Here in this article, we are providing you FoodPanda’s customer service number, toll-free helpline number, support email ID and support Twitter handle etc. through which any person can get a resolution of their queries related to company’s products and services. Customers who are a regular user of FoodPanda and searching for the questions like how to contact FoodPanda customer care, what is customer care number of FoodPanda, what is customer care email id of FoodPanda, helpful links of for FoodPanda customers etc can read this full article and get all details.
FoodPanda is a one-stop destination for ordering a scrumptious meal at your doorstep. Are you hungry and can’t prepare the meal, you can order all that you desire as this online portal will offer you free delivery. Covering over 19 cities and 3000 in India it is apt in delivery fast food, a variety of cuisines and delectable dishes right at your home, your workplace or anywhere. It delivers worldwide cuisines and also covers some of the top brands like Subway, Pizza Hut or Papa Johns. Recently, Tasty Khana has also been acquired by Food Panda. Their services are available in many states such as in Pune, Bangalore, Hyderabad, Delhi, Chennai, Noida, Kolkata, Chandigarh, Coimbatore, Surat and many more states/cities. They have launched their official apps also for Apple Store and Android Google Play Store, just install this app in your smartphone and place your order so easily.
FoodPanda Head Office Contact Details
FoodPanda Customer Service Contact Details
Customer care details of the company will help you in communicating with concerned representatives. It can be used for complaints, suggestions, feedback, reviews etc. related to the services offered by the company.
FoodPanda Toll Free Helpline Number: 1800-3000-3034 (not working now)
This toll free helpline number of the company will let you connect without paying call charges. Please note, it is for Indian customers only not for international customers.
FoodPanda Customer Care Email Ids
Customer Care: customercare@foodpanda.in
For Partnership: vendorservice@foodpanda.in
Press Enquiry: press@foodpanda.in
Convey your inquiries related to FoodPanda through email. Write an email addressing to the above-mentioned email ID, send it to the company and wait for the automated as well as the manual response against it.
FoodPanda Official Website: www.foodpanda.in
By following this above-given URL, customers can reach their official website where they can get more details about their services and read their services in details.
Social Profiles
Facebook Fan Page: facebook.com/foodpanda.in
Twitter Handle: twitter.com/FoodpandaIndia
Google+ Profile: plus.google.com/102709236334923874563
Instagram Handle: instagram.com/foodpandaindia
LinkedIn Profile: linkedin.com/company/foodpanda
YouTube Channel: youtube.com/user/FoodpandaIndia
These are the entire official social profiles of FoodPanda, social media is the best way for customers to stay tuned with any brand and company. By following these profiles you can get all latest offers, deals directly on your timeline.
Important Links
FoodPanda General FAQ ’s: www.foodpanda.in/contents/contact.htm
If you are facing any kind of difficulty related to the products or services of Fashionara. Then you must visit this page where you can get the answers of your queries easily. There is a list of questions available on this page and answers is also attached to this.
FoodPanda Smartphone Apps : www.foodpanda.in/contents/apps
Follow the above link for downloading the FoodPanda apps for your Android smartphones, Apple store, Windows stores.
FoodPanda Coupons: www.foodpanda.in/contents/vouchers
For the latest coupons and vouchers follow this above-given URL, they provide a huge discount on some famous restaurants.
FoodPanda Partnership: www.foodpanda.in/contents/partner%20with%20us
If you are the owner of any restaurant and want to become the official partner of FoodPanda then follow this above-given URL. Just fill the form available on this page and submit it.
Summary
What is the Customer Care Number of FoodPanda?
| FoodPanda Customer Support | Phone Number |
| Customer Care Number | N/A |
| Toll Free Number | N/A |
How to contact FoodPanda Customer Care (Other Ways)?
| FoodPanda Customer Support | Email IDs / Important Links |
| Customer Care Email ID | customercare@foodpanda.in |
| Email ID ( For Partnership) | vendorservice@foodpanda.in |
| Email ID (For Press Enquiry) | press@foodpanda.in |
| Customer Care Help | www.foodpanda.in/contents/contact.htm |
eske bare me jitna galat bol sakta hun hi kam hai , his reprensative ,koi ph ya phir msh ka reply ka reply ni kr pata .they need only revenue.
totaly wastage of time and money .Foodpanda is totally careless nd adopt to money without any exp.So plz dnt order on foodpanda ,you have soo many option.they show we have so many customer no .but there is no customrer care numbrer 1and complaint number .
chandigarh , u make fool to client no body pick your cll , you have soo ,so many website nd number ,But no num,ber are not working . i will sue you , you are doing totally fake commitment , there is no complaint number ,and customer care number . I spoil minimum 10 k .nd i trymg your reprentative person so many times ,but he didnt reply my answer .U make fool to client so plz dnt order on foodpanda .
Hii All,
Greeting!!!
I am Sneha Desai from Epicor Software India Pvt Ltd located at RMZ Eco World (SEZ).
Wanted to do enquiry regarding tie up with our company for food orders from you and other details.
Please reply me along with your contact number for further decision ASAP.
Regards,
Sneha Desai.
Epicor Software India Pvt Ltd
Campus 5B, 2nd Floor, RMZ Eco World (SEZ)
Sarjapura-Marathahalli Outer Ring Road,
Devarabeesanahalli,
Bangalore 560103
Tel.: +91 80 61769000 Ext: 49001
E-Mail: Sneha.desai@epicor.com
I have ordered food so many times through Food panda’s application and desktop site. Most of the time I felt same problem that is fully on communication gap and service design gap. Some of the time was performance gap. Actually, this is because they start their service through contact with different restaurants in that particular area and on the behalf of customer they collect food from restaurant and then serve to the desired customer. Communication gap is created when they cannot served their service on time. Many of the time cases with me, timing is the main factor for which I have very negative mindset with this service. They always came to the customer and gave the blame to the restaurant as that they served the food in late. Mainly in case of ordering food through food panda, is that time consuming and what the time show in website, they should maintain it. But no way, they became always late and blamed the restaurant body. These problem need to be solved through fixing the problem and customer should see and track the services at that moment and complaint against that. They should also talk with restaurant owner that if they continue both services and take money from food panda, they also have to give the food on time to them. Although they have customers in their restaurant. This is also a service design gap in their business process, as their main business stands on their providing services. If they started their business through the tracking facility of food service, then this design gap will be covered from the first. Obviously many of the time due to address finding there was a performance gap. This is because the one who confirmed the final order after I booked through app or site, he/she asked the full address and then the way how to reach it. But when the service delivery boy come to deliver the food, then there is some mismatch what was he said to. According to me, If they connected with the delivery boy at first (when the order is confirmed via call), this communication and performance gap will be covered.
pls call me 9205870313
i request u to please delete my no..
I ordered food from Foodpanda app at 9.38 pm and the delivery boy didn’t call for the time before he came out of the hotel.
And then after 2 hours around 11pm, he says he could find the address and the address is out of reach and from his side cancels the order.
What the hell type of service it is ?
Don’t you know that the basic procedure is to check if the locality is under your reach or not, secondly, you should call the customer and ask where is the exact location, there tell the Time limit. You should understand that someone is waiting for your delivery.
If u needed to cancel also you should be able to tell it before 1 atleast (an available time)
After 2 hours, even we try to order food from outside also, we cannot.
This is called customer service.
Stop the foodpanda delivery service if you cannot do it properly.
And the way the delivery boy is talking. It’s disgusting. Fucking irritating.
I’m so mad at food panda. I would chose swiggy over foodpanda.
Close this shit if your customers aren’t happy.
I ordered food for my family residing at jaipur at 7PM. The order was canceled by the outlet so I ordered to another restaurant. At 8PM food arrived from the order rejected restaurant and from the other one too. Now the need of food was only for one person.
I have ordered food at 7:38 with order id “v7ai-j6ox” and i did not get yet, It is going to be delivered today or tomorrow….customer care number no one is picking…when calling to restaurant ordered getting reply..”foopanada delivery has left with food,,contact foodpanda,,we dont know anything”.
very bad response in customer care 1860-121-3663
foodpanda ke sath busness kese kre
call me
food panda ka sath Bessie’s kasa kar
hello Folks
i order food just a while ago but got a call from food panda saying the vendor is not accepting the order at this moment so can i place your order with another vendor, i said okk ! look what he did he placed an order for sector 31 rather than sector 49. now i am hungry and it was a paid order. looking forward to get it resolved soon order id ::s2mn-6p7k.
you can reach me at 9718114708
I placed one order to foodpanda site today. But unfortunately the order was cancelled. when I place another order After that both the order receive at same time. i cant understand when my first order cancelled by you than why i payment the first order? it was cheating …. please refund my money
I have placed my order at 9.30pm, and my food panda tracking status shows that my order is delivered, but on contacting the restaurant, the food has not been picked by food panda. Besides this on live chat customer help when i asked to register this complain the executive disappeared
I am so mad at delivery service. We made order on 11.45am but until 1.30pm we still have not get our food yet.!!!!!
