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Grofers Customer Care Phone Number, Office Address, Email ID, Website
We are providing you all kind of contact information of Grofers as well as Locodel Solutions Private Limited which is its parent company. It will be consisting office address, phone number, fax number, email ID, official website, customer care number, toll free helpline and support email ID.
Grofers is an e-commerce concept. It allows their users to order grocery online through mobile applications and they promise to deliver orders within 90 minutes. The network of Grofers consists various local vendors, retailers and shop keepers belong to their service area. Currently Gorfers catering in Delhi NCR, Mumbai, Bangalore, Pune, Ahmedabad, Jaipur, Lucknow, Hyderabad and Chennai. They accept payments through credit / debit cards, internet banking, cash on delivery, e-wallet payments etc. Mr. Albhinder Dhindsa and Mr. Saurabh Kumar are the founders of this concept.
Heavy Discounts On Groceries : Order Now
Grofers Contact Details
Grofers Corporate Office Address : Locodel Solutions Private Limited, Plot No. 64, Sector 18, Gurgaon, Haryana
Grofers Customer Care Number : 011-33552400
This customer care number is not toll free. So, you will be charged with normal calling rates for calling on this number.
Grofers Mobile Number : 09212603030
Grofers Office Fax Number : n/a
Grofers Email ID : info@grofers.com (Customer Support Email ID)
Send your inquiries through email by using the above email ID.
Grofers Official Website :
www.grofers.com
All the above mentioned information can be used for conveying your problems in front of the official staff of Grofers, complaints, suggestions, feedback, questions related to products, delivery services, order status etc.
Social Profiles
Twitter Handle : twitter.com/grofers
Facebook Fan Page : facebook.com/Grofers
Google Plus Page : plus.google.com/b/107649970555039572894
Latest discounts, coupons, offers, combos etc. are being shared by the official social profiles of this company. Apart from it you can also connect with the social media team regarding your customer service related queries.
Important Links
Contact Us Page :
grofers.com/contactUs
You can also contact the company by using the contact form available on this page.
Jobs At Grofers :
grofers.com/careers
Check out the vacant positions, how to apply, eligibility etc. related details on this page to continue your career with Grofers.
Grofers App :
grofers.com/mobile
As order on Grofers can be made through mobile apps only. So, you must have this app installed on your mobile handset. Android and iOs app can be downloaded by using this link.
Official Blog :
grofers.com/blog
Company shares latest information on their official blog. You can visit the blog to get the information related to that.
200 Comments
Prabhakar K
the coupon code INSTANT20 is not being accepted for my cart value Rs. 1010/-. Can you call me on 9841290249 Pls? Urgent!
Sovan Kumar Dey
I of worst experiences. They are cheating the people. I had order by my app 1kg Boneless chicken and pay money online. They did not send my order but I app showing order is delivered. its disgusting. I called the customer care number several time they did not answer my phone, no one pick the phone. I am going to file report to consumer court.
Avi
I ordered the veggies......and Palak and papaya was not f God qualityyy at allll.......I called the no which was on the veggie bill...... He told me to call groffers ......but thy r nt answering any call on customer care.........sooooo not a god serviceeee
Ashish Ajit Vagal
my no : 9769806920 ple. send your mumbai off. add. & phone no.
Rohit Agarwal
I want to add my product to your store. So I want to know about the procedures.
Vimlesh prajapati
I want to work grofers and I want field working, Address :821,Gangan Barauli,Gawengan-Barauli Distt:Lukhnow Mob:8527725539
vilas vithal nikhade
i had ordered yesterday but till today 14.09.2015 order yet not received
Nomita gupta
I ordered beet roots. It was old n had fungus on it
Anil Asrani
Hello I want to add my product to your store. So I want to know about the procedures.
mahesh chandani
We r MFRS of authentic kulfis in Blore branded as Orchards Natural we r int in being yr vendor suppliers pls cl Mahesh 09164969709
LAXMI SHUKLA
TO, HR GROFER SIR, I AM LAXMI SHUKLA. I AM FROM LUCKNOW JOB SPOT LUCKNOW .OUR WORK ARE PROVIDING CANDIDATES FOR JOB ORIENTATION. SIR I WANT MEET YOU AND DISCUSS YOUR COMPANIES TERM & CONDITIONS FOR HIRING CANDIDATES. SO, I WANT TO REQUEST YOU TO GIVE ME APPOINTMENT TO MEET YOU SIR. PLACE. LUCKNOW THANKING YOU DATE. 01-10-2015 ( LAXMI SHUKLA) 9389967892
Manoj Dhiman
I want to work grofers and I want field working, Address :House No.746 VPO Sarhaul Sec.18 GGN Distt:GGN Mob:8285006555, 9990022735
rahul singla
Hi ..I m rahul ..I want to complaint about ur slow seller registeration process...its being one month there is no response from ur side...
Damodar
Dear team , I want to work in grofers for any profile i have completed my graduation and worked for mcdonalds for 4years currently working in chaipoint handling 4 outlets . I do no for whom i should contact for the same . I am staying in bangalore . Hope you will do the need ful.
