Goibibo Customer Care Number, Toll Free Helpline, Support Email ID

Catch Goibibo.com or Goibibo customer care number or Goibibo.com toll free helpline phone number in this post. It will help you to get the customer service from the company. This online portal offering customer service numbers and email ID to the clients. You can ask your questions regarding booking and cancellation of flight tickets, bus tickets, hotel tickets, cars/cabs, holidays, etc. The customer care representative of Goibibo.com will give you the information about cancellation procedure of tickets and bookings, refunding the payments, schedule of flights, delay timings, forms and other details too.

Goibibo is an online travel agency. The portal deals in domestic/international flights, hotels, holidays, bus bookings and other travel services. The website/app allows you to book services online. It is available in English language and monetizes itself through advertisements, commissions and premium services.

The company was started in the year 2009 and belongs to Ibibo Group. Mr. Anurag Kashyap is the co-founder of this platform as well as CEO of Ibibo Group. Mr. Pankaj Jain is CFO. Mr. Sanjay Bhasin and Mr. Vikalp Saini are Co-founders of the company as well as CEO & CTO, respectively. The company has its headquarters located in Gurgaon and the other offices in Bangalore as well as Mumbai too.


Goibibo Customer Care Contact Details

By following the below-mentioned customer care contact details. You can get the answers to all the queries which you are willing to get from the company.

Goibibo Toll Free Helpline Number: 1800-208-1060

It is a toll free helpline number to contact the customer care support of Goibibo.com. The callers will not get charged for calling this number and it is available 24×7 for the customers.

Goibibo Customer Care Number: 1-860-2-585858

This customer care number is also available for 24 X 7 support from the company. You can ask you queries anytime from the customer care department through it.

Goibibo Customer Care Number (If Calling from Abroad): +91-9213025552

The customers from abroad having booking related queries can call on this number and it is a paid customer care number of Goibibo.com. For calling on these numbers, you will get charged with the normal calling rates set from ISD Calling.

Goibibo Customer Care Email ID

These are some email ids which will be helpful for the customers in a way to reach the different departments of Goibibo in the case of queries and needed support.

Enquiries: travel@ibibogroup.com

CEO: ceo@goibibo.com

Management Team: management@goibibo.com

Goibibo Customer Support Page: www.goibibo.com/support/

Check this page for print or view e-ticket, rescheduling your booking, cancel your booking, check refund status of money or booking amount, online payment inquiries etc. of Bus, Flights, Cars, Hotels etc. On this page, customers can also find “Write to us” option with which customers can send their queries and complaints and if the customer thinks that problem is not solved properly then they have given an another option “Write to Management”, with this option, the customer can directly contact the management. Nevertheless, customers can also use the social profiles of Goibibo to share their concern.

Goibibo Official Website: www.goibibo.com

Customers can visit the official website to get more customer support related information of Goibibo or for checking out the different packages and offers provided by the company. Booking can be done using this website and the app avail by them for the customers.

Social Profiles

Get connected to Goibibo on the social media and get the latest updates. Also, share your reviews and views on comments option on the posts on these profiles.

Twitter Handle: twitter.com/goibibo

Facebook Fan Page: facebook.com/Goibibo/

YouTube Channel: youtube.com/user/goibibo

Linkedin Profile: linkedin.com/company/goibibo

Google Plus Profile: plus.google.com/+goibibo

Instagram Handle: instagram.com/goibibotravel/

Important Links

FAQ’s: www.goibibo.com/faq
By visiting this link you can get the answers all the common questions and queries.


What is the Customer Care Number of Goibibo.com?

Goibibo Customer Care Support Phone Number and Email ID
Toll Free Helpline Number 1800-208-1060
Customer Care Number 1-860-2-585858
Customer Care Number (If Calling from Abroad) +91-9213025552

How to contact Goibibo.com (Other Ways)?

Customer Support Email IDs and Links
Customer Care Email ID travel@ibibogroup.com (Enquiries), ceo@goibibo.com (CEO), management@goibibo.com (Management Team)
Support Page www.goibibo.com/holidays/customersupport
{ 363 comments… add one }
  • BINU March 30, 2020, 4:40 am

    Dear Sir,
    I am Binu GS. I booked a flight ticket through Goibibo for 01/04/2020. Since due to covid out break all flights remain cancelled. I want to know about the cancellation details- Whether I will get full Refund. Since we 4 people booked together in one ticket it won’t be possible to travel with the same 4 next time. So please suggest a solution. I tried to speak to your customer care or to find a customer care email. But everrything failed. I am really unhappy with the service you are providing during this dissaster time . Hope you will revert. My contact no is 9995004261.
    Also my Airline Bookin ID is FSGMBEPUZ and booing date is 09/02/2020.
    Since today is 30/03/2020, dayafter tomorrow is my travel date. Please confirm whether I have to cancel the ticket or not.
    One more thing I would like to highlight compared to Goibibo , Makemytrip is far better as they will respond.
    Hope you also cater to our needs.
    Awaing your response.

  • MRIGANKA DESARKAR March 28, 2020, 6:11 pm

    Dear Sir,

    In reference to your mail dated March 28, 2020, I am forwarding this correspondence received from Air Asia on March 18, 2020.

    In this correspondence they had clearly mentioned that they have changed the departing airport of my flight ( Booking No. V5NQFD) that was scheduled to depart on June 1, 2020.
    The flight was scheduled to depart from JOG, but now will depart from YIA.

    In that correspondence, they also mentioned that any one can claim full refund from Air Asia, but this option is applicable for direct booking from AirAsia.com. Otherwise, will have to contact respective travel agent / booking channel (the highlighted text)

    Now, dear sir, I booked this flight ticket through goibibo.com and paid the full booking amount to goibibo.com ( documents are attached here with). So, you are requested to arrange full refund from Air Asia as per option given by the air lines at your earliest disposal.

    thanks and regards

  • Krunal Solanki March 26, 2020, 2:28 pm

    Respected Sir/Ma’am,

    Myself Dr. Krunal Solanki, I had booked and Cancelled two Hotel Bookings in Delhi. I cancelled before time and the status in my goibibo Account shows that Refund is successful. but still i havent got a single penny. there were 2 Cancellations.
    I hope u will look in to the matter and reply positively.

    my Details are given below.

    1.Booking ID: HTLDQ9FFZJ – 37059 rs

    2. Booking ID: HTLVTAN8BV – 28119 rs

    Thanking you

    Dr. Krunal Solanki

  • Bikram Singh March 9, 2020, 3:26 am

    Dear Sir,

    I had book a train ticket from Bhadrak (BHC) railway station to Anand Bihar Terminal Delhi (ANVT) vai goibibo site in my computer as on 06 Jan 2020. PNR number 6438893495 and your transaction ID -1000022237925555. So I have cancelled the ticket due to some urgent work at home that’s journey date. I have trying cancel the ticket through IRTC account but not success and I have tried to connect to you by goibibo costumer care number but I know the mobile number use that ticket booking time. So I again request you please cancel this ticket PNR and refund the amount in my account. Please help what can I do.

    Thanking you
    Bikram Singh
    Mob. 09992465784

  • Saima February 27, 2020, 11:23 am

    Still I didn’t received my refund amount you people are cheat on me

  • sanjeev February 22, 2020, 8:38 am

    They don’t check any thing with there associates . What information they gave , they write in the website.
    If you go to bus part , you can found 1 bus agra to jaipur at 3 PM they said pickup point is New Sanjay travels , Sakura Guest House Agra .

    But , there is no office of New Sanjay travels, often passenger are in trouble .They found Sanjay travel office is 2 KM from Sakura.

    Sakura Guest House

  • R V Suryanarayana December 23, 2019, 8:12 am

    Iam booked train tickets for Chandrapur to gudur. But transaction is failed. But my amount not credited in my account, please send my money back

    • R V Suryanarayana December 23, 2019, 8:14 am

      My mobile number
      Transaction id
      934403121019(arn no)

    • R V Suryanarayana December 23, 2019, 8:18 am

      Reference no

  • Ramesh Thakur December 18, 2019, 4:40 pm

    Dear goibibo,

    I have call you many time after the booking of my ticket as in this booking I made time is choose wrong by mistake as I need to change the time but I can’t do from your side by chating I got airlines number and after taking to them they refund amount to you as I am having full conversation from than and also they show you same. Kindly do the needful as immigrate I make cancel of that booking and also full amount is refund from airlines.
    Ramesh Thakur
    Dulari Thakur
    Delhi to Bhubaneswar

    Plz do the needful

  • SAROJ KUMAR SABAT December 17, 2019, 2:37 pm

    goibibo cheat with customers .its fraud .He never refunded any failed payment and nt respond it .

  • SAROJ KUMAR SABAT December 17, 2019, 2:33 pm

    before 03/12/2019 i was booked a train ticket bt it was failed and my money will deduct my bank account .goibibo team will told me refund it 17/12/2019.bt the day is over still he will not refund it.it is worst webside .no one use this app.he never refund any amount and never customer support nt recv any call.i will never book anything in future in GOIBIBO.

  • Akhilesh Shukla December 12, 2019, 6:20 pm

    There is my exam in Agra and i book hotel from goibibo and i have also paid it and now there are no hotels available in agra so goibibo is refusing to give me hotel.Mr Mohit is doing fraud with me of goibibo exective.goibibo is fraud company which took money and refuse to give hotel.goibibo should be banned in India.plz help me.plz help

  • Manish airen December 13, 2017, 11:06 am

    Sir, if i want to booking hotels, but your search still in showing hours.pls call back and solutions.

  • KEYUR SHAH December 2, 2017, 12:07 pm

    I had done a booking through Goibibo & within stipulated time i had to canceled my booking. Goibibo has not credited my money into my account.
    In the customer care number, it is showing that my mobile number is registered & no executive is for the query resolving.
    I have also put a mail but no reply.
    Very pathetic.

  • sharanu November 15, 2017, 6:54 am

    dear sir change my email id how to change tell me sir and give me customer care number please

  • ANANTHAKRISHNAN.S October 31, 2017, 10:26 am

    i booked hotel on 29th july for 4 days stay. now i need my bill for the same .pls mail . Booking ID: HTL3RKYUMN. need urgent

  • ANIL KUMAR BHARGAVA October 5, 2017, 4:28 pm

    There was booking of two rooms in Hotel Rajshree at Pushkar on First October,2017.On reaching at Hotel Rajshree ,they did not provide accommdation in their Hotel ,but send us at Sub-standard Hotel,which did
    not have proper facilities.Kindly look into the matter and also arrange to send e-cash back of Rs.500.00 as per intimation given through SMS on my Phone
    ANIL KUMAR BHARGAVA-9829024232

  • ramawatar somwanshi October 4, 2017, 7:53 am

    I booked two rooms on 25th september 2017 at portblair hotel adarshw.e.f. 24/10/2017 to 28/10/2017 .but hotel manager told that here is no booking .from your side got confirmed booking kindly get me solution
    Ramawatar somwanshi

  • Arun Kumar Patra September 25, 2017, 10:19 am

    I had booked an Air ticket from Bhopal To Bhubaneswar on 16.09.17 ticket nos being 098-5665630397 Air line AI/Z4YOM. While booking I was asked to avail one offer out of the three offered on that day. I opted for Rs5000/- merchandise of Rs 500/- off on Marketing. I donot know how to avail Rs 5000/- off on purchase my marketing and which are the outlets where i can get Rs5000/- off. I also wish to know the amount of gocash in my credit and when and how it can be redeemed. Please let me know immediately.

  • Richa malhotra September 18, 2017, 10:25 am

    Plz contact 9971814145
    Regarding dubai package

  • r s prabhakar August 22, 2017, 9:29 am

    my no 9447112870

  • r s prabhakar August 22, 2017, 9:26 am

    how can contact you ? with number? because three numbers are there 1860 208 1060 ,1860 258 5858, 9213025552 number gate after asking our ten digit mobile for booking enqury but my problem our payment dealy one custmer mr,vigil bid no 0022606903 stay at padmalayam home stay on 13/08/2017

  • Sanjay chhipa August 14, 2017, 4:24 pm

    Sir i have book ride jaipur to delhi at 4.47pm 14 august 2017 but owner is not responding for my call and his mobile phone number wrong and his not picking for me…. So please given my money.

  • jaspalsandhu July 11, 2017, 9:08 am

    I am Jaspal Sandhu ride app rid of blocked ID please request ride offer please request me contact

  • Shagun gupta July 8, 2017, 8:24 am

    I am trying to call the customer service person for some queries.Plz provide the no that I can talk directly, your helpline no. are not connecting.


  • ahtesham khan June 27, 2017, 12:16 pm

    he my name is ahtesham khan one is acivated from your side that concern reagrding my account is deducted 2000 rupess so plz deactivted my plan anf refund my amount my account as soon asps otherwise i take legale action reagding your company

  • Praveen June 26, 2017, 5:59 am

    I can not andustand your goibibo app go cash 3000 free plz rly

  • Sanjib Kundu June 18, 2017, 9:25 am

    I am trying to call the customer service person for some queries.

    Plz provide the no that I can talk directly, your helpline nos. are not connecting.