NA
My money got deducted twice but have not got the money as of now
sir mera name satyanarayan sharma hai main foodpanda rider tha dwarka new delhi se but maine 2 week pahle rezine de diya tha but meri bachi hui sallary abhi tak nhi aayi hai pls. Sir check karo
pl contac food fiesta 9821291020
Hi please call urgently. 9910940353. My order has not been deliver yet and there is a party at my home. Please call asap
Please add our restaurant in Food panda . Its international Brand , Please contact us by this mobile number 9551558481 as soon as possible .
Please add my delivery
Contact 9899581130
01147323132
Hi Shersingh, We request you to share your concern at customercare@foodpanda.in so that we can assist you better. Thanks. Team foodpanda!!
Please contact 9899581130
01147323132
Hi Shersingh, We request you to share your concern at customercare@foodpanda.in so that we can assist you better. Thanks. Team foodpanda!!
Contact sandeep maurya
Mob 9654124509
Hi Sandeep, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can immediately look into the matter and try to resolve at the earliest. Thanks. Team foodpanda!!
Add my shop 8557067642
Hi Vijay, Thank you for showing your interest in foodpanda. Request you to share your details at vendorservice@foodpanda.in with your details, so that we can start the procedure. Thanks. Team foodpanda!!
Add my shop plzz contact me my nu 9511628797
Hi Nilesh, Thank you for showing your interest in foodpanda. Request you to share your details at vendorservice@foodpanda.in with your details, so that we can start the procedure. Thanks. Team foodpanda!!
Add my shop
Hi Nilesh, Thank you for showing your interest in foodpanda. Request you to share your details at vendorservice@foodpanda.in with your details, so that we can start the procedure. Thanks. Team foodpanda!!
Useless service of food panda and vendors…hell service in gurgoan…hell service hell service…dnt order on food panda
Hi Akshay, We regret the experience you had with us. Please write to us at customercare@foodpanda.in and explain your concern so that we can immediately look into the matter and try to resolve. Thanks. Team foodpanda!!
I want to add my restaurant in Foodpanda. Please contact me
9971670865
Hi Krishna, Thank you for showing your interest in foodpanda. Request you to share your details at vendorservice@foodpanda.in with your details, so that we can start the procedure. Thanks. Team foodpanda!!
I want to add my north indian dhaba please contact me. my mob no 9632014600/9035748555
i like the service provided by foodpanda
Hi Nitin, Thank you for taking out your valuable time to write this review. Your kind words encourage us to achieve new standard of overall experience. Happy food ordering. Team foodpanda.
Call me at 9873711020
I wanna add my outlet to food panda
I want to add my restaurant in Foodpanda. Please contact me @9886138101
Dear Foodpanda
I had ordered one boneless chicken but I got the chicken with bone .Now plz contact restaurant and get me a boneless chicken.
please give me your helpline no
i want to cancel my order .
I ordered kfc bucket through foodpanda.This is my first order …as mentioned in the app i didnt get 40 percent discount…may i know the reason.
Hi, my order has been declined after I got a confirmation message at first and the money was not credited back. So how I am suppose to get my money back?
order has been declined but the debited amount still not credited in my ac so when i suppose to get my money ? contact me 9206911886
I book my food from food panda and food is very poor so call me9871594359
Hi Shubham, We sincerely regret the experience you’ve been through. According to our email conversation, we hope your issue stands resolved with a satisfactory resolution. Thanks!
Do you do this for everyone every single time? This is the third time I have made a payment online and ALWAYS the payment does not go through. When I contacted your customer support, they are telling me my net is slow. Are you kidding me? Do you think everyone is stupid?
This is really unfair contact no’s are not available of any restaurant of food panda,plz mentione valid no to connect vid you or your customer support.
Sir I have query for job in food panda support team and back office plz call me on 8087651402 or 7020428076 I m from pune
Plz add nub –
NIGHT EXPRESS- 9540942477 , 0120-2342000
hallo foodpanda my restaurant NIGHT EXPRESS located in greater noida it’s n organic veg restaurant,
delivery timing 24 hour.
Good panda was not able to deliver my cake order so u said that u will pay back my money…as I paid the money online u said that the money will be transferred to my account in 2-3 days bt today is the 7 the day Nd I didn’t got my money paid back….
Hi Shubhangi, We sincerely regret the experience you’ve been through. As per our email conversation, the refund was processed from our end already. We hope you have received it by now. Thanks!
Please add my restaurant my number is 8268831915
Hi i want add my restaurent in food panda fast plz,
kindly contact me on 8861751911
Food is good
Hi Sandhya, Thank you for your appreciation. We’re continuously working on making your experience nothing less than amazing. Happy food ordering. Team foodpanda.
order my food
Hi i want add my restraunt in food pand fast plz. Contact me
Hi Ravish, We understand you want to register your restaurant with foodpanda, request you to share your details at vendorservice@foodpanda.in so that we can assist you better. Thanks!!
I want contact Food panda kindly send me no.
I have ordered the food around 2 PM Today.I did not get even a order confirmation message on my mobile (7799546524) and nobody has called me out whether they can arrange it or not.Could you please confirm us ASAP.
Hi Deepthi, We tried contacting you a couple of times with no luck, request you to share a good number to call and your preference of time at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
nice delivery and food ….. delivery boys very polite
Hi Amit, Thank you for your appreciation. We’re continuously working on making your experience nothing less than amazing. Happy food ordering. Team foodpanda.
Food panda have not returned my money .When I have cancelled my order
Hi Shanaya, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
Aaaaaaaaa
I ordered 3 products from Foodpanda they accepted the order after 30 min they say item is not available guests waiting for dinner in my home Then one guy comes with food very rude impolite abusive as if he is giving me free of cost food I took the order as it was very late 11:30 pm He never tallied the items and told all items are there When I checked at table only one item was there and some salad of onion in 3 packets with chutney I informed Foodpanda but they told restaurant is closed ask tomorrow I.e.today Fraud committed by Foodpanda or there rider or restaurant , but I think rider took some items in between restaurant and my home….
Now they are not excepting there fault sad putting all blame on me …I want full refund of 1100+ rupees which I paid NEVER BUY FROM FOODPANDA NEVER BUY FROM FOODPANDA REGARDS KUSUM 8979636564
I ordered 3 products from Foodpanda they accepted the order after 30 min they say item is not available guests waiting for dinner in my home Then one guy comes with food very rude impolite abusive as if he is giving me free of cost food I took the order as it was very late 11:30 pm He never tallied the items and told all items are there When I checked at table only one item was there and some salad of onion in 3 packets with chutney I informed Foodpanda but they told restaurant is closed ask tomorrow I.e.today Fraud committed by Foodpanda or there rider or restaurant , but I think rider took some items in between restaurant and my home….
Now they are not excepting there fault sad putting all blame on me …I want full refund of 1100+ rupees which I paid NEVER BUY FROM FOODPANDA NEVER BUY FROM FOODPANDA REGARDS KUSUM 8979636564
Hi Kusum, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
I ordered 3 products from Foodpanda they accepted the order after 30 min they say item is not available guests waiting for dinner in my home Then one guy comes with food very rude impolite abusive as if he is giving me free of cost food I took the order as it was very late 11:30 pm He never tallied the items and told all items are there When I checked at table only one item was there and some salad of onion in 3 packets with chutney I informed Foodpanda but they told restaurant is closed ask tomorrow I.e.today Fraud committed by Foodpanda or there rider or restaurant , but I think rider took some items in between restaurant and my home….
Now they are not excepting there fault sad putting all blame on me …I want full refund of 1100+ rupees which I paid NEVER BUY FROM FOODPANDA NEVER BUY FROM FOODPANDA REGARDS KUSUM 8979636564
Sir I call to chawla chicken for your discount coupon but they egnore also sight not exept this thanks
Hi Nirmal, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
Only intel item if the two was delivered
Its very worst experience with Foodpanda that I ordered some chinese foeed from foodpanda I paid through online and from hotel its declined and foodpa da also did not contact to me for order which I given not even they credited my ammount.