Punkaj
Hi Grofers Team, I tried calling your no. for this issue as below but I am not happy w/ their response and resolution. We called on Customer Support Number: 011-33552400 Email Id: info@grofers.com The issue is that the highlighted items in yellow (for Rs.60 each) didn't arrive with any of the order: Biscuit - Parle G - Original (Family Pack) Namkeen - Lehar - Karare Peanuts And I was told on phone (by your representative who was deliver the order to us) that the refund will be credited in my a/c in 24 hours (i.e. by 13.Oct.15). But till date there is no refund - I have checked and re-checked my a/c in the app. Pls do the needful and confirm. Note: 60 + 60 = Rs.120 is due from your end as a Refund. Pls take this on priority and respond.
Sangeetha
We, KATSU COFFEE PVT LTD are in coffee products manufacturing and sales, Basaveshwaranagar, Bangalore. We would like to sell our products through your platform.Kindly let us know the formalities and procedure in doing so and also provide your executive contact information.
Ronak vaswani
I want to add my product to your store. So I want to know about the procedures.
saranya
I saranya .A purchased grossery for Rs.852 vide order ID 1942735 on 31.10.2015 but due to non availability of two products vide Slno. 682473 -Patanjali lauki juice Rs.90 1871248-Patanjali Aarogya atta Rs.165 Refund to be credited is Rs.217 which is still not credited. Regards, Saranya.A 8148335471
Hemant Abichandani
Grofers need to invest more on customer care and act professionaly. customer care is rude and they refuse to send products asking to cancel on our end. Alignment with shops is missing and affecting deliveries.
Sanjay Assudani
I have placed an order on grofers and got a message that order has been delivered but I haven't received the same. It was paid order.
jaipal
yar mene order kiya tha but aap ka delivery boy saman poora nahi laya or paise poore le gaya.... just jelly ka packet missing hai but uske paise le gaya.....
Rajendra Kumar
Hi, This is Rajendra Kumar from Marica International Pvt. Ltd. We have Canola Oil in various size with brand name is Conliva. I want to interduce our product in your Organisation. So plz suggest the concern person with contact details for registered Conliva Canola Oil.
rahula gupta
i deal with 100% pure organic manure derived from DESI indian cows dung it is processed manually and packed into 5kgs bags and 25 kgs bags for bulk supply 100% proceeds earned go into charity for upkeep of strays animals ALL THIS IS BEING DONE BY ME AT LUCKNOW FOR THE PAST SEVERAL YRS BUT WOULD LOVE YOUR SUPPORT VIA AN ECONOMICALLY REWARDING PROPOSITION FOR YOU PLEASE CONTACT ASAP OR ASK YOUR LKO OFFICE /SEND US DETAILS SO THAT WE COULD CONTACT THEM IF INTERESTED RAHUL GUPTA JD,MBATX USA 9415317418
vishal
Please call me
Dinesh Singh
sir, I am a resident of N block south city-1 near namberdar market where office is situated,causing a great disturbance to the residents particularily i am the most sufferer. Your employee make loud noise ,speak abusive language, stand on the corner of our house, stand just before our house just at a road breadth distance making our life hell. please change your location from here.
sanjay
we want to sell my product on grofrs how to
Arunkumar
Iam already work form grofers one number team now i want job for grofers
RITUPARNA DAS
I HAVE A SHOP IN KOLKATA , DUM DUM CANTONMENT .I SELL GROCERY ,COSMETICS ,FROZEN ,ICE CREAM AND COLDDRINKS.I WANT MY SHOP TO BE ENLISTED IN GROFERS . PLEASE HELP ME IN REGISTERING TO YOUR COMPANY
Abhishek
They delivered me half of my order and the main thing fr which i made my bill was absent.I used it for first time and got a very bad response
Sushant Landge
Sir I am a DIS of tata sky dish tv I want to do business with u so can send or call u ur number on my mobile 9881303879
Saurabh
We bring forth for our clients an attractive gamut of High Density Plastic Bins. Our products are extensively used in various industries for storing and packaging purposes. To manufacture this range our professionals make use of qualitative raw material and modern production machines. We manufacture this range in various designs in incorporating all the specifications detailed by our clients. Features: High durability Longevity Excellent finishing Sturdiness Durability. Thanks Saurabh Sharma +91-9717139869 I-6 Dharam Colony Palam Vihar Extension Gurgaon Haryana-122017
Purvi Bhagat
Sir, I am a home baker in Ahmedabad. And want to register myself with you for cakes, pastries and cupcakes of all types. Please let me know how do I contact you for the same. My number is 8866099936 for your reference.