  • NILIMESH DEY May 22, 2017, 2:51 am

    dear sir/madam
    i would like to join Goibi bo as an agent of all your service,
    kindly advice,,

    Nilimesh Dey

  • yaqub syed May 13, 2017, 9:16 am

    Requesting to give a proper services to Ur coustumer wen I call Ur number they r asking registered mobile number so bttr u connect Ur call direct to any coustumer service guy that we can solve our problems easily
    Thank u
    Yaqub syed

  • diwakar May 12, 2017, 6:10 am

    I want to be booking a 24 setign bus dheli to katra 3 night.
    but i contact you on phone & you have not attanding.
    so plz tell us me all informaton for this.

    • Diwakar May 12, 2017, 6:12 am

      aurgently contact me

  • dinesh April 19, 2017, 1:57 pm

    i try to your phone but dont connect your customer care, if possible you would be call me, for inquiry hotek booking in Rishikesh.
    my Mob. No. 7210009465

  • sandy April 11, 2017, 7:27 am

    dear sir
    I have guest house in arambol beach goa , what is the prosidure to connect with gobibo. Please guide me. and i already send ur mail and other informatian ……9823953607

  • sandy April 11, 2017, 7:26 am

    dear sir
    I am hotelier…from arambol beach goa , what is the prosidure to connect with gobibo. Please guide me. and i already send ur mail and other informatian ……9823953607

  • umesh Thami April 5, 2017, 5:29 am

    Dear sir/Ma’am
    I am hotelier from Darjeeling, what is the procedure to connect with Goibibo Team.
    whatapps number 8927177127
    Thanks & Regards,
    Umesh Thami

  • Tumaini Andrea Musheika April 4, 2017, 5:29 pm

    I’ m in Jaipur Rajaasthan-India

    I am looking to travel to Tanzania (dar es salaam) from Delhi. ( I expect to 28/5/2017, back to Delhi 13/7/2017)

    someone have recommended to me you services, So wanna try you this time.

    I am looking to fly May

    I have tried to reach you number but there were no response.

    if necessary you can call me back


  • Kalpesh April 3, 2017, 1:24 pm

    Pls call me for hotel booking info and booking.

  • Vipul Pareek March 31, 2017, 4:10 pm

    Dear sir/mam
    I am hotelier…from ranthambhore sawai madhopur rajasthan, what is the prosidure to connect with gobibo. Please guide me.
    my no. 9772727373/9001601000
    with regards
    vipul n pareek

  • Pratiksha March 23, 2017, 7:28 am

    Hi I am hotelier ..from sikkim
    I couldn’t able to connect with my email id to add my hotel image and hotel name
    Plz cl 9775686894

  • Shabana Bano March 20, 2017, 3:52 am

    My name is Shafquat Sultan. I live in Nainital. I have 6 rooms which i want to give to Goibibo for rent purpose. They are at a good location near DM residence at Tallital. So i request you tell me what have to ido and what formalities i have to complete. My contact no. Is 9450582845

  • Chirag Patel March 7, 2017, 4:12 pm

    How can I request for wheel chair . Contact 9974029012

  • Shubham Goyal February 28, 2017, 8:11 am

    This is very disheartening on part of IBIBO that my amount has been deducted from my bank account and the ticket wasn’t booked.

    Now I am even unable to contact IBIBO.
    This is mere CHEATING.
    Call ASAP 7007815244

  • Satyanarayanan February 24, 2017, 8:27 am

    Some unknown person using my mobile no. to book ticket
    Please look into the matter & resolve the same

    I have sent a mail please reply on the same

  • Amit Rathi February 13, 2017, 8:08 am

    I am unable to login to my goibibo account. Kindly call me urgent


    Amit Rathi

  • Beena Jain February 11, 2017, 10:31 am

    Call me

  • Sakole chandrakant February 8, 2017, 10:17 am

    Money not yet refund..
    Customer says it is refund ,but when?
    So plz refund arly.

  • Sakole chandrakant February 8, 2017, 10:15 am

    I have not refund money ..
    Customer say it is refund..but when?

  • Siddhusoni January 28, 2017, 3:40 am

    I have login to ibibo.com but I am not able to find the mails I got I need to reset my Gmail ID so kindly help me out in my no is 7702460891 available mail id I have is siddhusoni50@Gmail.com

  • Agnes Dcouto January 25, 2017, 6:03 am

    When i printed out the ticket. Tthe fate i paid is incorrect

  • Ganapathy nagarajan January 19, 2017, 3:25 pm

    Regarding cancellation of ticket , received a call from goibibo and the executive had informed that he will be sending a mail regarding this. Till now no calls or emails

  • Rohit Pophale January 18, 2017, 11:35 am

    I had done a cancellation of bus booking done through Goibibo, I have been following up since 10th Nov. 2016 for the refund of Rs. 5,400/- however I have been getting only standard replies that it will be resolved on 24 hours, however it is still pending.
    It is really frustrating & disappointing.
    On calling the given no.s it asks for mobile no.s & on giving the mobile no. at the time of booking, IVR says “We don’t have any recent booking with us”
    It is sad , pathetic, disappointing. Expecting urgent refund & revert on this

  • snehal khutale December 29, 2016, 5:32 am

    very nice site and i m completed my two trips with goibibo.

  • Nitin Bajpai December 20, 2016, 6:22 am

    Hi my account is with ibibio but not able to login in it as eroor msg is coming something went wrong.
    My number is -9999887328

  • Prince December 19, 2016, 8:08 pm

    This my number 09442601382
    This account linked number but my account was not open by this number

  • Sibaji sarkar December 18, 2016, 4:55 am

    My email I’d is http://www.ibibo.com
    Forget my pass word for this I’d please help me.

  • ekta lohar December 12, 2016, 10:11 am

    i booked a ticket with number 7710826626
    but ther is no confarmation msg and payment is deducted from bank plz kindly help me either book my flight or or refund my money
    its a reffrence id from bank 20161212122117 now help me

    • kashif December 30, 2016, 8:24 am

      ticket booking failed but payment was deducted and still not reufnd

  • Dr.krishna verma December 9, 2016, 12:44 pm

    I recently book 3 rooms for 2 night in golden heritage hotel deluxe room for 25 and 26 December .amount deduction from acount 5334rs on 7.12.16.
    But no msg and email I got..yesterday i talk on customer care after call 100 time he said please send msg of deduction on money on hotel booking @ ibibibo.com
    I email all details but no reply get till now.
    Neighter about reservation nor cancellation of booking ..
    It’s really very bad experience please reply…..for ur service on future.

  • Sarath December 2, 2016, 6:11 am

    I was booked a room.
    I Want to cancel it but no one is picking my call
    Call me on 9014914990

  • Devendra Singh December 1, 2016, 8:14 am

    Kindly check on your IVR if you believe in retaining customers the way your representative speak to their guest kindly go through the conversation between me and Shiva. I was shown refundable status of tickets while booking tickets and now it’s non refundable… Want a clarification but his way of interacting…. It’s pathetic and highly irritating

  • Archana November 28, 2016, 8:27 am

    Hi goibibo team,

    I want to book 3 round trip tickets from Bangalore to Trivandrum
    No one picking your customer care no.
    I want to book this tickets very urgently and please contact m e on 9740355811 asap

    Thanks & regards,

  • Devender kumar jangra November 28, 2016, 7:19 am

    Pls contact on 006593763466 or provide any wats app no.
    No one picking ur customer care no
    I want to book flight from singapore to jaipur

  • Punit nayak November 27, 2016, 1:15 pm

    I want to book 8 air tickets. Looking for a deal. Pls call asap. 07869965599.

  • shahid Shaikh November 22, 2016, 8:09 am

    I want flight bookings for sale 737/- from Mumbai to Goa from Jan 17 my total members are 10 pls call me regards shahid sk 9822666569

  • d v arora November 18, 2016, 6:10 am

    I need the customer care I’d to get some instant resolution

  • shubham November 6, 2016, 5:21 pm

    goibibo always provide good service

  • santosh November 6, 2016, 4:39 am

    i got pathetic service by goibibo……… i m never booking again…… this is wrost part in my life…………….

  • Kumar Gaurav November 5, 2016, 2:12 pm

    plz call me i want to book air ticket as soon as posible

  • Sumant Sagoi November 4, 2016, 4:46 am

    I wants to join goibibo ….i have 8 months of travel experience in make my trip …….contact me as soon 9599471342

  • priyam November 3, 2016, 1:44 pm

    sir i want my hotel to b listed on goibibo so plz help me out my contact no is 7052047134

  • Chung wah lodgers October 31, 2016, 3:53 pm

    I have 6 room in Kolkata so plz call us. Mob no- 7319182229

  • JVK Chaitanya October 25, 2016, 8:00 am

    On OCT 8TH I Have done one transaction through u r website my amount was debited and transaction unsuccessful.Till now my amount has not been credited . I Have tried to call callcenter no but it asking my mobile no used at the time of transaction when i put the number it is not taking .What is the way to contact u and i request to kindly credit reference no 103096155
    My Mobile no is 9100700748

  • Rahulaswani October 8, 2016, 6:46 am

    goibibo is very good I like goibibo thank u goibibo love u

  • akanchha October 7, 2016, 8:10 am

    Sir my name is akanchha.I have no Sir name .due to this my ticket is not going to book .Plz reply sir what to do .it’s urgent booking

  • akanchha October 6, 2016, 7:22 pm

    Sir my name is akanchha.My name has no title and due to this problem my ticket is not going to book.what i should have to do.id proof name is also akanchha.Plz reply soon sir

  • Satyabrata das October 1, 2016, 1:30 pm

    I unable to access my goibibo account

  • vinayak September 29, 2016, 3:24 am

    One of the third class booking website no people should book from this

  • Amarjot singh September 23, 2016, 6:46 pm

    Very disappointed by traveling from dehli to sirsa in the booking and travelling on 23.9.16 as ertiga reached sirsa at 12.10 am on 24.9.16 whole family disturbed will sue for harassment as it was scheduled to reach sirsa at 10.20 pm on 23.9.16

  • Raj Varshney September 13, 2016, 1:23 pm

    I am sorry to say that the GOIBIBO kept me on hold for almost 30 min and every time I called they were not able to help me as the situation in Bangalore is bad they don’t even know that the previous flight of Air Asia got cancelled to Bangalore. On asking can they help us from Bangalore airport to city they say you call for help from your relatives in Bangalore whereas there is cerfew in Bangalore. Very much disappointed by the attitude of GOIBIBO. Had a very bad experience.

  • Mohamed Imran Qureshi September 9, 2016, 12:09 pm

    Please sir ,waiting for reply.
    Of my Booking ID : AMD2Y3EEJ
    PNR : 2Y3EEJ.

  • Mohamed Imran Qureshi September 9, 2016, 12:00 pm

    My booking ID AMD2Y3EEJ
    PNR 2Y3EEJ.

  • Jeff Coco September 8, 2016, 11:03 pm

    I just want names and care lines of safe & secured hotels in Hyderabad which admits two adults per room.

  • Vinod kumar September 7, 2016, 8:38 am

    Above no nobody response kindly send alternative no so that i will contact

  • ambika September 1, 2016, 2:56 am

    Hello Goibibo,
    I have booked air ticket from your side, but wrongly entered Miss against master. Costumer name is Master Mohit Ray.
    Flight- Bhubaneswar to NDL on Oct 07 2016.
    Flight- Ndl-Amritsar on Oct 08 2016.

  • Satya Mishra August 29, 2016, 7:26 am

    No body responding above customer care nos. even though i tried for last 8 hrs. Kindly call me on my mobile no. 09937010893. I have to modify my h0tle booking.

  • Satya Mishra August 29, 2016, 7:19 am

    Above nos. no body responding. Is there any alternate no.

  • Bharat paneri August 24, 2016, 6:21 pm

    Hello goibobo,
    I have booked my ticket for 4 sep 2016, morning 5.30 flight. And i got the ticket on mail for 13.20 pm flight. My pnr is SDFF4A. I tried a lot to contact your coustomer care but i am unable to reach them. And your support page is not working, please clear this

  • yogesh thakur August 23, 2016, 6:08 pm

    today i book my trip Chandigarh to Delhi 7:00 am. u book my ticket by ur side at 11:35 am. but driver cancelled the booking. how can u refund my money. plsss tell me the process.

  • Sri sai inn August 21, 2016, 9:44 am

    Hi goibibo team
    I have little complan to you yours all costmers care number are not working i try many many times to reach you but yours costmers care number are not working if possible to reach to me please call me i want to add.my hotel in goibibo.com please call me 09818069105
    Suraj.sri sai inn.nizamuddin new delhi

  • Chandan August 20, 2016, 12:03 pm

    ye company ke log faltoo ka mgs de ke logo ko parshan karte hai sarm aani cahia Tumko add karna hai to tum log bina customers ke permission ke mgs q doge or mobile company in faltoo company ko q number dete hai same on u goibibo

  • Divya Arora August 8, 2016, 5:10 pm

    I am really not satisfied with Goibibo services. Even after checking with the Goibibo team members many times before canceling my flight, the amount which is refunded back to my bank account is only around 690rs,though was informed that entire 1065rs will be refunded back to my back amount.. That’s why only I go ahead to cancel my flight.. Now rest of the amount you have given it in my Gocash account which is not of any use to me and will get expired..Also a huge amount of Goibibo fee is deducted.. Also i was informed that since I am not travelling I will get my insurance amount as well which I have paid..Really disappointing

    Now I want you guys to transfer the gocash amount to my bank account or gocash+ as there is a false information provided from your end. You can check your call records and your executive has mentioned that entire 1065rs will be refunded back to my bank accunt from which I had done the payment. Please take the action on this asap and revert.