Hi Shrikant, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
on food panda i was ordering for berhouz biryani and the payment was not going through because of “risk issue”
the rates on food panda and the discount are different when talked with berhouz house.
kindly check and revert
Hi Lolett, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
sale chutiya ho kya tum
ma jitni chodi jaya tumhari utni kaam ha
sale chutiya ho kya tum
ma jitni chodi jaya tumhari utni kaam ha
Useless buggers.. Even after writing in comments they are not reading or delivering as per request.. Bhenchod..
always we send messages to my contact numbers.this is very inconvenience to me,please stop to send messages to my numbers 7095757549,8801398093.I dont need any offers,when i feel hungry that time i will search for offers.please stop this nonsence to me.
Hi Aravind, We sincerely regret the inconvenience caused to you. We understand that you do not wish to receive daily SMS from foodpanda. We would like to inform you that we have forwarded both the number to our relevant team to unsubscribe, it will be complete with 48-72 hours. Thanks!
I recently ordered from eatsome, model colony, Pune (Maharashtra).The delivery boy made a fuss after coming to the office premise where i was expecting the delivery. He was manner less had no sense to talk and created a fight with myself, the director as well as the security. he was absolutely arrogant and a goon. Very dissatisfied with this experience and shocked.
I would want you to not hire such people with arrogant behavior and no ethics.
it was a nuisance. His number is 9075047410.
Bill code : #n4sm-nsy6
I want you to take strict action against this person.
Amount deducted but no order received. And booked it shows orderd failed.How can get my refund.
Boss i order from snack adda. Approx one hour forty mints till nobody reached and contact number is not reachable. Now tell me what can i do?
boss i order from snacks adda.Order is too late now arrox one hour and 40 mints delay nobody reached and contact number is not reachable now tell what can i do?
ignore the ph number, unable to delete the comment
I placed a order, the restaurant cancelled it, but I came to know about it by calling the restaurant directly, your app didn’t update and sucks big time.
If people waiting for food get such response the Panda will be hacked to death.
I feel Food Panda services are degrading day by day and it doesn’t really care for its users/customers. The most idiotic thing about FP is you guys have removed your phone as well. This is pathetic. I think will have to start an online petition against you guys soon, and by going through the comments I feel, there will be enough supporters to nail this.
09916383486
@food panda proceeding
I have ordered and paid online at 8:43 pm around 27 mintues before now n ma order is still no confirmed by the restaurent
Hi Vinod, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
Ordered 1 hour ago and payed the bill online but now it shows i haven’t ordered anything and no confirmation or anything at all from you. I heard a lot about foodpanda but it seems its just spam. There is not even a number to call you. I will put up a complaint in consumer forums by tomorrow and if i have to go further i will do that. All on you now.
Hi Saurabh, We sincerely regret the experience you’ve been through. We would like to inform that we have “Live Chat” support available 24X7 along with our email support customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
MSN messenger is also super fast than your chat, sad 🙂 no response only
Hi Sachin, We sincerely regret the experience you’ve been through on our chat support, we would like to inform you it might be because of high volume. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
Foodpanda is becoming super bad ths days, keep it up
we are verifying your payment, this may take 5 min and i am waiting since past 15 min. no number to call you as well.
Hi Nandu, We sincerely regret the experience you’ve been through. We are continuously working with payment gateways to make this process more convenient. Also, we would like to inform that we have “Live Chat” support available 24X7 along with our email support customercare@foodpanda.in to assist you with any query or concern. Thanks!
Hii , i had placed an order and had done my payment with card but i can’t see my order details in the app.
Hi Mehar, We understand that you want to check your order details. Please share your account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
jop
Hi we r waiting for our order to be accepted from last 45 minutes .
Very bad experience
Hi Nidhi, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
Hi Ankit, As per our telephonic conversation, you posted this comment by mistake and your order delivered to you successfully. If you still have any other issue you may write to us at “customercare@foodpanda.in” or start a live chat via app/website which works 24X7. Thanks!
Worst service, poor resolution and website is the worst
Hi Nimit, We apologise for the inconvence you faced with foodpanda. We request you to share your account/order details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
Bahut hi gandi delivery hi
Hi Dharm, We sincerely regret the experience you’ve been through. We’ll share this with our team & surely work on it. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
One of the worst apps in India..which resorts to cheap gimmicks..I wanted to order food online and since they do so much advertising.I decided to give it a try..so downloaded the app and found the restaurant too and then the problem began.food panda appasks for email I’d ..and the email I’d and password is not accepted its clear that they want the customer to login through Facebook and then they can access the contacts of my friends list..when I declined I could not place the order..such cheap tricks..I wasted one hour in trying to make the order..one must be transparent when advertising and must be user friendly..will never try this worst app.guys please try this app yourself and then decide..people at foodpanda I want to order food and don’t want to waste my time filling unnecessary links which you guys have.
Hi Deepu, We apologise for the inconvenience caused to you while creating an account at foodpanda. We would like to inform you that it is not mandatory to login/register from your facebook account, if you are unable to login please share your email id and phone number with us at customercare@foodpanda.in so that we can assist you with a satisfactory resolution. Thanks!
Excellent Service!!!
Worst service..
Manually muje order shop pe call kar ke confirm karna pada
same
Hi,
Food panda is best service in India and serve testy food. But thoda late ho jata hai refund kerna main, lekin this is best.
I placed an order and never received any confirmation , have already paid advance. I need my money back very worst services u r providing to your customer…. Not satisfied at all
Please confirm when i can expect my money back.
My no 8377862375.
Take this on priority
Hi, i had a same problem earlier. thanks
Hi, Vivek, We apologise for the inconvenience you faced with foodpanda. We request you to share your account/order details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
I had ordered food from happy days 2 days ago and I paid for it online…but never received the order… I have already dropped an email with a screen shot. .please arrange a call back fast…
Hi Nikita, We apologise for the inconvenience caused to you. We hope your issue stands resolved, if not please share your contact details at customercare@foodpanda.in so that we can get in touch with you and assist you with a satisfactory resolution. Thanks!
today (13/01/2017) I have order 19 set for lunch meeting at the office.After a few minute,i double check they tell me that the order was cancel due to the payment took awhile to progress and no notification or call from your side about this cancellation. i’m very disappointed
Hi Azilla, We sincerely apologise for the inconvenience caused to you. We request you to please share your order/account details at customercare@foodpanda.in so that we can get in touch with you and assist you with a satisfactory resolution. Thanks!
i didn’t received my refund as i bave ordered food but it was cancelled by your side
Hi Anchit, We apologise for the inconvenience caused to you. We request you to please share your order/account details at customercare@foodpanda.in so that we can get in touch with you and assist you with a satisfactory resolution. Thanks!
I am ordered food on jan 1st 2017 the restuarent ppl not able to supply food to my place i paid through freecharge when i chated with food panda ppl they said they refunded money to free charge wallet but i didnt recevie any my money to my wallet now foodpanda ppl they not taking resposible for money
Hi Sreedhar, We apologise for the inconvenience caused to you. We request you to please share your order/account details at customercare@foodpanda.in so that we can get in touch with you and assist you with a satisfactory resolution. Thanks!
Delivery boy says that he is not supposed to enter my building to deliver food and I have to come out and get food @ 1am. He says that this is food panda policy. Very poor. Worst experience ever while ordering online food.
Hi Kinara, We extremely apologise for the kind of behaviour from a delivery person, we would like to confirm that we do not have such policy to come out to pick the order. We request you to please share your order/account details at customercare@foodpanda.in so that we can escalate this issue to delivery team and assist you with a satisfactory resolution. Thanks!
8/1/17 3pm I had ordered food on foodpanda 1 hour 20 mins ago – motel highway restaurant and paid online. Food hasn’t come yet to my address nor have I received any call from foodpanda/restaurant. I am not able to phone your helpline and also the restaurant.
Kindly refund the money of make sure the food gets here.
Hi Ranjit, We extremely apologise for the delay, request you to please share your order/account details at customercare@foodpanda.in so that we can escalate this issue to delivery team and assist you with a satisfactory resolution. Thanks!
