Godrej & Boyce Office Address, Phone Number, Email ID, Website

Godrej & Boyce Manufacturing Company Limited is the holding company of Godrej Group. It was started in the year 1897. They are doing business in various fields like Appliances, AV Solutions (Prima), Construction, Electricals & Electronics, Furniture (Interior), Lawkim Motors, Locks, Material Handling, Precision Engineering, Precision Systems, Process Equipment, Security Solutions, Storage Solutions, Tooling and Vending (Prima).They have a huge list of products and servicing they are offering In India and abroad. They are having many offices in India and the customers can even contact these offices for any related issues. And here in this article, we will be sharing the contact details of all the offices of Godrej & Boyce Manufacturing Company Limited. In this post customers will also get the answers of some general questions about the company such as how to contact Godrej & Boyce, what is the office address of Godrej & Boyce, where si the head office of Godrej & Boyce located, Godrej & Boyce office contact details, Godrej & Boyce head office contact details etc.

Godrej logoThey have a huge list of products and servicing they are offering In India and abroad. They are having many offices in India and the customers can even contact these offices for any related issues. And here in this article, we will be sharing the contact details of all the offices of Godrej & Boyce Manufacturing Company Limited.


Godrej & Boyce India Offices Contact Details

Here we will be sharing contact details of the registered head office and other branches of Godrej & Boyce Manufacturing Company Limited and the contact details will be including the full address and telephone numbers of each of the offices. The customers can use the information for sharing the queries, feedback, suggestion, etc related to Godrej & Boyce Mfg. Co. Ltd and its products and services.

Godrej & Boyce Registered Head Office

The registered head office of Godrej & Boyce is in Mumbai, India and below we are sharing its full address, telephone number, fax number and email id. Have a look below.

Godrej & Boyce Registered Head Office Address: Godrej & Boyce Manufacturing Company Limited, Pirojshanagar, Vikhroli, Mumbai – 400079, India.

Godrej & Boyce Registered Head Office Phone Number: +91-22-6796 5656 / +91-22-67965959

Godrej & Boyce Registered Head Office Fax Number: +91-22-67961518

Godrej & Boyce Email ID: info@godrej.com

Godrej AC Customer Service Details

Godrej & Boyce India Branch Offices

There are many branches of Godrej & Boyce Mfg. Co. Ltd available in different parts of India and below we are sharing all the branches with their contact details including the telephone number and full address.

