Clarks India Customer Care Support Contact Details

Clarks, an England based enterprise founded in 1825 majorly deals in manufacturing and retailing of shoes. Recently the company has been declared to be the 33rd largest private company in the U.K. 81% of the company is owned by the Clarks family and the rest by the employees and related institutions. This company manufactures sandals, boots and similar footwear. It made sales of £1,200 million in 2011 and booking a profit of £125 million, the company is growing at a very fast rate. Some of the company’s products include running shoes and open footwear for kids. Its shoes provide comfort to the feet. In India the company is working as Clarks Future Footwear Ltd.

Clarks India Customer Care Support Service Contact Details

Here is the complete information of Clarks which can be used in terms of query. To contact customer care support department for your doubts about the products, just dial the numbers given.

Clarks India Toll Free Helpline Number : 1800-102-4504

If there is any query regarding Clarks products, its replacement or warranty, just dial the above number. You can make call to customer care department from 8.30 AM to 6 PM only on working days (Monday to Friday) except on public holidays.

Clarks India Customer Care E-mail Id :  customer.care@clarks

The email ID can also be used for contacting the company directly regarding complaints, suggestions, feedback, reviews and other product related inquiries.

Clarks India head office / corporate office contact information is not available anywhere. So we suggest you to follow Clarks India helpline number for company related details.

Clarks India Logo

Clarks India Logo

Clarks India Regional Stores Contact Details

You can also visit the nearby store of your area. As the company is having stores in various parts of country. We are sharing Clarks stores address and phone number with location.

 

 

Location

Address

Phone Numbers

Connaught place E-16,Inner Circle, Connaught Place, New Delhi +91-11-43755381
South extension E-30,Main Market, South Extension-Ii, New Delhi +91-11-41096990
Gurgaon F-149, Ambience Mall, Gurgaon, Haryana +91-124-4665525
Rajouri garden F-129, Main Market, Rajouri Garden, New Delhi +91-11-64640157
Vasant Kunj 219, DLF Promenade, Vasant Kunj, New Delhi +91-11-46508023
Mumbai Ground Floor-005,Infiniti Mall, New Link Road Malad(W), Mumbai-400086, Maharashtra +91-22-67709982
Pune Ground Floor-2, WB Amanora Town Centre, Hadapsar, Pune-411028, Maharashtra +91-20-65294070

Important Links

Company Official Website : http://www.clarks.in/
This is the URL of the official website of Clarks. To get full information about products of Clarks, their warranty or replacement . We recommend you to visit this site. You can also purchase the products online by using the shopping cart of the website.

Contact Page : http://www.clarks.in/pages/Contact-Us/pgid-176469.aspx
For further inquiries and information, you can also visit the contact page of company. There you can find contact form which will let you contact the company directly.

Latest offers : http://www.clarks.in/pages/Offers/pgid-185261.aspx
To know more about the latest offers on new products

Retail Store : http://www.clarks.in/pages/Store-Locators/pgid-187249.aspx
To search for clarks store across the country .

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  • Arun April 20, 2017, 5:50 am

    The order i have received against order no ..C000359731.
    The product were returned and no refund/replacement has been done.

    No one is responding to email. not sure what kind of support is this. Your support no is not valid.

  • Vinit Gandhi March 21, 2017, 10:07 am

    The toll free clarks customer care number is not working. We had placed an order with Order Number : C000363431. Since size is an issue we need to replace size 5 with size 6. Have also written on customer care email id.

  • Michal February 4, 2017, 10:54 am

    Malia marny shoes not comfort size so please return this item .thank you

  • Suresh Pillai December 16, 2016, 8:13 am

    Hi,
    The above order has been cancelled from your end and the refund ticket no is 280206 according to Mr Nitesh, to whom I spoke yesterday.
    I had also spoken to another executive on 13/12/16, and he had promised to atleast revert with a mail regarding the refund. This was after my request for a revert from your end, but no mails received as yet.
    I had also sent a request on your website yesterday.
    I have yet to receive a mail from your end.
    Kindly revert.
    Regards
    Suresh Pillai

  • Dhanesh Soni November 2, 2016, 1:08 pm

    Order no : C000021664
    Received shoes instead of sandal..
    Very rude , ill mannered, yelling, blaming & bossing customer executive from this number 0124-4641327 timings 17.45 pm.
    Worst feeling after being such a loyal customer since years.

  • Maneesha November 2, 2016, 5:56 am

    Hi please help me changing my password as I forgot it. I have already sent several emails but no reply. The link you send does not open. After copy pasting it still does not help.

  • kapil October 21, 2016, 8:10 am

    Dear Team,
    I’ve bought the clark shoes from clark saket, delhi and around 8th months back. After 6th months both of the outer sole got cracked. Its very unfortunate that i’m facing the problem though i’m a regular buyer of the clark products but this is first time i’m facing such issue.
    I’m looking for your positive support in this reference. I’m also attaching a pic of the cracked sole of the shoes.
    For the communication i’m using following ID-
    customer.care@clarks.in
    Even after my several mails there is no response. I’ve also tried to approach on the customer care number (18001024504) but it’s always busy.

    Thanks & Brgds- kapil

  • Ankit Rastogi September 28, 2016, 3:49 pm

    Hi
    I had purchased clarks plus shoes (Male) around 8 – 10 months back from either Phoenix Market City , Kurla or High Street Phoenix, Lower Parel (Mumbai)store. The shoe costed me 11999 or 8999 cant remember the exact cost. The color was brown.

