CTU Customer Care Phone Number, Email ID, Office Address, Website

Chandigarh Transport Undertaking (CTU) which is popularly and shortly known as CTU was founded in the year 1966 on 1ST November. Founders started it with 30 buses only but in today’s date there are many CTU buses running in Chandigarh. The main function of CTU is to provide bus services to the general public within the city.

CTU buses are running in states i.e Punjab, Haryana, Delhi, Himachal Pradesh, Jammu & Kashmir, Uttar Pradesh, Rajasthan etc.

Daily Operation (Kms)

  • City Services = 45000kms.
  • Sub Urban Services = 15000kms.
  • Long Route Services = 35000kms.

Bus pass service is also avail by CTU; you can apply for daily bus pass on the official website of CTU. CTU Bus guide android app is also available for the customers of CTU.

CTU Customer Care Contact Details

Customer care details of CTU are mentioned below. Follow these details to solve your problems.

CTU Customer Care Contact Numbers

Department Phone  Number
Enquiry ISBT, Sector 17 0172-2700006
Enquiry ISBT, Sector 43 0172-2624413
Duty Inspector, Depot No. 1 (Long Route Operation) 0172-2650331, 9779953343
Duty Inspector, Depot No. 2 (Local Operation) 0172-2679255, 9988336411
Duty Inspector, Depot No. 3 (Long Route and sub urban Operation) 0172-2677033, 2677066, 9815658395
Duty Inspector, JnNURM Depot (Local Operation) 0172-2624418, 9872094381
In Charge Local Operation 8968410468

Customers can contact on any of these numbers for their queries related to the local buses of CTU. They can choose the phone number in accordance with the type query. None of the above numbers are toll free.

CTU Customer Care Email ID: ctu-chd@nic.in

This is the official email id of CTU. You can email your queries over there. Their official staff members will surely help you to solve your issues.

CTU logo

CTU Head Office Contact Details

You can contact head office for your queries or complaints on this below mentioned head office contact details of CTU.

CTU Head Office Address: Plot No.701 in Industrial Area, Phase-I, Chandigarh.

CTU Head Office Phone Number:  0172-2679010

CTU Head Office Fax Number: 0172-2655970

CTU Head Office Email ID: ctu-chd@nic.in

CTU Official Website: chdctu.gov.in

Social Profiles

Follow these links of ctu social profiles for latest updates and news.

Facebook Fan Page: facebook.com/Chandigarh-Transport-Undertaking

Twitter Handle: N/A

Important Links

Recruitments: chdctu.gov.in/recruitments
If you are interested to work with CTU then there is online recruitment service available for customers. If you want to become driver or conductor of CTU buses you can apply online here by following this given link.

Gallery: chdctu.gov.in/photogallery
If you want to see the photos of CTU Buses, then follow this gallery link of CTU. All pictures of different buses like CTU MIDI Buses are available on this link.

Feedback: chdctu.gov.in/feedback
Customers can give their feedback to the CTU by filling this form which is available on this feedback link. Just fill your subject comment and submit it to the company.

Application For Issue of Bus Pass: chdctu.gov.in/PDF/application%20for%20buspass.pdf
You can apply online for bus pass, just follow this link fill that form and apply easily for bus pass.

Facilities: chdctu.gov.in/PDF/Facilities1.pdf
Facilities given by CTU Buses are available on this facilities link. Just follow this link to read facilities provided by CTU.

{ 17 comments… add one }
  • meenakshi March 18, 2020, 3:13 am

    Hii sir I’m daily traveling from dhanas to manimajra , Sir i want to attract your mind at the timing of 2A bus because no bus arrive at time.. some time the bus did not come for hours.. If the bus arrives, the driver and conductor take it before time …something against this.. I’m working person and we face many difficulties..please do something….please

  • Pardeep kumar July 11, 2017, 4:26 am

    sir yoir bus driver is not stop the bus for bus stopiz and talk coundecter to bus driver so very rotuly talk to coundecter rute pgi to zirkpur.