  • Suman Adak August 7, 2016, 10:09 am

    I what to book 2 non AC room from 14/08/16-16/08/16 for 2 night in puri In a rupited hotel.
    Criteria. ..
    2 non AC Room for 4 person
    Area- Marine drive road/CT Road/Main beach area
    Date -14/0816-16/08/16
    Price- Rs 800-Rs 1000 (incu. All Tax)
    If available please contact me as early as possible.

    email- suman.1999adak@gmail.com

  • poonacha.m.c August 6, 2016, 12:25 pm

    how to get listed in goibibo.do i need to make any payments for this.

  • nalini ranjan ghosh August 3, 2016, 3:36 pm

    I had the intention to visit Hong Kong during the month of November,2016 for 5 days effective from 7-11-16 to 11-11-16 and searching for a 2* accommodation either near Airport or near the main city. When I contacted your customer care number for the air fare from Kolkata to Hong Kong on 7-11-16 for round trip the cost of Air trip by China Eastern to Hong Kong and Back to Kolkata was quoted R.27,506/-.Whereas you are advertising in the Ananda Bazar Patrika the fare as R.9,573 for one way trip.So,for a round trip the cost works out to R.19,146/-.
    Now,please clarify which of the 2 fares are correct. On hearing from you,I shall take a decision to purchase a ticket.Also quote the rate for the lodging charges 4 nights for single person for the above period either near airport or near the main city. The lodging charges should be customised and moderate.Awaiting a reply through e mail from you.
    With Thanks,
    Nalini Ranjan Ghosh

  • Chandra Prakash Vyas July 14, 2016, 10:55 am

    sir my hotel not sowing in goibibo my hotel name is hotelkaushalinternation.
    city sanchore (rajasthan.)
    Chandraprakash vyas

  • Harjot Kamal Singh July 14, 2016, 2:49 am

    I booked hotel oyster inn Andrei Mumbai vide ID no. HTLKC3KXWM. Hotel has refused the same on account that their earlier customers have still not cheque out and they wish to stay for more days. The pictures seen by us on your site become just the dreams. We were forcibly pushed to some other old type hotel having bad smells and adjoining to railway track, we overnight hear the music of railway track instead of our sleeves. Hence my experience with goibibo is very bad

  • Ronit gupta July 10, 2016, 4:28 am

    I want to get my hotel listed on ibibo.please revert me asap.

  • B.J.RATHORE July 1, 2016, 12:53 pm

    Hi sir
    I have Change of Our Hotel Picture and Emai id & webesit show pls edit our new Email id : hotelthenewholiday1@gmail.com
    Hotel Booking No +919825043045-9998772898
    Contect Person B.J.Rathore

  • anshul nahar June 24, 2016, 2:31 am

    how to upload my hotel rooms on goibibo

  • angelin May 24, 2016, 1:28 pm

    I booked bus ticket transaction has been done but ticket not booked. Solve my problem

  • SURJEET KUMAR May 3, 2016, 9:56 am

    i am not able to contact directly to your customer care executive so plz provide me the no where i can resolve my all problems easily……


  • Hotel ivory Grande May 3, 2016, 4:42 am

    Please list our hotel name .it is situated in wayanad.contact no. 9562982287.

  • Zahid mustafa April 28, 2016, 2:09 pm

    Hi this is zahid mustafa from srinagar.i hv a guest house Golden hills at lal bazar srinagar kashmir (190011)which leads to sonemarg,mughal garden ,nigeen lake ladakh.

  • Honeygoyal April 21, 2016, 5:09 pm

    Add hotel

  • Laxmikanta Jena April 18, 2016, 8:42 am

    i am running a best in class 8 Rooms (attached bath), 24*7 dinning, wifi, cab, doctor (on call) e.t.c guest house in the heart of Kolkata , i.e. Salt Lake Sector -II , walking distance from Sector 5 (business hub). I would like to associate with Goibibo for mutual benefits, plz contact me at the earliest.

    Laxmikanth Jena
    +91 98304 08504

  • HOTEL KUSUM VALLEY April 13, 2016, 3:19 am

    PL. ADD ME
    MOB 9406630871
    PH 07792231871

  • s shaikh April 12, 2016, 1:11 am

    After reseting password to sign in app. It is not getting login.. I did many times but error ours. Kidly guide need to book hotel but without sign in I can’t avail my points

  • naresh vartak April 11, 2016, 9:45 am

    my mobile number 7045776196

  • naresh vartak April 11, 2016, 9:45 am

    sir p

  • Jestin Jose April 10, 2016, 4:56 am

    Dear Team,

    Is there a dedicated helpline for hotels with regards to reservation queries

  • Mohd jasarath khan April 8, 2016, 10:41 am

    I have a hotel in Jammu in the heart of the city 10 min walk to main market n 2.5 km from railway station and 1km from busstand I want to work with u plz call me at 9103223399 n tell how to merge with u

  • jagannathan April 7, 2016, 8:37 am


    My booking ID is HTL6W4V67C, i booked hotel for my sister Mrs Satha Bama.
    Hotel VJR Residency management said, they not yet received payment from Goibibo and they said we have to pay cash at hotel.
    on 24th march i called your contact number +91-9213025552 at 12.30pm. Your staff advised me to hold on the line, i hold 23 min 32 sec, line was disconnected. Nobody called me back. Is it good service you are providing ?

    Please talk to hotel and conform the booking or arrange refund immediatly and inform me to 9489887722.

    A, Jagan nathan

  • bikramjit singh April 6, 2016, 10:05 am

    looking fir b2b portal of goibibo

  • Nitish April 4, 2016, 8:42 am

    What is the customer service number i have been trying on different numbers but not able to get through.

  • Adeshkumar March 29, 2016, 4:27 pm

    I have new hotel so I sale you sir

  • Inayatullah March 29, 2016, 2:01 pm

    plsz give me the any goiboibo ajent Number Customer Care Number i want talk to him

  • Paras bhatt March 20, 2016, 4:34 am

    I had received a call from your company and they asked for my bank details and address of my hotel.
    I shared my details and they told me some of your executive would visit and tell me the details of our dealings.
    Today all of a sudden i receive a sms regarding booking of room for 21st june .
    I tried to reject it but it got accepted. secondly i have a hotel in dehradun and you are sending me booking for Mussorie.
    There is a lady by the name of ritu gupta who has booked it .
    Kindly rectify it a.s.a.p as it is not good for your reputation as well as mine.
    Thanks n regards ,
    Paras bhatt,

  • JatinR.rajpura March 12, 2016, 8:00 am


  • Pravee March 12, 2016, 4:13 am

    Totally wastage of time I sign in this app but I not revive go cash and when I call customer care he wants 10 digits mobile number used at Time of booking but I want talk them
    Plzzzzzzz don’t download ths app
    My mobile number 8950948083

  • dinesh March 5, 2016, 5:42 am

    This company is not so good .because I booked a hotel for couple days in Khajuraho.and didn’t gave me room .and company is not refunding my money .so be careful when you use go ibibio.

  • Manvendra singh yadav March 4, 2016, 4:24 am

    Dear goibibo
    i am not travell on this ticket due to some miscomunication of time pls refund my money if it is possible i am your loyal customer and i am allways useing your aap

    thank you
    manvendra singh yadav

  • robin March 1, 2016, 8:04 am

    pls contact. me 9501026802

  • Dev February 15, 2016, 4:51 pm


  • naveen gupta February 15, 2016, 12:26 pm

    what is
    Get 100% cashback on checkout (max upto 8000) in your Promotional Gocash account. No Coupon required.

    i want to book room for 2 days at pattaya.

  • Abhijit Guchhait February 13, 2016, 7:20 am


    PFA my ticket to Chennai from Bangalore on 4th Feb,2016 on 11:55PM from Bomanhalli.
    To your notice even after repeated call the bus operator (AHMED EXPRESS/SHAMA SARDAR) kept on saying that the bus is on Madiwala. Ultimately the bus never came to Bomanahalli and left left for Chennai. Me along with another passenger were kept stranded at the stop and faced the worst of time(and I had a flight to catch in the morning from Chennai).
    This utterly ridiculous experience and I want my money refunded.and I want to take strict steps against this travels. Please consider the importance or else I am never going to book any ticket from GOIBIBO.

    Abhijit Guchhait
    9004764280 (available to discuss)

  • salony February 11, 2016, 10:05 am

    i havent recived my refund amount plz reslove my problem as soon as soon possible

  • sohail kokate February 7, 2016, 8:53 am

    i want two return ticket mumbai to srinagar date24 feb to 1 march give me how much ticket fare and timing

  • Sujatha February 3, 2016, 6:28 pm

    I am traveling to Seattle WA from Hyderabad international airport .i want domestic flight from rajahmundry to Hyderabad international airport could you please help me how much baggage I can carry each person and if it is chargeable how much you will charge per kg/bag

  • Sangeeta February 3, 2016, 3:20 am

    Need assistance in package

  • harleen January 23, 2016, 7:51 am

    i need 40 rooms….in amritsar ….plz call me back

  • pankaj rajbhar January 21, 2016, 1:42 pm

    I am pankaj rajbhar

  • Devendra Jain January 21, 2016, 1:20 pm

    I am using the services of your company since 5 years, but It is a shameful part on GOIBBO, today i called the toll free and the pay number where i was asked to insert my mobile number, i was surprised that my number is not registered with your company, and my call was disconnected for more than 25 times, as i was trying to book my some multi city flight tickets, which i couldn’t, also when i tried through website it was not fruitful since the p-previous easy way of booking has been changed and i couldn’t book my tickets, it is also surprising that your company towards automation had forgotten the old customers, my cell number is 9371001318 from Pune.

  • Ritu January 21, 2016, 8:23 am

    I would like to book holiday package for Bali. Pls contact me.

  • sanjay raulji January 17, 2016, 4:38 pm

    1 adult means Husband and wife ???
    1 adult means two persons ???
    Give me reply

  • Raju bekanal January 15, 2016, 3:35 pm

    I have received 2000 Rupes this Types used for any one? For I will go to my native place it’s free or chargeable

    • Raju bekanal January 15, 2016, 3:39 pm

      I want to talk u

  • Anju ahuja January 14, 2016, 5:15 pm

    I want to talk to ui

  • Neeraj KumarPathak January 13, 2016, 8:34 am

    Need my hotel bill stayed in Ajmer Dated 11 Jan,16. hotel Vega Inn.

    Check In time 11/01/2016 10:00 to 10:30 PM
    Check out time 12/01/2016 08:20 AM.

  • Iqbal mansoor January 11, 2016, 2:45 am

    Tell me about Indonesia visa proseures for traveling
    Total expensive for Jakarta for 7 days

  • Iqbal mansoor January 11, 2016, 2:44 am

    Tell me about Indonesia visa pressures for traveling
    Total expensive for Jakarta for 7 days

  • Ankush Thakur January 4, 2016, 8:48 am

    I am not happy with your this Goibibo site. its not a good online booking site.

    My amount is stuck in your online transaction.
    Some your tech support agree your amount is pending and some saying dont have detail.

    Query Detail – i booked hotel Geetasaar on 25 Dec for 26 Dec Date arround 9-10 PM. amount deducted and booking was unsuuccesful .

    1. they have detail of 1 jan booking of same hotel that i cancelled booking and i got money back.
    2. i booked hotel third time for 26 dec check in and check out 27 dec, that was confirmed i satyed in hotel.

    PLease resolve issue about booking , that was done by me arround 9pm on 25 dec, booking unsuccesful and amount deducted. Amost 10 days over . i did not get my money back.

  • Devesh January 3, 2016, 11:20 am

    Sir I am from hotel satyam bathinda. Sir pls snd booking vochuers for today bookings .customer say they book a room In my hotel but I am not receive any booking vochuer pls snd booking vochuer.

  • Yogesh January 3, 2016, 7:53 am

    Plz i had book hotel in abu very bad experince… so plz call me n dont pay them . They r spoiling ur cradit

  • Bhaskar Sharma December 31, 2015, 10:26 am

    I want goibbibo.com customer care guies to contact me as im getting confused to book my flight ticket.

  • J varalaxmi December 30, 2015, 4:22 pm

    I have trouble my goibibo account plz solve me

  • Gaurav December 30, 2015, 6:56 am

    Please Contact – 9996309084

  • Rahul verma December 29, 2015, 6:23 am

    Koi contact nhi jo rha plzz cal me 8826023977

  • Sunil Singh Bartwal December 26, 2015, 5:44 am

    Dear Sir,

    I booked a flight on 1st December 2015 from Delhi to Mumbai in the name of Arvind Kumar Srivastava as a guest of http://www.goibibo.com site and now i need this tickets confirmation can you provide me ticket history. on my Mail id cssunilsingh.cs@gmail.com provided 9990479467 as registered mobile number.
    Sunil Singh Bartwal

  • rahul gupta December 25, 2015, 9:54 am

    No costumer support . I will try many time on your no. But can’t got answere.and inventory management app is also not working. I feel so sad after trying to contact with goibibi .if anyown in this company having responsible for their costumers then pls contact me at 09812121696

  • ABID LONE December 24, 2015, 9:33 am

    hi i have cancelled my ticket on 14th with dept date 15th dec pnr no H4LHBP were in airline has transfered the amount which is pending now from goibibo side i have given a time frame of 7 working dayz which is all over now please confirm why i have not received the refung amount
    contact no 9796219209

  • Lokesh Chaudhari December 23, 2015, 1:52 pm

    Dear Sir,
    I would like to inform you that, I have tried to do bus booking on 21st Dec. 2015. I want to inform you that my amount was deducted, but I didn’t received my Bus ticket details.
    I want to know more details on this.
    Please feel free to call me on my mobile 9833579888.
    Customer Care of Goibibo.com is pathetic and never get replies from you.

