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How to talk to Amazon Customer Care ?
Are you facing any problem while trying to contact Amazon's customer care? No issues, we have researched and found out all fruitful ways in which you can get the answer of query like how to talk to Amazon customer care?
Many of customers have queries in their minds about their order, refund, payment, delivery, wrong product delivered etc. So you will get all the answers here below.
You will also find out the answer of some common FAQs of Amazon in the below section.
Lets Start.
How to talk to Amazon Customer Care
There are many ways to contact the Amazon support team which are explained below step by step.
- On Call
- On SMS
- Support Through Email
- Help Page/Contact Page
- Social Media Platforms
1. On-Call
The first method to make contact with the customer care team of Amazon India is
Phone Call. Most of the customers prefer it because it is the best and the easiest way of communication.
This toll-free number will surely help you to directly contact with its supporting team. You can make a call on this number anytime (24x7).
(No charges will be applied on this number)
If you are interested to be part of Amazon Business or want to know anything related to this then you can contact on this number. You can make call on this number between 8 AM to 8 PM.
2. Support on SMS/Text Message
The second and easy way to contact their supporting team is SMS service. You can check the status of your order, specific order, refund & specific refund through SMS also.
Status/Query
|
SMS Way /Number |
Common Example |
Result of Query
|
Regarding your
orders |
Just SMS order to
7710000222 |
SMS order to
7710000222 |
You will receive SMS with the details of most recent orders in last 30 days |
Regarding Specific Order |
Just SMS order(space)<last 4 digits of OrderID> to 7710000222
|
SMS order 4567 to 7710000222 if 4567 are the last four digits of order id. |
You will receive SMS with the status of that specific order. |
Regarding Refund |
Just SMS refund to 7710000222 |
SMS refund to 7710000222 |
You will receive SMS with the details of most recent refunds in last 30 days. |
Regarding Specific Refund |
Just SMS refund(space)<last 4 digits of OrderID> to 7710000222 |
SMS refund 4567 to 7710000222 if 4567 are the last four digits of order id |
You will receive SMS with the status of that specific refund. |
The answer of how to contact Amazon through SMS is given above in this table. This is also the easiest way to get an answer of queries related to refund or order.
3. Through Email Support
Now many of you may have a question in your mind like how do I send an email to Amazon customer care? So the answer is given below.
Email support is the most popular method for people having a busy schedule.
You can also get knowledge about
how to reset Amazon.in account password through the website or mobile app.
Amazon India Customer Care Email ID:
cs-reply@amazon.in
You can easily send your complaint or query to Amazon.in support team through an mail. They promise to reply you back within 8 to 24hrs.
4. Through Contact Us/Help page
This page will also help you to contact Amazon simply. Just click the link given below.
Help/Contact Page:
http://www.amazon.in/gp/help/contact-us?
When you visit this page you will see two options given by them such as -
When you click on "Continue chat from earlier" then a new window will open and their support team starts supporting you and asking you about your queries or problems.
The second option is "Have us call you". If you select this option and click on "Call me" then a new window will open like this -
*The first step which is referred with the orange box will help you to select the purpose of your query like "My Order and Bookings, Devices - Kindle, Fire TV, Other Queries and Feedback" etc.
*The second option on this page is to "Tell us more about your issue" which is referred with Red arrow. This option will open a window with various questions like -
You can just select the option from this list, then another field will open with an option like "Select Issue Details".
From that list, you can select your issue.
After you "Select the issue" then a third option will pop up such as "How would you like to contact us?"
In that option, you have to "select the language" in which you want to talk with their representative on phone like this -
Once you completed this entire process then Amazon care team will call you on your registered mobile number.
They will call you back within 2-3 minutes or less when you select the language.
5. Social Media Platform
Amazon is available on many social media platforms also like on Twitter,
Facebook,
Instagram,
Linkedin and
Pinterest. You can get support from its supporting team through the Twitter platform also.
Amazon Help:
twitter.com/amazonhelp
This twitter handle is useful for those who want to get support/help from their officials through this platform. You can just share your queries on Twitter in the form of "tweet" by tagging this handle.
This handle answers Amazon support questions 7 days a week.
*
Note - Support is available in English, Deutsch, Español, Português, Français, Italiano, 日本語, Türkçe languages only.
Amazon India:
twitter.com/amazonin
This is the official Twitter handle. Interested ones can follow this handle for the latest news & feeds about its services & new offers.
All of these ways will help you to contact Amazon. I hope you will find out the useful answer of your query like how to talk to Amazon customer care.
Browse These Topics Also
How to Change Amazon.in Account Password
How to Add Money to Amazon Pay Wallet?
How to Change Phone Number & Email ID in Profile?
Some Useful FAQs Answers
How do I complain to Amazon for A-to-z Guarantee Refund?
You can easily request for a refund via A-to-z guarantee if you facing any problem with items sold and fulfilled by the third party Amazon seller.
- Go to Your Orders.
- Locate your order in the list and click Problem with order.
- Select your problem from the list.
- Select request refund.
- Enter your comments in the text box.
- Select Submit
*Note - This whole process will take up to one week to investigate. They will inform you of their decision via email address associated with your account.
How to speak directly to Amazon India Customer Care Department?
All details are mentioned above. I repeat you can contact them via phone call, email id, live chat, help page/contact page and social media platform.
How to chat live with the Amazon Customer Care team?
Just follow the link
Contact Page you can do easily live chat with its executive and share your queries with them.
How do I contact Amazon by phone in India?
You can contact Amazon India via phone in India through the above given toll free helpline number.
How much time will Amazon take to refund?
Amazon India Customer Care Number 1800 for buyers?
How do I file a complaint with Amazon delivery boy?
How do I get a refund from Amazon without returning an item?
Can Amazon refund the missing package?