Mohammed Iqbal K S
I ordered for Rs.283 from my office on 13th Jan'16, COD, but the person dropped the items at home in my absence today (14th Jan'16) and did not produce the bill, and has charged Rs.330/-
amutha
Two times I ordered in grofers, always they deliver only few products in list. onion I ordered 1 kg , they delivered only 500 gsm and charged for 1 kg in my absence. No response from customer care. Very bad
amutha
Two times I ordered in grofers, All the time they deliver only few items. Today in my absence they charged high . I ordered onion 1 kg, they delivered only 500 gms and charged for 1 kg. No response from customer care too. Very bad
Shoyon Nandi
I want to apply for Supervisor post at kolkata region area. I need Kolkata office of yours. Please provide me. Regds Shayon Nandi 63A, Becharam Chatterjee Road Kolkata - 700 034 Mob. 9830741498
baljeet kumar
I need job dilivery boy location kalka ji
uzair ahmad
Dear sir madam Grofers my order has been canceled why tell me order status has been attached . what the resion . u r DAM MAYANK SAHI has been canceled my order before they my order has been cancelled. They taken PARSONAL issue . that very bad day of Grofers and THEY HAS BEEN BLOCK MY NUMBER PLZ OPENED MY NUMBER I WANT PARCHES THING. AND MANY MORE PLZ TAKEN ACTION OF U R DAM . THANKS WE HOPE U UNDERSTAND THANKS. UZAIR AHMAD 9336633266. . WE WAIT U R RESPONSE.
wasim
good service given from yor end.that deliver boy name is kharwar.he is vry politetly spoke with me .....
braj thakur
i am resident of bihar madhubani district .We produce potatoes which are reddish in colour and also rich in minerals and also very good in taste.Want to sale the good through ur platform.pls reply
Vandana Sardana
Please help with your Corporate office board line number.
BHIKHARAM CHANDMAL
WE ARE MANUFRACTURE IF SWEETS AND SNACKS AND WE WANT TO TIEUP WITH YOU KINDLY GIVE US YOUR KOLKATA OFFICE ADDRESS AND PHONE SO WE CAN CONTACT WITH HIM 9331213544 RAMESH PUROHIT
sanjay manal
i am allrady warked frome bhopal i need a back in grofers job
BHIKHARAM CHANDMAL
WE ARE INTERESTED SWEETS AND SNACKS BUSINESS WITH YOU PLS CONTECT 9331213544
rahul
I HAVE SELL MY vegetabale sak
Bhupesh
product listing
vimal stores
We are interested in doing buisness with you in grocery items, In indore . We have a super market in indore . Contact-9522999902
animesh Pandey
Dear team, I am interested in online fmcg product selling in Lucknow.If you have any programe of launching in Lucknow so I am ready to be your distributor in Lucknow at kapoorthala. Thx & Regards Animesh Pandey 9198742897
Kalpesh Devani
I m manufacturers of the Miada,Rava,Sooji,Besan etc. at Rajkot ( Gujarat) Brand- "SHREE SUPER" we want to give dealership all the cities... contact no. 9825585208
Muffeez KHAN
I need the job of delivery boy in East Delhi .
Muffeez KHAN
9268507945
BALJEET KUMAR
Respected sir, I am Baljeet kumar an employee working as FE in your firm. I beg to say that u have terminated without any warning letter & have not done a justifying settlement with me. I have done my job with full loyalty & Effort. Have handle all the work of an store manager even that I have operated the company documentation work without any office,in a park till seven days .but instead of appreciating my work you have terminated me.All terminated employee have got the warning letter but I haven't.so,pls clarify me the reason. So, I want to warn you that if you will not do full & final settlement with me.then I will go to labour court to get justice. So option is with you. So, I hope that u will own a right way & do justice with me & will do right settlement. Thanking you Your sincerely Baljeet kumar Contect 9899055956 Employee I'd 9002499 Location. Nfc GOVINDPURI
BALJEET KUMAR
Respected sir, I am Baljeet kumar (INN 21015) an employee working as FE in your firm.VALUE STORE OKHLA I beg to say that u have terminated without any warning letter & have not done a justifying settlement with me. I have done my job with full loyalty & Effort All terminated employee have got the warning letter but I haven't.so,pls clarify me the reason. So, I want to warn you that if you will not do full & final settlement with me.then I will go to labour court to get justice. So option is with you. So, I hope that u will own a right way & do justice with me & will do right settlement. Thanking you Your sincerely Baljeet kumar Contect 9711716495 Employee I'd INN 21015 Location. VALUE STORE
BALJEET KUMAR
Respected sir, I am Baljeet Kumar an employee of your organization with employee id INN 21015. Sir, I beg to say that I have gone to my village due to urgent work by informing Mr. Sudhir with an written leave application from 21/03/2016 to 31/03/2016.but nazmull sir call me when I was at home to join duty on 29/03/2016.but due train arrived late in Delhi so,i was not able to join duty on the said date.when I reached on duty on 30/03/2016, Mr.pratush abused me about my father. He said me that is it your father firm.I will not take you on job.I don't know who is chikara.chikara's father also can't take you on job and on 8/04/2016 have taken my resignation by threating me to kill. Mr. Pratush said me to submit all the asset by 30\03/2016.I have submitted all the assets of the fiirm by the said date.sir,my attendance of both march of (nine days )and April (21days )yet not have been sended.I am sitting jobless at home and my son is suffering from disease. I belong from very weak family. I have much need of money.pls,help me to get my salary and pls do my full and final as soon as possible. If you are not able to do so.then I will take legal action on you by going to labour court. Thanking you Your sincerely Baljeet Kumar Location okhal ph 1 Value store
BALJEET KUMAR
Respected sir, I am Baljeet Kumar an employee of your organization with employee id INN 21015. Sir, I beg to say that I have gone to my village due to urgent work by informing Mr. Sudhir with an written leave application from 21/03/2016 to 31/03/2016.but nazmull sir call me when I was at home to join duty on 29/03/2016.but due train arrived late in Delhi so,i was not able to join duty on the said date.when I reached on duty on 30/03/2016, Mr.pratush abused me about my father. He said me that is it your father firm.I will not take you on job.I don't know who is chikara.chikara's father also can't take you on job and on 8/04/2016 have taken my resignation by threating me to kill. Mr. Pratush said me to submit all the asset by 30\03/2016.I have submitted all the assets of the fiirm by the said date.sir,my attendance of both march of (nine days )and April (21days )yet not have been sended.I am sitting jobless at home and my son is suffering from disease. I belong from very weak family. I have much need of money.pls,help me to get my salary and pls do my full and final as soon as possible. If you are not able to do so.then I will take legal action on you by going to labour court. Thanking you Your sincerely Baljeet Kumar Location okhal ph 1 Value store ...