  • Saneesh Mathew December 22, 2015, 6:51 pm

    here i wrote many times to goibibo about my non given refund..check mail from spicejet for clarification. Dear Mr. Mathew,

    PNR No. : EYZM3A, W8Y1GZ

    Greetings from Spicejet.

    This is with reference to the trailing mail requesting for the refund.

    Please be informed that as per our records we have processed amount of 4749 INR dated 16 th Nov ’15 against PNR No. : EYZM3A and 8898 INR dated 22 nd Oct ’15 against PNR No. : W8Y1GZ towards the travel agency account. We request you to kindly get in touch with the concerned travel agency i.e. IBIBO WEB PVT LTD to claim the refund. Also note that the travel agency will refund the amount as per their own terms of contract.

    Should you require further assistance/clarification please do not hesitate to contact us.

    Thanks & Regards, Kanika Rathee,

    From the office of Nodal Officer, SpiceJet Ltd 319 | Udyog Vihar | Phase IV | Gurgaon -122016| India

    Reservations Helpline # 919871803333 /919654003333

  • chethan December 22, 2015, 11:59 am

    I have not got any amount I hv cancelled my tickets. On 13 December with pnr L53MN please support this issue

  • arvindgupta December 21, 2015, 4:08 pm

    Want to talk for hotels booking in natitaal but nahi kar pa Raha.
    Call me on my mobile phone ? 9837729999

  • arvindgupta December 21, 2015, 4:07 pm

    Want to talk for hotels booking in natitaal but nahi kar pa Raha.
    Call me on my mobile phone ? 9837729999

  • ratnasarma venkata kosuri December 21, 2015, 7:19 am

    good planning to common man to reach their destination,and enjoy with better half and with family.

  • riya December 20, 2015, 10:06 am

    i have booked a goa ticket and i want to cancel it so can u tell me how can i do this.

  • manish December 20, 2015, 9:25 am

    How will u get my refund ?
    Your tollfree no. Isn’t responding…

  • ashish December 18, 2015, 11:08 am

    Not able to insert promocode

  • Sumit Kumar Kalra December 16, 2015, 1:08 pm

    Please refund my amount My ticket Number is 0989649146652 and i did cancel it. Please refund my amount.

  • Arjun Thakur December 16, 2015, 5:56 am

    I ever seen such a care less services, all numbers provided for contact are having no response.

  • Seema Jain December 15, 2015, 3:27 pm

    I’m looking for a tour for 2 pax, travel dates between 30dec and 9jan. Preferred destinations may be either phuket, Dubai, krabi, kids muhi, Maldives or Andaman n Nicobar. Package cost may be between 30-45000 pp

  • S K saha December 14, 2015, 10:19 am

    I want to resedule my journey date.

  • Jaswant Singh Chouhan December 12, 2015, 11:46 am

    For Hotel Registration.

  • Anil kumar gupta December 10, 2015, 4:27 am

    i m not getting any response on helpline number. please call me on 9915534400. i want to book 9 air tickets

  • Shweta December 8, 2015, 8:39 pm


    This last time i am asking regarding my refund, within 12 hrs my money will not back , I’ll give complent in consumer office and I’ll post in social media.

    From last 15 days am asking about refund but u people are not taking any action on regarding, u people are making fool to customer or what .
    First of all u people only cancelled my ticket on the date of journey( 15 Nov) , without informed also, I got to know on pick up point ….for this all dramma u should be apology to me .but here u r not providing my money only.

  • Fareeha Faisal December 6, 2015, 12:07 pm

    Dear Sir/Madam

    We have a flight for Lucknow to Chennai from Air India flight no. AI432 & AI42 on dated 6th Dec against PNR No. HV57F and for returning on 10th Dec from Air India flight no. AI440 & AI431against PNR no. Y4L5E

    Now in view of current situation of Chennai, Air India cancelled the flight no. AI42. Hence my round trip booking stand cancelled because of this.

    In this regard, please process my refund of full amount i.e. Rs.73782/- ASAP.

    I am trying to call all customer care number but none of the number respond.


    Fareeha Faisal

  • imran December 6, 2015, 3:06 am

    Sir please contact me 8109980673

  • imran December 6, 2015, 3:00 am

    Sir pls contact me .8109980673

  • rubaloberoi December 5, 2015, 10:22 am

    I had booked a room in delhi, dwarka , hotel la wisteria on 28 nov 2015.but as reached to the hotel the manager of that hotel told me that there is no booking for u…plz talk to the go ibibo there-after i call to the coustomer care of go ibibo and the coustomer executive hold my call till half an hour and then cut my called ….i called again and got the same response.after many attempts of calling they said sorry to me for this mistake.professionaly i am advocate of high court and due to this mistake i missed my meeting with my client.there-after i got a surprize call from go ibibo dat they had arranged a executive room for me in hotel silver land which was 10 k.m far away from the spot where i was standing.after one and half hour i reached to the hotel silver land and found the room which was booked for me was a third class delux room and on the top floor.the hotel manager had told me the cost for the same room 800 which was same on the site of go ibibo but i had paid 1588 for the same.i face alot of problem while finding the silver land hotel travelled 10 extra k.m. wasted my time nd money but all went in vain because for which perpous i had booked the room was not fulfilled i missed the meeting with my client.it was the first booking through go ibibo and it was the worst experience.now with a last hope i m texting u for the refund of the difference between the booking amount of the room and the betterment of the services in future. With regards Advocate Rubal oberoi

  • UMESH KAUP December 5, 2015, 8:32 am

    dear sir
    today 11.45 am i am booking fight mumbai to Delhi on 7 th december
    i cannot recived the PNR no or mail or sms from your end payment is debited my bank account ref no is 1205111546
    pl send me the ticket or pnr no
    umesh kaup

  • UMESH KAUP December 5, 2015, 8:18 am

    dear sir
    today 11.45 am i am booking fight mumbai to Delhi on 7 th december
    i cannot recived the PNR no or mail or sms from your end payment is debited my bank account ref no is 477851970
    pl send me the ticket or pnr no
    umesh kaup

  • naresh sharma December 4, 2015, 12:43 pm

    frod type compny
    plz dont belive thos compny
    bus ticket book karta hu to bolta hai sirf 20% gocash kar kar sakte ho baki tumhe dena padega

  • pawan jayant December 3, 2015, 3:56 pm

    sir pls contact me pls 9671959967 just sir

  • Manish jain December 2, 2015, 6:49 am

    Dear Team,
    I am fed up following up for the refund…….Booked 2 bus tickets for 12th November….Bus operator cancelled bus and i am waiting for refund status for past 18 days……..There is absolute no feedback…….Customer service is full of shit………………..Check details:- Indore to Mumbai on 12th November, email address:- jainmanish2181@gmail.com….Passenger name Nidhi Jain…….
    Kindly revert and improve to stay in market.

  • D P Datta November 28, 2015, 6:50 am

    Unless you book a hotel room customer care is not reachable. As always give a IVR we have no booking with you , furnish your 10 digit mobile no. Customer care is not available for new customer, only meant for existing customer.

  • jyotirmay pal November 26, 2015, 12:21 pm

    I booked 2 tickets for kolkata to guwahati on 23 Sep,2015 and returned tickets from guwahati to kolkata on 27 Sep,2015. But I missed my flight on 23Sep,2015 as I reached late at about 2:16 pm. So I cancelled return tickets ( 27Sep,2015) on that same day i.e on23Sep,2015. The spicejet staff told me that Rs/- 1056.00 will be refunded. But till date nothing is refunded. Pl. Look into this matter so that I can get refund money at the earliest.

  • pratik vadher November 26, 2015, 10:00 am

    I hve booked bus ticket.bt nvr got the code.fake application

  • Prashotam November 23, 2015, 5:54 pm

    I tried to call on the hotel no but asking again and Again mobile no. now i booked through other website. it seems fraud.

  • sheela nair November 19, 2015, 1:36 pm

    Myself (sheela nair) and my son suraj kumar who have booked Air ticket from New Delhi to Bangalore and Bangalore to Kochi on 12th of Nov. 2015 through Airline GOAIR AND SPICEJET Vide PNR NO. E3YT28 AND S4H75F.

    Dur to my personal issue i have to cancel the Ticket on 11th of Nov. and same was done too…

    I have received a message regarding refund of my amount 14 528 which was deducted from my account (BANK OF INDIA). and the refund will be done within 7 to 10 days.

    Today I have checked with my Bank only 5000/- has been refunded.
    why ? can you explain why such huge amount has been deducted.

    Don’t make us fool, kindly give me the explanation regarding my refund amount.

    sheela Nair

  • Udaya November 17, 2015, 11:49 am

    I have booked a room through Goibibo on 4th Nov. 2015
    on 12th Nov. around 1:00 pm I have reached Udaipur, as soon as I reached Udaipur I have called hotel (Kurabar Kothi) on the basis of confirmation from Goibibo. But immediately hotel person said your room booking is not confirmed under waiting list, also refused to provide address & land mark of hotel.
    Then with multiple request he has provided the address & land mark of hotel.
    then mean time I had discussed with Goibibo representative over phone (09213025552), he/She said room is confirmed & told me to reach hotel.
    Again hotel person refused to provide room & told me that Deluxe room is not available.
    Then called goibibo & they also talked to hotel it was keep on going till 3:00pm. Till that time my family with 2year old kid stayed on road.
    Finally hotel guy said if you pay 4000/- INR per night I can provide room, where I have booked room with 3590/-INR through goibibo. I have denied that offer & there was no communication from goibibo.
    Still I have called Goibibo at 15:51hrs. no response then I have dropped to try with goibibo.

  • SOMESH ARYA November 15, 2015, 5:33 am


  • Manoj Shah November 8, 2015, 3:48 pm

    How I can book Spice jet airline ticket check in baggage (only hand carry baggage) only.
    Your web site not offering this choice. Thanks.

  • Manoj Shah November 8, 2015, 3:47 pm

    How I can book Spice jet airline ticket check in baggage (only hand carry baggage) only.
    Youe web site not offering this choice. Thanks.

  • tanmay jain November 8, 2015, 8:51 am

    Dear Team,
    I took air india flight dated 28 oct 2015
    flight number- AI101

    ticket number-0989647297700

    this was no show seat
    i want my refund asap

    Tanmay Jain

  • gaurang sheth November 7, 2015, 2:07 pm

    Dear sir/mam,

    I had booked a room through Goibobo ON 8TH OCT 2015 for 13 NOV AND 14 NOV but when I CALLED the hotel on 7 nov they said we have no such booking for check-in into the hotel.. After that when I called in the office of gobibo, they put me on hold for hours together, still whole day has passed, i am still trying their number .
    useless company, i have to leave tomorrow. my whole trip[ is ruined. really a usless company. all people just be aware of this fraud company.
    they are jus using lakhs and lakhs of rupees of common people

    otherwise I have only one option left to reply you through taking action against the status of your company.Waiting for your reply

    With thanks & Regards
    gaurang sheth

  • Rakesh November 5, 2015, 2:44 pm

    Hi, PLease help me out with the hotel booking Of Tunga Int in mumbai

  • Rouf ahmad November 3, 2015, 4:57 pm

    I want to add my property to ur website plz call me on this cell no
    rouf ahmad

  • Girach November 3, 2015, 5:25 am

    Can I use my gocash to book my tickets

  • harvinder November 1, 2015, 9:01 am


    I want information regarding the cash back.

    Can you please inform me on 9970230676.

  • ashish October 31, 2015, 9:45 am

    sheam on u goibibo team…My account has been debited but I have not received Any confirmation and I have been trying to contact your Customer care since last 5 hours. but no bady there to received my call.
    RED BUS provided better service than u…..

  • Vaibhav Jungari October 23, 2015, 5:11 pm

    I booked hotel through GOIBIBO , booking date is 22-10-2015 for 24-10-2015 to 24-10-2015 but because of some personal issue, I tried to cancel the booking , on Goibibo site there is option to cancel the booking but it is not working.
    there is option write to us — it is also not working
    there is customer care number 09213025552 but there is no option to talk to customer care person.

    Booking id – HTL4L3YE4L
    I request you to refund me 2031 ruppes.
    I am really frustrated , I choose this site for booking hotels.

    I will share my experience with as much as my friend if you didnt refund my money.

    you know the power of sharing information/experience.