Branch Office Address Phone Number
Ahmedabad Godrej & Boyce Mfg. Co. Ltd., APM Mall, 4th floor, Shyamal Karnavati, 100 ft.Road, Satellite, Ahmedabad – 380051. 079-66060606, 079-66060701
Kochi Godrej & Boyce Mfg. Co. Ltd., Door Nos.IX/418/A4, A5, A6, A8 & A9, Near Infopark, Edachira, Thengode, P O Kakkanad, Kochi – 682030. 0484-6612600, 0484-6612621
Bangalore Godrej & Boyce Mfg. Co. Ltd., The Karnataka Film Chamber of Commerce, 1/2/3 rd floor, Bldg # 28, 1st main Cresant Road, High Grounds, Bangalore – 560001. 080-66472000
Kolkata Godrej & Boyce Mfg. Co. Ltd., Block GN, Sector-V, Salt Lake City, Calcutta – 700091. 033-66013500
Bhopal Godrej & Boyce Mfg. Co. Ltd., 217, Zone 1, MP Nagar, Bhopal – 462011. 0755-4089555, 0755-4089559
Lucknow Godrej & Boyce Mfg. Co. Ltd., C-3 & C-4, Sanjay Complex, Behind Akashwani Bhawan, Vidhan Sabha Marg, Lucknow – 226001. 0522-6754888, 0522-6754999
Bhubaneshwar Godrej & Boyce Mfg. Co. Ltd., Highway Complex, NH-5, Rudrapur, PO: Pahala, Bhubaneswar – 752101. 0674-2374600
NCR Godrej & Boyce Mfg. Co. Ltd., Godrej Bhavan, 2nd Floor, Sher Shah Suri Marg, Okhla, New Delhi – 110065. 011-66507070, 011-66507575
Chandigarh Godrej & Boyce Mfg. Co. Ltd., Plot No. A-40, Phase – VIII-A Industrial Area, Mohali – 160059. 0172-5037777, 0172-5037788
Patna Godrej & Boyce Mfg. Co. Ltd., 6001-04/06, 6th Floor, Grand Plaza, Frazer Road, Patna – 800001. 0612-6606101
Chennai Godrej & Boyce Mfg. Co. Ltd., No.1, SIDCO Industrial Estate, Ambattur, Chennai – 600098. 044-66544444
Pune Godrej & Boyce Mfg. Co. Ltd., Apollo Square Building, Plot No 60, Survey No 599 – A, CTN No. 3638 Sahaney Sujan Park, Lulla nagar, Pune – 411040. 020-66255000, 020-66267700
Delhi Godrej & Boyce Mfg. Co. Ltd., Godrej Bhavan, Sher Shah Suri Marg, Okhla, New Delhi – 110065. 011-66507575, 011-66507070
Raipur Godrej & Boyce Mfg. Co. Ltd., Opp. Hotel Pikadali, G E Road, Raipur – 492099. 0771-6606601, 0771-6606606
Guwahati Godrej & Boyce Mfg. Co. Ltd., 2nd Floor, GS Road, Ulubari, Guwahati – 781007. 0361-6110700
Ranchi Godrej & Boyce Mfg. Co. Ltd., Plot No.236/237, Pandra, P.O.Kamre, Ranchi – 835222. 0651-2513114, 0651-2513116
Hyderabad Godrej & Boyce Mfg. Co. Ltd., 201 & 202, Lala 1 – Landmark, H.No.5-4-94 to 97, II Floor, MG Road, Secunderabad – 500003. 040-66431000, 040-66431004
Roorkee Bhagwanpur Godrej & Boyce Mfg. Co. Ltd., Khasra – No-174, Milestone, Village Raipur, P.O. Bhagwanpur, Haridwar – 247667. 01332-652036
Jaipur Godrej & Boyce Mfg. Co. Ltd., 502-506, 5th Floor, Gaurav Tower – 1, Malviya Nagar, Jaipur – 302017. 0141-6701401, 0141-6701400
Visakhapatnam Godrej & Boyce Mfg. Co. Ltd., Plot No. 238, Block – D, Autonagar, Visakhapatnam – 530012. 0891-2746511, 0891-2746513

Godrej Official Website: www.godrejandboyce.com  &  www.godrej.com

For any information related to Godrej Group and any product and service, customers can visit the websites mentioned above.

Godrej Group Social Profiles

The social profiles of Godrej Group are shared below and can be used to get the latest update related to the Godrej Group and its products and services.

Youtube Channel: youtube.com/GodrejGroup

Twitter Handle: twitter.com/GodrejGroup

Facebook Page: facebook.com/GodrejGroup

Important Links

Inquiry: www.godrejandboyce.com/godrejandboyce/sendanenquiry.aspx?id=16&menuid=973
For any inquiry related to Godrej and its products and services, customers can send their inquiries to the company using the inquiry page mentioned above.

Godrej Dealer Portal: www.esalesnew.godrej.com/ESales/Login.jsp
Above we have shared the login page for dealers of Godrej Group, they can log in to their account using the login id and password they having.

Godrej Vendor Portal: www.websrv.godrej.com/EBUY/Login/Login.jsp
With this link, Vendor can log in to their accounts using their login id and password.

Career: www.godrej.com/godrej/Careers/index.aspx
For the career, job, recruitment related information in Godrej Group, willing people can use the link mentioned above and get all the related information.