BALJEET KUMAR
Respected sir, I am Baljeet Kumar an employee of your organization with employee id INN 21015. Sir, I beg to say that I have gone to my village due to urgent work by informing Mr. Sudhir with an written leave application from 21/03/2016 to 31/03/2016.but nazmull sir call me when I was at home to join duty on 29/03/2016.but due train arrived late in Delhi so,i was not able to join duty on the said date.when I reached on duty on 30/03/2016, Mr.pratush abused me about my father. He said me that is it your father firm.I will not take you on job.I don't know who is chikara.chikara's father also can't take you on job and on 8/04/2016 have taken my resignation by threating me to kill. Mr. Pratush said me to submit all the asset by 30\03/2016.I have submitted all the assets of the fiirm by the said date.sir,my attendance of both march of (nine days )and April (21days )yet not have been sended.I am sitting jobless at home and my son is suffering from disease. I belong from very weak family. I have much need of money.pls,help me to get my salary and pls do my full and final as soon as possible. If you are not able to do so.then I will take legal action on you by going to labour court. Thanking you Your sincerely Baljeet Kumar Location okhal ph 1 Value store INN 21015
BALJEET KUMAR
Respected sir, I am Baljeet Kumar an employee of your organization with employee id INN 21015. Sir, I beg to say that I have gone to my village due to urgent work by informing Mr. Sudhir with an written leave application from 21/03/2016 to 31/03/2016.but nazmull sir call me when I was at home to join duty on 29/03/2016.but due train arrived late in Delhi so,i was not able to join duty on the said date.when I reached on duty on 30/03/2016, Mr.pratush abused me about my father. He said me that is it your father firm.I will not take you on job.I don't know who is chikara.chikara's father also can't take you on job and on 8/04/2016 have taken my resignation by threating me to kill. Mr. Pratush said me to submit all the asset by 30\03/2016.I have submitted all the assets of the fiirm by the said date.sir,my attendance of both march of (nine days )and April (21days )yet not have been sended.I am sitting jobless at home and my son is suffering from disease. I belong from very weak family. I have much need of money.pls,help me to get my salary and pls do my full and final as soon as possible. If you are not able to do so.then I will take legal action on you by going to labour court. Thanking you Your sincerely Baljeet Kumar Location okhal ph 1 Value store..
BALJEET KUMAR
Respected sir, I am Baljeet Kumar an employee of your organization with employee id INN 21015. Sir, I beg to say that I have gone to my village due to urgent work by informing Mr. Sudhir with an written leave application from 21/03/2016 to 31/03/2016.but nazmull sir call me when I was at home to join duty on 29/03/2016.but due train arrived late in Delhi so,i was not able to join duty on the said date.when I reached on duty on 30/03/2016, Mr.pratush abused me about my father. He said me that is it your father firm.I will not take you on job.I don't know who is chikara.chikara's father also can't take you on job and on 8/04/2016 have taken my resignation by threating me to kill. Mr. Pratush said me to submit all the asset by 30\03/2016.I have submitted all the assets of the fiirm by the said date.sir,my attendance of both march of (nine days )and April (21days )yet not have been sended.I am sitting jobless at home and my son is suffering from disease. I belong from very weak family. I have much need of money.pls,help me to get my salary and pls do my full and final as soon as possible. If you are not able to do so.then I will take legal action on you by going to labour court. Thanking you Your sincerely Baljeet Kumar. Location okhal ph 1 Value store
Paritosh prodhan
Hello, i had ordered something the day after tomorrow, you supposed to deliver yesterday between 6 Pm. yesterday you called me up at 10pm and said we unable to deliver, we will deliver tomorrow between 12 Pm, already 12 past i got sms again my deliver timing has changed will deliver tomorrow at 5 pm. what is this guys. if you not able to giving the service properly then why you harassing us. i had done my payment it was my mistake. it is one of you lousy service i had ever seen just bullshit. Pariosh prodhan +919804302117
ashwintalwadi
Respected sir, I m ashwin talwadi an employee of ur organization with employee I'd 17213.. As a field exu.my joing date is 07/08/2015 Sir,on 30/07/16 my consultancy(your staff solution pvt ltd) said me give resignation to verbaly on my cell.without give me a any reason & reply just told me submitted every asset.but sir u can check my performance work history & tell me the true that why I give my resignation of my duty...with honestly, discipline & dedicated performance.. How can I leave my duty with my lots of responsibility of my family & company. Because of I m one person whom earning in my family's 7 person. Though if u understand that I m in fault then I m ready to leave this.with respect ur rules. But I request u please give me a my salary & my petrol allowance early.so I will pay my kids. School fees in that among till I find second job. Thanking you Your sincerely Ashwintalwadi Ahm-10(Gujarat)
ashwintalwadi
Sir meri job to muje se leli par meri salary to de do muje...ashwin talwadi
Sugandha
I had ordered few products which eventually reached late n also 2 products were not available. Was told refund will b done in 7-8 days Still waiting for the refund. Cheaters
Ravindra Rohilla
Sir, we r the manufacturer of non woven carry bags. Please, I want to meet you regarding carry bags. 9990373630
Kumar gaurav
Hi I had ordered for few products yesterday ..then ur people said they cannot deliver the products as it is unavailable in the stock , today I am getting msg that the product has been delivered . what the hell is going on with u guys ??? Are you cheaters ?
