Gionee Customer Care Number, Email ID, Toll Free Helpline

China based Gionee has a strong offline retail presence in India. It especially focuses in the low and mid end segment android smartphones for Indian users like Marathon M5 Mini, Marathon M5 Enjoy, Marathon M5 Plus, P5W, S Plus, Gionee F103 etc. Among which Gionee F103 is popular in the mid segment range.

The company takes care of their customers by providing them with optimum support through their toll free number and various other medium. Here are all the possible contact customer care details of Gionee India.

Gionee Customer Care Contact Details

Gionee Toll Free Helpline Number: 1800-208-1166

Gionee can be contacted from Monday to Sun in between 09:00 to 21:00 excluding 3 National Holiday that are Republic Day, Independence Day and Gandhi Jayanti?.

Gionee Customer Care Email id:

This is the customer care email id through which you can also contact Gionee Mobiles.

Gionee Office Contact Details

Social Profiles

All the possible social profile of Gionee India are here. One can also contact the company through their social profile.

Facebook Fan Page:

Twitter Account:

Google Plus:



Important Links

Gionee Customer Contact Form:
Customer care form is another service provided by the company so that the customer can contact the company indirectly. Just provide your correct information asked in contact form and submit.

Gionee Technical Support:
Customers can follow the above link as it will help them to look for the details of the technical problems you are facing.

Gionee India Service Centres :
Look for a service centre in your regional areas and in nearby places, including GPS facilities helping you look for service centre in your nearby areas.

Gionee India Chat Support:
Customers can also chat regarding your query with one of the executive through the chat section.

Gionee FAQs:
Before approaching the customer care department, one can take a look at the frequently asked question section. Most of the simple queries about the company and their product are already answered in the FAQ section.

{ 24 comments… add one }
  • Sanusi adebayo March 14, 2020, 4:38 pm

    Dear Gionee Team,
    I am commenting from Nigeria, I purchased Gionee s11 lite in a couple years ago, order from jumia online shopping, but suddenly stopped connecting to the nextwork provider, it couldn’t seen sim card, I took it to the Gionee care in Nigeria they denied me due that was purchased online, kindly use your notable head office in assisting me to fix it up, if there is need to send a software to download here in order to boost it network , aside, from that everything is working perfectly including it wifi, only the network simcard could not connect, I can’t call or receive calls.
    Thank you
    Sanusi adebayo

  • ThankGod January 21, 2020, 9:35 pm

    Dear Sir I tried to update my s11 lite dey keep on telling me network error, pls what should I do?

  • brijesh December 11, 2017, 10:05 am

    jionee wale chor h

  • Bhupendra December 9, 2017, 12:13 pm

    Mera mobil gionee f103 h ,sir mere is mobil se mere fotos delete ho gye h 28april 2016 ke the ,sir kya wo muje wapis mil skte h sir , mere is mobil me jo fast gmail id use ki thi wo me bhul gya hu kya aap mujhe bta skte ho fast time konsi gmail id use ki thi .

  • Bibhuti Ranjan December 1, 2017, 11:00 am

    I am a customer of gionee mobile my mobile Screen is not properly work I give it for repair of nearest service centre at Jabalpur( M.P) on 13/11/2017 but till date I could not received you know sir important of mobile in life my INEI NO -861597035661266 please.

  • satish kumar November 24, 2017, 8:50 am

    hi sir/mam gionee waale chore hai and insse baade serive center waale chore hai laxmi nagar ke

  • Senthilkumar A November 18, 2017, 6:57 am

    Dear Gcare Team,
    It been Torment situation for me after my purchase of Gionee S6 handset from Poorvika ,Chennai in Feb’17, Where several time approached service centre as well as Customercare Team to fix “Mic” issue since 19th October’17 with very clear answer as |” Sorry , sir, It will take time” . Till Date I’m left with no choice otherthan sharing the real fact in this review.

    Kindly do needful

  • Paritosh Bagai October 18, 2017, 1:16 pm

    Dear Gionee Team,
    I had purchased your S6 Pro model on 06/12/16 from Croma Store in Rajouri Garden,New Delhi .At the time of purchase your salesman was trained in such a way that he changed my mind from Samsung A7 to his S6 Pro which seems a good training but only selling a product is not sufficient for a company to survive in a competitive market like India.I have been facing a constant breakdown in signals from day One and even your Authorised Service Center was unable to rectify the complaint and provide better services.In a nutshell the performance of the company is not upto the mark and this has become the reason of the
    downward trend in sales as against VIVO and OPPO the other Chinese brands. I request you to either repair of replace my handset or I Will be forced to approach the Consumer Court.
    Thanks and Regards
    (Paritosh Bagai)

  • sheikh kalim October 2, 2017, 10:37 am

    Plz mera gionee m5 + mobile do ghumao mat 1 mahine se ghumare, kyu galti hui kya meri jo aapke company ke mobile use karta Hu plz give me mobile fast service yavtmaal

  • vijay singh September 15, 2017, 8:27 am


  • Rameshwar Choudhary September 13, 2017, 10:17 am

    Please sir change my phone I am not happy bought gionee s6s. Regards rameshwar choudhary mobile number 9234670691, 8709200462

  • Rameshwar Choudhary September 13, 2017, 10:12 am

    Dear sir I purchased gionee s6s date 05/09/2017 rs 5000 down payment and I will pay rs 1900 emi to six months my phone battery is poor condition so my life is very sad. So I requesting to you please change my phone.