08130481919
I had booked food on food panda in dec. The amount i paid more than the delivery pl send the status of refund of money in my account
Hi Dr. Yadav, We understand that you were looking for the confirmation email of your partial refund. Our records indicate that you received the email and your refund on time if not, please share your concern at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
It’s worest
Hi Mr. Reddy, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
I have downloaded this application today only and ordered food for my family but unfortunately this was my worst food experience. The food was delivered by R1 restaurant near Karol Bagh metro station . The quality of food was worse than those served in railways. The charge that he took was Rupees 612. I am feeling like I have been duped and cheated by him. On calling upon the restaurant and complaining they have switched off and blocked my number. Kindly take appropriate actions against them or be prepared to face legal and Harsh actions. Thanking you in anticipation.
Anshul khattri
(Adv. Delhi High Court)
09971139426
Sent from my iPhone
Hi Anshul, We regret the experience you had with us. As per our email team we hope you received the replacement food, if not please let us know by sending an email at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
very bad experience order had not confirmed mostly got transaction error. and after that money has not refunded till 11 days over but money have not refund my account.
Hi Aparna, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
Great service!
Hi,
i m not fully dis-satisfied ur service and i will not suggest any one to go with food panda because i want to share my feeling with u that food quality was very horable and serving condition was also in very bad manner and tastless and and i thing very disappointed because yesterday is my wife birthday so i was very sad because planning is distroy and reason is food panda and i was feel why i was make my order through food panda i never ever go with food panda
thanks
kamal yadav
Contact no 9718599835
Hi Kamal, We sincerely regret the experience you’ve been through. We would like to inform you that our relevant team is working on your issue, request you to please check your email assure you a satisfactory resolution. Thanks!
regarding not delivered the items for order yesterday and amount also not retained.
Hi Trilok, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
its a worst exprience with foodpanda …..money refunding is impossible with it…
Hi Rajeev, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
We have offered prawns fry from ready bowl & paid amount. They called & said its not a available, & want to replace order with something else. Its not fair.
Hi Santhi, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
I orderd Food and online payement made but Food not come i called restaurant he Saïd after 2 hours 15 min but Food not come ….
Hi Abhijeet, We sincerely regret the experience you’ve been through. Please share your order/account details at customercare@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!
Ordered two hours before and still didnt get my order.
Called restaurant 3 times.
Restaurant Name – Veg always,Greater Noida
This is your service foodpanda. Pathetic.
Highly disappointed.
Ordered from Dominos and its been more than 30 min still no one called or delivered, I want my money back.
Need voucher … need to send new year food to my granny
Need voucher
i just ordered from foodpanda the payment has been made but the order is not placed yet
worst app ever
My payment had been done from my paytm wallet but no orderplaced.
I want my money back in my account 7011310626 now …. And i hate foodpanda.
And i will suggest all not to use thi bold app
Dear Team ,
I am receiving Unwanted SMS without any subject plz fix the problem
What’s going on wiht ur system
Fix it soon else I have take next step against you
Dear FoodPanda,
In last 30 mins , Have received around 50 messages whats wrong with your system can you check and resolve this soon.
We cannot tolerate such stupid messages interrupting us.
Thanks
Prasad
In last 15 minutes I have received 329 messages, what is wrong with your system. It is so disturbing, cant make a call or receive one.
Can you stop this menace !!!!!
Why you useless guys keep on sending daily SMS updates. My number is in DND list and I even unsubscribed from your services. These are messages are very distracting at my busy schedule. Can some body tell me how to stop receiving SMS from this bloody food panda.
Today I order food from Zaika Restaurant Bangalore, but they cancelled my order after getting payment. wtf. Foodpanda is useless. They couldn’t co-ordinate among their vendor. FAILED START UP – FOODPANDA
I have ordered a food from foodpanda but the order was been cancelled and the amount was been deducted from my debit card account within how many days i can expect that my money could be refunded?
In 12/12, I given two order in mistake . I will pay for two order .Discussion with restaurants owner one order did cancelled . I received only one order but second order payment is not refund yet. I try on live chat but no solution. Very bad service and not transparency
no refund done for my food order which was cancelled but amount has been deducted from my debit card. foodpanda people say it will be credited back within 10 days but its more than 18 days and i am still waiting for my amount.
customer care number is not working at all….
I ordered my food on 02 December. the amount was deducted from my bank account but food order was cancelled.
I also complaint on foodpanda thru chat to get refund. They said it will be done within 10 days but till date I have not received any refund. This is what bad experience in orderign online and order get cancelled but did not get refund.
I have ordered my food from foodpanda on 03 november 2016 from tadka freaks(NH 64,zirakpur) via paytm wallet.But the order was cancelled automatically but I still didn’t get my refund back.Please concern my issue.
This is so disappointing and disgusting at the same time. I paid online and hotel never received order the money got wasted plus the time
My problem also same….fake app
This is so disappointing and disgusting at the same time. I paid online and hotel never received order the money got wasted plus the time
I have ordered food from A to Z family restaurant in HSR layout from Bangalore .
And i have found cockroach in gobi manchurian it’s very unsatisfied and please refund my money back
I want to refund back my money in FREE CHARGE wallet
food panda sucks, sorry that I am using this word, but your services are totally third class. my amount has been deducted but still I haven’t got my money back
Sir,
I ordered my food from Food Panda apps on 9/12/16 from Red aquamarine (Margao) Goa via FREE CHARGE wallets.
My order was auto cancelled but still I didn’t get my refund back to my free charge wallet.
Thank you
With utter shame and disgrace i have to bring to your notice about highly irresponsible attitude of your brand that i have faced.
this os the third time, money has been withdrawn from my account, i have not recieved an order and neither have i recieved any refund.
I was long back in october( near desherha) , one was in nov.
And one was today.
it was my hard earned money and after causing so much of incovinienve to your regualr customer by not giving them food after making them wait for hours without informing them of the glitch, the least you can do is to refund the money on time.
I have had several chats with your staff which was another pain altogether because of highly inefficient live chat system of yours. then it is so difficult to trace your number to have telephonic conversation with your custumer care staff.
the amount is nearly 800 bucks now.
kindly look into the matter and refund me my money so that i can delete your app and i can be rest assured that i never have to deal with this app ever again.
With the kind of brand name your compnay has…. this inconvenience, irresponsible and unprofessional attitude is matter of high grace.
I dont want to do anything with your company ever again so can you please just refund me my money as soon as possible.
My advice to anyone who reads this, dont ever use this app .
With utter shame and disgrace i have to bring to your notice about highly irresponsible attitude of your brand that i have faced.
this os the third time, money has been withdrawn from my account, i have not recieved an order and neither have i recieved any refund.
I was long back in october( near desherha) , one was in nov.
And one was today.
it was my hard earned money and after causing so much of incovinienve to your regualr customer by not giving them food after making them wait for hours without informing them of the glitch, the least you can do is to refund the money on time.
I have had several chats with your staff which was another pain altogether because of highly inefficient live chat system of yours. then it is so difficult to trace your number to have telephonic conversation with your custumer care staff.
the amount is nearly 800 bucks now.
kindly look into the matter and refund me my money so that i can delete your app and i can be rest assured that i never have to deal with this app ever again.
With the kind of brand name your compnay has…. this inconvenience, irresponsible and unprofessional attitude is matter of high grace.
I dont want to do anything with your company ever again so can you please just refund me my money as soon as possible.
My advice to anyone who reads this, dont ever use this app .
Dont use this app.
They dont ever inform of any technical glitches. U would end up waiting for hours for food only to find that ur order had some technical glitch.
Compensation for the incovinience and taking responsibility of their mistake is far fetched be ause they then dont even refund your money.
This has happened thrice with me in a period of 3 months
And to top it all, it is almost impossible to call them to talk about these problems.
Their live chat sucks, they take forever to reply and check the inf9rmation you gave them in the first place and it never moves past that stage because by the time they reach that stage of actually resolving your problem you would have already waited for hours for them to reply and then at the end moment the chat would get disconnected ( that is u are lucky to not have your chat disconnected several times before reaching that place )
My advice…. dont ever use this app.
I have done payment on 27 nov 2016 of rs 375via paytm & as per paytm he has done the payment to food panda & food panda cancelled my order saying .. payment not received. Till now , no answer from food panda & even there is no way to approach for payment reversal. No one is listening. Pls be cautious for ordering…
Hello whats the low grade customer support u guys are giving. I got disconnected twice and third time i havent got any resolution and they just ended the chat. I was on hold for 10-15 mins saying it will take sometime to check with restaurant and suddenly they disvonnected. The advisor Iqbal… what is the way of support… i needed a refund for mu order as it was different. But in return i didnt received anything.