If you are having any other questions about Amazon India or its services then feel free to share it with us in the below comment section. We will share the answers of those questions too.
I hope all the above-given information will help you to get answers of your queries related to ways to contact Amazon.
If you feel the shared piece of content is useful then share it with your friend also who is searching for a path to contact Amazon.
174 Comments
Renu
Please refund my Rs.1279/-... :( :(
Farhat
Dear Amazon Team I had kpd direct publishing account being used through farhatkhan.rani@gmail.com . I have published my books which available in other countries like Amazon.com, amazon.co.uk, amazon.co.us. But only few books are available on Amazon.in & others are showing “Currently unavailable.” Please look into it. Thanks and Regards Ms Farhat Khan
arun nigam
According to my experience Amazon is the most hopeless and fraud website to buy anything. Customercare no - keep listening without any answer. For registering complaint : no email ID Response on feedback : totally unsatisfactory My problem. I ordered two products vide order no 407-6236517-6757113 (never received. Asked for refund - never got) order no 407-6436777-1336358 (received broken piece, neither got refund nor the replacement) Made several attempts thro customer care no & feedbacks, but no response.
Jaikeshh
My product delivery not yet done registered num 8108667097. Very pathetic service by amazon .. it is my booking and getting harassment from Amazon after that will not my any product.
Kawade Vitthal
I have done the payment through the Amazon balance for mobile recharge but it is not recharged. Also the mail received as your mobile number is recharge successfully but actually on number there is no balance
Arool Emmanuel
Sir, We have good intention on Amazon. Please keep this for ever.
Arool Emmanuel
Sirs, I have purchased three automatic water level controllers through you which were worked for three days only. Please take them back and return my money by cash as I did to you. The instruments were not good. Please take necessary action in this regard. Regards, Arool Emmanuel 19-06-2019.
K.C.S.Pillai
Amazon used to deliver product since 2014, but now when ever i order during payment process it says cant deliver to our address. this started since 4 months. that means amazon doesn't consider the costumer value. when our neighbour get product why we don't. really upset with amazon regards pillai
Rita
Please refund my 300
kanchidurai tamilan
My cell phone number is 9791876011 . I give one purchase order for wrist watch , Rs,299/-. But u sent watch tempared glass. So I informed to more times, but no response , kindly refunded my amount immediately , thankyou
Vikram
I was suppose to receive the installation service between 11:30 - 1pm yesterday. I got a call at around 1:30pm n the guy informed that by mistake they sent a TV installation guy instead of washing machine guy n they will now send the right person by 3pm, to which I agreed however none of the guys visited home yesterday. I called Amazon to get me a service on 10th oct in the first morning slot, puneet told me it is done n I will get an email confirming the same. I ended up giving him 5star rating, however that was a false commitment & I was fooled bcos I didn't receive any mail or msg confirming the same. When I called Amazon again I was I formed by vinod that he is sorry as previous guy gave false commitment & it will take 48 hours for the installation team to revert back. Overall I bought a new washing machine returned the old one under exchange scheme n I can't use the new one either from last 3 days n have to wait for 2-3more days for someone to come n install it. For last 3days we have not been washing clothes at home and can't do it for next 3 days n I am only left with an option which is I have to reschedule the appointment with the installation guys for whenever they r available...gr8..Can't even return the machine as the refund will come back in 3-5 days and If I return I would need another machine immediately for which I don't have extra money to buy. I am stuck very badly in this situation and nobody cares to help. Very very disappointed.
Md. Salamuddin
Subject: Non cancellation of product / item by the Customer and return of product without information to the customer. Dear Sir, That on the Paper Publication dated 29th September, 2019 published and announced the Great Amazon Sale Festival on the Times of India, Calcutta edition and accordingly I, MD. SALAMUDDIN son of Md. Nizam, by Profession – Advocate, of 6/1, Sarang Lane, 3rd Floor, Kolkata – 700014 purchased one Faber 75 cm Hobtop 3 Burner, Auto Ignition (HOB HCT 753-SR CRS LBR CI) on 1st October, 2019, having Order No. 403-5364644-0166748 under Tracking ID: 228847717299 and under shipment of free delivery as per eligible orders accordingly I have paid a sum of Rs. 14,255.10 including all postage, packing charges, taxes to you on a condition that the said product / item will be delivered on 10th October, 2019. As per the shipping tracks with Tracking ID: 228847717299, the said product / item was Pick-up scheduled with courier, Chandigarh, IN on 02.10.2019, thereafter Package has left an Amazon facility PANCHAKULA, HARYANA IN on 03.10.2019, further Package has left an Amazon facility SONIPAT, HARYANA INon 04.10.2019, then Package has left an Amazon facility DANKUNI, WEST BENGAL IN on 07.10.2019 and Package arrived at the final delivery station Calcutta, IN on 08.10.2019 and today on 09.10.2019 track report is showing the product / item is Undeliverable in Kolkata thereby the product would return to seller without any information to the customer as the customer also resides at Kolkata, the Amazon authority may call the customer for any circumstances of non delivery and on refusal of the customer, the product may be returned to the seller. The track report shows the said package is Returning to seller and you’ll be refunded 2-3 business days after we get the package. I presume that the said product never reached to Kolkata from Chandigarh but you have collected the amount from me by publication in the newspaper to collect money from the Indian Customers and holding money for 10 days and using the said amount for your other business purpose thereby I have lost the offers in the puja vacation from you as well as the offers in the local markets of Kolkata.
bernadette braganza
Please pick up the cheap plastic product sent to me, sent to me opened and torn. Fraud seller. Re-reimburse my amount into my bank account. RYLAN Stainless-Steel Faucet Adapter 360... Order #: 408-6257118-0821127 Sold by: TFPW Retail Quantity: 1 Item price: ₹ 329.00
rrenterprises
sellar acont prodect photes delete pls prodect photes aid sellar acont rrenterprises
s k ghosh
I HAD ORDERED FOR X516(mAh1750, Torch Blink on call, Auto call recording)(Black+Blue) and the same was to be delivered by Agent with cell no. + 919340887451, he contacted on 27.10.2019, but did not deliver, but in your records show the item as delivered. VERY POOR SERVICE
Deepshikha
You have sent me wrong colour blazer of van Heusen
Hiteshwar singh wairokpam
Why are you debeting a sum of rs 432 on 26 of this month from my account without any knowledge from me and for why ❓ please reply the due problem that i had mentioned above.
