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What is the IRCTC SBI contactless card? How does it work?

IRCTC SBI Card is the only credit card in with partnership IRCTC. IRCTC-SBI card offers travelers on Indian Railways maximum savings proposition on their travel, together with superior benefits on retail, dining and entertainment, besides transaction. Apply for IRCTC SBI Platinum Credit Card online to enjoy benefits like railway lounge access, 350 bonus reward points, etc.

Q1. What is IRCTC SBI Contactless Card?

Ans. IRCTC SBI Contactless Card powered by VISA Contactless is a fast and convenient way to pay for every day purchases. It is a secure, contactless chip technology designed to help you spend less time at the cash register and give you the freedom to do the things that matter most to you.

Q2. How does the IRCTC SBI Contactless Card work?

Ans. Step 1: Look for the VISA contactless technology mark and contactless logo at the point of sale.
Step 2: The cashier enters your purchase amount into the terminal. This amount will be displayed on the contactless reader.
Step 3: Hold your card overthe reader or at the POS at close range (less than 4 cm from where the contactless logo appears).
Step 4: A message will also be displayed on the screen indicating the transaction
is complete. No PIN is required. Please note that payment through contactless mode is allowed for a maximum of `5,000 for a single transaction.

Q3. What are the benefits?

Ans. Contactless payment functionality powered by VISA is specially designed for you for speed, convenience and security. During a contactless transaction the card never leaves your hand. This greatly reduces the risk of card loss and fraud through counterfeit/ skimming. A VISA contactless card has its own, unique, built-in, secret key, which is used to generate a unique code for every VISA contactless transaction, thus making it more secure. There’s no dipping, swiping or fumbling for cash. You’re ready to go in just a few seconds. Ideal for places like fast-food joints, petrol stations, movie theatre etc. You don’t need to look for cash/coins for small ticket everyday purchases. It is also easier to keep track of these expenses.

Q4. Is there a limit for a contactless transaction amount? Can I set my own Limit?

Ans. Payment through the contactless mode is allowed for a maximum of `5,000 for a single transaction. For a contactless transaction PIN is not required. This limit is common for all customers and setting up of individual limits is not possible. Any transaction amount more than `5,000 has to carried out through a contact transaction (Dip or Swipe) and entering the PIN. You can also choose to do a contact transaction (Dip or Swipe) with PIN for transactions amount below `5,000.

Q5. Where can I use my IRCTC SBI Contactless card?

Ans. You can look for the Universal Contactless symbol at the POS machine at
merchant outlets. Also please visit www.sbicard.com for details of merchants
enabled for VISA Contactless payment acceptance.

Q6. Can I use my IRCTC SBI Contactless card at other merchants (not enabled for contactless payment acceptance) as well?

Ans. Yes, for the merchants not enabled for contactless payment acceptance, you can use this card for a normal dip or swipe transaction.

Q7. Could I be debited twice if I have more than one contactless card?

Ans. No, contactless readers communicate with one card at a time. If the merchant’s reader finds more than one contactless card in your wallet or purse, you will be asked to select one card to pay.

Q8. Could I unknowingly have made a purchase if I walk past the reader?

Ans. No, your card has to be waved within 4cm of the card reader for more than half a second and the retailer must enter the amount for you to approve.
Terminals can only process one payment transaction at a time, therefore reducing transaction errors.

Q9. Is there any difference in the process for ATM and Internet transactions for
this contactless Credit Card?

Ans. There is no difference in transaction process for ATM or any Card not Present Transactions including Internet transactions. For ATM transactions you need to enter the PIN and for Internet transaction you need to enter your 3D secure PIN or OTP.

Q10. What happens if my contactless card is stolen – can it be misused?

Ans. Immediately report the loss of your Credit Card to SBI Card to prevent any misuse. Please call our helpline or visit SBI Card App / Website to block your credit card. Safeguards are in place to mitigate misuse of lost or stolen card by fraudster. The limit for Contactless Card transaction without entering the PIN is `5,000, above which the transaction needs PIN for authorization. Please note that your maximum liability on any given date will be limited to available credit limit on your card.

Q11. What is Credit Information Bureau India Limited (CIBIL)?

Ans. CIBIL is India’s first credit information bureau established in 2004. It is a repository of information which contains the credit history of all borrowers CIBIL’s members include all leading banks, financial institutions, non-banking financial companies, housing finance companies, state financial corporations and credit card companies

Q12. What is a Credit Information Report?

Ans. A Credit Information Report (CIR) is a factual record of a borrower’s credit payment history compiled from information received from different credit grantors. Its purpose is to help Banks & Financial Institutions make informed lending decisions – quickly and objectively.

Q13. How does the credit information report impact me?

Ans. When you approach the Banks & Financial Institutions for credit, your application will be evaluated on the basis of your past payment history, existing credit lines and other factors such as income and security. A good past payment history may lead to credit being granted faster and on better terms. On the other hand, a poor past payment record indicate past delinquency and can lead
to denial of credit or extremely expensive credit. Therefore prudent credit management and financial discipline is a must to ensure a good credit history for enabling you for smooth and faster access to affordable credit in the future.

Q14. How do I improve my credit record?

Ans. • Make at least the minimum amount due on time each month. On time payments will have the most positive significant impact on your credit record.
• Maintain affordable & reasonable levels of credit
• Make your credit card payments on time
• Pay off your “Minimum Amount Due” on your card every month
• Contact your creditors if you are having trouble making payments
• Make sure that your monthly account statement is correct
• Read the statements and other material you receive from your credit card company carefully
• Deal with companies you know and trust
• Pay attention to late payments, calls or letters from credit agencies, and denied or revoked credit. These are all signs that your credit history may be in jeopardy!
• Do not pay late
• Do not sign a credit contract until you read and understand it
• Don’t go over the credit limit on your credit card
• Don’t wait to report any unauthorized transactions on your account
• Don’t open new credit accounts for the purpose of debit consolidation without closing existing accounts
• Do not miss reviewing your monthly statements
• Do not close credit cards in an improper manner, it can hurt your credit score

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