Delhi Metro Customer Care Number, Email ID, Toll Free Helpline

Delhi Metro Rail Corporation (DMRC) was registered Metro Rail providing company in entire Delhi; it was registered on 03-05-95, under the companies’ act of 1956.  It is a modern and swanky metro system introduced air conditioned, comfortable and Eco friendly services to the people of Delhi.

Presently the Delhi metro network consists of about 213 km with 160 stations along with six more stations of Airport Express link and now this network has crossed the boundaries of Delhi to reach Noida and Ghaziabad in UP, Faridabad and Gurgaon in Haryana. Delhi metro has helped in removing about 3.9 lakhs vehicles from the streets of Delhi.

If you are also traveler of metro and you are facing any kind of problems during travelling, then here below, we provide you all customer care contact details and head office contact details of them, you can submit your queries on these given details.

Delhi Metro (DMRC) Customer Care Contact Details

Here in this portion we provide you all helpline customer care contact numbers and email ids of Delhi Metro, for any kind of complaints users can make calls on these given numbers or submit their queries on given email ids.

Delhi Metro logo

Delhi Metro (DMRC) Customer Care Numbers

Toll Free Helpline Number 155370 / 011-22561231


Board No’s 011-23417910 / 12
Phone Number 075004-04018
Security Helpline Number 011/22185555
Public Complaints Officer 011-23417910
Chief Vigilance Officer 011-23418406
Deputy Chief Vigilance Officer 011-23418406

All of these are the official helpline customer care contact numbers provided by Delhi Metro Rail, if you facing any kind of problems you can contact on these numbers 24X7.

Delhi Metro (DMRC) Customer Care Email ID:

You can submit your queries on this given email id also, just send your queries with genuine subject and will surely get back reply as soon as possible.

Social Profiles

Now you can easily stay tuned with Delhi metro to get latest updates and news by following these given social profile links, now all latest updates and news about them are directly update on your timeline.

Facebook Fan Page:

Twitter Handle:

Google+ Profile:

Pinterest Profile:

Instagram Profile: N/A

LinkedIn Profile:

Important Links

If you are interested to work with Delhi metro then follow this career page link, all requirements what they needed are available on this link, previous results and upcoming exams details are also mentioned on it.

If you are happy with the services of Delhi metro then please share your feedback on this feedback given on this link, your feedback will help their working team to improve their services.

{ 5 comments… add one }
  • Mehraj January 20, 2020, 10:56 am

    It is been almost a year ,since I am requesting to start parking facility for vehicles at Kalindi Kung Meter Station. We the Noida and Madapur Khadar commuters are facing lot of trouble to catch local transport like e-rikshaws and autos. There is sufficient amount of space at KKung metro station, however the authorities are not interesting to facilitate this despite several follow-ups. Please look into this matter and do the needful done.


  • Amit maan January 8, 2020, 2:39 pm

    Mara metro card top up nahi ho raha or Pasia bi cradite ho Gaya ha

  • parvez October 17, 2017, 3:00 pm

    All stupid work loss of house and other things stop the project

  • amandeepsingh October 4, 2017, 7:10 am

    hi metro

    pls securty vishali metro station vishali subway road auto drivers
    girals cheep respons auto drivers and other public problems 8 to 10
    auto drivers subway vishal metro all group auto drivers girals cheep
    and 1 auto numbers up – 2542 and drivers name – bhalu
    other auto drivers cheep
    pls resovled the problems
    thanks metro
    my name – aman deep singh

  • Ajay Krishan Kamta September 29, 2017, 7:13 am

    I’m writing my dissatisfaction with the service i received in the behavior of one of your executive person for changing unnecessarily amount . I’m working in Noida Sec- 16 and my residence is in Jahangirpuri delhi-33 . I have to travel in the distance every 5 working days . By yesterday 28-09-2017 i was returning back to Jahangirpuri and depart in Adarsh Nagar metro station for some personal work after finishing it i traveled Adarsh Naga to Jahangirpuri and did exit there comfortably .

    Today morning 29-09-2017 i wasn’t get entered in the metro due to error in my metro card and then i visit nearest window which resolve queries of customer they explained i wasn’t exit properly yesterday evening and i have been tried to make them understand i didn’t face such issue at the time of exit . But they won’t understand me and just passed very painful words to me and lots of arguments with few repeated lines go and make RTI against us. I’m a very sensitive for my emotions and hurts . I have paid that unnecessarily amount because i have to be in my office with in time .I don’t have that much time to make calls to customer support or other queries handler .

    if my amount wasn’t detected when i traveled Adarsh Nagar to Jahangirpuri they should to charge that amount from me which may be 10 rupees . why they detected max amount from me ?

    This issue caused corruption matter of charging unnecessary amount or dominate customer and make them guilty why the using metro for traveling . I’m love my county and i am one of them who don’t accept any kind of corruptions and domination on Indian peoples rights .

    This incident hurt me deeply and made my day pain-full and can not able to get out of it till now which making me to write this .

    Thus i demand strict action on the matter and against the team which really do not support at with customer.

    My Metro Card Number – 78322419

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