Sunil Pradhan
Customer service is useless...does not respond to our problems.
Premjit Dutta
I ordered a bajaj 17 liter solo microwave. Want to know the status
Ranajit Patil
I have done the payment through the Amazon balance for mobile recharge but it is not recharged of 248 on 25.12.2019 but recharge is unsuccessful and 248 rs. debited on my account amazon sent massage is amount credited on your account but amount not receive in my account .
Bhagyashree
Ordered some products, after 3days I found that it's out for delivery,I was super excited and waiting but I didn't get any phone calls.. Next day I got a msg abt refunding money and returning of products back to the sellers without getting a single call.. Chal kya Raha hai bhai? All the Amazon customer service phone numbers are not working..
Mukesh Nain
My Name is Mukesh Nain And Ref. No Given by Amazon is 927222254940 for refunds amount processing but amount is not reflect my Account till now Before 4 months and My amount is 808.. i think amazon is maha chor company..please tell me anyone what will do now .....9728179006
Custome
Custome Care center 9330540575 R eally don't want to be a part of the team and I will be there at the same time I don't want to be a part of the team and I will be there at the same time
DHARMENDRA SHARMA
Sir aapki company ke naam se muje froud kiya gaya jis ka naam hai Amazon pay india priva hi es company ne mera 45000 rs debit kiya hai pls sir es company par karwai kare . Jo aap ke naam ka company aic banakar logo ko thag raha hai . Pls sir muje call kijiya mey aap ko puri jaanjari dunga 9920898916
RATI MEENA
Hiii sir mere pese return nhi huye
KESHAB DAS
I have returned Jiowifi battery m2 to P.S. Enterprice, Harayan as advised by Amazon. The Blue Dart Courier telephonically informed me that they have not found the said firm and the phone number in lebel is inactive. I send several mail to amazone but no respose of my mail. The said courier informed me that they will sent back the product to me. I am purchasing varous product from Amazon since long time but this time I am facing lot of problem in the matter mention above. Amazon not send me the alternative no.
Nagesha
Need to discuss about my not delevered product
princesana
a rong trungaction is happend, 50 rs ka, pic back 50 rs
Pranjal
Baddest customer service i have ever seen my money didn’t refundet yet after 3 months
Isha
I purchased phone and delivery boy was delivering but taking all information which is not even necessary. He was also not picking the calls 99531 30722. Regards Isha 8929560099, 98991770066
appu
Sorry, we are unable to get the tracking information right now.
Sudhir
Sir i purchase a mi Bluetooth headset in the month September but I dont have invoice what should I do where should i found
Gorav Kumar
I have cancelled my order on 24 dec 2019 And I also get a message from amazon The msg is that (your money is return in your account )but still my balance money is not refund yet
Fartade
Hublot watch Limited Edition watch havea two crown why
Tasif mohaimid
I am Tasif mohaimid Kushinagar UP India How do I want to take children's car cash delivery Please help me
Er.N S Thakur
I want to purchase some items from you but your delivered agencies are not making home delivery So you are requested but can I do for it
Chirag gupta
Please pay my 520 rupees refund
kailash sejkar
mobile k liye toll free no par baat nahi ho pa rahi
ARVIND KUMAR
Amazon pay ka kyc complete nahin ho raha hai.
Amazon.com
I have also made a payment for this pro case, Albert. I would like to know if I get this 10.5 tab case or I can book again, without having to refund my payment. Because I have given a concise statement of this case.
Sasidhara Varma
Sir , I am preventing from the amazon.in why?
Roopa
I bought a water purifier four days back.No one has come to install it till now. Send someone to install it or take it back
Kamunist Pradhan
Note: Forwarded message attach Dear sir i have received the below item as per list But roots colour shampoo 4 nos Travel Sachets is received on date 15.06.2019 at 12.20 hrs. so please take necessary action from your end. Thanking you. K Pradhan Roots Easy Hair Colour Shampoo (400 ml Bottle + 5 Travel Sachets) Sinew Nutrition Green Coffee Beans Powder for Weight Management - 200 g WIDECARE Body and Point Pressure Massager for Pain Relief with Magnetic Vibration
Rahig
Online all shopping customer care number 8757811939Online all shopping customer care number 8757811939
bilal usman
plz refund my ampont Rs. 549
Varun Jain
Customer service not a good...very poor service for the Amazon..bcz ur delivery boy very careless....
Sujit Kumar sinha
I have placed order for two books of total amount-Rs 505 by pay on delivery but I only received one book of amount-Rs 230 Hindi shkshan aur vayakran and another book of English pedagogy grammar of amount-Rs 175 I didn't received , I already paid for both to courier person when I asked to courier boy he replied contact to Amazon customer service But I several times tried to contact Amazon customer service never get connected to customer service person directly I amazed that who will care my missing order or cheating habits of Amazon or placed order delivery point my order I'd no is 403-9580116-1695528
Khan
Amazon customer care online shopping 9330107976/8584029842//
rakesh kumar
I am purchase 120 laptop Lenovo 3 December 2019 but so warranty expire so please support
mahesh hassanandani
i have purchased oneplus 3t from amazon in 2017. can i get a copy of purchase device and how.