I ordered food through foodpanda and the restaurant called me up after sometime and told me that they will deliver the food in 10 mins.i waited for around 1 hour and still didnt receive so i called the hot paprika restaurant nd they told me that it wont be delivered and asked me to cancel the food.these guys totally made a fool out of me and made me wait for this much time. I made my payment through paytm so i need my money back.what should i do ???
I ordered food from hot paprika nd made the payment with paytm.the restaurant called me after sometime and said that they wont deliver the food and told me to cancel my order .so what about my payment???.hot paprika restaurant totally made a fool out of me today .i need my money back ..
after providing all information about amount has beendeducted from my account foodpanda not solving customer problem.Transcation details 01000063433697 dated 23.11.16 but not providing information about fraudent details who has ordered …… to me.Even this matter would be taken up with Modi & jetali for not solving this issue by bank and foodpanda.
amount of Rs496 debited from my account without ordering any item as we were not at all knowing foodoanda but fraudent happened on dated 23.11.16 at 6.21 pm for above amount.
I just made an order…then i got message from food panda told me that the restaurant just declined my order…so how about my order. May i get back my refund
when i call the customer care they dont responce.. thet dont pik the call . how can i refund my money.?
yerterday i had order the food in foodpanda. but which i order tha item has not that hotel. but foodpanda app show’s that itel available in that hotel. anyways i canceled that order. but i dont get my money refund
Yesterday placed an order but my order got cancelled n deducted amount its so pathetic…how will I get my money refund..?
I ordered from foodpanda. They deducted my amount but the restaurant cancels the order and i did not get my refund. Seriously worst service of foodpanda.
new registresion full deatail call 7299528668 chennai
Gurgaon Raj Nagar received foodpanda
Please visit the Gurgaon Raj Nagar please food order then please
I give order in foodpanda.but deducted my amount.but i did not get my order. Seriously the service of foodpanda is very pathetic.
I ordered food and My money is Also Deducted from account But the restaurant says they do not got any order …Fix it fast Please ..
No proper customer service .
worst service.fooling the customers
Order not yet placed, amt deducted but there is no proper response.
My order not deliver. Please call immediately.
@FoodPanda, my money deducted twice but still my order has not received.
There is flat 40 percent offer coming coupon code is RUQSH if I placed the coupon it is coming invalid then y ur sending this coupon to my no…
I paid twice ,my money got deducted and I could not place my order.Please help me get my money back.This is just ridiculous!!!!
I paid twice, and the money got deducted, but I could not place the order. Neither could I use PAYTM successfully.
U r pathetic ,disgusting I ordered 1week before my food and later on even added some dish u bluffed me no food no cal nothing refund back my 2000rs ,u all r bullshit ,I don’t expected dis from u all
pathetic customer servide. just do time pass with out solutions.
I ordered my fool on 21st Nov from Tawa and Tandoor, Undri, which was available on sight as open and got the confirmation also. then in just 10 mins I received a call fom FP saying the order is cancelled and we are replacing it. the stupid fellow replaced it with some low quality restaurant and I received Murg Maskewala whcih was so chilly spiced up that one one could eat it. despite of the fact that this dish is sweet..
No I want my money back for 160 which was the cost of the dish. pathetic customer service. no responce. just fooling around people.
how will i get my refund
i have ordered food from food panda so i want to know where the fuck is my order please share the customer care contact number
mc
we ordered 3 paneer tikka biyanies from ice and spice katraj and it 1 and a half hour please give us their contact please
I want to register my hotel under foodpanda pls contact ,
Regards
Raj Pillay
9890939997
Please refund my money
I ordered transaction was successful by FreeCharge but order got cancelled but up to now they have not refunded my money
I’ve ordered food but the order was not successful but amount was deducted from my account so please reply.
1.5 hour late
I shall not buy again, making fool
Made advance payment paytm
Ordered twice…. payment accepted by u ppl… order cancelled….. customer care not responding… want my refund
I have ordered food chicken lababdar and roti and I haven’t received my order so refund my money back
Hi,
I ordered food through food panda. The restaurant is Foods99 and food was order 30 min late. When I check package then I found the food was different than what I ordered. I informed the restaurant and food panda but no one responded. I request you to pay my money back as I feel the service is not appropriate and also no apology.
Thanks
9555328065
I ordered 1 paneer pizza with veg pasta from public cafe sec 41 noida they accepted my order but not delivered. Its been more than 1 hour still waiting for my order. This is the only reason for failure of foof startups in India. They dont deliver & saying we are changing the world. If this the standard so I request all people to not order online on foodpanda.
Order nonveg pasta but order was not deliverd
live chat is not active cant call any number !!!WHEN WILL IT GET DELIVER
OR REFUND
Where is my order ???
I placed my order and pay through online now you are telling that the restaurant denied the order…….whatever it is….i want my refund ASAP.
Such a bad experience
Worst experience ever got and to complaint only chat what a pathetic service you are providing.
Dinner with BFst..wow Muzaffar bhatt!!!…and then…only chat…khane ki complaint ke liye subah tak wait karna padega…pathetic
I had ordered 2 half Hyderabadi Chicken biryani and one green salad but the restaurant delivered me veg biryani …….this was such a bullshit
…..Not happy with the service….u r taking the money but even not giving the people their correct order. In future I m never gonna use foodpanda and I will even suggest my all friends too not to order food from foodpanda.
Restaurant didnt prepare my food
Cancel my order!!
ridiculous service
same happened with me tgey charged my credit card twice for an order. this is pathetic customer service
I ordered food around 7.30 PM and delivery boy first called at 9.20 pm that he was starting at the restaurant and he came at around 10.20 PM. This is such a waste to believe on these guys. I waited for 3 hours and i finally cancelled the order. Time Waste
Your payment gateway doesn’t work properly…. Last time i got charged thrice on my credit card because of that…. I contacted your people on live chat…almost four times…I still haven’t gotten my cash back….
I have stopped uaing your services since then!
I miss frequent user of foodpanda …before two days I ordered a cake from your app….But your guzz called after 3 hrs and informing that there is delivery people is not available to provide in my avenue.so I req u guzz that i il pick up the order….mean while you people put me hold for 10 min .After 10 min again your people retrieved me that said the restaurant is closed. ..At the situation time is 10.45 Pm …so I can’t get a cake from outside shop…..So as care less of your works I loss my best friends brithday moment. …….just hardly disappointed…
I miss frequent user of foodpanda …before two days I ordered a cake from your app….But your guzzling called after 3 hrs and informing that there is delivery people to provide in my avenue.so I req u guzz that i il pick up the order….mean whe you people put me hold for 10 min .After 10 min again your people retrieved me bad said the restaurant is closed. ..At the situation time is 10.45 Pm …so I can’t get a cake from outside shop…..So as care less of your works I loss my best friends brithday moment. …….just hardly disappointed…
Very fake offer Please Don’t misguide people with your list . I am highly disappointed.
Hey I am an existing customer of food panda. I want inform that the quality of food that is served by food panda is very bad. I have to throw it all . It is not happening for the first time . It has happened in past as well.
In food panda terms and conditionyou talk about everything payment cancellation prices delivery …..but the most important thing you forget the quality of food.
At least give your restaurant proper rating . Please Don’t misguide people with your list . I am highly disappointed.
Worst..
Order cancelled but payment not refund
Order no. S2adk9pj1 amt. 342.37 dt 11th October 2016
Dinesh Rawat
Ph. 9999919625
Whr’s d service Man….
Yet not received the food…. 🙁 :((((((
2 hrs ho gaye….realllyyyy very very bad service
worst delevery ever…i order biryani from abhiruchi via foodpand, i gave at 8:45 Pm they not delever even after 11 PM. if i call to abhiruchi they said contact food panda,food panda people not responding properly…after talking with customer executive they sent deliver boy number i dailed that nuber he is not at all picking my call…very bad service food panda dont loose customers…
Worst service…ever…ur delivery dnt have change n then they say they will give in 10 mins..bring n give it…bt after 10 calls still he is like coming in 5…after waiting for 2.5hrs..every time i call…coming in 5 mins…kindly ask ur delivery men to have change or even be truthfull to customers.at 12 at nite he expects me to wait…definalety will nt use ur services ever again…worst..kindly maintain this so others dnt have to face dis situation..
M6yd vendor code .. called so man times many mail for your cheque invoice number but no
Action has been taken.