priyank
There is cheating on order GR397473588... Reply.
priyank
Cheating
priyank
Cheating on order GR397473588. Kindly help to get refund..
Sakina
Dekivers after 2 days Half of my stuff is missing No reply No proper communication Worst app Refund my money or i will take you to the consumer court
Prabhat
Groffer Id 8156376 My experience:- Bull Shit with groffer network. Reason: Discrepancy in Bill amount and stuff missing though charged. Next Step: Everymen make mistakes fools repeat. Advise: Fcuk Groffer n its allies. Visit malls around n buy ur stuff first hand.
Prabhat
Let me know when u decide to go I will accompany and support.
Narendra
Grofers first purchase was a bad experience. Wrong product delivered(1kg rice instead of 1.250kg rice) and changed the product and charged higher tham MRP. Customer care number not reachable
Imtiyaz
Poor service, No proper communication. Customer no not reachable n bloody they dont respond to d emails.
Farhan Mirza
Grofers are fraud people. They do not deliver your products on time and if asked for refund they hardly listen....i hve been mailing since last 4 days but of no use. Will never use this app......big basket is still genuine
rahul
Wrong delivere charges.
SACHIN
fraud
ashish
grofers service is pathetic.
Arun kumar
Order was not delivered complete,quality and weight not perfect
Sandeep H
Dear Grofers Team, Its very very disappointing to see that the product ordered under the Order Id: #GR66686971 is still not being delivered to my door step. I had got a call from your executive (from Mobile No: +91-9980080023) were in he told that due to in rush of orders the delivery would be postponed by half an hour and you would surely get the delivery by 9:30am. But still the revised commitment from your side is still not being honored. The order & the payment for the same was done on 02.Oct.2016 with the first commitment of delivering the same by 04.Oct.2016. it’s ridiculous that you have taken more than day’s time to deliver the order. We do have festive season and it causing lot of problem were in we are bound to wait until you turn up. GROFERS need to overcome such acts which causes lots of inconvenience to its customer. My only query is to know that, if GROFERS was unable to deliver the item on time, you should have informed me at least yesterday eve so that I could have done some temporary purchase from local vendor to fulfill my requirement. Now I am at my work desk and I am continually getting calls form my residence that we need the ordered item urgently as we are in the midst of DURGA POOJA and we have some preparations going on. We are embrassed by believing on GROFERS capabilities. In this competitive world GROFERS is not able to fulfil its commitment provided to its customer. Its few minutes to 10:00 am and still there are no signs of delivery. Regards Sandeep.H +91-7204738724
Rutuja Patil
Fraud app, order was delivered with 90% of items missing, no proper customer care support, no reply to complaint raised. no refund . Will have to raise this issues at consumer court.
Kamlesh
I had still grofers cash ,which has wrongly deducted today morning I want urgently now
Sarika
Coupen code is not apply on our order please help us immediately
Indira
I dint receive the order yet. It was booked yesterday and not delivered yet. Poor customer service .
Rushabh
Delivered wrong item.... No customer care number...... Want refund..... Such a bad thing from groffers... Order id GR462741150...
Ravi Jangra
Pathetic services. 1. Order not delivered on time. 2. Wrong delivered. 3. MRP.Rs.160 and Grofers Charge Rs.180. 4. Without customer knowledge Grofers change date and time deliveries. 5. Big Basket is better then grofers. Grofers fraud and cheated. Plz don't buy.... pathetic
Sukriti Atram
Really bad service from you people.very bad costumer service everytime executive busy. Once s my order had been cancelled from your side.Half items are always missing . Pathetic service need to improve badly.else Grofers wll get closed soon.
Manjula Mahajan
I have ordered three times, the same stand cancelled without any reason.
priti
very bad costumer service everytime executive busy. trying since 2 days. i have returned some items there is still no refunds as well no intimation regarding the same. i need a reply from your side as soon as possible.