Amar Singh
I purchased sohes and delivery boy was delivering but taking all information which is not even necessary. He was also not picking the calls 9622270066. your service not good very bad where my order why not deliverd my order in my address ( order no 40692586215919516 )
Sarmistha Mitra
on 13th June I received a phone call and the person (Souvik Das , 9874546565) told me he was calling on behalf of Amazon. I am running a boutique business and he told me that Amazon wants to sell our products through their website. As per conversation one representative came to my place on 14th June and requested me to make the payment of Rs 11800 for one year service charge. In return they promised me to take 12 products pictures in every month. They also told me that they will take 4 pictures of every products and total 50 pictures in a month and share me the pictures through email. I have to upload the pictures with price ( where Amazon has 10% ) . After booking of every product they will collect the product from my place and they will courier it to the customer. As per discussion I made payment on 15th June through NEFT from my business account ( Axis Bank ) in favour of Mr. Prasanta Kumar Roy).The company name is DVenus. on 15th the representative (Mr. Biplab Nayak , 9477378776 ) took 12 pieces saree and promised me to return the products in 2 days. But he failed to keep his promise. after several phone call he returned the products after 3 weeks. Then Mr. souvik Das who claimed himself as a senior executive of Amazon told me he will send all the edited pictures of my products in 2 days , but still now I hv'nt received any email from them. It has been more than 1 month. I agreed to do business when they told me that they are from AMAZON but now it is very clear to me that it is a total fraud case. If they are Amazon's business partner then please help me. I want my money back. I have their emails and have the documents of my payments.
Pooja Kamble
I purchased supples diaper on 28th Nov. From the same day I could not contact you, I ware one diaper to my baby n he got too much rashes, so I request you to please change my product or cancel it..
Dr Ramachandran Guruprasad
I have not a refund for my amazon product which was delivered defective To: Amazon Bastards I have not got my refund for this product. A Pigeon 700w Sandwich Griller with Serial Number: PTSANWSWG718102470 was procured from Amazon. The amount has not been credited to my bank account. Please do it immediately bastards. With best regards, Dr Guruprasad, Bangalore ======================================= Please make the refund immediately you Bastards
M ANGUCHAMY
I placed online order for supply of First Choice Liquid Concentrated Laundry Detergent (1 Litre) costing Rs 805/- Tracking ID: 228346198490. The item was not delivered . I have applied refund which is not yet received. Kindly expedite the refund of Rs 805/- which is pending for more than a month. M Anguchamy 9445013949
Sanjay Kumar Singh
Order no. 171-3488467-5406724,DT. 21.09.2019 attempted for delivery without installation person or kits. The price of product was inclusive of installation. Unable to take the product without getting commitment for installation from amazon.
Rajaneev
When I am purchasing something from amazone, there is showing amazone pay balance 1₹.and next time I am trying to purchase something on COD . It is not possible. Go to hell amazone pay balance. If I have not getting COD option , I am not going to purchase even a needle from amazone.
Anil
Amazon is sending me old used shoes of redcheif and now till date problem is not solved and customer is making fool us . Amazon is big fraud company I suggest everyone not take product from Amazon
SHUBHAM MISHRA
My order with Amazon no.405-5146971-4189152 dt 17.7.2019 placed for the purchase of ‘Women horlicks’. When I received the parcel 21.07.2019, I found to my dismay that barring Horlicks, Two hand towels were found.The seller of the towels are tvl.Cloudtail India private ltd.,Hyderabad vide invoice no.hyd8-4977814 (detailsTC-HYD8-1004-1920 dt19.07.2019 for rs.519/-). The seller has mentioned that ” return eligible through 31.1.2019″. I have applied for ‘return of good’ but the details could not be uploaded for some technical reasons.So this mail is sent with request to return of the goods and claim for refunds REPLY LINK
Anita Rai
Haven't yet received my order no 3444610003242..ordered more Dan 20 days b4 no responsive customer care no.. Very poor service... Kindly either refund or deliver da item.. Otherwise I have to approach to u appropriately
Sujay Mitra
Urgent need of a couple of big size wooden frame felt boards approx. for our office wall. What are the colors available with you and how much approx. the cost will come to (how the price is calculated) of the above. How long is the delivery time at Udayapura, Bangalore 560082
Mary
Amazon delivery man overcharge my order He got us the order price was 1070.00 he took us 1470.00 where I complaints this scenario I am mad with my husband he paid big amount. We have 2 order. 444 with delivery charge 630 with delivery charge
Ishika jain
I have done mobile recharge through amazon via cashkaro and recharge was not successful and my amount in deducted and didn't refunded Order no 408-5732924-7562710
Sai Sharma
I have ordered 2 women slimfit tshirts linkin park price rupees 738. When I received the orders , they were already opened and delivery boy tried to run away. I caught him and he said it is not his fault as he received the package from the company like this only. I recorded his video and returned the order due to the above reason only and delivery boy misbehaved with me.
SAURAV DUTTA
At the time of order amazon show doorstep delivery is available but at the time of delivery, delivery boy refuse to give doorstep delivery.