Nice food panda
Youguys are really quick in taking payme t but it took you half n hour just to tell that the order is cancelled …..excuse me … Except payment when did u accept my order….lame exuse that it mentioned that order might get delayed due to bad weather conditions….can somebody explain me where it’s written that it ll be cancelled without ant acceptance but u ll charge me for an undeliverable shit & will give me a fucking option of getting it refunded in a few days …boss let it b 150 or whatsoever amount ….am not here for any charity….
I have Reataurant. Want to do tie – up with foodpanda for home delivery. Please contact me ASAP. 9703704412
We want to do tie – up for our restaurant in south delhi with foodpanda for home delivery. Please contact me ASAP.
From,
IN HUAZ KHAS VILLAGE SOUTH DELHI
Cont :- 9818442984
I have Reataurant. Want to do tie – up with foodpanda for home delivery. Please contact me ASAP.
From,
Near Indira Collage Wakad on Pune bombay Highway , Relish Restaurant.
Cont :- 7720071818
want to do delivery job in it company plz. contact 8802556008 vipin Kumar
Hi
Sir my restaurant tasty fare dlf 5 gurgaon food panda sap se jurna chahtahu ki sap
I placed an order but no delivery even after 1 hr myself called the restaurant that fucker told me to come and collect
Restaurant is
Hotel godhavari
Madiwala Maruthi Nagar
Please contact 7767829199
Fucking shit service from food panda making customera fool as i ordered something else but deleivered something else when queried from reataurant they said we didnt had any order through food panda looks like they are serving from some local dhaba and making people fool.
Very bad experiwnce worst service and quality food aupplied make me ashamed in front of my guest.
I am going to uninstall foodpanda app.
Worst service and worst application.Order never receive.
Food panda is a superb fucking service, I previously heard by my friends and today I experienced. Going to uninstall an app and suggest not to use.
Re erri pa fuckiìii service why g u maintain this type of service . Do nt u understand the feeling of customers .
I never saw like your customer service I tried since 1 hour .no one picking my phone . F***k f***k Bull shut and my roomate bobby yellow shit for ur service
I was placing order on mobile app. My amount got deducted but never got order confirmation. Domno we’re my money went
Worst…Its been one and half hours since we ordered…No response yet..Will never order again..
Who the f*** is running this aap. i have ordered food and its been an hour and i didnt even get the confirmation. But money is debited from my account. cheep service. fucking waited morethan 15 min on call but nobody responded.. ill file case on consumer court
Fuck u foodPanda….
Bloody fucking people!
This is the second time I face,waited 4 hours post the order.
Rascals don’t even answer our calls.
Worst service!!!!
Your services are worst. I received my order after 1hour 20mins. Poor services really.
Worst food app ever used …..worst worst worst
Hi,
I have placed one order through food panda,As Per food panda application order deliver within 60 min, but order not fulfill by restaurant in 60 min after that no any call from restaurant and food panda .but one my mistake i m already paid advance.AS per Customer required one positive help desk from any side restaurant other wise food panda. I agree food panda provide customer help desk but its not give any type of positive response. i have tired to talk with all customer executive but no one to give me any type of time for deliver food. still after 120 min no one call me regarding my food, and only one answer “sir i will call u within 10 min ” but still after 2 days no any one call me.so i suggest to all please not pay in advance.
Worst possible food delivery service..ordered from food panda at 8.25 pm on 12 March 2016. Writing this review at 11.20 pm still nit received the order…What a biryani paradise in sector 18 noida…horrible service…I need refund.
Order no
r7vm-x0mq
I hv to cancel my order from twist n taste
Thankuu..
I have ordered my food @9. 15pm and now its 11. 30 pm the werst and hopeless service ever seen in my life… Plz dont use foodpanda
I have resturent in GT kernal road opp Derawal nagar and I want to tie up with Food Panda in North Delhi and my phone number is 09654660527
i place a one order but money was deducted transation fail can i get the money?????????
Ordered food in foodpanda and food is not delivered . There is no proper communication. Restaurant manager saying order is not placed but placed the order in food panda mobole app. got confirmation. very poor management. Don’t know will I get my food or money back
wah ji waj , noida sector 27 quality is very bad and late delivery .
Hello sir i want to tie up of your
I try to registered my ram taj restro from uttam nagar Delhi 110059
We want to tie-up for GK I and Cannought Place Restaurant,
SAMAVAR, B-36, Pamposh Enclave, New Delhi
I dont think so anyhting should start from this, This is the 5th time I am facing this problem.
I am writing it for one of the ocassions, It was 2 pm on Sunday, I have placed an order at foodpanda which was suppose to get deliver within 60 mins at Pune family restaurant,Magarpatta which is nearly 10 mins from my place.
Its been more than 2 hours 45 mins and I am still waiting for my order, This is the most bizzare from any delivering website, restaurant. I have tried reaching Restaurant but no response, I have tried reaching Foodpand wrote them 6 e-mail no one responde.
Terrible is the word!
hi,
worst experience with Foodpanda.
Last 1 and half month i am trying to get listed on food panda on my boss order, but could go through.
I have email that written that they will do in 3 days but that is all nonsense.
I have complained lot of time to live chat executive , through emails, through customer care.
They have given me 2 marketing executives number they are also same as foodpanda never pick up the call.
I a surprised how Foodpanda surviving in the market.
regards
I don’t want see this restaurant in foodpanda !!!!!!!! Biryani Treats at Bangalore!!!!!!!!!!!!!!!!!As per spoke your Senior Executive his Name Ayoush kumar what ever his ask to me send picture i sent.
no need for more discussion i have already spent more time and wasted
my money and time so i need solution within 3-4 working as per your
policy otherwise i share all picture on FB Twitter and whats app and
will meet in Consumer Court.
I am a very dissatisfied customer, disappointed with your services and your customer care. I wont be returning to your site and will also advise others against it.
Pathetic Service have not received the product and its almost 2 hours.
I have a restaurant in Delhi, and i want to register my self with you. my number is 9871190247
Iam syed shaji owner of bade miya kababs resturent i want join your company plese contact me .
Syed shaji
Hyderabad
food is not up to the mark worst service in my life
Hi,
I got a call from +11243323880 and they said previous restaurant people had cancelled the order and they are going to book through the other restaurant and i have ordered 2 chicken biryani. They are confirmed through the mail and i got order ID t9ym-m8ks. after that i dint receive any call again i called one more number which is given in the Order Confirmed mail( call Dark Night Food at 9535617773/ 9164078800.) in this second number is saying switched off and some time i am able to reach with first number and they said they are waiting for delivery boy after they going to send. after 2.30 am also they dint send anything. this process was starter at 9\11\2015 10.50pm and 10\11\2015 2.30am but nothing is served.
They are deducted amount from my account that is also not refunded. Customer people not responding for any status, changes and cancellation as well.
This is the very bad bad service.
Hi Food panda team ,
My order no.is ID v4ln-d9lh the foods was very worst & all the stuff are stale & smelling very bad . Breads are burned to much .
Kindly take action on it & hopefully soon i will get the refund amount from your end .
Thanking you
Mahendra
I am restaurant owner, and i call 2 time in a week in food panda before 10 days and nobody reply’s from food panda.
hii
My name is Brijesh PU am a restaurant Manager looking for association with you , please ask your executive to cal me my no is 9980223508.
Brijesh PU
I want to take a foodpanda franchise so plz give me suggest about franchise. Plz contact me on this number= 9871125345
Hi I ordered from Hyderabad ruchi biryani. It took more than a hour when I called up they told 10 minutes it will take. When called again they told it will be q0 minutes again. Something like playing with us. If you are unable to serve please don’t take any order. People will not order from you
Hi I m owner of my restaurant my restaurant name was crazy food masti.. we are special for only home delivery.. my location new c.g road.. so can I contact any person..
please get back to me..
my contact me..8141744962
thanks
Hi I m owner of restutant I was trying to call u I am not able to contact If it is possible plz cal me on
9916694695
Ananta kumar
Shiv sai hotel
Bangalore
Hi ,
Yesterday night I gave a order through your mobile app(the detail of the order are below).
Chimney special mutton
3x butter nun
Kaju kismis pulao.
The bill amount was 537/-( payment made through SBI netbanking)
In your apps its showing that the food was delivered.
But I have not received anything.
And at that hour of night, I cant manage any food.
Please take care of the issue, And refund me the amount, that got debited from my account(Dipankar Ghosh 9830012323), else I need take this forward, to consumers forum.