Tenzin
I had ordered one Patanjali rice on 19 September and paid online Rs 355 but next day they said that it is out of stock.on 23rd I got one mail n which says that I will be refund with win one week.today is 17th October but still I didn't get my refund.very bad experience.
Banti yadav
Delivery boy
Shahzyn
What are ur working hours?
payal
very bad fake fake fake am payment 625 by mobikwik but mo order has been not deliver and money also not refund
tofik tamboli
Tokri.com 7manth exprenc
Pawan Jain
Although this app/site is good but there are so many problems with this. No Custmer.care, Toll free no.for immediate action to resolve issue with Cust. Response to cust.via delay email. Return/refund policy is favor only for company not for customer. Always worst experience by communication gap. Should strictly be improve !!!!!!
Sudarshan Kumar Mahajan
Plz let me know the terms n conditions of use of code STOCKSUP15 at grofers Pune
sidhartha dey
09177140270
sidhartha dey
hi,i got wrong order
sidhartha dey
i got wrong order
shri
there has to be some good changes or else this is good
deepak kharbanda
ok
Sanjay
Worse online store
Shreya Khare
Nice app but no toll free no
Raghavendra Mahishi
09408782517.Very very poor after sales service
SAMIR DEODHAR
Very nice service.
Pawan Kumar
Very good service but waiting time is too much to talk with your representative
Jitendera shiahodia
Nice service
Madhukar
delivery too late
Ananya Amarnath
I had placed vegetables on the website holding the phone number of 9738703002, which were supposed to be delivered by today and haven't received any updates regarding the order being placed . Pls revert asap
Nilu Kaplish
On 23 rd nov, I ordered for household items.But all the things were not available .So , You were supposed to refund me 697 rupees .But till now no refund of money has been done .Very sad .Pl z revert asap
Nilu Kaplish
PLz send my refund of 697 rupees back to me .Due from 23 rd november
Sony Bhattacharjee
Kindly revert back regarding my order items not delivered
SUNIL DABRAL
I would like to know how can I use my SODEXO Meal Passes for purchase of goods from grofers website.
Sunmeet
I have chosen grocers uttam nagar and the delivery person visited one hour prior the mentioned time slot.. His name is Anil, on top of that my maid asked him to wait outside d main door but as soon as my maid came inside to inform, The delivery joy Anil quietly came in and stood and starting knocking d inside door.. Did is ridiculous..no privacy considered.. On my asking him about my mentioned time slot, he says ma'am I Vil take it back. No issues, as I'm New.. So didn't realise d time.. Plzz acknowledge..N take appropriate action against d new trainees..
Surya homes
Dear sir, please mention delivery address on bill
ashish bajaj
I had bought a 5 kg fortune oil and paid through icici debit card and used some grofers cash for the purchase. 9619798083 is my mobile number. got the debit message instantly but the order neither was reflecting in My orders , nor did I get any SMS for the order . After submitting the complaint on contact us, today is the 2nd day but have just still got a reply on email that someone will contact me for the issue but no one contacted till now, Request feedback and status update , thanks
Mulla gulam Mohammed
I placed order on 03 jan 17, delivery schedule 04 to 08 pm 05 jan 17. On today 06 jan 17. No any response from grofers. Very bad service.
Ajay Basil
want to try and see
Ajay Basil
good concept. How about freshness of vegetables and return policy in case of stale vegetables?
Joe
Very bad delivery service. They promised to deliver between 12PPM and 3PM.. But they didn't. The order details showed my products are picked up from store at 12PM. Some products got spoiled because of late delivery
divya jain
Good offers. Using it since 1 year.
Pankaj kumar
i got broken eggs what to do
Narasimha
Delivery timings are good...Vegetable items should be delivered as fresh
Perpetual Dcruz
Good discount n fast delivery... good service
Bina Modi
Awful. 50 per cent of vegetableS delivered were rotten and infested with worms. NEVER AGAIN
Sonali
Despite of complaining about the expiry date pasteurised items is the next day of the delivery date..still didn't resolve the issue..
Sonu Madan
Fruits n vegetable were bad...carrots were rotten. Real Litchi juice was open with no cap lock and inside silver foil was broken. Means that the juice pack was open. I tried calling helpline number. Nobody responded ......
intekhab alam
I have received 2.5kg of potato instead of 5 kg . vide invoice no. 000002432 dated 20.02.17. there is no phone or customer care no. in the invoice .
Mitu Pitalia
I am a first time customer,and was under the impression .I will get 20% cashback,but you guys have not given it!please oblige.
Khursheed Merchant
On Monday 26th I received my first delivery. The papaya has not ripened even after two days. It won't ripen for another one day. The cauliflower was smelling of excessive pesticide. We did not get delivery of coconut and bananas. No explanation given. Pl have someone call us to correct situation and tell us what we can expect in future
Ankit gupta
Sir mere pass commercial eeco he me use groofers me delivery ke liye lagana chahta hu with driver. Please contact me.9650905180,9990576219
Mita Raval
I have given 2ND order before2 days , today 8 - 10 was delivery time from Maninagar. Till the time order not reached.