What is the Office Phone Number of Godrej & Boyce?

Godrej & Boyce Office Contact Details Phone Numbers
Head Office +91-22-6796 5656 / +91-22-67965959


How to contact Godrej & Boyce Office (Other Ways)?

Godrej & Boyce Office Contact Details Address and Email IDs
Head Office Address Godrej & Boyce Manufacturing Company Limited, Pirojshanagar, Vikhroli, Mumbai – 400079, India.
Head Office Fax Number +91-22-67961518
Head Office Email ID info@godrej.com
{ 40 comments… add one }
  • Buddha Deo Mahto January 25, 2020, 2:51 pm

    I have purchased four door wardrobe, sofa, bed and coffee table from Ranchi outlet of Godrej interio on 31st March 2019.The quality of wardrobe is not upto mark. The quality of sofa is also not good. Same in the case of coffee table. I have gone this company by thinking good brand name and service. But it is useless. The quality of wardrobe door is so poor that it has fallen down and the mirror has broken. The sofa is also worst quality. The foam of sofa has shrinked and the thickness became very less. In case of coffee table the leg is not properly fixed. This is the story of quality of product of godrej.
    The other side after sales service of this branded company is also worst. The service engineer coming to service at our home they are telling me that I am not knowing the how to use godrej product. The Dy Manager Mr. Rajeev prakash at Ranchi
    centre is not cooperative only his intention is passing waranty period. He has given huge amount of qoutation for getting his service. This is only intention of harrassing customer. I again request higher official of godrej to interven in this matter and provide service to me and repair my damage wardrobe. Sofa, and coffee table

  • Dr. L. P. Gite January 7, 2018, 12:44 am

    Dear Sir
    I booked one Godrej H1 wardrobe on 19/12/2017 at Bhopal (Gangotri) showroom and paid advance of Rs. 10000/-. (order confirmation No. 1181). I was told that the wardrobe will come in 10 days or latest by 31 Dec. 2017. I was asked to deposit the remaining amount of Rs. 137000/- on 30/12/2017 as the wardrobe will be delivered on next day. On 31st Dec. and 1st Jan. 2018 we waited for whole day to receive the wardrobe but there was no delivery. When contacted, the Godrej showroom people told that the wardrobe received at warehouse has some problem and therefore delivery will take few more days. Again after repeated calls from us, it was told that the wardrobe has come at the warehouse and it will be delivered on 5th Jan. 2018. As the same was not received on that day we again contacted and it was told that the wardrobe will be delivered on 6th Jan . Again as the delivery was not done , we contacted the Gangotri showroom people and it was told that the warehouse people were not responding and therefore, the delivery of wardrobe cannot be assured.
    It is unfortunate that the Company like Godrej has no coordination among its offices and staff. The customer has to run from pillar to post to get the items after making full payment. I request the Godrej higher authorities to please look into the matter and arrange to deliver the ordered wardrobe at the earliest. It has caused us a lot of anguish and all our programmes of going for visits/ other places had to postponed.
    Expecting prompt action from your end.

  • Biplab Kumar Dutta December 20, 2017, 3:09 am

    I have purchased one split A/C from Khosla Electronics, Dumdum, Kolkata- 700028, on March 2017 and have given a A/C payee cheque for an amount of Rs. 6220/-,drawn on Indian Bank on 1st wk of December 2017 for 4 years service contract . Although the amount is already credited to you by subject bank I could not get any further information regarding availability of relevant service contract.

  • DIPANKUR SAHA December 1, 2017, 8:23 am

    Dear Sir,
    I have booked one Slimline 3door almirah+OHU on 3rd June 2017 at Godrej Interior showroom at Madhyamgram .On 24th june 2017, evening 3door slimline almirah supllied but no information regarding overhead Unit(OHU).When I have asked the showroom , the Manager of that showroom told me that , at the time of loading he noticed the OHU was defective for that why the said OHU not delivered today he also told that it will be delivered shortly.On 09.09.17 the OHU delivered but the front door panel of the OHU found dent after opening the package.The Godrej Serviceman/Bally also noted & told that it will be replaced after receiving new one from GODREJ.
    After so many enquiry at Godrej service center/Bally & giving so many complain to you Customer Care 18002671122 till date I am not getting any reply from your end when the said front panel door of OHU will be replace ? give me in details.