narayanasamy,j
My order with Amazon no.405-5146971-4189152 dt 17.7.2019 placed for the purchase of 'Women horlicks'. When I received the parcel 21.07.2019, I found to my dismay that barring Horlicks, Two hand towels were found.The seller of the towels are tvl.Cloudtail India private ltd.,Hyderabad vide invoice no.hyd8-4977814 (detailsTC-HYD8-1004-1920 dt19.07.2019 for rs.519/-). The seller has mentioned that " return eligible through 31.1.2019". I have applied for 'return of good' but the details could not be uploaded for some technical reasons.So this mail is sent with request to return of the goods and claim for refunds
Tapan Aguan
I ordered La Shield IR sun screen gel UVA/UVB sun protection, De Tan and Anti Ageing 60 gms. But the delivered item is not De Tan and Anti Ageing. So replace it by delivery of actual item or refund the cash otherwise I will approach the appropriate forum . Order number:-408 0887790 5226705 date 13.07.2019
Rahul
TollFree Number 8lOlOO8O9l./Amazon generally has a good reputation for providing quality customer service, though some people feel that service levels have become uneven in recent years. Agents usually work to identify problems, correct them and, when appropriate, provide some kind of compensation, usually in the form of a product credit. My Order# 402-9852561-4644316
Amana
sir mene 6 dec. ko 1 order kiya tha jo abhi tak mujhe nahi mila order No.: D0-1-1431046-6168666 Cust. Care se koi contact nahi ho pa raha hai
Anuradha Anil Tarade
Call me on my no 7219514348 i have refund my 12990
Lata
Call me
Ft hf
Hjt
Anu kumari
I want my refund 739 rupees in my account please
Swati Kapoor
Dear Sir / Madam, This is for your kind information my boss Mrs. Deepika Nath have ordered "Prism Artwork's Kids Bedsheet/Queen Size/90x100 inchs/Aladdin & Jasmine Blue Print/Double Bed/with 2 pillow covers on 9th November 19, but received different bed sheet. Please do the needful & change the same at the earliest. Thanks & regards Swati (Contact no is 9810033206)
Rohitash meena
M apna mob. Change Karne ki soch rha hu par mera mobil Vala vargan nhi Aa RHA h Mobil h vivo v15 pero mughe one plas lina h
Chhattar Pal
I wanna my bill receipt
sruthi Kuppili
Hi I want to change my billing address
Ripunjay rai
Mera kal free aana tha but aaya nahi yaar kya kru
Shipra singh
Need to replace mee mee glass feeding bottle. But it is not elligible for return. The bottle i got is only 50ml but i want 120ml.please help it out.
Vinay Singh
Order ID 171-4467789-8217155: 1 of COOL BAG 15" Vintage Leather Messenger Soft Leather Briefcase Satchel Leather Laptop Messenger Bag for Men and Women [ASIN: B06Y39WVZJ RE-SENDING FOR REPLY ‼ AMAZON NEED YOUR INTERVENTION ‼ I AM NOT GETTING REPLY FROM DESIGNER LEATHER WORLD, ORDER # 171-4467789-8217155 DT 5.10.2019 INVOICE # YNOH-11 INV DETAILS: RJ-YNOH-168629461-1920 VINAY SINGH #17, 3RD CROSS, SUBEDARPALAYA, YESHWANTHPUR, BANGALORE-560022 KARNATAKA M :9845676777 I HAVE RECEIVED LEATHER MESSENGER ON 11.10.2019 LEATHER PADDED SHOULDER STRAP IS MISSING, SHOULD I CANCEL THE ORDER AND SEND IT BACK OR NEW PADDED SHOULDER STRAP WILL BE COURIERED SEPARATELY TO MY ADDRESS, PLEASE REPLY.
Lamboi
What on earth did I received collar T Shirt when I order Glitz Jeans???
Mr Tapan Kumar pal
Cannot log in despute all correct data Cannot talk to customer service as no option allowed Please contact me urgently Kindest regards 8918696825
NILESH MALIWAD
Hii.. plz delivery vala muje na bol raha hai nahi Aa sakta pahle toh Aata tha ab kyu nahi Aur mane fir se bhi dusra order kiya toh Automatic undlivery ka msg Aata hai delivery vala ka phone bhi nahi Aata... plz help
Amazon
Your comment is awaiting moderation. Amazon India Toll Free Number: 06291712725/ 08757811939 These are toll-free numbers which means you won’t be charged for calling on these numbers. These are 24×7 helpline numbers You can contact on these numbers from Monday to Friday at any time (00 hrs to 24 hrs). (b) Amazon India Customer Care Number: 6291712725 hfdtdas
Amazon
Your comment is awaiting moderation. Amazon India Toll Free Number: 06291712725/ 08757811939 These are toll-free numbers which means you won’t be charged for calling on these numbers. These are 24×7 helpline numbers You can contact on these numbers from Monday to Friday at any time (00 hrs to 24 hrs). (b) Amazon India Customer Care Number: 6291712725 jgjhhhg
Amazon
Your comment is awaiting moderation. Amazon India Toll Free Number: 06291712725/ 08757811939 These are toll-free numbers which means you won’t be charged for calling on these numbers. These are 24×7 helpline numbers You can contact on these numbers from Monday to Friday at any time (00 hrs to 24 hrs). (b) Amazon India Customer Care Number: 6291712725 nnbnbjb
Amazon
Your comment is awaiting moderation. Amazon India Toll Free Number: 06291712725/ 08757811939 These are toll-free numbers which means you won’t be charged for calling on these numbers. These are 24×7 helpline numbers You can contact on these numbers from Monday to Friday at any time (00 hrs to 24 hrs). (b) Amazon India Customer Care Number: 6291712725 hfd
Amazon
Your comment is awaiting moderation. Amazon India Toll Free Number: 06291712725/ 08757811939 These are toll-free numbers which means you won’t be charged for calling on these numbers. These are 24×7 helpline numbers You can contact on these numbers from Monday to Friday at any time (00 hrs to 24 hrs). (b) Amazon India Customer Care Number: 6291712725 ,,
Shila nigam
Plz call me
Milloni Kapadia
Hello, I'm Milloni Kapadia. I had ordered Samsung Galaxy S10(PRISM WHITE) [{Mobile Phone- SM-G973FZWDINS, IS 13252(Part 1)/ IEC 60950-1 IS 16333(Part 3)}] from Riddhi Siddhi Corporation, 02 Winsway complex,B Wing, Ground Floor, Telly Gully, Opposite Police lane, Andheri East, Mumbai-400069 on 26th April 2019 from Amazon, which was delivered on 28th April 2019! Recently I had an issue with my phone display and I took it to the Samsung service center.. and that's where the employee brought it to my notice that my phone was not registered on my phone number! Instead it is registered on '917939271331' number and that too on 23rd April 2019! That means somebody had already used this handset and then sold a used peice.. I paid Rs. 61,900/- that's the price I played for a BRAND NEW PHONE! And not a phone that's already registered on somebody else's name!! I want a fresh piece that's never used before and which will be registered under my name and number.. I really didn't expect this from Amazon.. I always buy stuff from Amazon only as it is a trusted site! I really didn't expect such an expensive phone to be used and then sold(saying its new).. It's a request to your good self to kindly replace my Samsung Galaxy S10(Prism White) Hoping for a quick action.. Thank you !
