaurants, coffee shops. The 'buy online pick- up in-store App’ like EXUT has becomes the link between consumers and merchants near their location. EXUT has its own Map-enabled real-time tracking of the stores’ locations and customer movements, ensuring that the ordered items are ready for pick-up in stipulated time, by showing e-receipt to the cashier from the phone. EXUT Service offers delivery method to deliver products in the store itself, which serves consumers who pay online to cut the rush.

  • Sourav Chatterjee

    2017-12-09 15:20:07

    Groffers is best online grossery supplier

  • subhash chandra

    2017-12-12 11:41:57

    my regtd. mobile 8601344000 . booked for supply of one crown dates fard 500 grms & one tamarind (imli ) 250grms costing rs 275/- & 158/- respectively.payments made by us accordingly.on being recd. items i found mrp thereon rs. 171/- & 125/- respectively. numerouse calls were made today but all failed, though they are not free.is it not a case of cheating? pl. look into it& respond to me .i am a regular puchaser. regards.

  • A P Singh

    2017-12-15 15:50:42

    i want to return some items

  • Mushir uddin

    2017-12-18 07:28:54

    where is my order

  • Suresh Nerurkar

    2017-12-24 12:59:45

    My contact No. 9930666165 is on your website, Last week I have received so many calls on my contact no. inquiring for Grofers. Please find it and delete my No from your website.

  • Manjit

    2017-12-30 05:05:43

    I hav recd Britannia 5050 maska chaska biscuits in which 2 packets were crushed. How can you help me in this regard?

  • shobha

    2018-01-04 07:46:09

    not happy with the service no response from grofers

  • Shevi

    2018-01-08 15:13:31

    I had ordered for item worth rs 4787 paid online and I hv received item worth rs 3506 only and ur executives r not ready to agree n they claim as entire order delivered...i m chasing them since morning but there is no response Do not force me to pull u to consumer forum or any social media to get justice..

  • Tarannum Siddiqui

    2019-12-04 05:40:50

    On last thursday, i received my order from grofers. they didnt deduct my orange cash in bill. and taken more money than i have bought for. i called that delivery boy but he didnt answer my call and after that blocked my number. Is this your good service? if you actually want to charge more then plz dont act for discount any more. from seelampur Delivery boy name is FIROZ ALAM and his number is 9625439370. i want a strict action about this person. he is destroying grofers goodwill in market.

  • Kazi Azahar

    2020-01-27 16:51:36

    I had purchased some item through grofers with Rs. 1128/- in the offers period (18 jan to 26) but none one contact or mail for any offers and it's shows further Shopping with Rs. 1500/- how ridiculous??. And quality of product like dates, basmati rice are not good. I ll not purchase anything from grofers further.

  • Raju Kumar

    2020-02-07 09:10:42

    Grofers customer care number,9064205480..Grofers customer care number,9064205480..Grofers customer care number,9064205480..

  • Rajesh

    2020-03-02 17:30:22

    On 1st March 2020, I purchased goods worth Rs.2485 videORD000784440 from Gofers. However, I have not received free 500 gms of Kismis (Raisins) as per the offer declared by Grofers at the relevant time.   It was nowhere mentioned that this offer was not applicable along with another offer. I feel cheated at the hands of Grofers. Grofers sells goods at a higher price than D'Mart. For example 500 gm Cadbury Bournvita Health Drink Refill is available at Rs.189 on DMart. Whereas, Grofers sells it at Rs.201.  So, Gofers challenge that ???? ????? ??? ???? ?????? Guaranteed is bogus. Grofers by announcing fake and bogus offers lures customers to purchase costlier items. It's malpractice on the part of Grofers. Please don't purchase anything from Grofers.

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