  • Prithi Jotrao November 9, 2017, 8:39 am

    I have oredered a Slim line 3door cupboard on October 05, 2017, it was promised that it will be delivered in 30days … On 24th ocotber 2017 contacted the Godrej showroon in Dombivli East they asked to make a payment as the product is ready and after payment it will be delivered in 4days , Made a full payment on 25th October 2017, On 5th November 2017 got a call at 2.30pm that delivery the cupboard at 3.00pm .Was very happy but next day when the technician came he found that the Door of the cupboard is not delivered…being monday unable to contact store , The technician fitted the body of the cupboard and no door … till today no information that when the Door will be delivered visited the Showroon also, they only ask time but no solution…… Very paethic service….. From 5the everday contacting the call center the showroom number , visited as well but all in vein ……

  • Biswajit Roy November 9, 2017, 8:30 am

    Offer wanted for fire resistant filing cabinet (4 drawers) of 60m & 120m rating. At Kolkata

  • Ajay kumar saxena October 31, 2017, 5:46 pm

    Dear sir
    I am feeling very sorry to purchase godrej washing machine. I had purchased a fully automatic godrej washing machine in Oct 2016. Till Aug 2017 the machine was functioning good. The machine has became non operational in end sep 2017 for which I have made a complaint and it was repaired by ur service engineer. The very next day it became non operation for no water inlet. Again I made a complaint to customer care and it was again repaired. It worked for 4 -5 days again defaulted. I have raised around 5 to 6 complaints. They came each time and repaired the machine. Now my machine is down since 17 Oct 2017. Since then I raised 03 complaints bearing no. K2110178673, K2910186092 and K1710175072. For first two complaint I got a massege that machine is repaired but actually It was not repaired. In between ur men told that water inlet valve is defective, microprocessor is defective and wash motor is defective.
    The last complaint which I raised before three days, on that complaint no service call was attended even after three days whereas it has to be attended within 24 hrs.
    If we summerise the story, it will be like this the machine is defective since two months and I m not able use its services for which it was purchased. The health of this machine is very bad even this is in warranty period.I am afraid that what will happen after warranty.
    In view if the above it is my humble request to change the product as soon as possible. I m feeling very humiliated after purchasing the machine.
    An imediate response is solicited. …

    Ajay kumar saxena
    Your valued customer

  • Pravin Doshi, chairman Acme Group October 24, 2017, 10:45 am

    Dear Team Godrej,

    I am holding a safe vault of Godrej and has been experiencing a problem in operating the same, hence I had contacted your registered dealer – Raghuveer Enterprise and was attended by an Engineer Mr. Raj Singh almost 8 to 10 days back and we were assured that the required part (PCB) will be changed within 4 to 5 days but even after continuously follow ups, we have been told today that the part will be replaced after Diwali, that is next week.

    The purpose of buying a safe vault from a reputed brand “Godrej” is safety which gets defeated when its not utilized for its main purpose and is just lying as an ordinary box. Also such an irresponsible behavior from your after sale service team / registered dealer by taking things lightly is not acceptable at all.

    We request you to kindly take immediate action to enable us to use the vault during this festive season.

    Thanks & Regards,
    Pravin Doshi

  • VIKAS GAUTAM October 5, 2017, 7:20 am

    I am in need of job very urgently.09999009828

  • Rahul Sharma August 17, 2017, 5:48 am

    Godrej is the only company which I have ever seen with so poor customer centricity. Even Chinese products have more reliability than Godrej product.

