SBI’s Cashback Credit Card is known as Cashback SBI Card, providing 5% cashback on online spends applicable to all merchants without any distinction. Cashback SBI Card is one of the Best SBI Credit Cards. So far it is accepted in 24 million outlets across the globe. Further, in India, up to 3,25,000 outlets have accepted it.
Q1. What is CASHBACK SBI Card?
Ans: CASHBACK SBI Card powered by Visa contactless technology is a fast and convenient way to pay for every day purchases. It is a secure, contactless chip technology designed to help you spend less time at the cash register and give you the freedom to do the things that matter most to you.
Q2. How does the CASHBACK SBI Card work?
Ans: Step 1: Look for the Visa contactless technology mark and contactless logo at the point of sale.
Step 2: The cashier enters your purchase amount into the terminal. This amount will be displayed on the contactless reader.
Step 3: Hold your card over the reader at close range (less than 4 cm from where the contactless logo appears).
Step 4: Four green indicator lights or a beep sound will indicate when the
transaction is complete. A message will also be displayed on the screen indicating the transaction is complete. No PIN is required. Please note that payment through contactless mode is allowed for a maximum of `5000 for a single transaction.
Q3. What are the benefits?
Ans: Contactless payment functionality powered by Visa is specially designed for you for speed, convenience and security. During a contactless transaction the card never leaves your hand. This greatly reduces the risk of card loss and fraud through counterfeit/ skimming. A Visa contactless card has its own, unique, built-in, secret key, which is used to generate a unique code for every Visa contactless transaction, thus making it more secure. There’s no dipping, swiping or fumbling for cash. You’re ready to go in just a few seconds. Ideal for places like fast-food joints, petrol stations, movie theatre etc. You don’t need to look for cash/coins for small ticket everyday purchases. It is also easier to keep track of these expenses.
Q4. Is there a limit for a contactless transaction amount? Can I set my own limit?
Ans: Payment through the contactless mode is allowed for a limit of maximum `5000 for a single transaction. For a contactless transaction PIN is not required. This limit is common for all customers and setting up of individual limit is not possible. Any transaction amount more than `5000 has to be carried out through Look, Wave, Go, a contact transaction (Dip or Swipe) and entering the PIN. You can also choose to do a contact transaction (Dip or Swipe) with PIN for transactions amount below `5000.
Q5. Where can I use my CASHBACK SBI Card ?
Ans: You can look for the Universal Contactless symbol at the Point of Sale machine at merchant outlets. Also, please visit sbicard.com for details of merchants enabled for Visa contactless payment acceptance.
Q6. Can I use my CASHBACK SBI Card at other merchants (not enabled or contactless payment acceptance) as well?
Ans: Yes, for the merchants not enabled for contactless payment acceptance, you can use this card for a normal dip or swipe transaction.
Q7. Could I be debited twice if I have more than one contactless card?
Ans: No, as contactless readers will only communicate with one card at a time. If the shop’s reader finds more than one contactless card in your wallet or purse, you will be asked to select one card to pay.
Q8. Could I unknowingly have made a purchase if I walk past the reader?
Ans: No. Your card has to be waved within 4 cm of the card reader for more than half a second and the retailer must have first entered the amount for you to approve. Terminals can only process one payment transaction at a time, therefore reducing transaction errors.
Q9. Is there any difference in the process for ATM and Internet transactions for the CASHBACK SBI Card?
Ans: There is no difference in transaction process for ATM or any Card not present transactions including internet transactions. For ATM transactions you need to enter the PIN and for Internet transaction you need to enter your 3D secure PIN or OTP.
Q10. How can I earn Cashback?
Ans: You can earn Cashback by making online and offline (Point of Sale) transactions using your CASHBACK SBI Card. For details, please see the cardholder T&Cs.
Q11. How much Cashback can I earn?
Ans: You can earn card cashback of 5% on online transactions and 1% on offline transactions. For exclusions and other details, please refer the cardholder Terms & Conditions document on sbicard.com
Q12. Is there a limit to the Cashback that I can earn?
Ans: Maximum Card Cashback that can be earned on cumulative of online and offline spends per billing statement month is limited to `5,000. Post reaching the capping limit of `5,000, you will not earn any cashback for that statement cycle. For example: If your statement generation date is 11th July, the transactions posted from 12th June to 11th July will be considered under this statement cycle and all eligible online transactions during this period will accrue 5% Cashback and all eligible offline transactions will accrue 1% Cashback. The maximum card cashback that can be earned cumulative of online and offline spends is Rs. 5,000. Within the same statement period, all transactions posted after reaching the cashback limit of `5,000 will not accrue any cashback till 11th July. Note: Card Cashback is accrued on posting / settlement date of transaction and not on effective date of transaction and accordingly Card Cashback will get accrued on account as per applicable cashback structure at the time of transaction posting.
Q13. My cashback for current statement shows negative balance. What does it mean?
Ans: Your Cashback will be reversed in case of purchase cancellations, reversals and returns. The reversal amount for such transactions will be adjusted/debited in your monthly statement. For instance: An online transaction posted on 10th June of `1,00,000 would be eligible for a Card Cashback of 5% i.e. `5,000, assuming the statement was generated on 11th June. In that case, the Card Cashback of `5000 will be posted to your account on 13th June. Suppose on 15th June, you returned the item. Then the cashback of `5000 will be reversed due to purchase return and the same will be adjusted/debited in your next monthly statement.
Q14. What do I have to do to receive the earned Cashback?
Ans: The Card Cashback will be automatically credited to your SBI Card account and will reflect in your monthly statement.
Q15. When will I receive Cashback?
Ans: Card Cashback will be posted within two working days of the statement
generation of your respective cycle.
Q16 Where can I see the earned Cashback?
Ans: You can log in to SBI Card Website or SBI Card Mobile app to check the same.
Q17. Will I earn Card Cashback on fuel spends?
Ans: Cashback is not applicable on fuel spends. However, you will receive get1% Fuel Surcharge Waiver across all Petrol Pumps in India on fuel transaction amount ranging from `500 to `3,000. Maximum surcharge waiver of `100 per billing statement, per credit card account is applicable. For further details, please refer the cardholder TnCs.
Q18. What will happen to my Card Cashback if I switch to other SBI credit card?
Ans: In case you flip/transfer your CASHBACK SBI Card to another SBI Card, all the Card Cashback earned by you will be automatically posted to your SBI Card account within two working days of the transfer.
Q19. What will happen to my reward points if I transfer to CASHBACK SBI card from any other SBI Card?
Ans: In case you flip/transfer your existing credit card to CASHBACK SBI Card, all the reward points accrued and not redeemed on existing card would expire immediately upon flipping / transfer. Kindly redeem your reward points before you flip/transfer to Cashback SBI Card.
Q20. What will happen to my earned Card Cashback in case of replacement or renewal of my card?
Ans: There is no impact on the earned cashback in case of replacement or renewal of your CASHBACK SBI Card
Q21. Will my Card Cashback expire?
Ans: Your Card Cashback does not expire. The card cashback earned by you is
credited to your SBI Card account within two working days of Card statement
generation and is adjusted automatically in your next statement.