Sudhir Bhalla
Mushroom delivered today against my order was found rotten.Quality of vegetables is not up to the mark.It seems that time between packing and delivery needs to be checked to ensure freshness of vegetables.
Sujit Acharjee
I am Sujit Acharjee received your product on11th March,bill no. Lakot4/FB/118/1718/11032017/000002803Date11-Mar-2017,06:26:25AM, Amount Rs. 403/- item of quantity 13 but not to receive second item from the first of cherry tomato quantity 2, rs.40/- So you would be pleased to grant my complaint So kind of you Thanks Regards Sujit
achintya kumar majumdar
Your customerservice is very p*** in spite of repeated atoms no executive received any call it's always say all over customerservice a customer care your customer service is very bored in spite repeated ATM no customer care executive received our phone did you put it a Tim no customers crazy good ABC power phone we can download Andy complain regarding put a car service its after please try to be broke this otherwise I will be banished from the Martin list know worry will want to purchase item some you
Laxmi Chamoli
Order ID 10459794... Desi Cucumber 500 GM not received with delivered items.
Amita Banga
Order ID no 10466548 and 10466549 dt 19 March 17 for Rs 1045.It was my first order apply the code GROFERS20 on line but not get the any discount And apple condition and weight is not correct
kavya
sir mera order bhi mujhe nahi mila hai i have ordered 1 crate of egg tray
nisha
I am happy with your service
Tabassum Shaikh
My order number GR543209330 amount Rs 2,235 in spite of my first order 20% discount was not given.In addition to that if paid through card Rs200 off was said that too was not given
Srinivas chunduru
The delivery had many items missing and couple of products the seal was broken. The person who came for delivery had limited clue. This is pathetic service and absolute careless attitude of the company. This is the 3rd time we have such poor experience
Srinivas chunduru
Absolute below standard service and quality
Anita Dsilva
Grocers is the Most pathetic place to buy your groceries and staples. Tried it for the first time and worst experience ever. Ordered fresh veggies and had to dispose half of it. Cheated me for my money. Sub standard and worst quality of products. Disgusting. Never order anything from Grofers.
nilu taparia
I get dilevery properly but coustmor care no. is not working how can we contect i got 250 cash back but don't know how to reedem.
Vijay
Not available for the product
Vijay
MY ODER IS 27/4/2017 IS NOT DELEVR THE IS EMDATLY OUT FOR DELEVRE BOY MIS BEHAVE FOR ME MY NUMBER 9891439017 GROFR STORE MOTI NAGAR STORE ODER NO 9891439017
nupur arora
order not delivered till 11 am. now deliver after 6 pm
madhu arora
today's delivery is not upto the mark.very disoppointed when i opened the packet of capsicum
madhu arora
please call me 9910618142
Gursharan
worst app
Gursharan
Worst app
Ricordo jacob
kindly share the contact of any HR
Ricordo jacob
kindly share the contact of HR
surya
Dear Sir/Madam, Kindly Confirm for using Axis Bank Credit card, can get 25% Cash bank And confirm 25% discount is Flat Discount or Cash Back to Credit Card. G.V.Suryanarayana
jitesh
customer care no. is not responding.
neelakantachari
please show using grofer customer care number. this all numbers not working
mohiuddin
grofers is good but customer care number required
Samiksha
Please be little professional n honest.
Samiksha Baranwal
Please try to make ur services better.
Amit
Good command over business.
Sunit Negi
hi
Pawan
ek dum haraamkhor
Susheela sethia
Kolkatta grofers quwality is very poor
Manoj Kawad
Hi..customer care number pls... I just want to know about cancelation order process
preeti
sir how can i contact them
Ashu
why you want to contact them?
foram parekh
i just received a sms on my mobile numbar saying that my order no. GR132409200 has been delivered. But i have not received anything... Whom to contact???????
zarinH Bilimoria
For grocery deliver time 9 to 11, but yet we have not received in time, we have to go out, so next time u must give us correct time for delivery, this is ridiculous,
amit
Mai amitkumar grofer company ka fe 17 din hue the iaam krte hue achnak mujhe bola jata hai ki tune nikal diya hai kehte hai fake sign kre hai customer ke koi suni yi na raha meri BT agar koi customer complaint krta h thik h par humri BT bhi toh Sunni chaiye
HARISH TREHAN
GROFERS PROVIDE ORDER DELIVERY SCHEDULE FROM 6 AM TO 10AM BUT THEIR CUSTOMER CARE IS NOT OPERATIONAL IN THESES HOURS
Juhi
I have placed a order. Received order with some order being billed but product is missing in the bag. I am desperately looking for contact number. Whom to contact ?? No numbers are functional. How do you all operate ?? What is your customer service number ?? Where do you exist ?? Can someone help ??
Rajani
Not great!
nivesh
no one cares to contact the customers. Bad Experience @Groffers
Dr Jayesh B Vyas
I purchased some items with a offer of 20% cash back on first order but I didnt get anything so far.What to do ? Kindly guide me.