    I have purchased Godrej Air conditioner 2 years back and it was the first product I have ever purchased from Godrej and hopefully would be the last product only.

    This is first company which I have ever seen with poor services and even poorer response.

    I have raised a complaint for gase laekage on 3rd Aug’17 which was visited on 4th to confirm that complaint which was registered is correct or not. Later, on 8th Aug Gas was refilled and within 12hrs gas leaked again. Then, again on 09th Aug complaint registered and it was initially informed to them gas leaked again and pls send the engineer with gas. But, unfortunately he came next day just to check that complaint registered was correct or not and after 3 days of complaint I still chasing them.

    Your company has a level of passing the ball to other person but not trying to close the customer issues. Your customer care provided number of miss pinky ji 011-43014584 and everytime she says, it will take time to attend your complaint as there is huge pendency with them. Later, she shard number for her number and he is not responding on call stating that only SMS.

    Even my family criticizing me for because it was my only decision to purchase product of Indian company (Make In India) but sorry Modi Ji you should know first that home companies don’t have that passion and courage to gain market share and serve customer better because for them it is more important to fool customer rather then feeding them with their services support.
    Additionally, people don’t have much time to chase daily for their rights and later on will end up with some other options like out chasing products of Chinese companies or from others.

    It is highly recommended to me by others that it is better to have AC on rent rather than purchasing from Godrej or any other indian company.

    Even after 8-9 days after logging complaint no engineer yet visited the location just to refill Gas and every time when i call they inform that they have raised urgent reminder but not yet received any revert. It is not possible for my family to take early off just to attend the engineer and even then your engineer doesn’t visit the complaint.

    Thanks & Regards,
    9818216198, 9810205198

  • ajay singh June 27, 2017, 9:19 am

    I would like to tie-up from your company to get better business for our hotel .

  • N.R.Narayanan May 25, 2017, 4:58 pm

    I am aresident of 116, Nirman Apartments, Mayur Vihar Phase i Extension.
    presently at Galveston. Texas USA on vacation. My daughter had given a
    cheque for One year AMC for the window AC 1.5.tonne to one <Mr. Rakesh
    frpm Godrej New Delhi branch, by the second week of May 2017. She was
    informed that the necessary AMC agreement will be received in my e-mail.
    Till date(25th night), Indian time, no such e-mail was received. Kindly look into the matter and send me the necessary AMC agreement, I wexpected
    the company tobe prompt in their dealings but it is not so. Kindly do the
    needful. Regards


  • Antony nelson April 14, 2017, 10:36 am

    Dear sir & mam
    My office name
    Vincy cars
    Total Fifteen cap
    A/4 unit 6 jai vidyadani co op hsg soc.ltd om nagar sahar pipe line road andheri east
    Any booking any call me

  • Rahul Singh Rawat March 29, 2017, 7:36 am

    I am Rahul Singh Rawat. My age is 26 years. I have done my Electrical Engg. Diploma. One Year Apprentice Electrician Maint. Federal Mogul Goetze India Limited….Plz My Urgent Job..

  • nitish prajapati February 28, 2017, 7:23 am

    my name nitish prajapati i am a fresher and my qualifications diploma in mechanical engineering production. mai job karana chahata hu .

  • Amar Nath Sharan February 10, 2017, 4:41 am

    I have nearly 25 years experience in the field of Accounts and Audit in construction company,I am M.Com.(Accounts) with first class, therefore need a appropriate job in Bihar in your esteemed company.

  • debasish roy January 18, 2017, 1:41 pm

    we bought a squadro 4 door. it was delivered after full payment. when it was fitted then there were many problems with one glass completely broken. it was supposed to be changed fully. first day we lost the full day , but it was not delivered. second day, we had to co ordinate with various department of godrej in kolkata so that the existing squadro could be dismantled and then we had to constantly co ordinate with delivery people so that ultimately it was delivered. now we have to wait for the fitting. it is more than one month we had paid the full amount ( 13 th dec’16 ). our experience with godrej is horrible. it is more painfull that even informing via mail to the head office, no action was taken. it seems to be like a govt organization. i would inform every body known to me that they should not buy any godrej products. they are only professional when receiving the payment but after that, they even dont bother to receive phones. godrej, you should be ashamed of yourself.