  • salauddin August 25, 2017, 10:53 am

    Dear Team,
    this is Salauddin .I have purchased GIONEE mobile F103 is continously giving some problems and in warranty period and I am paying for the repairs.service center in barbanki Uttar pradesh are charging for the repairs.It went shut down while conversation from mobile,I went to service center they did not disclosed the repair amount but i went to receive the repaired mobile they r charging me price for that Rs 675 for charging pin repair.I also confirmed the retailer shop from where i purchased,he is also saying many gionee mobiles are also having issues and when they go to service center for cliam they deliberately say that mobile is water affected.It is very annoying plz take care of this and do some helpful for me otherwise i have to go to consumer forum.My mobile is still in service center.plz help me to claim it free of cost.All receipts and mobile details are in the snaps for reference.



  • AADIL August 16, 2017, 7:33 am

    sir i have gionee m4 problem is that the flash light of my mobile flash light is permanent ly on no what can i do

  • Manoj joshi August 2, 2017, 9:19 am

    I purchased Gione P7 861969033312707 on 24-3-17 from authorised dealer Mangal Sales ,Haldwani, but due to battery problem I went to sevice center of Gione, last month , but the problem did not solve.
    Again I went to service center they said there is a problem in mother borad. After repairs I found the phone screen is going blank and switched off.
    Then I went to the dealer and told about that you have cheated me to advise me to purchase Gionee mob handset. The dealer told me sir ur phone is sent to the company and it will be handed over to you after repair it.
    Sir in this regard I have to say that company sould have to change the set, otherwise I have no option to go the consumer forum against the problems facing in this regard.
    Hope you will be consider on my problem sympetheically.
    Thanking you

    Manoj Kumar Josh I
    Mob 9412104400

  • somveer July 28, 2017, 1:56 am

    I buy this gionee company Mobil g.p5L .two age this phn is dead.
    It is a bad company.

  • Amit nigam July 24, 2017, 12:09 pm

    I purchased gionee s6s and I have faced many problems from when I purchased it.
    And there is a service center in Agra, today I went there to shot out my problem but they dined to short my problem out.and told me that you have to leave your mobile phone at least 7 days to shot out your problem.
    Sir this is not done pls short out my problem as soon as possible.
    Thank you

    Amit nigam
    M no- 8077243622

  • ajita February 8, 2017, 10:58 am

    dear Sir/Mam,

    This is to inform you that my gionee p7 max which i purchased on 27th jan 2017 , but it has so many problems which i face from the day when i purchased, and when i complaint this fault on shop , they refuse to change my set or either help me out , they said please go to customer care office , where they said u have to update your set, but after update i have to face these same problems again.
    i request youu to change my set or either refund my money, please help me.

    1- Eco problem
    2- Heating Problem
    3- Speaker problem
    4- Low Battery Problem
    5- Charging Problem
    6- Motherboard Problem

    Ajita Srivastava

  • Rohit pareek November 8, 2016, 9:43 am

    My m2 display change for ur Jaipur Bassi service center my number 8387817040 contact me plz

  • sunil shukla 9889531941 September 27, 2016, 10:59 am

    if u dont provide me touch pad then u will give me new phone .

  • sunil shukla 9889531941 September 27, 2016, 10:58 am

    sunil shukla,
    9889531941, 8960601941

    i purchased gionee m 5 lite blue- gray on 22/08/2016 but my phone touch is sink so i complain to the service centers(v.s. infoserve, faizabad road, lko) on 15/09/2016 bt they said me touch pad is not available on this time so i submit the phone and i also call to gionee a.s.m., lko mr anuj dubey but they also speak “abhi mail kr rha hu , 2 min hold kro, shaam tak ho jaega, kal ho jaega or ab wo meri cal b pick nai kar rahe ” .then i cal to gionee toll free no get make a call (after 50 times tried ) and i told her my facing problems and get her my job no gc16900100750 but they told me i will reply on tomarrow….
    so i want to inform everyone never purchase gionee phones bcz they cant good services to our customers after sales .

  • Devansh singh September 12, 2016, 6:31 am

    My gionee marathon m3 phone exchange for gionee marathon m4 for money for exchang

  • arvadiyahasmukh August 10, 2016, 9:09 am

    Gionne cer hed office contec

  • parvez April 17, 2016, 4:12 pm

    I waned to gionee m5 online shopping is out of shot which online shopping is available to gionee m5

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