TV.narasimham
Suppose to receive the booked item aganist tracking no. 228511517323 and order no 171-4246967-1352344 on 09/09/2019. But tillnoeI did not get. When can I receive. Will I receive or not
Akash pandey
I cant contact with agent and the contact number of agent given to me is wrong i am really upset with amazon ?
pratap jakhar
Wing spins gifat A12665K136AYD
Sagar Hingwe
I want my 418 Rs refund in my debit card which you people say that you have send but I haven't received it...order ID is 404-1552413-1233936
Harip
Greetings. My name is Haripriya. I recently purchased a laptop ( Acer nitro 5an5-15) from Amazon. I am an architect and work with high end software. I bought this laptop to run high end softwares such a lumion vray etc. The laptop is unfortunately lagging and is frustrating to work with. I got the laptop today only and the softwares don't seem to be working. So I request a refund as this laptop is not compatible with the softwares I use. Even though I researched the specifications and bought this laptop it is simply not upto the mark for such softwares. Kindly help me out .
NILESH KALE
I HAVE ORDERED TH SONY HOME THEATER WITH ORDER ID 402-9805052-7609100 ON 8 TH SEPT DELIVERED ON 11 SEPT 19 BUT ITS NOT IN WORKING CONDITION ITS NOT GETTING POWER ON WHEN IT WAS DELIVERED AT SAME DAY IN FEW HOURS OF AFTER DELIVERY I CALLED TO AMAZON CUSTOMER CARE AND CONTINUOUSLY CALLING TO CUSTOMER CARE FROM LAST 15 DAYS BUT STILL DIDN'T GET THE REPLACEMENT OR ANY REFUND PLEASE MAKE AS FAST AS POSSIBLE
Vandanam Raju
problem with accessibility of my account padre.raju@gmail.com
Vandanam Raju
what do you mean by moderation
Rahul kumar
I bought Nokia 6.1 plus by emi plan and that emi was 1799 but they are charging 2249 for two months. I can't understand why they are charging more than exact emi .and this product is also very poor .I will not recommend anybody to buy this disgusting mobile.
Mukul Jaiswal
give your no. of costumer care of india i want to talk
Avik Sinha
999 rs deducted without my concern. Why . Refund this amount 999. Date was 19.09.2019
Indrasen yadav
सर मेरा यूपीए नहीं लिंक हो रहा है प्लीज बताइए
sunil
I recive defective led tv product pl replace as soon
almas sambul
I had ordered the Oppo f11 mobile on 28/9/2019. have done online payment also but now i got the message of order has been cancelled. want to know y my order as cancelled. My order no is 407-1608201-6956368. pls revert back
Sophie Albert rao
I brought a mop spinning rod and mophead in the orders it showed 3mopheads and we received 2 of it so what does it mean
Amazon
Your comment is awaiting moderation. Amazon India Toll Free Number: 06291712725/ 08757811939 These are toll-free numbers which means you won’t be charged for calling on these numbers. These are 24×7 helpline numbers You can contact on these numbers from Monday to Friday at any time (00 hrs to 24 hrs). (b) Amazon India Customer Care Number: 6291712725 ,,yyfhfhf
Amazon
Your comment is awaiting moderation. Amazon India Toll Free Number: 06291712725/ 08757811939 These are toll-free numbers which means you won’t be charged for calling on these numbers. These are 24×7 helpline numbers You can contact on these numbers from Monday to Friday at any time (00 hrs to 24 hrs). (b) Amazon India Customer Care Number: 6291712725 ,,ljljjhhhh
Amazon
Your comment is awaiting moderation. Amazon India Toll Free Number: 06291712725/ 08757811939 These are toll-free numbers which means you won’t be charged for calling on these numbers. These are 24×7 helpline numbers You can contact on these numbers from Monday to Friday at any time (00 hrs to 24 hrs). (b) Amazon India Customer Care Number: 6291712725 ,,yughgg
Amazon
Your comment is awaiting moderation. Amazon India Toll Free Number: 06291712725/ 08757811939 These are toll-free numbers which means you won’t be charged for calling on these numbers. These are 24×7 helpline numbers You can contact on these numbers from Monday to Friday at any time (00 hrs to 24 hrs). (b) Amazon India Customer Care Number: 6291712725 ,,yyyhghttt
Amazon
Your comment is awaiting moderation. Amazon India Toll Free Number: 06291712725/ 08757811939 These are toll-free numbers which means you won’t be charged for calling on these numbers. These are 24×7 helpline numbers You can contact on these numbers from Monday to Friday at any time (00 hrs to 24 hrs). (b) Amazon India Customer Care Number: 6291712725 ,,gugjgf
kavitha
My order says your package may be lost id is 800191146759
Shakeel Ahmad
Dear Sir/Madam, We have ordered credit card holder from Amzaon online and money was also paid by us however we did not receive any product so far after check online status it showed item delivered which was totally fabricated. Order No - 4040620952 7497968 Agent Phone No- 0124-6812004- Pin 3477 When we called on this number pin seems wrong. Plesae assist its a fatal consumer concern .