  • abinash kumar singh January 15, 2017, 8:55 am

    abinash kumar singh qualification 10+2th I.T.I. hai

  • Binesh kumar yadav December 4, 2016, 5:15 pm

    I need a job. I m graduate by ENG.

  • Amit Deokule December 2, 2016, 6:12 pm

    Hello Sir/Madam,


    My name is Amit Deokule. I am a resident of Pune and had purchased Refrigerator and Washing machine from your company directly in the month of October 2016.

    I was told by the sales executive, Mr. Avinash Joshi ( Cell- 9676722619) that we will get per product one bedsheet of Rs. 1300/- as a gift. He said that it will be received once the product is received by us at our home. Till date after following up with him severely, we have not received the same. Now he is not picking up the phone.

    We are not crazy about the gift but we are definitely concerned about the commitment he himself had given to us. The company like Godrej makes us so disappointed by their service; is something to feel ashamed of at your end.

    We also were annoyed with your demo person who had come for the first time to give us demo and he proved to be very unprofessional and now even Mr. Avinash proved the same.

    I have been also trying to contact your customer care on 18002095511 and they are also giving numbers of Pune HO which are completely wrong. One number got connected but I am not able to reach to the ultimate department of complaints where my complaint should have been lodged.

    The landline of HO is not available correctly in your customer care department which is not good because you must be having all updated information properly and they should not tell the customers that it is not available. Is this the way of serving?

    We want proper quality gifts committed by Mr. Avinash. Otherwise I shall take this to the highest level in Godrej because one of the senior persons who worked in your company for almost 25 and odd years is a relative of mine. In case you do not entertain our query, I shall escalate for sure.

    We paid in cash on time and made full payment as per your norms. We got delivery late and that time we did not say anything but now is the time where we should be serve better otherwise your service will have to be taken a notice for.

    Hope you can understand the severity of this email and hope to get a reply at the earliest!


    Regards, Amit

    Blissful Joy
    Amit Deokule
    Life Balance Coach
    Master Spirit Life Coach
    Global Member of CCA, Canada
    Professional Musician

  • Santosh kumar pradhan November 26, 2016, 2:56 am

    For job alredy cv sent more than time .2year expers….. samsung
    Company …only ha

  • shailaja mohadev November 17, 2016, 4:31 pm

    need quotation
    Stationery cupboard
    4 drawer filling cabinet
    Leather chair middleman
    leather chair high back

  • laxman prasad khanal November 7, 2016, 7:27 pm

    Sir 2-11-16 ko complain kiya frize ki to engg ak bola ki comprassor kharab bataya to aj tak comprassor le k nahi aaya.Ab mai kay karu media ko batau ya ………

  • simal Hansda October 27, 2016, 2:27 pm

    Maine 05.11.2015 ko ek single door refrigerator kharida tha jo aat -nou mahina mai hi eska PCB aur sensor ka problem aa gaya .Ta maine 05 october 2016 ko complain registered karaya technician deka aur chala gaya aur complain ko band kar diya,maine phir se 08 october 16 ko omplain register kiya ,humlog Durga puja main bahar tha call technician ka to bata diya humlog bahar to unhoney us complain ko bhi band kar diya,phir se 13 octobar 16 complain kiya bahut kosish karne ke bad technician aya ,kuch bhi change kiya .Do din bad feed back massage aaya your complain is completed ,Tab main head ofice ko e-mail kiya ,head ofice customer ko phone kia phir bhi abhi tak mera kam nahi hua .Ek representative se baat karne se bolta hai aapka saman aa gaya hai .ek bolta hai 6-7din lagega .Ab pata chala ki godrej ka total customer ka comment dekhne ke baad jo matra 12% CUSTOMER hi bhogwan bhorase jo unlogo ko aachha saman ya aachha service mila hai abtak isliye doston aur kabhi godrej matlena baad inlog bahut rulate hai .

