Citrus Pay Customer Care Phone Number, Email ID, Office Address

Citrus Pay is an online medium that caters to the demand for the people for official and safe online payment.  The company aims to provide customers with services that are very much in demand. Top companies like Apple, Cisco, Yahoo, First Data and ICICI Bank all use these services. This technology has completely revolutionised the way we use technology, payments and enhance user experience and many more.  It is one of a kind online payment gateway which has completely revolutionised the way we use. The other companies which are offering this service are PayUMoney and RazorMoney. With this service at your end, you no longer require to worry about the payment as this makes your life simpler. All the necessary company information such as customer care contact numbers, customer care email ID, head office address, contact number, email ID, official website and social profiles together with various links have been present here in this article.

Citrus Pay Logo

Citrus Pay Customer Care Contact Details

Citrus Pay contact details can be found here that enables users to call and get all their queries answered with ease.

Citrus Pay Customer Care Number: 020-67314141

Customer care number is available for the customers who want to clarify any doubt they might have regarding the Citrus Pay. The support is always there to remove all the hassles and make your payment as seamless as possible.

Citrus Pay Customer Care Email ID:

Citrus Pay Head Office Contact Details

Citrus Pay Head Office Address: Citrus Payment Solutions Pvt. Ltd, 3rd floor, Viraj Building above HDFC Bank branch, SV road, Khar (West) Mumbai 400052

Citrus Pay Head Office Phone Number:N/A

Citrus Pay Head Office Fax Number: N/A

Citrus Pay Head Office Email ID: N/A

Citrus Pay Official Website:

Citrus Pay Other Office Contact Details

Office Office Address


Citrus Payment Solutions Pvt. Ltd, 5th Floor,Icon Tower, Opposite KFC Restaurant, Baner Road,Baner Pune 411045.


Citrus Payment Solutions Pvt. Ltd, 2nd Floor, No.947, 12th Main, HAL 2nd Stage, Indira Nagar, Ward No.72, Bangalore – 560038.
Gurgaon Citrus Payment Solutions Pvt. Ltd, 35, Hartron Complex, Electronic City, Sector 18, Gurgaon (Gurugram), Haryana – 122001.

Social Profiles

Facebook Fan Page:

Twitter Handle:

Instagram Profile: N/A

LinkedIn Profile:

YouTube Channel: N/A

Pinterest Profile: N/A

Google Plus Profile: N/A

Important Links

Contact Page:
You can contact the company through any of the popular means through offices and call. All the addresses and other details of the offices present on various regions like Pune, Bangalore and Gurgaon have been shared here.

If you love innovation to the hilt and want to make a great career that reveres your talent then Citrus Pay is the place you to be. The company is looking for avid workers who want to make their mark in the industry of brand building and come up with ideas and projects that are used by millions of people around the world. The various openings available are Senior Architect, Java Developer; Head of mobility and IT infra head among others.

Since it is a new concept there are several questions which need to be answered before the customers start getting used to it. These include how to manage money with Citrus wallet, how to load the money, how to spend the money, how much money can one load in the account, how much money can be transacted at a time and many such have been answered in this section.

{ 17 comments… add one }
  • Saurabh Poojary April 9, 2020, 5:57 am

    I have made a payment for the HP gas booking through the EZY Suvidha app and had used Citrus as the Payment Gateway.
    I had used UPI to pay the amount, but the payment details is not reflected on the app.

    UPI Transaction ID – 009815263250
    To : Cituspay@axisbank
    A complaint has been sent to HP as well Feedback Case No CAS-249155-J2D5Q5
    Kindly look into it at the earliest.

  • srinivasan February 24, 2020, 8:13 am

    dear sir


    i confirm with my gas agency ( sudha gas agency turicoirn) amount not recd but my amount debited my account .

    i check my bank follow details recd from bank

    Based on your request we have lodged complaint with ref no is 0568000663 and further we have communicated to the concerned department and got reply as mentioned below: With reference to the complaint, the transaction is successful as per NPCI . No refund was processed. So, we have raised chargeback. Complaint Number- 0568000663 Status of the Complaint will be known after 19/02/2020

  • Anusuiya January 8, 2018, 4:53 pm

    Mera 157 RS cut ho Gaya aur mera order hua hi Ni pls refund my money

  • Rajendra Kumar December 25, 2017, 4:32 pm

    Dear sir. mera name Rajendra Kumar hai Maine apne csc I’d Me balance aad kiya 22/12/2017 ko. 100 repay aor 23/12/2017. Ko 340 repay account se balance cut Gaya lekin csc wallet me balance nai aaya hai plz help sir

