Cinepolis Customer Care Phone Number, Email ID, Office Address, Website

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Cinepolis Customer Care Phone Number, Email ID, Office Address, Website

Cinepolis India is the wholly international company in India, which is a subsidiary of Cinepolis. The company is known for providing high quality movies and render enthralling movie experience to the customers as well. The company inaugurated its first hall in Amritsar Punjab, and since it has established more than 215 screens across India. It renders amazing 3D movie experience which no other theatre is capable of giving. Customers can now get high quality movie experience by booking their tickets online as well. So, what are waiting for book your favourite movie now and enjoy great experience! Contact Cinepolis using different contact modes available like customer care number, customer care email id, head office address, phone number, fax number, email id, social profiles, website, etc. Cinepolis Logo

Cinepolis Customer Care Contact Details

Customers who want to enquire about any kind of information are free to call to customer care support. The company has well established and dedicated customer support thatare always ready to help the users with all kinds of query.

Cinepolis Customer Care Phone Number: +91 81 4669 9987

Through this number, customer can enquire about booking, show timings, latest movie release, register a complaint, and give their valuable suggestions and many more.

Cinepolis Customer Care Email ID

Apart from calling, it is also possible to drop in the mail at the given email ID. The mail can be regarding anything like your experience, suggestions, feedback, complaints or anything. The customer support will be happy to hear from you and will take quick action as well. General Query: contact@cinepolis.com Privacy Policy Query: support@cinepolis.com Booking Confirmation Query: Cinecare@cinepolis.com

Cinepolis Head Office Contact Details

Cinepolis Head Office Address: 3rd Floor, Plot No. 58 Near Chimes Building, Sector 44, Gurgaon, Haryana 122003, India Cinepolis Head Office Phone Number: N/A Cinepolis Head Office Fax Number: N/A Cinepolis Head Office Email ID: N/A Cinepolis Official Website: www.cinepolisindia.com

Social Profiles

Cinepolis India is a popular theatre in India. Many people love to watch movies on its lavish movie halls and for enhanced movie experience. The company is present on almost all the popular social networks through which it stays connected with masses and allows them to view latest movies, events and more. Facebook Fan Page:facebook.com/CinepolisIndia Twitter Handle:twitter.com/IndiaCinepolis Instagram:instagram.com/cinepolisindia LinkedIn: in.linkedin.com/title/cinepolis-india YouTube Channel:.youtube.com/watch?v=w3xfuf1iTdM Pinterest:.pinterest.com/Cinepolis_India/

Important Links

FAQ: cinepolisindia.com/faq One can ask several questions regarding the booking of tickets and much more through this link. Here, you can answers to various general questions which arise in the mind of the customers. They may include how to book tickets, how many tickets one can book in a single transactions, what are the payments methods, how to register in the site and many more. Careers: cinepolisindia.com/# One can give a great start to their career with Cinepolis India. The company has good working environment and provides opportunity for both personal and professional growth.  It is possible to look out for the openings through the site and apply as per your qualification and interest Contact Us: 200.38.221.37/ct/india.htm No service industry is complete without feedback from its customers. Well, you can send in your valuable feedback by filling up the form given and you will be reverted by the customer care executives as soon as possible. One can also give their suggestions as well. Feedback: 200.38.221.37/ct/india.htm Provide feedback to the company in order to enhance the quality of services.

34 Comments

  • A. Krishna prasad

    2016-10-18 09:08:44

    My booking to Jagwar film at royal meenakshi maal for 19 th October 2016 10.40 am show, tkt not generated but amount recovered from my bank account. Kindly credit bk the money to my state bank of mysore bank account.