  • Surender kumar October 9, 2016, 7:35 am

    We are interested to install godrej otimizer comactor in our office room size 12′ x 15′ at NBCC(India) Limited, nbcc place, Bhishsmpitamah Marg, New Delhi@110003. Please ask your authorise certified dealer to contact in this regards immediately .
    Surender kumar
    Manager (HRM)
    Mobile no.9868877661

  • Dheeraj Ranjan October 8, 2016, 7:30 am

    I need a fine belt of my washing machine having number 762. I am visiting your service center since one month, but no any responce getting from your center. Actually your ppl are not cooperating. Some times they say we will see if the belt is available or not. One day i went there and asked the same then the owner of the service center did not take good responce nor able to tell us about the belt. When i asked him strictly and threten him to complain in your comoany then only he took my fine belt number and the damage belt too, puted the belt no in a paper, took mine ph no and given his too. And saud to me that within two or three days i will call you to get the new one or you can call me up. After this insidence one week paased neither his call came to me nor his ph is on. Is this a way to treat with your customer, who is suffering from one month for a sheet fine belt. I am very upset with your company and your service center. No decepiline is adhering any person at the center nor proper taking care of the customer. Your service center incharge is Mr. Pappu and his mobile no is +91 95 04 966644.
    Its my humble request you to plz take a very good care of your customer and look into this matter ASAP to get my request resolve.
    Yours sciencer customer,
    Dheeraj Ranjan.

  • Shabnam Antia October 7, 2016, 8:19 pm

    Reached home from work at 23.15 tried to unlock door and door wudnt open.. lock is stuck.. key wudnt rotate..

    Called godrej customer services.. call answered by sandeep mane.. said technician will come in 3 hrs . Told him 3 hrs is 3 AM.. his reply.. cant do anything madam

    Gave me technicians phone number. Mr aamir.

    Called technician and he is not answering phn.. called him atleast 20 times thn his wife answers.. says aamir is riding bike and cannot reach soon.. i ask her can i break lock locally she asks me bill.. i tell her i am outside my house and i dont kno now whr the bill is.. i am panicking and all she tells me is tht madam its ur mistake u dont kno whr the bill is.. she tells me she cannot help if i cannot confirm if i hav the bill with me..

    Sandeep gave me number for assistant manger but even he didnt answer..

    Ridiculous service as still sitting out .. mind you i have the keys attaching the pics .. have also posted on twitter for ur ref..

    I just moved in to my new house and made a brand new door.. got the locks installed thru godrej technician who signed papers with me

    I wil definitley sue you for this …

    I am hungry and tired and alone and panickinh and not even a singel soul from godrej to help..

    Kudos godrej!! Good job!!!

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    Sent from Yahoo Mail for iPhone

  • Rabin Sengupta October 4, 2016, 2:46 pm

    4th October,2016.
    Dear Sir/Madam,
    With very much regret I like to state that a technician (Bappa Biswas) from one of your authorized service provider(I/Charge-Rituparna Das & Jayanta Kazi, Cell-8334869993/9836109431) at Behela,Kolkata attended my residence on 24th Sept.,16 due to a minor problem of my sofa-set & took Rs.350/- as per co.’s policy.He told me that within 24 hrs the concerned technician will attend the same problem.Also he requested me to send few photos by Whats-app which I did instantly.
    Surprisingly, today a SMS was received from your Co.on my cell 9748616522 at 18.04 hrs mentioning that “Your service call K2009417949 is completed THANK YOU for ur payment of Rs.350/- to our authorized service provider” which is highly irregular & objectionable. In the past the same persons cheated me like a regular practice.I think this particular service provider should bring to a “BLACK LIST” & their service should be permanently stopped & cancelled.
    Under the above crucial circumstances,I shall request you to look into the matter & do the needful at the earliest.
    Thanking you,
    Yours faithfully,
    Rabin Sengupta,( A VERY OLD GODREJ CUSTOMER SINCE 1960)