    Vaibhav Jungari

  • SHALINI PRIYA October 23, 2015, 2:21 pm

    Yet to receive the amount back against the cancel ticket of MUMBAI to PATNA , flight no – 6E467 – INDIGO, PNR – VDS64X, Date of Booking 12-07-2015, Date of Journey – 21 -07 – 2015. Ticket was cancelled on 20 – 07 -2015. Amount to be returned back is – 7235/=

    Shalini Priya

  • SHALINI PRIYA October 23, 2015, 2:14 pm

    Yet to receive the amount back against the cancel ticket of MUMBAI to PATNA , flight no – 6E467 – INDIGO, PNR – VDS64X, Date of Booking 12-07-2015, Date of Journey – 21 -07 – 2015. Ticket was cancelled on 20 – 07 -2015. Amount to be returned back is – 7235/=

  • A.srimannarayana October 17, 2015, 12:14 pm

    This SRIMANNARAYANA I booked a ticket , on the name of goutham kumar ticket date 16_10_2015 from Bangalore to Vijayawada pnr noRBNR7KDH7 the travel name is sai venba travels operator cancelled , when u reimbursement the amount ,y u R advertising the (C )grade those how r not arranged alternates travels it is very bad to customers side, we traveling work of importance and we will re thinking on ur website also pls abolish that type of travels ,ur origination % percentage of money is not criteria let as re look and take decision .
    Cell no 9010535666

  • A.srimannarayana October 17, 2015, 12:10 pm

    Dear sir/madem,
    This SRIMANNARAYANA I booked a ticket , on the name of goutham kumar ticket date 16_10_2015 from Bangalore to Vijayawada pnr noRBNR7KDH7 the travel name is sai venba travels operator cancelled , when u reimbursement the amount ,y u R advertising the (C )grade those how r not arranged alternates travels it is very bad to customers side, we traveling work of importance and we will re thinking on ur website also pls abolish that type of travels ,ur origination % percentage of money is not criteria let as re look and take decision .

  • Himanshu October 16, 2015, 10:50 am

    My Phone number is 8950374988
    I booked a bus service by goibibo from mecleodganj to New Delhi and when I reached at pick up point there was no bus service I called the number you provided but the said they don’t have any bus and I already paid 2000 Rs to goibibo
    So I called your costumer care for refund many times but they are not responding properly and blocked my number
    I want my money back asap
    Please revert me with call or by provided mail

  • amarendra nath gupta October 14, 2015, 9:31 am

    I had booked one room(today at 1420hrs IST) for two days (from 15/01/2016 t 17/01/2016) FOR 2 PERSONS IN ONE ROOM at hotel basera vrindavan Booking ID HTLM5RUDGH but while receiving booking confirmation I saw it is mentioned 1 person x 2 days request please send me a fresh confirmation voucher mentioning the room is booked as 2 person x 2 days at the earliest. regret to inform you I am unable to contact you over telephone as your call center lines are under repair.

    Amarendra nath gupta

  • Manjusha Parial October 6, 2015, 9:34 am

    I got my tickets booked for 17 Oct 2015 but want to reschedule this to 7th Nov 2015.

    There was a request for Rescheduling the tickets on Aug 23rd 2015 but till date no tickets have been received.

    Kindly inform us of the status!!

    Booking ID: N6EB8HE3G

  • shamsudheen October 5, 2015, 5:38 pm

    Dear Sir, I m running a Hotel business at vadapalani chennai I want to register my business to your website please call me 9840211818

  • Neelam Sharma October 3, 2015, 7:14 am

    i want to know more about you, so plz cll me as soon as possible no.7838334422

  • Satya Kant Gupta October 1, 2015, 5:19 am

    My Booking Reference Id is GOFLD15F8F1443635104. I booked Vistara tickets for 4 people from Delhi to Lucknow for 01Dec2015… My amount has been debited but no ticket issued .. And there is nobody to attend my call at the customer care number .. This is absolutely unacceptable .. I dont even know if i should do another booking or wait for confirmation .. I will take legal action if there is no revert from the company.

  • sahil ahuja September 19, 2015, 1:42 pm

    I want to add goibibo

  • sudhir kumar September 17, 2015, 11:32 am

    Dear sir/mam,
    Inline image 1
    I had booked a room through Goibobo app on Saturday 12 September 2015 for 13 september-14 September but when I reached there they did not allow me for check-in into the hotel as well didn’t refund my money. After that when I called in the office of goibobo they refused me to refund by saying that I should have read the policy of hotel but when I booked the room I didn’t get the name of hotel so that I would be able to read the policy of hotel and name was showing Zo rooms.I came to know about the hotel name when I went there the name was Hotel corporation park they even allowed us to stand there for a minute properly. it was an embarrassing moment and they didn’t refund money back yet. kindly refund my money which is R.s 1699 and my Booking Id is HTLZ7GJDZB , otherwise I have only one option left to reply you through taking action against the status of your company.Waiting for your reply

    With thanks & Regards
    Sudhir Kumar

    • Ankur goyal December 8, 2015, 4:39 am

      Mr Sudhir can u give me goibibo customer care number..pls.. Bcz I didn’t find anywhere…

  • MAULIK PATEL September 15, 2015, 6:28 am

    i bookt 4 air ticket from jammu to srinagar,date,2/01/2016 & return air ticket to srinagar to ahmedabad,date 06/01/2016,i have not receive my air ticket yet,please send me a ticket as soon as possible

  • Ashish Chaudhary September 5, 2015, 9:58 am

    Just now I have done booking 5/09/2015 what’s wrong with this Web site before I have used this website but no issue but now and even the customer care is also giving stupid response please update me ASAP..

  • Capt Anupam Tewari September 5, 2015, 8:13 am

    Dear concern,
    I have made a reservation though goibibo for munjoh resort havelock Port Blair for day after. Unfortunate, my wife has been detected with dengue so we can’t make it day after. However, we do not wish to cancel the booking instead postpone it to a later date this month itself. I have spoken to Mr Ravi the reservation manager at Munjoh. He said it can be done. He requires an email from you regarding an open reservation till this month end. Requesting you to kindly consider this special request as it is a family emergency. Awaiting your reply.
    Thanking you,
    Capt Anupam Tewari

  • K Mohana Rao September 2, 2015, 4:31 pm

    Dear concern,
    I have tried to book a flight ticket on 31 of August 2015.My account has been debited but I have not received Any confirmation and I have been trying to contact your Customer care since last 3 days. I have raised my complaint through mail, complaint no is 641289.even after 24 hours there was no revert from your end.
    Requesting you to look into the matter at earliest.
    Thanking you,
    K Mohan Rao

  • MUKESH CHADHA September 1, 2015, 10:35 am


  • AYUSHI DALMIA August 22, 2015, 11:00 am

    I want to know about your offer ..which was showing on your website of rs 999

  • Shivraj Pawar August 18, 2015, 5:53 pm

    I tried booking a ticket for 3 people from mumbai to goa and return … My amount has been debited but no ticket issued .. And there s nobody to attend my call at the customer care number .. This is ridiculous .. I dont even know if i should do another booking or wait for confirmation .. I will take legal action if there ia no revert from the company

    • Ritesh August 21, 2015, 6:21 am

      Hello shivraj,

      Please go ahead with legal action as i faced the same problem and still have not received any status of my money from goibibo team.

  • Diljeet Kaur August 18, 2015, 11:53 am

    Transaction ID : GOFLDANDf8d421438740831

    i tried booking tickets and your website misbehaved where i couldnt get any tickets and the money got deducted even then and i lost an amount of rs 10076.

    asap refund is required i am looking forward to lodge a complain against go ibibo. i have been searching for my money i contacted my bank (HDFC) i contacted pay u money and all are saying that money is with go ibibo. bull shit. i tried booking tickets on 5th august and since then there are no tickets and no refunds. i want my money back asap. below are the complete details.

    1. Bank Name.– HDFC bank
    2. Email Id used at the time of transaction. — mails4diljeet@yahoo.com
    3. Contact No. — 9953325833 , 07408308444
    4. Mode of payment (Credit Card or debit card): — PAYU money- internet banking
    6. Transaction ref:– 3896561715/PayIBIBOWebPrivateL
    Cheque ref: — 805074612
    7. Transaction Date. — 5 august 2015
    8. Transaction Amount.– Rs 10076
    9. Website Name — goibibo.com

    Diljeet Kaur

  • Nibedita Borgohain Shyam August 6, 2015, 7:41 am

    Dear Sirs,

    My booking from Delhi-Dibrugarh was fixed on 08-07-2015, PNR No.F3C4MY

    but rescheduled the booking from Delhi-Dibrugarh to 04-07-2015,

    I have paid the excess amount for rescheduled, again an amount of Rs.11551.00 deducted from my account on 04-08-2015.

    Pl confirm.

    Nibedita Borgohain Shyam

  • A K GANESH August 5, 2015, 10:39 am

    Hi There,
    could you please let me know the status on this GOBUSdae901437203384.

    Its been more than 15 days and i have not received the refund yet. Seems you are least bothered about customers. I have not seen these kind of customer service anywhere. I couldnt even reach you people over phone.

  • makarand devdikar August 4, 2015, 11:08 am

    Want a cab for 5 adult’s from 15 Nov to 22 Nov both days include from Jaipur to chittorgarh to Udaipur and finally jodhpur.pl mail rates

  • Narasimhulu August 4, 2015, 2:26 am

    we are booking one hotel for tomorrow mrng in Hyderabad HOTEL I K LONDON RESIDENTS MEANS 5th_6th ,But we have to change that 6th means 6th checkin and 7th checkout,is it possible or not,i want correct information for that please…..

  • gourav jain July 23, 2015, 9:32 am

    This side Gourav jain from Ludhiana(PB). i booked a flight for 10.aug.2015 from Chandigarh to Mumbai. PNR No. Y3WPFL. i also had to receive Rs. 1938/- cash refund but i don’t get the suggested amount in my regular mail id. In which Id have you send that amount, please let me know about that id so that i can proceed forward.

  • Gaurav July 22, 2015, 5:46 am

    Can somebody tell me how to reach to goibibo customer care service executive need some impt. info but not able to speak to anyone.

  • PALLAVI EMANI July 21, 2015, 10:30 am

    we booked Flight ticket No.6661001057273 and PNR No.01Q99Y in Flight No.LB673 on 20-08-2015.

    Surprisingly we received sms and mail from Aircosta this Flight got Cancelled on above date.

    So, for the full amount refund from you not received.

    Please do the needful.
    Cell. No.09492459206

  • vineet July 16, 2015, 4:18 am

    problems to voucher no.to help.

  • malikajan July 15, 2015, 5:14 pm

    Hi all I need to talk to your customer service executive I am trying but not connected, I booked a bus ticket from pune to hubli for some resons I was cancelled but cancellations amount till now I am not getting I draft mail 5 times they assure me 2to 3 business days but its already 5 days over no sms no reply for my mails nothing I loose a faith on goibgo web side you people please respect the customer values

  • Drmrinalkamal July 11, 2015, 6:20 am

    I have booked ticket through go ibibo on 6 th July my account got debited but its almost 6 days there is no reply regarding the refund.I am trying customer care no one is responding to me.
    It is my worst online booking experience. Go Ibibio sucks ,I request everyone to not book
    Single ticket from moron company. If u book a ticket through its and ur money get stuck then u will go through mental torture I am going through.
    Save ur hard earn money from this fraud site

  • Balbir Chand July 10, 2015, 7:44 am

    i book 4 ticket for amritsar to srinagar 31 jan
    i mail & phone so many time
    but i have no refund

  • NABAGHAN MAJHI July 8, 2015, 10:39 am

    I have booked air india flight ticket from Bhuneshwat to Indore on date 19July 2015. Amount deducted but did not get ant ticket. Pl. see following data for your information.

    Dear Customer,

    Please check the below screenshot for your reference, as the said transaction has been captured successfully on “www.goibibo.com” against PayU ID-367846401. Further, you can coordinate with the concern website for your product/ services/ refund:

    Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN
    250447979 367846401 IG0AHLMZZ5 capture 16446.00 SUCCESS 2015-07-07 11:37:20 2015-07-07 11:37:20 NA

    Your customer care system is useless and horrible. pl. refund my amount soon otherwise I will take legal action.

  • Ashish June 29, 2015, 10:25 am

    the worst website and customer care i have seen. I have flight in three hours. money is deducted from my account but ticket is not generated and i don’t have any way to reach them to know status of my ticket.

    do goibibo really care for customer??

  • Trupti June 25, 2015, 5:50 pm

    Worst ever Customer Support.NO way you can speak to customer care representative without any bookings!

    Grow up Goibbo!!

  • mahesh singh June 24, 2015, 7:08 am

    On 7th June I booked online ticket FROM HALDWANI TO DELHI through you website. The Travel Agent name is KINGS HOLIDAY TOURS. Booking ID is GOBUSMOBf91433682214 and PNR No. is EYSY446 (3 Seats). The boarding time was 10:30 at HOTEL OK (as mentioned in your msg) I reached there around 9.30pm but bus doesn’t arrived till 1:00 am. During this period I was in contact with the travel agent. He gave me the bus number which arrived around 1.00am on the bus stand but did not stopped. After that I called to travel agent several time but he did not picked the phone. Due to irresponsibility of travel agent I could not catch the bust and spend all the night on the Bus stand with my family. Request you to take the action against the agent and refund my money.

  • Priya Jaiswal June 19, 2015, 6:35 am

    I am trying to book a round trip to indore -delhi for the same day I.e. 30th June. But it is automatically changing it to 1st july the returning.
    I need to talk to some concern person for the same.

    Recorded Customercare helpline is of no use.
    I want some real person for assistance.