  • Vikas Bansal

    2017-01-26 08:18:18

    Hi,

  • Swaroop rao

    2017-02-28 17:43:13

    Hi, if you are trying to establish in Telanagana state ( Karimnagar). I would like share few details regarding the allocation of land etc.. Thank you

  • Mahi

    2017-04-02 18:46:18

    plzzz send ur contact no.i have lost my SD card in ur movie hall...that was very imp.fr me ....plzz help me to search my sD card..My show tyming was 1:55 pm Date:3 April 2017.... And seat no.was j15 plzz help me..i was contacting u...but ur helping no. is off....plzz help

  • Harpreet Singh

    2017-04-06 09:05:35

    I booked 3 movie tickets on 1st April movie NAAM SHABANA, 10pm show Cinépolis TDI Jagat cinema. Sector 17 , Chandigarh by online your site. And my money deducted two times. But tickets not booked and didn't any msg any mail. From your side. So I have already sent the complaint your Cinépolis application. But didn't any response from your side. So I want refund my money. Kindly send me positive response. My a/c no- 04351040000716, HDFC BANK. 1st transaction id-709170166526 2nd transaction id- 709170165478

  • Team Cinepolis

    2017-04-14 08:22:21

    Hi Mahi, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis.

  • BHARGAVA

    2017-04-15 15:14:05

    i booked a ticket for sivalinga movie for 16/4/2017 for 10.50pm .28.63 was charged from my credit card.i did not get confirmation sms END Description

  • priya mishra

    2017-04-17 07:07:14

    I booked 5 movie tickets on 12th April Movie fast and furious 8, 7:10 pm show Cinépolis (The Grand Venice Mall) Greater Noida, by online your site. And my money deducted two times. But tickets not booked and didn’t any msg any mail. From your side. So I have already sent the complaint your Cinépolis application. But didn’t any response from your side. So I want to refund my money. Kindly send me positive response. 1st transaction id-001189018305 2nd transaction id- 001189012521

  • voltas

    2017-04-20 09:10:37

    Hi Harpreet Singh, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis.

  • Cinepolis

    2017-04-25 09:20:54

    Hi Priya Mishra, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis.

  • Cinepolis

    2017-04-25 09:22:07

    Hi Bhargava, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis.

  • Neeraj Parashar

    2017-04-26 09:07:01

    Hi, My name is Neeraj Parashar. I have purchased 2 tickets for the movie Baahubali Part2, today 26-4-2017 for date 30-4-2017 show timing 2.20PM for CRM Mall Sharhdra. I have booked D25, D26 for Executive class seats. I have make the payment Rs.694.36 through internet banking from Axis Bank account. The amount has been deducted, but i have not get any seat confirmation email for message on my phone. My Phone no is: +91-9560689902 Transaction is : 106217401672 Please help me. My details for issue: 1. Booking date : 30-4-2017 2. Show timing: 2.20PM 3. Seats , D25, D26 4. Email id: neerajparashar10@gmail.com 5. Phone: +91-9560689902

  • Cinepolis

    2017-04-27 09:23:49

    Hi Neeraj Parashar, Thanks for sharing your concern with us. Please be assured that we are working on that and will get in touch with you at the earliest to resolve it. Regards, Team Cinepolis.

  • Rahul singh

    2017-04-29 18:54:15

    Experience people have no place in cinepolis thats why cinepolis is behind any other multiplex...

  • Oliva mitra

    2017-06-11 19:27:35

    I left my shopping bag at cinepolis lake Mall Kolkata while watching wonder woman 9:30pm show, seat L16,L17... please return it

  • Cinepolis

    2017-06-12 07:18:03

    Hi Oliva mitra, Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com so that our team can assist you. Regards, Team Cinepolis.

  • Cinepolis

    2017-06-20 07:50:24

    Hi Oliva mitra, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis.

  • Mohak Gupta

    2017-06-23 03:31:29

    I booked tickets for Bahubali 2 from Cinepolis website on 10th May for 1868 rs using a credit card. The payment got deducted but no tickets were booked. It has been nearly 2 months now but no refund has taken place. There is neither any customer care support from Cinepolis.

  • Cinepolis

    2017-06-24 08:23:05

    Hi Mohak Gupta, Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at support@cinepolis.com so that our team can assist you. Regards, Team Cinepolis.

  • Team Cinepolis

    2017-07-02 07:53:49

    Dear Mohak Gupta, We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your contact number or email ID at support@cinepolis.com so that we may assist you. Regards, Team Cinepolis.

  • Vignesh H

    2017-08-16 18:27:00

    I am working for a NGO and I need to book bulk tickets maybe the whole screen I would be needing your help.

  • Cinepolis

    2017-08-23 08:50:58

    Hi Vignesh, Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com with your ticket number () in the subject line so that we can get in touch with you and assist you further. so that our team can assist you Contact number.: Email ID: Cinema Name/Adress: Show Time: Movie Name: The numbers of seats: Regards, Team Cinepolis.