  • Sudhir Agrawal October 1, 2016, 11:12 am

    We are not getting service for the lock installed at our house.
    The person who came to repair was very rude and talking in threatening language. He charged app Rs 480 but the lock is still faulty
    Even after the several calls on customer care we are not getting any response
    It seems only one individual is capable of repairing the lock and is out of control of godrej company and we are left helpless
    I request you to intervene and send some good person for lock repair
    Thanks and Regards
    Sudhir Agrawal

  • Rohit Jasmera October 1, 2016, 9:12 am

    We want to purchase godrej refrigerator kindly call or contact us as soon as possible.


  • Sukumar Ray September 30, 2016, 9:40 am

    Godrej Washing Machine – Mandatory Service

    Sukumar Ray
    Aug 29

    to info, bhargab, rahaman, gitesh

    Godrej & Boyce Mfg. Co, Ltd.,
    Appliance Division,

    Pirojshahnagar, Vikroli, Mumbai – 400 079

    Ref: Godrej Washing M/C . Non availability of Service. M/C Model No GWS 6001 PP

    Dear Sirs,

    I booked one semi automatic washing m/c against my application no1589835 dt. 06.02.2013. model no GWS-620-FS, Color Satin Pink at an offer price of Rs 7700/= Delivery date requested was 18.02.2013.
    But this model could not be supplied as this was not in production at that time which surprisingly was not known to the sales person booked the machine. However I had to accept the captioned model, that too delivered after one month.
    Date of Delivery 12.03.2013
    Demo Done 12.03.2013

    After working for 3 months approx. it was found that the lint filter was torn.
    I went to the Godrej Appliance Division at GN 30, Sector V Salt Lake and met one senior officer. I was told that this item was not covered by warranty, and I have to buy the same and will be available from Godrej Service provider M/S Sparta Communication Projects Pvt Ltd. Who will fit the same.
    After couple of visits to the service provider’s office I got the replacement on 10.10.2013 on payment. It took nearly 3 months to get a spare.

    On 10.12.2013 one Godrej personnel visited and requested for AMC contract for the washing machine.
    We agreed and AMC was done for three years. Application No. 130900586. Where it was written starting date 19.02.2014
    And expeiry date was 18.02.2017.
    But the service contract received from Mumbai Office stated starting date 19.02.2015 and expirey date 18.02.2017 i.e for 2-years. When asked about this anomaly, I was told that the machine is under warranty for 2-years, so the contract is for 2-years. I was not given a proper explanation why the application form says the contract is for 3 years?

    Please note that more than 3 years have passed no service/mandatory service has been provided by Godrej or its service provider till to-day. I phoned up couple of times to provide service and a technician was send . The person visited said that they attend the fault of the machine not servicing of the machine.
    Last visited Mr. Dibendu Bose, who was kind enough to book a service call for me and took necessary detail. But nobody visited. I phoned Mr Bose and knew that he made a call and he was surprised that nobody visited. He also promised to book another call. But more than 3 months have passed no response from Godrej.

    I frequently get phone calls from Godrej personnel for various promo offer and also renewal for AMC of the washing machine.

    Why I am not getting service though I have paid for the same? Can I get a proper reply from Godrej higher authority?

    Sukumar Ray

    Sukumar Ray
    Sep 8

    to info, bhargab, rahaman, gitesh
    It has been 10 days I have sent you the above mail.
    Shall I expect a reply or an action from Godrej in next 7 days?
    Sukumar Ray


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