  • vikas verma June 17, 2015, 8:03 am

    I am trying to contact your customer care but not a single no is connected. I want to book hotel in srinagar.

  • PRAKASHA M N June 9, 2015, 12:34 pm

    I had done a online recharge through corporation bank A/C No:042000101002301(IFSC:CORO0000420) net banking facility to recharge my MTS Phone No:9141215280 on 08/06/2015 vide CN No:00220150608076436915 for Rs.80/- but till now I have not received credit of above said amount. Please look into the matter

  • dhruv gupta June 5, 2015, 2:04 pm

    i made a booking under the name Dhruv Gupta with booking id:HTLW2JBADT
    the hotel staff is refusing me to check in. i talked to goibibo customer care representative and he asked me to tell manager to write an email regarding the concern and refund of the money. the hotel reception is refusing for that too.
    pls respond to the concern as soon as possible.

  • Khushboo Bengani June 4, 2015, 9:05 pm

    GOBUSff6241433448681–Booking ID.
    I booked my tickets from Bangalore to Hyderabad on Travels- Aeon Connect, the amount has been debited from my account but the ticket has not been issued.
    So currently I am in a status wherein I do not know if I am going to even board the bus and forget about the refund status. And there is nobody to answer the so called 24*7 customer care service.
    Horrible service. Not expected from a service provider like this.
    If I am not able to board the bus or get my refund instantly, I will take a legal action against this.

    • Rajesh Verma June 9, 2015, 1:51 pm

      When your refund come in your account. Can you give me some information. I am also suffering of this kind of things.. Please reply me

  • Khushboo Bengani June 4, 2015, 9:02 pm

    I booked my tickets from Bangalore to Hyderabad on Travels- Aeon Connect, the amount has been debited from my account but the ticket has not been issued.
    So currently I am in a status wherein I do not know if I am going to even board the bus and forget about the refund status. And there is nobody to answer the so called 24*7 customer care service.
    Horrible service. Not expected from a service provider like this.
    If I am not able to board the bus or get my refund instantly, I will take a legal action against this.

  • parmar govind June 3, 2015, 5:47 pm

    plz refund my paymrnt

  • VIKRAMASIMHAREDDY DS May 29, 2015, 6:31 pm

    There is no Bus service available we have waited almost 3 hrs from 7.30pm to 10pm @ boarding point Madiwala, but bus (Dhanunjaya) service Dnt not reach to that boarding point, and no one contacted us for boarding details, hence requested to refund my amount back, if not I may take legal action against Your Organization


  • gagan deep kalra May 28, 2015, 7:19 pm

    I had cancelled one ticket no.098-8924744076 new delhi to kochi booked ticket named by mr.rajan kalra airindia AI 54 & 317. This ticked had cancelled at air india counter at airport itself.but refund is not recieved yet.please resolve the issue and refund the same.


  • gagan deep kalra May 28, 2015, 7:07 pm

    I had booked flight ticket delhi to kochi(airindia) for 3 & 4 th april 2015 but for any reason we had cancelled of ticket no.098-8924744076 booked by name of mr.rajan kalra.we had cancelled this ticket at airport by air india itself.airindia flight no.was AI 54 and 317.
    Please resolve and refund the same.still I didnt recieve any refund amount.
    Gagan deep kalra

  • BRIJESH PATANIA May 28, 2015, 2:50 pm

    Pls contect no

  • Anish Krishna May 27, 2015, 6:22 pm

    I have made a hotel booking but due to some issues booking was not made however the cash amount has been deducted. Booking ID is HTLMVTADG3 and it has been made on 8th May, however havn’t received my refund until now.


    • goibibo May 28, 2015, 10:57 am

      Dear Anish

      Greetings from Goibibo.com !

      We have initiated full refund on May 11, 2015. This amount will reflect into your account as per your bank’s processing time.

      In case of any further assistance, please feel free to contact us. We will be glad to assist you.

      Goibibo Team

  • JESUDASAN May 27, 2015, 6:01 am

    Hi Team goibibo,
    We are from HEBRON TRANSPORTS, We want a clarification about the refund to the Passenger, Please contact us as soon as possible… Contact in our customer care 24/7…

  • Pallavi Garg May 23, 2015, 8:39 am

    I cancelled 2 bus tickets and not yet received the refund. I have done booking and cancellation on 10 may and journey day was 11 may. Ref id- 227546086.
    When I called the travels they said it is to be done online only.. U all blame each other.. Do the need full early plz don’t cheat the users of your site.

  • SAYALI LANJEWAR May 22, 2015, 6:40 am

    I canceled a bus ticket before 16 days. Still not received fund…
    Not able to contact to customer care….

  • pallvi May 21, 2015, 12:56 pm

    Not yet recieved the fund.. when called spicejet they said that refund is done by them ,, now it is the goibibo transfer the money

    • goibibo May 23, 2015, 8:23 am

      Dear Pallavi

      Greetings from Goibibo.com !

      We would request you to please share your booking reference so that we can assist you further.

      Goibibo Team

    • kamalendu Paul May 26, 2015, 1:16 pm

      Yet not received the fund of Rs.4960, Booking ID-NSGD4Q1YS, Date-13/04/2015

  • Aryan May 20, 2015, 6:14 pm

    the customer care no is a shit & they are bluffing us by circulatingg the no. in ivrs only….

  • ram chandra munda May 19, 2015, 6:16 pm

    I had cancelled two air ticket pnr no joGD5R date 13 may and 2nd pnr no HD2T2H
    date 5 july .tickets was successively cancelled but refund has not been done up to now.
    payment was done through credit card. m no-7678004391.
    please refund the amout as soon as possible

  • Pawan kumar May 16, 2015, 9:58 am

    Not yet received the refund.

  • CHIRANJIT MANDAL May 16, 2015, 8:38 am

    My sister is travelling with my mother and father and she is 16 years old.But she doesnot have a govt id proof. So she can travel .ryt?

  • Utkarsh Agarwal May 16, 2015, 4:28 am

    I cancelled a bus ticket on 8 Mar, 2015.
    My refund has not been processed since last 2 months now.
    The customer care nos.are bogus and keeps circulating in IVRS.
    It has been quite frustrating to try to contact you everyday with no results. I will have to take legal action if my complaint is not responded now.

    My booking id is: GOBUSANDbc3471425755089
    Date of booking: 8 March, 2015

  • goibibo May 15, 2015, 6:21 am

    Dear Customer

    Greetings from Goibibo.com!

    Please share your booking id we will check and revert.

    Kind regards
    Goibibo Team

  • shailendra saklani May 13, 2015, 4:42 pm

    I had booked my tickets from your site Hyderabad to DehraDun dated 5th March airline spicejet.Airline cancelled the tickets and money return to you but my refund is not made so far. Very sad.Now l don’t know what to do. Your customer care service and phone numbers Don’t works.
    Shailendra saklani

  • vicky lihe May 12, 2015, 5:46 am

    booked a ticket of INDIGO flight by my credit card from goibibo site..but flight was cancelled & my money is also not refunded..
    flight no-6E-668
    pnr no-F2U2KY

    9273888306 / 9971679880

  • VICKY LIHE May 12, 2015, 5:45 am

    i booked a ticket of INDIGO flight by my credit card from goibibo site..but flight was cancelled & my money is also not refunded..
    flight no-6E-668
    pnr no-F2U2KY

    9273888306 / 9971679880

  • VICKY LIHE May 12, 2015, 5:43 am

    i booked a ticket of indigo flight by my credit card from goibibo site..but flight was cancelled & my money is also not refunded..
    flight no-6E-668
    pnr no-F2U2KY

    927388306 / 9971679880

  • M.Hari May 10, 2015, 3:29 am

    Dear Sir,

    I booked ticket for 2 passengersthrough my credit card. And I cancelled one passenger. Received mail from Air Costa for refund amount Rs.2,424/-. They informed me that refund amount is already transfered to Goibibo as i booked ticket from goibibo website. My boking id is LB00OBKT.

    No assistance availabe on your customer care for refund amount.

    Hope you refund my amount to my credit card.


  • jaspal singh May 8, 2015, 5:11 am

    hii am jaspal singh i want to book hotel & i want contact with cosmer care but i cant can u contact me please 9599730332 ASAP i want hotel boking thank you

  • shailendra singh May 7, 2015, 10:29 am

    i booked a ticket of go air flight by my credit card from goibibo site..but flight was cancelled & my money is also not refunded..
    flight no-G8-541
    pnr no-ZZ8AKF


  • Kiran R May 5, 2015, 12:41 pm

    I too facing similar issues with this Go-ibibo booking. I cancelled a ticket and awaited for refund over a month, still the amount hasn’t been credited. Couldn’t send email or contact customer care person too.
    My Booking ID is-RBNTRG5YEE
    Date – April 9th 2015
    Please help me.

  • N SIVAPRASAD May 5, 2015, 6:52 am

    my booking are PNR IS E27HSL FLIGHT SG444 0N 14 MAY AND WDLOFA FLIGHT 9W2782 ON 13 MAY

    I HAVE NOT RECEIVED THE E-TICKET AND INSURANCE COVER DOCUMENT FOR BOTH THE FLIGHTS I GAVE MY E-MAIL AS shiv2011@rediffmail.com as some times reiffmail has problem please send the tickets to both the mail ids

    nsprasadbrit@gmail.com as well as shiv2011@rediffmail.com

    N sivaprasad
    7710039392 /9869419392

  • Anmol monga April 30, 2015, 6:16 pm

    I want to ask if get 100% cash back offer after how much timw i will get that cashback back in my go cash account

  • nagireddy April 27, 2015, 9:03 am

    Dear Sir,

    I have booked a ticket from Hyderabad to Chennai on 31-03-2015 through my BOI (Bank Of India) Debit card.
    Booking Id: RBN8RRYMZ
    PNR No: BSPT471220645
    Travels Name: Parveen travels
    Journey Date & time: 31-03-15, 19:45
    Seat No: 12
    Fare: 700/-

    Parveen travels has cancelled my ticket due to some technical reasons. Money has not been refunded yet, but the status shows refunded. So please kindly solve the issue as soon as possible.

    Contact no: 9642177930
    email: edanagireddy1992@gmail.com

    thanking you
    Nagireddy Eda

    Dear Sir,

    I have booked a ticket from Hyderabad to Chennai on 31-03-2015 through my ICICI BANK Debit card.
    Booking Id: RBNMKN922
    PNR No: DJY14871-NDJ20.
    Travels Name: Dhanunjaya travels
    Journey Date & time: 31-03-15, 19:45
    Seat No: 12
    Fare: 800/-

    Dhanunjaya travels has cancelled my ticket due to some technical reasons. Money has not been refunded yet, but the status shows Travelled. So please kindly solve the issue as soon as possible.

    Contact no: 9642177930
    email: edanagireddy1992@gmail.com

    thanking you
    Nagireddy Eda

  • CHANDU April 26, 2015, 7:57 am


  • truth April 25, 2015, 2:12 pm

    worst website to book tickets..cheaters..idiots…no proper customer care..
    mails will never get sent..

  • VISHNU VARMA April 23, 2015, 12:00 pm

    I have cancelled my bus ticket nearly 10days before but I didn’t get any details about refund and when i’m calling it is saying that there are no bookings on your number…..
    My booking id is RBNKR4FV3G…please contact me

  • VISHNU VARMA April 23, 2015, 11:58 am

    I have cancelled my bus ticket nearly 10days before but I didn’t get any details about refund and when i’m calling it is saying that there are no bookings on your number…..
    My booking id is RBNKR4FV3G…please contact me

  • Huzaifa Ahmed April 22, 2015, 6:37 pm

    I had booked ticket for 5th April 2015 from Hyderabad to Bangalore, suddenly the ticket was cancelled. But till now I didnt get my money back.
    customer support service was also worst.
    I had never seen the worst service in my life.Please refund my money as soon as possible, other wise I will go to consumer forum.
    Name : Huzaifa Ahmed
    DOJ : 05/04/2015
    PNR # DJY14453
    Booking Id # 1427569210

  • Goibibo April 22, 2015, 12:35 pm

    Dear Kiran

    Greetings from Goibibo.com

    In regards to your query we will give you a callback by the EOD tommorow. Please notify us in case you do not get a call back.

  • Kiran Pandey April 21, 2015, 3:56 pm

    I want to cancell my trip to Bangalore from Jodhpur but i am not able to cancel it.Whenever I am trying to generate code to cancel the same code is not getting generated(VIA SMS).I don’t know what kind of service your company is providing.
    For getting code i have tried more than 50 times but still it has not happened.

    PNR no : HMSW3
    Date of Travel : 26th April, 2015

    I have lost your trust and it is going to be my last booking with you guys.Even i will suggest same to my frnds and colleagues.

    Kindly share your call center no.and try to resolve it on priority.