  • ROHAN S. DUTT

    2017-11-01 08:31:38

    Pease let me know about my le club points & how to use it.

  • Cinepolis

    2017-11-02 12:29:48

    Hi ROHAN S. DUTT, Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at support@cinepolis.com with your ticket number (14249) in the subject line so that we can get in touch with you and assist you further. Regards, Team Cinepolis

  • Gagandeep Singh

    2017-11-18 08:57:38

    first of all cinepolis customer care ph. no. (8146699987) is not responding, if you don't have to respond then why you have given number. my second issue is why you r not showing movie Justice League in hindi however the trailers of the movie are being shown in hindi on t.v. Do you took bribe from Marvel studios for not showing movies of DC studios in hindi in India. whenever movie from DC studios is released in India, it is not shown by cinemas in hindi while trailers being shown in hindi on T.V. e.g when movie Wonder Woman released, it was also not shown in hindi. WHY??? I m very upset with this thing, please do respond me. i m waiting,,,,,,,,,,,,

  • menaka

    2017-11-20 04:03:25

    I booked two tickets for Thor in DT cinemas, Saket under the name Menaka. My e-mail ID is menakanaothoi131@gmail.com and my contact number is 9818357147. The money has already been deducted from my account. TO TRANSFER INB Cinepolis India Private L 7341343636IGACKFCRR0 530.00. on 19nov, 2017. This is the transaction details from my bank. I neither got any message nor any mail. Your customer support is not reachable. Please let me know if the ticket is booked or not and if not please refund my money.

  • Cinepolis

    2017-11-20 09:11:48

    Hi Gagandeep Singh, We would like to inform you that the release of Justice league in Hindi is delayed due to Censorship issues. for further clarification please write to us at Support@cinepolis.com so that we can assist you. Regards, Team Cinepolis.

  • Cinepolis

    2017-11-22 09:38:56

    Hi Menaka, We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon. Regards, Team Cinepolis.

  • menaka

    2017-11-26 07:55:44

    You people are just cheating the customers. Its been a week now and you still have not refunded the money neither initiated the refund process.

  • menaka

    2017-12-21 16:52:40

    Please refund my money, its been more than a month now. If you won't, I'll approach consumer forum and file a complaint.

  • Team Cinepolis

    2017-12-30 08:57:50

    Hi Menaka, We completely understand your concern. Please be assured that our team is closely looking into your concern. We'll be back with an update soon. Regards, Team Cinepolis

  • Subir kumar

    2019-12-21 17:02:12

    Today I went to see a movie in pjp cinepolis Jamshedpur at 5:40 pm. I along with my two kids and wife went there. I was having an one extra pair of cloth for my kid as it was too cold. But the security supervisor Mr Subhasis doesn’t allowed be to take this inside the theater. I told him that this is an extra pair of dress for my kid. Then he told me u can’t take anything from outside. When I asked please show me were it is written he get annoyed and told me to check online.than one of your guard showed me the ticket were it was documented that certain things were not allowed. But mr Subhasis insisted me to keep the dress in the counter. In the mean time my wife and son has passed the security checkin and waiting for me. He told me that mod will come and talk to me so for the time being I told let me step in the checkpoint as I was feeling embarrassed standing there. But very rudely he replied back to stand outside it was very unprofessional act from mr Subhasis which spoiled my evening. Rest of the security guard very polite and they told the supervisor to allow me inside but as he was a senior and in ego he denied and made me wait outside. But once mod came matter was solved within minute. But my evening was totally spoiled. I would like to take strict action to be taken against him. U can check the cctv footage of 21/12/19 around 5:45 pm approximately.

  • Cyril

    2020-01-06 07:21:32

    Namaste, my name is Cyril I been worked in cinepolis, last 2months a go I resigned the job, but issue is My full and final settlement is not being cleared.

  • Nikhil Ghelani

    2020-01-19 08:51:31

    We have booked two tickets for the movie Kem Chho... We hv not received any msg or mail for ur side while amount for the same is Rs. 290/-deducted from my bank... Pls refund my money... As your customers care numbers are not working.... Not even mail I'd ... Pls do d needful asap...

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