Amazon
Your comment is awaiting moderation. Amazon India Toll Free Number: 06291712725/ 08757811939 These are toll-free numbers which means you won’t be charged for calling on these numbers. These are 24×7 helpline numbers You can contact on these numbers from Monday to Friday at any time (00 hrs to 24 hrs). (b) Amazon India Customer Care Number: 6291712725 hfdtdas
Prasad R
I ordered a Set of Lux cottswool cotton thermal set (top & bottom ) cost Rs 545 from your seller sandeep enter vide order No #404-5823887-1779520 date 14 Nov 2019. But your cheated me by sending me cotton thermal bottom only. Please refund my cash or send me thermal top at the earliest. Otherwise I will approach central customers forum & RTI . Request early action.
Dr M G Prabhu
I have received a wrong spoiled unit of weighing machine(Camry) instead Actofit body analyzer machine. Running from pillar to post to complain you, but all in vain. Take this matter urgently and contact me informing as what would be your line of action? Do you support such things to happen under amazon.in or do justice to the placed order?
pawankumar
i am order the mobile with exchange offer .. but my exchanged mobile are missing on yesterday night ... i am pay reaming balance in delivery boy but instant discount available ...?????????????
pawankumar
hiiiiiii Sagar Hingwe .. this pavan your refund successful received ...... howmany days wait are waiting for u refund
Avdhut Ashok Gunaji
I have bought 2 set of 6 Crompton Led bulbs but out of2 set from 1 set 1 bulb is not working so pls replace my bulb as soon as possible hope u will do the needful
Sunil kumar harisinghani
I have order 2nos of item but when I open my parcel l got only one after I tried lots of time to contact amazon customer care can't get any response
rajkumari
amazon is froud company custmer care service is too bad
Shiraz
Sir/maam, I had ordered for Keto coffee & Goli....Payment was done beforehand through debit card.But after one day I got a message that your order is cancelled.If so I want my money back. Shiraz.Daruwala
Pooja sahu
Call me
Jyoti goyal
I want to return my order
Amazon
Amazon customer care number...8757811939.....Greetings. My name is Haripriya. I recently purchased a laptop ( Acer nitro 5an5-15) from Amazon. I am an architect and work with high end software. I bought this laptop to run high end softwares such a lumion vray etc. The laptop is unfortunately lagging and is frustrating to work with. I got the laptop today only and the softwares don’t seem to be working. So I request a refund as this laptop is not compatible with the softwares I use. Even though I researched the specifications and bought this laptop it is simply not upto the mark for such softwares. Kindly help me hbbbvvvvv
K.Naveenkumar
Sir please confirm that this is website is fake or from my paytime a/c amount have been debited but order confirmation wasn't given
K.Naveenkumar
Sir I have received a fake web site and I lost my money by this Amazon
Radhe Shyam
Account se paise kat diye pr Bijli Bill nhi bra gya
Nancy
Where's my order.???????????
Nancy
Really true . Customer service is useless ??????????? I will never ever order from this Amazon. It's passed one month I didn't get my order, no response,no help from customer service. It's just shit!!!!
Ankur Gupta
Sar Amazon se payment karne ke bad fail ho Gaya vah account mein nahin aaya hai aapse contact bhi nahin ho pa raha hai bataiye Kya Karen please call me this number 8726088726
Vivek vyas
I am shocked by your delivery. I gave the order for 8 steel bottels in RS 1598 but got only four bottles.Response from your costumer care is nil.help line numbers are not working
Vaibhav
When will this order be paid? Mivi eyer phone
Pratyush Tripathi
I want to join Amazon business feature as a seller but my business category is not showing your portal.. My category is Astrological items, religious items like Rudraksh, gems, yantra, and swetark ganpati astrolgical books etc
Ankita
I have not received my cash back.when i will get it back
Vipin
I have received a smart watch cost 650. But it is not switching on even after charging. Never used
Mahender
I ordered 2 item but i got 1 item only
Gunjan Nehra
Reference Order Number 406-7666675-2011524 Spent 3-4 days with this customer care division. The assistance provided was zilch. Too much time wasted and the team was not even willing to make an effort to get the matter investigated and provide solution. The ownership and response was absolutely scripted. The whole experience left me feeling so helpless despite the staff being polite because of their “we are sorry, we can’t do anything” attitude. I requested for escalation and they kept insisting we have checked but you’ll get the same response. Honestly I feel amazon can do a much better job in responding to customer complaints. How would you rate a customer care team that neither provides you escalation matrix nor offers you a solution. I have not heard from amazon except for automated response. I reported the matter on time but the team let the lapse in service delivery happen. Disappointing!!!
aamirr
Amazon customer care helpline number +91-6289975516/ 620-689-2178 Q: where is deliver and how to gets refund money Amazon customer care helpline number +91-6289975516 / 62-06-89-21-78
Ayush yadav
When my products reach at my home
Ashokan
Order no. 403-7887308-3570755 urinal flash received in damaged condition. Amazon is still not replaced /refund the money
Avinash Sharma
Amazon customer care helpline number 620 499 6204 customer care online 24 hours online customer care money refund successful
HEMANT gopal joshi
मैंने एक खुर्ची लिया लेकिन मुझे वो कम्फटेर्बल नाहि है ईसलिए १ महिने से आपको बंता रहा हुं फिर भी कोई उभे वापस देने आता नाहि मुझे दुसरा खुर्ची देना है लेकीन यह लेखे जाने के बाद हि मैं दुसरा ले सकता हुं ईसलिए उसे दे जाने के लिये आपके आदमी को भेजो मेरा order ID 404-7748762-8720322 है. हम लोगो ने अभी तक उसक़ो वापरा भी नहीं जैसी है वैसी है उसका जोडी आपका जवाब है बताना
Bn jha
Overcoat book Kiya that. N.a. coat Mila n.a. paisa wasps says. Ek mahina ho gaya
Jagdish Kumar Arya
Your Amazon .in.order no (#407-5559250-67770758) has been dispatched estimated delivery: Friday.24 january 24 www.amazon.in/track . But not track I am already paid this item name robot vacuum cleaner three in one . Rs 3330.91 by credit card 6th january 2020. Please check and dispatch
Kailash
I have ordered a phone one month ago but still it is not delivered to me. And money is paid.please look into it and return my money or deliver the product.