    Kiran Pandey

  • piyush April 17, 2015, 9:45 am

    I cancelled my bus ticket from mumbai to bhopal but I haven’t got my refund.kindly provide me a feedback. traveling date was 12 april 2015.booking id GOBUSIOSfb05c1428814193.thank you

  • Ravikeerthi N B April 17, 2015, 7:04 am

    goibibo your http://www.goibibo.com/support/

    link is not working for bus sector

    GOBUSAND7f7901428482130 has been cancelled by the operator but goibibo is showing as travelled , i am requesting goibibo to refund my money

  • Ravikeerthi N B April 17, 2015, 7:03 am

    your http://www.goibibo.com/support/

    link is not working for bus sector

    GOBUSAND7f7901428482130 has been cancelled by the operator but goibibo is showing as travelled , i am requesting goibibo to refund my money

  • Ravikeerthi N B April 17, 2015, 7:01 am


    GOBUSAND7f7901428482130 has been cancelled by the bus operator but goibibo is showing as travelled , i am requesting goibibo to refund my money

  • Varun Parmar April 13, 2015, 11:36 am

    I cancelled my trip to Siliguri from New Delhi and back, but have not yet got the refund for the same. Kindly provide an update as it has been more than a month from cancellation.

    Booking ID : TUAR68X28
    PNR no : YBBHY
    Date of Travel : 10th March, 2015

    PNR no : H49L5
    Date of Travel : 13th March, 2015


  • vishal April 13, 2015, 9:13 am

    i want flight from DEL to LAX plz call me at your earliest i m from jodhpur rajasthan my number is 8561091171..call me i hv some queries

  • sam varghese April 13, 2015, 8:15 am

    i am not able to connect to customer care executive

  • Listy Thomas April 12, 2015, 10:53 am

    Dear Gobibo team, It was the worst experience to book flight ticket with gobibo. Because first I book the ticket with gobibo and they cut the money but the ticket was not confirmed and second to confirming the ticket I called the helpline for one hour and they charge me extra 2500 rupees and also the gobibo charge 1400 rupees which is not fare. Anyway now I want to reschedule my trip back to cochin which is on 16 june and I want to prepond the tiche to like may 20th. Please do the needfull. Ticket ID IS AMDYUT4CW. Or elses next time onwards never ever me or my family or my friends will be book from gobibo. Thanks and regards, Listy Thomas 8882390127 listythomas007@gmail.com

  • Jenny April 12, 2015, 7:58 am

    No phone helpline for non-customers?
    Thats sad.
    Goibibo you are losing potential clients

  • umar April 11, 2015, 5:38 pm

    Looking for stay in ooty

  • Kumaravel April 11, 2015, 7:38 am

    I am not able to proceed part payment. Not able to get Verification code when i click on GET SMS.

    See the error message :
    Problem Occurred while sending verification code.Please Retry sending verification code.

    And I am not able to reach both of your contact numbers. Please consider this as more priority and allow me to pay the rest amount as early as possible.
    Please call me my mobile : 91-9941168080.

  • goibibo April 10, 2015, 9:34 am

    Dear Customer

    Greetings from Goibibo.com

    We deeply regret for the inconvenience that caused to you. Kindly note down the contact number for Goibibo Customer care.
    For Flights And Bus – 18602585858/ +91- 9213025552
    For Hotels – 18002081060

    Goibibo Team

  • mohammed April 9, 2015, 3:43 pm

    I have booked my ticket but it was not confirmed so I need cash back

    • Kanagalakshmi April 13, 2015, 6:35 am

      I have booked my ticket 7th April morning 4 tickets for 8th April night 10’O clock bus limousine transit.. But it was not confirmed.. So I need refund… Net amount is Rs. 3200/- booking mail Id was kavithahr1987@gmail…

  • Sameer April 8, 2015, 6:29 pm

    Getting some problem and not able to talk with the goibibo coustomer care my contact number is 8427773303

  • dr.rameshtirnati April 8, 2015, 8:41 am

    i had booking done on your site for goa and was given a offer of 5000 cash r coupons on the booking..i have already sent a mail regarding this and there was no response..
    secondly the tickets were rescheduled both ways

  • pramod gavde April 6, 2015, 12:23 pm

    I have one quary your side no idea you have call me my ncontact no 9662361633

  • sarita yadav April 2, 2015, 2:16 pm

    Transction already occur from my account but hotel booking not happen.

  • Rinku Punjabi April 2, 2015, 5:29 am

    I have paid for 4 tickets and booked 4 but got charged for 5 tickets.anyhow arrange a call back. have been calling mailing since 3 days.NOT A SINGLE REPLY.

  • hearty April 1, 2015, 5:29 pm

    none of the numbers are toll free

  • dayanandkumar March 31, 2015, 4:31 pm

    Dear goibibo,I have booked a ticket from Hyderabad to Bangalore

    order id: GOBUS8339a1427781622

    by LIMRA Travels, and it was confirmed.But, the operator has been cancelled the bus.

    kindly help to get my money back to the bank account and if possible arrange another bus…I thought this site is genuine and provide good service i really disappointed by this kind of service.kindly do not repeat to any one.

    Regards Dayanand Kumar.

  • Debabrata Patnaik March 26, 2015, 6:23 pm

    I had a booking with hotel Royal Palm, Udaipur. I had booked it for my parents. It is invariably the most horrible hotel I have ever known. The entrance door of the room is broken, the bathroom door also has a similar problem, the furniture in the room is not usable. On top of it, the restaurant doesn’t provide whatever is mentioned in the menu. I mean it doesn’t make sense!!!! The bed sheet and the pillow cover seemed to be used and after repeated calls to the reception, finally it was changed with another not so good one.
    As per the amenities mentioned in the goibibo site, it says that the hotel is having a multi-cuisine restaurant. But its a pure veg restaurant.
    I feel so cheated!!!!
    They don’t even agree to change the room, pleading that they don’t have a spare room!!
    I have already made the payment for 3 nights. I am completely stuck now.
    Let me know what has to be done asap.
    I want you to provide an immediate resolution and get me out of this place asap.

  • RAKESH CHADHA March 26, 2015, 2:23 pm


  • ANITA MAHAJAN March 26, 2015, 9:39 am

    I booked 3 tickets from Delhi to Chennai and back but could not get print out of tickets as the website is not opening. Kindly mail these tickets to my mail address. Booking reference of these tickets are as follows:




  • vinay srivastava March 26, 2015, 8:51 am

    Please refund my money .
    I am writing you 5th time .
    Two tracking no are there .
    But nothing done
    my tracking no 259166.

    Reply soon
    my no 7049898173.

  • sibi March 25, 2015, 1:16 pm

    I have cancelled my bud ticket an hour before of departing time,also i saw “you have cancelled your bus ticket” in my screen.But after an hour later got a cal from your team and saying that “we cant cancel the ticket due to some reason, so that will not refund ” Then why u showed me that your ticket has cancelled and even after your cal i could not reach the bording point. i guess i have not done any mistake regarding this, you to pl concern this issues and give my money back as much u can refund me. hope goibibo will believe and respect their customers, i do.

    pc: even i have not traveled in the bus you showing me as traveled.

    do needful

  • JAGDISH RAVAL March 20, 2015, 3:13 pm

    I have booked a Flight Ticket from Ahmedabad – Delhi in name of Mayur Raval and Payal Thkkar having Booking Id N6ED5LUFP. Due to some unavoidable reason i want to cancell the ticket. I got verification code 12277 but cancellation charge shows 1900 per ticket when you have assured cancellation charge Rs 1500 per ticket. Why should i bare additional Rs 800 for cancellato charges. Pl do urgent action.

  • vasant March 20, 2015, 7:58 am

    I had booked my ticket hubli to bangalore dated on 12 march unfortunately flight got cancled from hubli .

    Spicejet has made my cancelation of ticket ,m stuck how do i receive my amount, I swiped through my credit card , will i get the amount credited back or i have to do any other alternate way to get the amount kindly revert back to me .

  • Chelliah March 20, 2015, 4:07 am

    As Sr.Citizens, two of us want to select seats while booking tickets (Chennai-Dallas).
    Could you please enlighten the procedure ?


  • v babu March 19, 2015, 11:04 am

    I had booked hotel room. For single transaction, twice the money was debited from my account. The worst case no person available at your customer to launch complaint. Only IVRS voice is coming. My transaction ID is: HTLSXUCRYD.

  • DEEPAK KUMAR March 18, 2015, 7:38 am

    Hello Team,
    I have Booked flight booking from your site. I did not receive confirmation of it.Money is also deducted from my account .i called and mailed to customer care to refund deducted amount. still i have not received my refund.

    I almost follow around 9-10 times via call and mail.but not response from your side.

    Please do the needful as early as possible and return my money.

  • Milav Vora March 17, 2015, 7:28 am

    I booked ticket almost 2 months back. Even I have to fight for refund amount.
    Actually you guys provide me alternate option even difference amount is not credited in my account. I almost follow around 9-10 times via call and mail.

    No reply from your site and no follow up as of now.

    I don’t expect this type of pathetic service provider like you.

  • hitesh thakur March 13, 2015, 5:34 pm

    i have booked hotel booking from your site…the money got charged from my account…but still i didnot receive confirmation number….plzzzzzz do some action..

  • PrakashChandra Solanki March 13, 2015, 6:13 am

    Hello Team,
    I have Booked hotel booking from your site. Still I did not receive confirmation of it.Money is also deducted from my account .Now i want to cancel the booking but i didn’t found any option to cancel it.Its showing status “GOcash Pending”My booking id is “HTLPR5A3FJ”.Please do the needful as early as possible and return my money.

    Thank You.

    • sp March 16, 2015, 5:42 am

      hai bro my self satya , i too got same problem . booked a ticket from goibibo , money was reduced but i didn’t got a tckt, i dont know who to contact and how ? give me some suggestion

  • Vinoth March 12, 2015, 8:36 am

    Dont trust this site. Complete cheaters..I booked a ticket and a couple of days before travel I got a message from you saying that operator has cancelled the service. But I have not got any refund yet.. It is almost 2 months since this happened and no update and response from your side. I cannot reach out to any executive over phone. Please give me a proper contact number first to talk to some representative and give me refund… If not I have no other option but to book a cheating case against you..

    PNR: TYR4561415188949

  • Debabrata Saikia March 12, 2015, 3:59 am

    I am Debabrata Saikia. I booked 3 nights through you from 11th till13th March at Kings International Hotel Mumbai. Mybooking reference is HTLYFXF4GP . However , I stayed at the hotel for one night only and wish to cancel my reservation for the remaining two nights , i.e 12th and 13th.
    So I request you to cancel my booking for the given nights and refund the balance amount.

  • Nitin Jain March 9, 2015, 12:57 pm

    I have cancelled my booking which was done using the full amount from my credit card. The Total Amount was 8360 and there was no cancellation charges.

    You people just refunded me 3110 and the rest lies in my Go Cash Account which is completely useless.

    Once I have cancelled full amount should be refunded to me. You cannot usurp my money for no reason.

    To again clarify, I have not used Go Cash for this booking. This was done with my credit card and full amount was debited from my account.
    You people are completely fraud!!

    Please resolve this ASAP

  • abhishesh March 8, 2015, 8:22 am

    dear team,

    I booked a hotel from your site. the money got charged from my account .but i didn’t any mail. neither my ticket got booked and nor my money got refunded my reference number is gohtldv3205991425800946.
    please do some action as soon as possible, or refund back my money

  • Manish March 5, 2015, 7:32 am

    Dear Team,

    I booked a hotel using the Mobile App. The following is the reference number gohtldand9083d1425407355. The money got charged on my credit card and no booking voucher was provided.

    The worst thing is that not a single customer care executive is available on your call centres. Very convenient for you. I am raising a dispute with my credit card company.


  • Naveen March 4, 2015, 5:30 pm

    I had booked ticket through goibibo online from belgaum to pune on March 1st 2015.

    The travels name is Seabird tourist.

    But I was informed that the bus was cancelled.
    I want to the refund status.
    I have tried several times to cal customer care helpline. But it is not connecting to customer care only.
    Please reply to this.

  • akanksha March 4, 2015, 11:42 am

    I am making a booking but at the time of payment it is not taking payment and showing error that payment mode is not accepted please help. i tried net banking and debit card both.

  • Gokul March 4, 2015, 10:20 am

    Dear Sir/Madam,

    This is Gokul U, i have booked my ticket

    From: coimbatore

    To: chennai

    Travels: Sri Jai Bharath travels

    Date: March 1st 2015

    Time: 22:00

    PNR : RYXKE9

    I have informed that the bus has been cancelled due to break down.

    message from the travels like this: AD-STSELR

    Dear passenger, due to unavoidable reasons the bus for your trip dated 01-03-2015 from coimbatore to Chennai with PNR RYXKE9 has been cancelled. please contact your booking agent for refund,

    kindly let me know the refund status

  • Gokul March 4, 2015, 10:20 am

    Dear Sir/Madam,

    This is Gokul U, i have booked my ticket

    From: coimbatore

    To: chennai

    Travels: Sri Jai Bharath travels

    Date: March 1st 2015

    Time: 22:00

    PNR : RYXKE9

    I have informed that the bys has been cancelled due to break down.

    message from the travels like this: AD-STSELR

    Dear passenger, due to unavoidable reasons the bus for your trip dated 01-03-2015 from coimbatore to Chennai with PNR RYXKE9 has been cancelled. please contact your booking agent for refund,

    kindly let me know the refund status

  • sambit March 3, 2015, 2:51 pm

    I booked a ticket through net banking on 28th of jan from mum to bbi. Though my amont rs 11176 was deducted but i didn’t get the ticket.my transaction ref. no. was IG00MVCEB7.again i booked another ticket with amont rs 11176 & i got the ticket.i made several complaint still after 32 days i didn’t receive the amont . i booked a complaint on my bank .they replied me as
    *hant goibibo.com on dtd 30 jan 2015 through UTRCITIH15030703016.the merchant has generated a tran. Id GOFLDMO13585181422431853.*
    I didn’t get how goibibo generated the payment on 30th jan though i made the tran. On 28 th of jan for 29th journey. I tried your toll free no. & Paid no. But didn’t get any response. So kindly i NEED YOUR RESPONSE.&refund my amont soon.