    I had bought the same and gifted to a dear friend who took the shoes USA with him. After using 3 – 4 times , my friend realized that one shoe was fitting well but the other had become too loose. He stopped wearing them and kept it aside. After some time he managed to know the reason for this .

    The shopkeeper had given one shoe of size 8 and the other of size 9.

    My friend in his last visit to India had got the shoes with him and have handed over to me.

    Please advise how do i get the same changed / buy something of the same cost or a similar shoe can be given to me.

    Please revert as its an expensive shoe and i would seek your help in this.

    Regards
    Ankit
    7738322200

  • Rakesh Maheshwari September 9, 2016, 6:33 am

    This concerns my order no. 4468747 for a pair of sandals dated 31-Jul-2016 paid for at the time of order itself. The shipment reached me after a delay of 2 weeks and required multiple follow ups. When it arrived, it was NOT what was ordered. Another 2 weeks and numerous email follow ups and scores of unanswered calls to customer care number to finally get them to acknowledge their fault and schedule a reverse pickup. The reverse pickup itself took a week to be carried out and courier company records show that they have received the same on Sep 6. 3 days on since then and 6+ weeks since the order was placed, I am still wondering as to when I will receive the ordered pair of sandals. Emails to customer care I’d and calls to toll free number are rarely answerered. Absolutely pathetic customer service for a brand of Clarks stature.

  • RAMAN GOEL September 7, 2016, 6:21 am

    I HAVE ORDER TWO PAIR OF SHOES ON 1.9.16 AND PAYMENT HAD MADE THROUGH NETBANKING ..TILL NOW 7.9.16 NO ORDER REGARDING MY ORDER..NEITHER THEY PICK UP THE PHONE NOR REPLY ANY OF MY E MAIL .
    I AM FRUSTRATING WITH THEIR PATHETATIC CUSTOMER SERVICE ……GOVT SHOULD BANNED SUCH TYPE OF E COMMERCE COMPANY .

  • Kunal Pruthi September 7, 2016, 6:15 am

    Are Clarks Outdoor Outset Route shoes good for running? Pls confirm

  • sumit kumar singh July 14, 2016, 5:19 am

    Hi,

    I bought clarks men shoes of two pairs Order ID: 4348469 and Order ID: 4348405 , while one pair doesn’t fit me and other pairs they have shipped in used shoe.

    now I am trying to reach them for the return and no one is answering their toll free number neither they are replying over mail . I am really disappointed with such a pathetic customer service with a company of repute like Clarks. never purchase any item online from clarks. its pain .

  • Saket Kashyap May 3, 2016, 2:31 pm

    I Have orderd sandel for my mother but nit yet shiped

  • Shaik Asim May 19, 2015, 6:55 am

    I am footwear technician (Qa/Qc Manager) if i like join in clarks group which email address i send mail

    Regards

    asim

  • Om January 28, 2015, 5:53 am

    Hi

    Clarks.in website is complete mess and damage to Clarks India brand done by Future group.

    No body is answering toll free number. I paid two transaction for 7500 Rupees and unable to discount coupons. I am so disappointed as no one to contact.

    UK Website and customer service is awesome.

    Shame on Future Group. What will you guys get by living in Mumbai’s Posh Sky scrapper by looting middle class people’s tax paid money.

    Don’t buy anything again from Clarks.

  • Nallini December 23, 2014, 6:49 am

    I bought a pair of boots from the Clarks website and was shocked to see what the Clarks has sent me “an used shoe with wrong size”. I have atleast 8 other pair of shoes which I have bought from the stores, which i am quite happy, but the one I have received online is a total disappointment. Trying to reach the toll free, no one answers nor sends a reply on the email. Clarks India has duped me.

    • Soheb January 16, 2015, 8:01 am

      This is exactly what happened to me, ordered a pair of shoes a week ago but what I recieved wasn’t the same shoe I ordered and now no ones picking up the phone nor replying to my emails. I never expected this from a company like clarks. This is very disappointing.

  • AJAY SAMAL December 1, 2014, 9:32 am

    please provide the status of my order no. 2345334

  • manjari September 4, 2014, 11:15 am

    I bought clarks women sandal( black) item no – 8075424_9212 from shopper stop, ambience mall, vasant kunj. But I wore the sandal only 2 times for very hours & the left foot’s sandal has torn out a bit!!!!!! Which is very upsetting & I had great expectations that being an expensive brand it will have good quality product!

    Now tell me what can be done as I bought This only 2 weeks back!!
    I when mailed but received no reply neither anyone one picking up at costumer care!!!!!!!!

  • manjari September 4, 2014, 11:13 am

    I bought clarks women sandal( black) item no – 8075424_9212 from shopper stop, ambience mall, vasant kunj. But I wore the sandal only 2 times for very hours & the left foot’s sandal has torn out a bit!!!!!! Which is very upsetting & I had great expectations that being an expensive brand it will have good quality product!

    Now tell me what can be done as I bought This only 2 weeks back!!
    I even mailed but received no reply neither anyone one picking up at costumer care!!!!!!!!

  • Hema April 5, 2014, 4:53 am

    I Hema kubadia residing in Mumbai Dadar had an inquiry about Clarks sandals porcelain mini size 7 to ur indian firm …. Nobody pickin d phones and no reverts from ur end … I m very disappointed with your services ….I should shift to some other company shoes …. I was keen to buy porcelain mini as this would be my second pair to use …. Thank u for being so non cooperative … Was not expected from a big brand like Clarks …. I m veri disappointed …

    Sent from my iPhone