Federal Bank is a pioneer in the banking sector in India by being the first bank to digitalize all its branches in the country. Our services are available across the country and globally as well. Federal Bank SBI Credit Card, visit the nearest Federal Bank branch. Annual Fee : Rs. 499. Get 2000 Reward Points on purchases
Q1. What is Federal Bank SBI Contactless Card?
Ans: Federal Bank SBI Contactless Card powered by Visa PayWave is a fast and
convenient way to pay for every day purchases. It is a secure, contactless chip
technology designed to help you spend less time at the cash register and give
you the freedom to do the things that matter most to you.
Q2. How does the Federal Bank SBI Contactless Card work?
Ans: Step 1: Look forthe Visa PayWave mark & contactless logo at the point of sale.
Step 2: The cashier enters your purchase amount into the terminal. This
amount will be displayed on the contactless reader.
Step 3: Hold your card over the reader at close range (less than 4 cm from
where the contactless logo appears).
Step 4: Four green indicator lights or a beep sound will indicate when the
transaction is complete. A message will also be displayed on the screen
indicating the transaction is complete. No PIN is required. Please note that payment through contactless mode is allowed for a maximum of `2000 for a single transaction.
Q3. What are the benefits?
Ans: Contactless payment functionality powered by Visa PayWave is specially
designed for you for speed, convenience and security. During a contactless transaction the card never leaves your hand. This greatly reduces the risk of card loss and fraud through counterfeit/skimming. A Visa PayWave card has its own, unique, built-in, secret key, which is used to generate a unique code for every Visa PayWave transaction, thus making it more secure. There’s no dipping, swiping or fumbling for cash. You’re ready to go in just a few seconds. Ideal for places like fast-food joints, petrol stations, movie theatre etc. You don’t need to look for cash/coins for small ticket everyday purchases. It is also easier to keep track of these expenses.
Q4. Is there a limit for a contactless transaction amount? Can I set my own limit?
Ans: Payment through the contactless mode is allowed for a limit of maximum
`2000 for a single transaction. For a contactless transaction PIN is not required. This limit is common for all customers and setting up of individual
limit is not possible. Any transaction amount more than `2000 has to be carried out through a contact transaction (Dip or Swipe) and entering the PIN.
You can also choose to do a contact transaction (Dip or Swipe) with PIN for
transactions amount below `2000.
Q5. Where can I use my Federal Bank SBI Contactless Card?
Ans: You can look for the Universal Contactless symbol at the POS machine at
merchant outlets. Also, please visit sbicard.com for details of merchants
enabled for Visa PayWave contactless payment acceptance.
Q6. Can I use my Federal Bank SBI Contactless Card at other merchants (not enabled for contactless payment acceptance) as well?
Ans: Yes, for the merchants not enabled for contactless payment acceptance, you can use this card for a normal dip or swipe transaction.
Q7. Could I be debited twice if I have more than one contactless card?
Ans: No, as contactless readers will only communicate with one card at a time. If the shop’s reader finds more than one contactless card in your wallet or purse, you will be asked to select one card to pay.
Q8. Could I unknowingly have made a purchase if I walk past the reader?
Ans: No. Your card has to be waved within 4 cm of the card readerfor more than half a second and the retailer must have first entered the amount for you to approve. Terminals can only process one payment transaction at a time,
therefore reducing transaction errors.
Q9. Is there any difference in the process for ATM and Internet transactions for this contactless Credit Card?
Ans: There is no difference in transaction process for ATM or any Card not present transactions including internet transactions. For ATM transactions you need to enter the PIN and for Internet transaction you need to enter your 3D secure PIN orOTP.