  • Gaurav Singh March 3, 2015, 9:20 am

    PNR : J3GN8V
    Goa to Mumbai and Mumbai to Lko connectivity flight
    Bad Customer Care service. No response from CC Executive. My flight was on 2nd March ,2015.I have cancelled my ticket on 24th Feb and I got the confirmation email from Indigo airlines and my money has already refunded to GO IBIBO from airline. Still I haven’t get my money.

    Raised ticket but never get any response from ibibo team.


  • rahul March 2, 2015, 5:46 am

    what to write in ‘last name’ box if i dont hav last name in ma passport…..pls give some solution assp…its very urgent

  • ankur rajpoot March 1, 2015, 10:09 pm

    I want to know that I HV 1000 rs. In my cash account ,…can I use all this rs. At a time or not

  • K.VITTAL February 28, 2015, 6:13 am

    I have booked the air tickets on Date:20 jun, New Delhi to Hyderabad, Flight Number;SG239, PNR number: F4129C and cancelled the same. But till time amount not refunded. Please refund and update the same to my mail ID.
    Note: complaint number:NSG F4129C.

    As per spice jet communication amount Refunded on 6-April-2014, but till time the same amount not reverted to me. If u need any further details, please feel free to revert/discuss.

    Your immediate response and support highly appreciated.

    Thanks & Regards

  • Ambreen February 28, 2015, 4:28 am

    Hi team,

    Do you have any customer care number through which we can talk to customer care executive? Its so rediculous that on trying any of the numbets mentioned above we dont find an option to connect to customer care executive. All it says is write to us or check in our website. If we find some immediate trouble should we wait for response to our mail. This is seriuosly very bad customer care service.

  • gulshan February 27, 2015, 12:27 pm

    dear sir
    i want to go to stockholm in april 2015 can you please tell me the lowest fare offered by you or can your rep.give me a call back with best

    offers my mob no. is 09810193338

  • Chidambara Senthil Vignesh February 27, 2015, 8:50 am

    I have sent the below mail to 24/7 support to GOIBIBO:

    I have booked a ticket from Vadodara to Chennai (non-stop) on 21st Mar 2015.
    I have received reschedule SMS of the same flight i.e timing change and hopping at Mumbai.
    The time difference doesn’t suit me. Pl. let me know how much will be refunded if i cancel the ticket. I need to decide based on your answer. Pl. do let me know. PNR is BVTWQK and E-ticket no. is 589-5855399432 and 589-5855399433

    but they have responded as if they are cancelling the same. Pl. don’t cancel. I am trying via 18602585858 but I couldn’t connect to Customer care executive.

    Pl. help me

  • Jyotsna February 27, 2015, 4:38 am

    the worst customer service you will ever have. on 10 feb i had booked a ticket but on payment gateway some error occured which caused money deduction but i did not get any option on there website to get in touch with them & today its 28 feb but they have not yet refunded me my money. ur servise is too terrible pls hav look at it.you should always love to have feedbacks from your customers.

  • nagireddy February 26, 2015, 11:59 pm

    How to cancel my hotel booking

    • nagireddy February 27, 2015, 12:00 am

      Reply me

  • Ravish February 26, 2015, 7:42 pm

    Hi ,
    I have booked a ticket but by mistake entered wrong surname spelling.
    Can you please tell me a way out?

  • Venkateshu February 26, 2015, 7:37 am

    Hello Team,

    I booked my ticket through the GOIBIBO app for a bus from Tirupathi to Bangalore. The travels was SRS Travels and the bus travel time is 23.55 PM (28/02/2015) from Tirupathi.

    Payment is deducted but app shows “new”… And when i checked today app is still allowing to book tickets for the seats which i already booked..

    Not Sure what is wrong.. Please help me out on how to proceed..

    Thanks & Regards,
    email : ven457@gmail.com
    Phone : +91-8123914559

  • Prashant February 24, 2015, 9:39 am

    Could you please tell me when will your promo code(for hotel and bus booking for march 2015) renew ?

  • Nidhi Kejriwal February 22, 2015, 8:06 am

    I want to know if I can make a cash payment for a booking on your site.

    • goibibo February 23, 2015, 11:52 am

      Hi Nidhi,

      Please note that we do not have an option for cash payment.

      Kind Regards
      Goibibo Team

  • Kush Kawale February 21, 2015, 12:06 pm

    Hello Team,

    I booked my ticket through the GOIBIBO website for a bus from Pune to Indore. The travels was Suyog – Chawla Travels and the bus was supposed to travel by 8:59 PM(20:59) from Sangamwadi.

    There were 3 buses belonging to the same bus operator traveling at that time but I had my name in no list. The bus operator informed me that the bus at 20:59 got cancelled and thus he said that if I need to travel then would have to pay extra amount to travel. He charged me Rs 700 more and provided no receipt. I paid an amount of Rs 730 at Goibibo portal to book the ticket.

    So, the confusion lies at one place that I did not get any mail/sms from GOIBIBO team regarding the Bus cancellation or so. In fact, I got an sms from your team an hour before or so(as you people always do) that I need to reach 20 minutes prior to the scheduled time. The bus operator mentioned that I would be getting my refund from GOIBIBO as the bus in which I was supposed to sit, got cancelled. Request you to please let me know of the status of the refund.

    In addition to this, I would also like to give a feedback about the Bus Travels Suyog – Chawla that the service/staff behavior/bus sanity and cleanliness is not at all up to the mark. The bus I booked had all its seats booked still the bus was cancelled and I am sure you might have got complaints/emails from other passengers as well who booked seats in that bus. This somehow make me feel that this Travels SUYOG – CHAWLA cancel the buses for no reason and take undue advantage of passengers’ situation and charge them double. Request you to please share this feedback so that it reaches the right audience through the right stage.

    Thanks & Regards,
    Kush Kawale
    email : kush.k19@gmail.com
    Phone : +91-9819921022

    • Prashant February 24, 2015, 9:38 am

      Could you please tell me when will your promo code(for hotel and bus booking for march 2015) renew ?

  • rahul February 20, 2015, 11:42 am

    my money is dedect i am ticji

  • Aditya February 19, 2015, 9:28 am

    Bad Customer Care service.No response from CC Executive.My flight was on 3rd Feb,2015.I have cancelled my and my money has already refunded to GO IBIBO from airline.Still i haven’t get my money.

    Raised ticket but never get any response from ibibo team.


  • Khwaja Nawaz Baig February 19, 2015, 9:04 am

    What the F**king customer service do you people provide ? First of all, once amount gets deducted, no ticket is getting generated ! At last stage a error pops up that there is no internet connection. There is no fecking executive from goibibo is present to resolve the queries. Worst Experience!!

  • Pritam baruah February 17, 2015, 3:20 pm

    i have booked a ticket on 27th of january but due to some reasons i have not been allowed to travel in the flight.As airport staff told me that my money will be refund within 72hours from the date of journey but till now i have not been received my money.so i want to know that when i will exactly get my money back..My flight no was 6E 571

    • Goibibo February 18, 2015, 1:20 pm

      Hi Pritam,

      Please share your booking details, we will check and process the needful on priority.

      Kind Regards
      Goibibo Team

  • Sal February 15, 2015, 10:37 am

    It’s a very laid back website, with an absolutely ‘0’ customer service
    None of the phone nos go thru any executives and in the end we have to direct contact the airlines for any matter …..
    We would never ever book thru this goibibo even we get tickets for Half price.
    Horrible and pathetic experience !

  • Srinivas Gopal February 13, 2015, 4:26 am

    A bad experience with goibibo customer service people they never respond to my Queries which was raise in there site, we could not have any sort interact with them directly so that we can take a final call on that subject. I have received wrong destination ticket by mentioning NEW YORK but i have booked to destination place is Washington DC IAD. I have raise lot of ticket with them but no response.
    Hope that if anyone can share Hyderabad goibibo office address then i will contact them directly.

    • Goibibo February 18, 2015, 1:18 pm

      Hi Srinivas,

      Please share your booking details, we will check and advise you accordingly.

      Kind Regards
      Goibibo Team

  • Sonali February 12, 2015, 12:22 pm

    Hi pls call me as all your numbers are wrong

  • HOTEL SAI AMRIT RESIDENCY February 5, 2015, 9:02 am

    Dear sir,
    we have introduced to our hotel details.our hotel name is HOTEL SAI AMRIT RESIDENCY ,Its very narest to bhubaneswar rly station just out side of platform no-1,just few step walking from rly station & 4 k.m from air port.

    This property was 60 rooms are available 30 no ac rooms & 30 no non ac
    rooms is available .if any group booking wants pls call my mumbes.our
    tariff are given bellow ,

    EXECUTIVE AC -2500/-
    DELUXE AC —–2200/-
    NON AC ————1200/-
    NON AC STD——975/-

    MOB -9439264443 & 9124020181

  • Manoj January 27, 2015, 3:23 am

    i had a bad experience with the shared taxi booked through goibibo. the site shows taxi will go upto ISBT Sarai Kale Khan, after reaching delhi the taxi driver said that he will go upto CP only. he dropped me at CP. I tried to contact the customer care – as usual they replied that dept to take care of such complaints will open in the morning. the details of my journey were : Shared Taxi – Jaipur to ISBT Sarai Kale Khan. Pick up Point : Birla Mandir. Vehicle No DL 1ZZ 1607, Innova, Drivers name : Naveen, Mob No 8290627267.

  • Gaurav January 21, 2015, 10:05 am


    I have booked my flights (booking Id:- NSGLCWEWK), but today i got a message that my flight got cancelled.
    This is very unprofessional and now the ticket fares increased so please tell me who will pay for that and who will pay for the inconvenience caused.
    My tickets are mentioned below in this mail. Please reschedule and revert, else i will go to consumer court for this.


  • jiban naskar December 13, 2014, 12:59 pm

    when i booking bus ticket on 06/12/2014 and when i booking further they used my gocash and asking for further amount even my gocash is sufficient for booking .
    when contact to customer care number they not lifted phone and charge for free call also very bad goibbio experince .Now i mail to everbody on my orgnisation about goibbio

  • Rajesh December 7, 2014, 5:51 am

    when i booking bus ticket on 06/12/2014 and when i booking further they used my gocash and asking for further amount even my gocash is sufficient for booking .
    when contact to customer care number they not lifted phone and charge for free call also very bad goibbio experince .Now i mail to everbody on my orgnisation about goibbio

    • Probal Sil February 11, 2015, 5:39 pm

      Never use gocash option this is a complete trap. I have lost Rs . 3259 because of gocash and now I can not use this with promo code and it can’t be refunded to my account.

      • guest February 21, 2015, 7:25 am

        don’t book tickets from GOIBIBO, because i was cancelled tickets on Dec 2014.. Still i didn’t received amount . almost 3 months is over.. i don’t weather they will give or not…if i send mail.. they simply saying it will credit with in 4 days… but not getting.

        I am requesting every one dont use this site…

  • pawar vijaykumar jagnnathar December 6, 2014, 10:23 am

    when i cancel my hotel booking on 05/12/2014 and when i booking further hotel they used my gocash and asking for further amount even my gocash is sufficient for booking .
    when contact to customer care number they not lifted phone and charge for free call also very bad goibbio experince .Now i mail to everbody on my orgnisation about goibbio

  • Kajal dasani December 5, 2014, 6:09 pm

    I have booked 2 tickets for Paris . But still not received the ticket on the mail . Please revert me on my request .please cale ASAP why my ticket are not sent on my mail . Payment fromy behalf has been cleared today itself .

  • Arun December 5, 2014, 11:43 am

    i called your toll free number 1-860-2-585858 they charged me 7rs. what a awasome number.we should give award for your toll free number.even your guys dint pick up the call.i just heard dan tan dan tan music.. what a bad people you are..do you guys think indian people are fools.let me share your worst wobsite in my facebook and get some likes and bad comment for u.

    cheting indian people by giving some referal code.

  • mohd Yousuf October 7, 2014, 2:55 am

    Sir I have submitted the form of house boat listing in goibibo of house boat Trambak even I filled the forum too before a month go

  • Chahat Jain October 6, 2014, 2:07 pm

    Worst website to book tickets. Please don’t book any international flight tickets from this website.

  • arjun singh October 5, 2014, 12:57 pm

    the worst day of my life when i booked tickets from goibibo.

    please never go for goibibo , yatra.com million times better than goibibo.

  • rony October 3, 2014, 5:21 pm

    On 31/10/2014 s r s travels Bangalore to velankanni 4. 5 6 seats are wrongly blocked in gobibo.com .kindly release to book

  • suhail bakshi September 17, 2014, 2:40 pm

    i cancelled my flight yesterday on 19th sept from bangalore to srinagar spice jet which is fully refundable but goibibo is not geeting contaced for the refund

    • Dushyant September 30, 2014, 6:09 am

      i have worst experience with GOIBIBO .
      I future i will never book anything from goibibo

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