GoAir is an Indian low-cost carrier with headquarter located in Mumbai. Chhatrapati Shivaji International Airport, Mumbai and Indira Gandhi International Airport, New Delhi are the two locations of the hubs of this Airline Company. GoAir operates domestic passenger services up to 22 cities with around 140 daily flights and 975 weekly flights. Till 2014, it is the fifth largest airline in the Indian market by share.
It was founded by Jehangir Wadia in the year 2005. It has over 19 aircraft and due to the small size of its fleet, GoAir does not operate for any international flights according to the guidelines of the Ministry of Civil Aviation, Govt. of India.
GoAir Customer Care Details
The Company has a strong customer support for its customer. It takes care of each and every query by the customers. Below we have shared customer care phone numbers, email ids (of various departments) along with some important links.
GoAir Customer Care Numbers : 092-23222111 & 020-25662111
Any type of queries related to flight can be asked on this customer care phone number. Phone call will be chargeable according to the network provider. The company doesn’t have any customer care email id and fax number.
GoAir Customer Care Email ID (Refund): Refunds@goair.in
Customers or travel agents with any queries on refund can write to the company with PNR details to this customer care email id.
GoAir Customer Care Email ID (Media): firstname.lastname@example.org
Journalists or media people can contact the company through their customer care email id which is shared above.
Follow the company profile on the following networking websites to get the updates regarding flight status, news, offers, support etc.
YouTube Channel: N/A
Facebook Fan Page: facebook.com/GoAir
Twitter Handle: twitter.com/goairlinesindia
Google Plus Profile: google.com/+goair/posts
LinkedIn Profile: linkedin.com/company/goair
Instagram Profile: instagram.com/goairlinesindia/
Feedback Form: goair.in/bottom-menu/feedback-form
If you have enjoyed the services of GoAir then don’t forget to provide your valuable feedback through this form. It will not only help you to clear your query but also helps the company to enhance their services.
Grievance Redressal Details: goair.in/menu/about-us/contact-us
Customers who are not satisfied with the response of GoAir and wish to escalate the concerns can contact on the details shared in this link.
SMS Service: goair.in/menu/services/sms-services
With the help of SMS service of GoAir, one can check information such as flight status, search for the lowest fare, flight schedules and current promotions.