Regards
Dipankar
9830012323
hi bro, the same happened to me we can’t do anything as they debited the money earlier they hv power to do anything and we do not hv any option else waiting
hii
My name is Jatin Nangia I am a restaurant Manager looking for association with you , please ask your executive to cal me my no is 9765659079
Thanks
Jatin
still waiting for the food very worst service poor followup no response from customer care
FOODPANDA alias FUCKPANDA….on Aug22,2015 i ordered few meals at my home and made an online payment for the same but i didn’t recieved any call from foodpanda neither from the Cafeart restaurant from where i was expecting meals and after 1hour and 10 minutes i called back to the customer care,agent told me i’ll get it in another 30 minutes and it was so late that i ate something else and requested for REFUND and so far i havn’t recieved my money back in my account ….
order no:t1xp-s1tq
refernce id:1814403282010447
ravi arora
8586990747
Hi
I found cockroach in biryani family back @Biryani Day Marathahali Bangalore. I have a proof which is captured by photo
Hi,
Trying to connect with your marketing team for a marketing activity with food panda.
Do connect with me on the above email.
Regards,
Kosha Gala
Manager-Alliances
Vogue | GQ | Condé Nast Traveller | Architectural Digest
I would like to inform all foodpanda customers about a frustrating experience that I had trying to order through their website. I entered my locality and was shown restaurants that would deliver food to me. I entered my order, and even received a confirmation sms form foodpanda. While I was waiting for the delivery, i called to foodpanda customer care number she told me, sir vendor is not picking up our call, I kindly pointed out to the rep that foodpanda was at fault. He then cancelled my order, He didn’t even offer to reimburse me for the mistake that foodpanda made.
I am a very dissatisfied customer, disappointed with your services and your customer care. I wont be returning to your site and will also advise others against it.
Sala chutuyapa hai. yaha se order dena…
Sade hue hotel ko 4, 5 star rating dete hai…
Every one purpose is to make money. aap gand marao kisi ko fark nahi padta. and ye sonchna ki koi aapka bhala karega wo aadmi aaj ke time me sab se bada chiutya hai..
Sir main aap KO pahila be mail kiya hai Maine 19/07/2015 KO order kiya tha Punjabi rectruren main 340 amount ka Jo ki order nahi hua hai aur maire paytm amount se paise redurshn ho gay hai aap kind company ne call big kiya per amount 340 abi Kat riffand nahi hua hai aap jald se jald is amount KO riff and kijiye. Paytm no.7869730000
sir,
this is regarding order v3hv-l1ue
i went to vague restaurent after calling them. they said it will take 40 mins for your order.
i went rhere 10-15 mins before and my food was ready.
i asked person on counter that u have prepared it before my time it might be cold now.
he said abhi banaya h sir.
when i reached home food was in spoiled condition not good in taste and nan was not properly baked.
stale smell.
i had thrown whole food and now i am going to take an action against you guys for delivering such quality of restaurents to customers.
amd when i talked to your executive he is offering me 100 cupon..what will i do for that ?
inspite of refund you are providing cupons ?
i talked to venedor she said to process refund.
so kindly process my refund asap along with compensation of my time and fuel used.
and kindly provide a positive feedback so i could look again in foodpanda.
waiting for response soon.
Foodpanda team,
You are a bunch of good for nothing folks, who doesn’t even know how to receive an order and deliver it properly. The team confirms my order and the delivery boy drops me a message saying that he cant come to deliver and asks me to go and collect. what a bunch of idiots you all are! I have not expected this kind of service from “Foodpanda” who gives advertisements everywhere. Next time don’t give any ads anywhere.
YOU ALL SUCK…!!
Dear sir I want to no your online to how we make the business from our product sale pls call
hi, this is shreekeant i was order from pune hotel, nd pay using paytm but i hv dosnt get any order plz contact me 7588241819
the worst service…………
Amount got deduct from the account but order didnt get confirm… no asshole on the customer care number is picking thye call..
bullshit service bulshittt experience with these cheaters….
dear food panda..
i have got very bad experience from your side .. saturday 18th july 2015. i brought 2 excutive murg biriyani from ammis biriyani chennai….through food panda…after eating that food we 3 people were not feeling well due to stomach pain …plz verify the quality of the food before give to end customer
Hello,
I ordered food through your mobile app today. The amount of the order was deducted but i did not receive any message or mail related to this order. I called on your customer care number but no one. Is receiving the call. Please solve out the problem
Cheaters yesterday i ordered one time but they deducted the amounts two time….nd also nt returning the amount…
cheaters!!!!!
Dear foodpanda
Shittest service ever
i ordered from bel stone and after 3 hours when i called they said the order has not been placed
like WTF?
Please phood phandhaa never chang! :/
assholes
You are cheating customers.
3 hrs after taking the order then saying food can not be delivered.
There are buch of people siting in the call center giving false information
I called 4 times and food panda call center executives.
This is cheating customers. And my amount not to be return.
It’s a digcusting yr….
I hope you understand your app is related to food not some other online store where we will buy things.
If you can’t place order for food don’t send false messages that order confirmed and delivered in 35 mins.
When I called the restaurant they said that they didn’t receive any order.
In your app second time automatically order went to received and nothing is allowed to do.
My wrong choice to believe you guys worst service worst customer care and above all worst app.
hey you bloody fools ..u never give proper food …
im from bangalore …
i had been order from biryani day…
that bloody fools never given order and they said to collect so we went to collect the order and that bloody fools havent given good food m..
they had fightening with me ..
they even given respect …
whata hell is the ..
the order is very bad we through it outside ..
Hello, TODAY I ORDERED THE CHILLY GARLIC NOODLES FROM YO CHINA. AFTER THE CONFIRMATION I RECEIVED A CALL THAT ORDER CAN NOT BE DELIVERED BECAUSE OF NO DELIVERY BOY AVAILABLE. THEY REPLACE MY ORDER FROM FOOD ZILLA. BUT I WAS INFORMED THAT THE ORDER WAS FROM YO CHINA. HOWEVER WHEN I RECEIVE THE NOODLES THEY WERE WORST IN CONDITION. I CALLED YOUR CUSTOMER CARE AND GUY NAMED SUNNY REPLACE MY ORDER TO BRIYANI BLUE. I AGAIN GOT A CONFIRMATION MESSAGE FOR MY ORDER. EVEN AFTER 2 HOURS I DIDNT RECEIVE MY ORDER. WHEN I CALLED AGAIN TO FOOD PANDA CUSTOMER CARE. I DIDNT GET NY SATISFACTORY ANSWER. AT LAST SUPERVISOR KAMAL PROMISED TO GIVE ME VOUCHER OF RS 500. BUT BELIEVE ME THIS ALL PROCESS TAKES 4:30 HRS. I M SO FRUSTRATED THAT I WILL NOT SUGGEST NY ONE TO DEAL WITH FOOD PANDA. THIS RS 500 VOUCHER WILL NOT HELP ME FOR THE TIME I HAVE WASTED “ALSO I WILL POST ALL THIS ON THE FACE BOOK TOO.” SO THE PEOPLE MUST BE AWARE NOT TO TRADE WITH FOOD PANDA IN FUTURE. I WILL STOP ALL MY FRIENDS TO USE THE FOOD PANDA APPLICATION. AS THE CUSTOMER CARE IS WORST. HIGHLY DISAPPOINTED WITH THIS CARE LESS ATTITUDE. AT UR CUSTOMER CARE AGENT DONT VALUE THE CUSTOMERS. THER ASK FOR THE HOLD OF ONE MINUTE. AND KEEP ON HOLD FOR MORE THEN 7 MINUTES. EVEN THEY DONT LISTEN TO CUSTOMERS.
I just want to highlight my experience with food panda last night .My order no is v5gk-x4zg/2.I had placed an order for Panino sandwiches.They deducted 205 Rs from my Idbi account.After some time I recieved a text on my no 8097297664 saying they will not be able to deliver the item.I asked for them a refund .They denied to refund me saying the item was delivered.This experience is shared by other people as well. Please don’t waste your time ordering from this website if you are at Nagpur. I spend a couple of hours talking to customer service but in vain .
These days opening a start-up has become a fashion statement in India but please keep in mind that just having a website means nothing until and unless you are able to deliver the promises that you make to your customers. At least get the basics right, have some deliveries made before having all possible restaurants in your catalogue. Invest in the the core business rather than the crap advertisement you guys are showing on YouTube and elsewhere. I really feel pity for the employees of this company (website) they have no idea that they are wasting their time working for this company.