  • Budhraj June 8, 2017, 5:55 pm

    Sir namskar, me 2010 .2013 .2016 se condu.ke form apply kr rha hu pr muje aapki or se koi letter sms nhi Mila. or 119 post wale bharti me mera 5 vs renk tha pr muje Btata jay ki 2016 wali ki joining kb hogi .muje 9812702346 pr phone Karke Btaya. Thanking you.

  • shubham May 9, 2017, 3:34 am

    very poor service… i daily go from 34 market to 37 market… no bus arrive at time.. some time the bus did not come for hours.. i went to ctu office for complaint.. but the officer shows no interest in the matter… sir this is the local route so driver and conductor do as like that want.. sometimes 2 buses arrive at one time.. and sometime no bus came.. and this is not for one day. or two days.. they regularly do like this.. please do something against this.. we are students.. because of this we face many difficulties.. so plz sir do something

  • Shubham thakur February 21, 2017, 3:28 am

    Dear sir
    I am so worry
    Daily I stand on transport chock stopej for going clg but buses not stopped there. Rearly in a case stopped they all r fully rusesd from manimajra
    So where we go
    Please fix it.

  • Harikishore February 11, 2017, 5:38 pm

    Misbehavior of bus conductor

  • Jai Bhardwaj February 6, 2017, 12:32 pm

    Poor bus service
    And passengers are very harsed by the ctu conductors as they drop the passengers not at the stop but at any places rather than bus stops.
    When we don’t get pass rather than pass they give us pass slip and said that pass slips are working against ctu bus pass but ctu conductors said they are not working and get the ticket fare other wise they can drop them anywhere as there choice.
    Thank you please so something for this issue this is a humble request.
    And think about passengers which travel daily in ctu buses and harsed.
    Thanks a LoT.

  • Ayushi shukla February 3, 2017, 11:01 am

    Sir i want to attract your mind at the conductor behaviour . They don’t know how to deal with passengers. They ate behaving very rudely . I want quick action about this type of abuses. 23A khudda Ali sher to 43 Chad. Thank you

  • Sukhdev Singh February 3, 2017, 3:35 am

    the driver of route no. 242 not stopping at stoppage near light
    point near sector 70-71, yesterday and today stopped bus at wrong side
    (road’s right side)at time 8:40am, please look into the matter

    with regards
    Sukhdev Singh
    98149 44565

  • HARVINDER January 27, 2017, 11:24 am



  • ramandeep Singh December 28, 2016, 2:00 pm

    Dear sir, as I am daily travelling from Mohali to Ludhiana, I catch my bus from Sohana to kharar. But unfortunately I never facing proper bus timings, approximately I have to wate for 40 min in evening after 6.15 to catch the 20-Kharar bus. Please resolve this problem so that common man should not suffer.

  • ajay karmawa December 15, 2016, 1:44 pm

    I want to draw your attention on the behaviour of your employees specially the conducter of the buses

    I am a student and I am facing the same problem

    The conducter of your bus no ch 01G A7018 started miss behaving with me when I am on my way to home from my school today at 2:29pm
    He is asking me that my bus pass is not acceptable
    And the way he’s talking is very rude

    I want you to take a quick action on him

  • sunil November 15, 2016, 3:09 am

    I left my ke at one of the bus of CTU and I have only my ticket no with me .What to do?plz help me

  • naveen kumar October 10, 2016, 3:37 pm

    sir ctu conductor ka result aae huee bhut din ho gye lekin iski interview date hamen pta nhi chali or mera merit list me name aaya huaa h to iska kya solution ho sakta h ya abhi interview huee nhi h
    sir plss rply me

    • Sombir November 8, 2016, 6:01 am

      Bhai apna no de mera no 9991808586 h plz Coll me now m bhi Ctu me hoon

  • sunny September 14, 2016, 5:53 pm

    5c driving very ruff driving

  • Naresh mahajan July 13, 2016, 10:25 am

    09041127081 I am a resident of Modern COMPLEX Manimajra.
    I am to point out that there is no direct bus services to Railway station. The public can be at ease if one of the buses gong to Mohali and Panchkula are diverted via Housing Board /MODERN COMPLEX & Vice versa.These will especially beneficial to senior citizen amongst others.

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