  • Rajendra Kumar December 25, 2017, 4:31 pm

    Dear sir

  • Shalini December 21, 2017, 11:20 pm

    Refund the amount asap

  • Shalini December 21, 2017, 11:20 pm

    Hello my name is Shalini. I have tried to transfer money to a different account but I got a error msg but Rs1000 has deducted from my account but not reflected in account where I would like to transfer but money has deducted so pls check and Tel me when will I receive the credit back to myycard . Here is the msg ALERT:Click to link Aadhaar if applicable 21Dec17: A/C 318697 debited by Rs 1000;Bal:Rs 1.02[INB/542096820/CITRUS PAYMENT SOLUTIONS P]

  • gopal December 13, 2017, 11:01 am

    Dear concern,
    I have taken a amount a Amount Rs:-3500/- in my walllet and trf to bank
    but amount has been no credit in my account.
    in 29th November I have received a msg your request got declined as it has crossed montly limt

    after 14 days amout has been not revert

    Please insure how many day amount will be credited in my wallet or account.

  • santosh kumar singh December 1, 2017, 3:56 pm

    Dear Sir,
    I would like to inform you that i have made the 04 transaction through your wallet known as citrus,but all these transactions show the successful status in your wallet but payment not credit to my account till now (05 days passed away).I have tried to communicate that matter several times but no response from your team till now.So,pls. acknoledge that matter very seriously & do the needful on priority because that incident spoiling your wallet’s market image as well as creadability also.I am awaiting for your positive response on today otherwise i will fileup that matter in consumer court also.
    Santosh kumar singh
    Citrus wallet A/C no:- 9716173881
    Transaction A/C :- 630301538368

  • v v s r k babuji November 27, 2017, 10:19 am

    I have paid GVMC property tax Rs.4333/- for my assessement No:1086076459 through HDFC net banking Ref.No:173193032607 and citrous No:100212261001412 on 15/11/2017. The amount was not reached GVMC and is not appropriated to my tax account till now and the same was neither returned to my bank into.

  • MD TABREZ ALAM November 18, 2017, 6:28 am

    sir mane csc wallet ko net banking k madhyam se citrus pay se rechage kiya but account se paise cut gaye aur wallet main rupya add nhi huwa plz refund my payments
    Date -18-11-2017
    transaction details.TRANSFER/1138356176CITRUS/COMMONSERV2352352

  • Fathima jaleel October 30, 2017, 8:55 am

    My name fathima jaleel i transferd money from my corporation bank account to my husband account kotak 811bank amount of Rs 5000 ,amount debited from my account but not credited to my husband account i transferd via corpNet banking Ref no 00220171028076616840
    Date :27/10/2017
    Time :8:04 pm
    Pleas refund my money or pay money to my husband account

    Tank you

  • grace bolvin September 12, 2017, 9:47 am

    dear sir or ma’am

    on march 29 , 2017 i fill my two forms exam and bca 4th semester of ignou … exam is debited and conformation slip came on my mail but my re-egistration of bca 4th sem ignou it’s debited but no conformation came to me that it is paid to your citrus site or not….. please conform me by mail …. I will be very thankful to your site if any reply came from your site…

    thanks ….

    • Citrus_Care September 12, 2017, 12:16 pm


      We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

      Alternately for any more assistance, you can also contact us at or just create a ticket at our end through

      Citrus Support Team

  • Citruspay April 17, 2017, 10:17 am


    Your concern has already been addressed over the email sent by you under the case number 00793708. Revert to the same for any more help or support.

    Citrus Support Team

    • komal November 13, 2017, 7:01 am

      i want to know that is any charges if we transfer amount wallet from bank ac?

  • sudish April 15, 2017, 6:31 am

    i have booked a hotal room at SHARAVANA GREENS ,CALANGUTE, GOA.
    for 25 th april ,through ICICI credit card #4375 5123 0349 0000
    ,trnaction # 708114572580,amount 2527 /Rs,on 22/03/2017, YATRA ref #739594 through .BUT amount credited to CITRUS PAY YATRA ONLINE PVT LTD.
    please conform the status ,ASAP, call at 9108681727 -SUDISH.G

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