Kailash
When I m trying to call Amazon customer care then the number is said to be invalid. Very poor service.
Sapna bajpai
Sabse bakwas site hai kabhi koi saman achcha nahi hota aur policy ek dam third class .... Jhuthi policy hai ... Item me return available batata hai bad me not returneble batata hai ....
Rahul ray
My reacharge is not successful.but my balance debited from account .
Chanchal garg
I am interesting to sells product's on Amazon b2b business. But i didn't understand this how to use....please contact us
sandeep
i had tried many times to enter my account after changing the password and entering the password it comes to a error page not getting login to the dashboard , i wanted to raise the plan to action and open my code
Veenothini
I have ordered two kurthies on 19. I have requested for cancellations but the status says I will get it on 21st dec
Thembi noma
Am sick and tired of you guys taking my money from my account without my permission first of all I didn't buy anything from you but u busy taking my money from credit card to my debit card please stop bieng crooks nd pay money cz I never allowed you to debit never plzz stop bieng criminals and contact me personal
Thembi noma
My number are 0799827656 plz contact I had it it's to much now am not even buying anything but you guys are busy taking my money please my money back I work hard for that money to be taken like that..worst of you doing what pleases you with my accounts ,who has given you the rite to debit money if only you can answer no maan it's to much
Satyanarayana Pammi
Sir/Madam, Is the AMAZIOJION.COM (Amazon trade mark as it is shown)website is belongs to you or not ? please let me know because on this website some of untrusted stores are publishing Mobiles for offer prices and giving payment link through Paytm app.I think , they are cheating public(Customers) because after payment success through Paytm App, no update from the above website.So take necessary action against the website for corrupting your WEBSITE. For your necessary action please. Regards, Satyanarayana Pammi 9967223601
Partha Pratim Pal
I have received certain items which a more valuable than what I had ordered on 17 Dec 2019. kindly replace the items with my 3 items due, the items are 1. Quaker Oats-1 kg 2. Vedica Masoor Dal-1 kg 3. safola oil-1 litre This was due to be delivered on 17th Dec 19, however I have received some other items, please exchange the products. Thanks Partha Pratim Pal # 9818115856 B 703, Gitanjali Apartments Karkardooma Vikas Marg Extn Delhi-110092
Dinesh Kumar
I ordered a new phone with Amazon great Indian deal but there is no response by Amazon and I paid ₹1899 by paytm
Arun nadigar
Need invoice with imei no.
Neena Sachdeva
I have amount of Rs. 1946 in my Amazon pay balance. I want to place order using the amount but not able to place . Kindly help in this
PCameron
I am not getting any answer from you regarding the paper white cover and charger which I have already sent back to you in the same as the paperwhite
Vasanthrajanavasanth
I ordered product from amazon tha boy donot have swipe machine and also do not have cash changes, he speak very hardfull machine
Adwitiya sinha
Plz help me. My order has returned
BISWAJIT PUTATUNDA
Fasttag applied almost a month ago. Till date have not got the Tag. Company washed of their hand by forwarding it to HDFC, which is inept to deal the required job. Amazon even refused to cancel the order. Hence I am going to file Consumer Case and also to file RTA to know the details of their customer duping tactics.
thakkar jolly
14nov 2019 my odar is not given but my cedit crd ctttin in aematun so rifan my belesh odar ID403-5889633-1277903and odarDNkkwYqz plzz given my bill
Nitika
I have placed my order and that was prepaid. No messages were sent to me during the duration and the message comes that order has been delivered and signed by me. Are we crazy and ask your delivery man where has he delivered and try approaching the same to me or give me the refund as soon as possible. !!!!
Nitika
Tracking id was -234924459938
Menaka
I am planning to sell arecanut plate in Amazon. How to sell. Where to give. To whom I should contact.
Nishan
Very bad not good things
tiruvaskuru chandrakanth
sir this is chandrakanth purchsed aT V from your Amozan ( shinco 32 inches T V) the was purchsed on 4th oct according to invoice date but today T V was not running properly from last 4 days. automatically stops for every 2 minutes. Pls do needful . Order no: 405-0472831-7308332 Order date: 03-10-2019 INVOICE NO: SHYB-129736 INVOICE DATE : 04-10-2019
Divya
I have query
Gopi Kansara
Your courier boy not visited my place or call me. He returned my courier at Ahmedabad. Gopi Kansara 924, Kansara Pole, Mandvi street, Manekchowk, Ahmedabad. Item walking shoes Mobile no. 8200311752
Jess
I was charged twice for the same product as the payment in 1st attempt wasn’t successful I proceed with 2nd attempt. Both transactions went through. I have email the customer care got refund for one payment. Please advise on the refund for 2nd transaction.
deepak
where is my order..still i didnt recive if not delevered refund myamount and give all details ..i want to file case against amazon
Gaurav verma
Sir plz refund my money your company check is bounced plz refund my money my account. My AC number is 88482010048884 My phone number is 9759737526 Your check is Deutsche bank IFSC code DEUT0797BGL Check number is 802810 Your bank account number is 2049583000
Gaurav verma
Sir plz refund my money my account Otherwise I will complain agains your company to check bounced. CB07-0000780540