Shame on you guys .You are just ripping the customers off .I will go to consumet forum to file a complaint and will post negative reviews about you on all the social website and media.Being a consumer I knw my rights and you cannot fob me off with false committments.I need my refund into my bank account.
I just want to highlight my experience with food panda last night .I had placed an order for Panino sandwiches.They deducted 205 Rs from my Idbi account.After some time I recieved a text on my no 8097297664 saying they will not be able to deliver the item.I asked for them a refund .They denied to refund me saying the item was delivered.This experience is shared by other people as well. Please don’t waste your time ordering from this website if you are at Nagpur. I spend a couple of hours talking to customer service but in vain .
These days opening a start-up has become a fashion statement in India but please keep in mind that just having a website means nothing until and unless you are able to deliver the promises that you make to your customers. At least get the basics right, have some deliveries made before having all possible restaurants in your catalogue. Invest in the the core business rather than the crap advertisement you guys are showing on YouTube and elsewhere. I really feel pity for the employees of this company (website) they have no idea that they are wasting their time working for this company.
Shame on you guys .You are just ripping the customers off .I will go to consumet forum to file a complaint and will post negative reviews about you on all the social website and media.Being a consumer I knw my rights and you cannot fob me off with false committments.I need my refund into my bank account.
Cheated with me.I paid money to foodpanda order not delivered,they are blaming banks.i called 4 to 5 times.not getting any response from foodpanda team
sir mane kal raat ko ek order kiya jisme ek paneer do payaza tha ek butter paneer masala or bhindi masala or dal tadka tha or ek manchurian rice tha jo mane kl order kiya tha jb maoi order lane gaya to muje jo order mila wo change tha usme ek dal tadka tha jo kharab ho chuka tha or ek matar paneer tha wo bhe kharab ho chuka tha mane shop keeper ko call kiya to usne bhe recive nahe kiya very bed service….
ordered food at a discount of 300 and they deducted 250 rs twice from my account.
poor delivery service 🙁
Hi guys,
It’s complete cheating!! Waste waste waste waste waste waste waste waste of ur money if u order food through this site..
such a apathetic service. They just be screwed for cheating customers. Don’t deliver food and eat up the money of customers. Never go for this app or site.
heyy my money got cut off from my debit card but no food no money came back .whats this nonsense?? give me money back.order got cancelled but where is my money cheayters @ foodpanda nd no one is picking up the phone balance is cutting off.. cheaters plz give me my money back.
Dear foodpanda,
You got to fix dis….if u guyz r not confirming the order then kindly inform ASAP….i waited for almost 3 hrs nd then I came to know dat my order was never placed.
Meanwhile your customercare service is totally bullshit.
Plzzz check on dis issue and evolve or else u guys are not the single player in dis field (TINYOWL).We r the customers and we pay our hard earned money for your services.
Please ensure this or else u guyzz will be history in no time
Your faithful nd frustrated customer
The worst customer service ever , I have placed an order even after 2 hours Restaurant didn’t get any order from foodpanda but foodpanda deducted money from my account and they are not even replying. Atleast they should have notified that your order couldn’t be placed so that we could go for another option. Never order through Foodpanda
Worst service, irritating customer care people. They dont know how to speak. Restaurant persons speak slangs when asked why late for 3 hours. should never ever order from Food Panda, they are just making people fool. We spend more money following up than the discount they give.
Very very bad service from Bawarchi, Pune, Wakad.
You are cheating customers.
3 hrs after taking the order then saying food can not be delivered.
There are buch of people siting in the call center giving false information
I called 4 times and food panda call center executives said will be delivered withnin 5 mins.
Al last delivery boy called after 3 hrs that is night 10.45 pm and told food can not be delivered
This is cheating customers.
Dear
Food panda
…..
I request you to provide your reputable service in the area written below in rajasthan
(Chittorgarh 312001 )
I hope you would consider the above request and make an instant service available. …..
Dear Team,
I hate you guys for your such cheap level customer service. Believe me or not I cooked my own food while you guys were conforming my order.
refer the screenshot attached for any clarification WRT time.
I ordered food at 2:10
Order was confirmed at 2 :55
it will be delivered at 3:45 ( i dont have this much of time to waste on u for food)
i called you guys at 0124 614920 and it seems to be as busy as any brothel contact details that no one picks it up.
ur chat system shows I am on 203 wait list . i looks like i am standing in IRCTC queue to get my food.
I want to dedicate my last order food for your team have it and keep on taking advantage of ur customer.
Hope you understood my pain.
WORST SERVICE
I received delivery after 4 hrs and i was promised the refund after making 10 calls to customer support dumb asses but still have not received refund.
NEVER ORDER FROM FOOD PANDA.
I ordered at food panda around 09 and after paid the amount received information that order can not be delivered.
These guys are taking order and not deliver
they have option of live chat but no one is there to attend
They have phone number but no one there to attend this
Highly disappointed
I lost money + moment + joy and spoiled the mood due to this disgusting website
i have ordered food thorough foodpanda with the resturant Chandhras Kitchen with order no v0sx-q6ja/2. The balance got deducted from my account but it was showing the error The voucher you used restricts payment methods. Please restart your order in case you want to remove your voucher.
when i called that resturant they said that they are not associated with foodpanda and asked to call foodpanda customer care. The money got deducted from my account. so who is responsible for refund ?
I ordered on foodpanda on 21/04/2015 and paid the money online
After 40 min , when I called the restaurant, they said that they haven’t received any order ????
Then I called back to foodpanda and asked them , they replied that they haven’t received the payment which is done….
I insisted again then they said that they have received the money and it will be refunded in 24 hours
Now it’s been 2 months and no refund
They are completely cheaters
#won’t recommend it to anyone ……..!!!
I have placed order on 29-04-2015 and delivery time was 8 pm , suddenly hotel person called and saying it can not be delivered to given address and i have already paid for it. before confirming they should intimate it’s common sense to inform . Food panda should follow up with respective hotels whether it has delivered or not, there should be some confirmation call from food panda.
I have placed an order 10 pm from lock up briyani but its been more than hour our order has not been delivered. And the restaurant guy is saying that its the mistake of food panda not ours. That is not at all acceptable and very poor service of food panda. I will never order from this site again. And also inform my friends about this poor service.
our cafe to foodpand
Really I’m very angry.. I hv placed an order but it has been cancelled.. I need my money back.. The concerned restaurant person is asking to claim it from FOOD PANDA ????. I need a proper reply n my money back .. Really it’s worse .. If u cheat mi surely you will be cheated bigger amount by some body else..
i had a similar experience today ! Awful ! Wud never recommend Foodpanda to anyone !
worst, worst app, don’t order anything, we ordered before 1 hour, done online payment, even waited for more than 1 hour for dinner, no confirmation from hotel… later we called to customer care of foodpanda, they also received call after long time, then they replied, “hotel has cancelled our order, that they don’t provide in our area, WORST part is, later we came to know ki, that hotel comes in our area, only on 10 min distance… ” Our money is deducted plus our time is wasted.., finally it got so late, we have to eat Maggi for dinner..
I M GOING TO UNINSTALL THIS APP TODAY ONLY, WILL SUGGEST TO MY FRIENDS, NOT TO USE IT.. :-S
Foodpada is really getting worst day by day as they getting customers they forget to check how the restaurant is and the delivery is been done :((((((((((((((
Hello sir, i have order my food , the order not generated, but the money got deducted. We have not received the order for 2 hrs my family sitting hungry really it was embarrassing service from food panda , even we do not have any contact details to reach food panda,i have been raised complaint against it with request id 808202 so far no response.Please address the problem earliest.Even the hotels are denying since they do not have order details . I need immediate clarification on it.
9663643657
how to get discount in food panda can anyone tell me
i have order an Choco Chips Cream from Brownie Point – Mira Road (Take Away Only) today @ 08:22pm i have not received any confirmation on my order.
my order no. 1oy-g9dd
its getting lame day by day.
It’s been 50 minutes nd the restaurant still has not recvd my order… Food panda’s services are really bad.. I want the refund for Rs 220.19/- …
Cancel my order rite away…
Order no- v2pq-f0py/2
Order no- v2pq-f0py/2
The restaurant stil has not recvd the order from food panda
I’ve ordered a food but that restaurant rejected my offer. I want refund. Order no. : vbj-u7pl