Sandhya Rastogi
I have been purchasing groceries from you and were delivered properly but since gst got launched it says whoops something went wrong.So it's not taking my payment when I check out.
Shobha Rajan
I ordered a bottle of Prill Dish wash liquid, from Grofers Bangalore. It came broken and there was a bit of spillage. It made a mess on my living room floor. The plastic packing seems to be used to hide these kinds of flaws!!!!. Wish the delivery boys would be a bit careful, and check for breakages before handing stuff over to the customers.
Shobha Rajan
I ordered a bottle of Prill Dish wash liquid, from Grofers Bangalore. It came broken and there was a bit of spillage. It made a mess on my living room floor. The plastic packing seems to be used to hide these kinds of flaws.
BIRESH KUMAR
Good Service
Hemant Pandey
issues in ur delivers so please call me
Shobha Khinvasara
All vegetables that were delivered were stale and bad quality.
ziafatema
I ordered some products but did not received my order yet as well when I checked it's not reflecting in my orders list. So I tried ordering same products again still I did not received any confirmation msg. I ordered it on 24 September. I want my order to be delivered soon with reciept.
Sudha
I purchased some item in Navratra but I did not get 10% cashback.
Mehroo Billimoria
Where r your shops located in Mumbai.
tarun sharma
computer operator
Vinay Dabholkat
Please let me know telephone contact number of your Chandivli Branch, in order to contact in emergency
Shivani sah
I order dabar gulabari cream is MRP 70 and when it delived i saw the top of packing whereupon mention that free rose water worth rs. 29, which was not give it to me.
Riyaj mulani
Correction in address plz give me contact no. Of navi Mumbai branch
Annapurna Kushwaha
Pls return my money....
Ajita khedekae
Through grofers purchased curd from punjab and sind but it is totally spoiled.
jaya bhushan
Please use the EXUT Mobile App. It is a bridge between the merchant and the buyers. The EXUT Mobile App is very simple and intuitive to use & can be tailored to fit most types of businesses such as C-stores, drive-thru markets, gas stations, fast food restaurants, coffee shops. The 'buy online pick- up in-store App’ like EXUT has becomes the link between consumers and merchants near their location. EXUT has its own Map-enabled real-time tracking of the stores’ locations and customer movements, ensuring that the ordered items are ready for pick-up in stipulated time, by showing e-receipt to the cashier from the phone. EXUT Service offers delivery method to deliver products in the store itself, which serves consumers who pay online to cut the rush.
Sourav Chatterjee
Groffers is best online grossery supplier
subhash chandra
my regtd. mobile 8601344000 . booked for supply of one crown dates fard 500 grms & one tamarind (imli ) 250grms costing rs 275/- & 158/- respectively.payments made by us accordingly.on being recd. items i found mrp thereon rs. 171/- & 125/- respectively. numerouse calls were made today but all failed, though they are not free.is it not a case of cheating? pl. look into it& respond to me .i am a regular puchaser. regards.
A P Singh
i want to return some items
Mushir uddin
where is my order
Suresh Nerurkar
My contact No. 9930666165 is on your website, Last week I have received so many calls on my contact no. inquiring for Grofers. Please find it and delete my No from your website.
Manjit
I hav recd Britannia 5050 maska chaska biscuits in which 2 packets were crushed. How can you help me in this regard?
shobha
not happy with the service no response from grofers
Shevi
I had ordered for item worth rs 4787 paid online and I hv received item worth rs 3506 only and ur executives r not ready to agree n they claim as entire order delivered...i m chasing them since morning but there is no response Do not force me to pull u to consumer forum or any social media to get justice..
Tarannum Siddiqui
On last thursday, i received my order from grofers. they didnt deduct my orange cash in bill. and taken more money than i have bought for. i called that delivery boy but he didnt answer my call and after that blocked my number. Is this your good service? if you actually want to charge more then plz dont act for discount any more. from seelampur Delivery boy name is FIROZ ALAM and his number is 9625439370. i want a strict action about this person. he is destroying grofers goodwill in market.
Kazi Azahar
I had purchased some item through grofers with Rs. 1128/- in the offers period (18 jan to 26) but none one contact or mail for any offers and it's shows further Shopping with Rs. 1500/- how ridiculous??. And quality of product like dates, basmati rice are not good. I ll not purchase anything from grofers further.
Raju Kumar
Grofers customer care number,9064205480..Grofers customer care number,9064205480..Grofers customer care number,9064205480..
Rajesh
On 1st March 2020, I purchased goods worth Rs.2485 videORD000784440 from Gofers. However, I have not received free 500 gms of Kismis (Raisins) as per the offer declared by Grofers at the relevant time. It was nowhere mentioned that this offer was not applicable along with another offer. I feel cheated at the hands of Grofers. Grofers sells goods at a higher price than D'Mart. For example 500 gm Cadbury Bournvita Health Drink Refill is available at Rs.189 on DMart. Whereas, Grofers sells it at Rs.201. So, Gofers challenge that ???? ????? ??? ???? ?????? Guaranteed is bogus. Grofers by announcing fake and bogus offers lures customers to purchase costlier items. It's malpractice on the part of Grofers. Please don't purchase anything from Grofers.