Are you a customer of Redbus and facing any issue regarding to its services? You may come here for a query like how to contact Redbus.in or maybe how to cancel the ticket in Redbus etc. You will find out the answers of all these types of faq queries in the below section.
First, we start with a little bit of introduction of Redbus and then a properly defined FAQ section will appear in which all answers are clearly written with its question.
So let’s just start..!
What is RedBus.in?
Standing in queues for bus tickets is an old fashion thing. No one wants to waste his/her time on just a bus ticket. I think everyone is known with the app of Red Bus.
If you don’t, then in short words I want to tell you that it is a bus ticket booking app which helps you to book tickets in just a few clicks.
The company was founded in 2006 and now it is a part of the leading online travel company MakeMyTrip Limited. Prakash Sangam is the CEO of the company and Anoop Menon holds the position of CTO in Red Bus.
Redbus.in FAQs Section
What services are offered by the Red Bus?
- Along with bus ticket booking, the company also provides many more services like hotel booking, bus hiring and many more.
They also provide pilgrimage packages at a budget price.
What are the advantages of Booking Tickets through Red Bus?
- Through Red Bus you can book your ticket from your home and you can even choose your seat. More than 1500+ operators are registered with Red Bus and you can choose which is convenient for you.
Does booking online cost me more?
- The simple answer to this question is not at all. Your ticket price will be the same as the ticket price offered by the bus operator.
- Red Bus also offers some coupons to its new and old users which helps to get a discounted fair ticket.
Is it mandatory to take a printout of the ticket?
- The printout of the ticket is not mandatory but it depends on the bus operator. More than 99 percent of bus operators accept m-tickets.
What is M Ticket in Redbus.in?
- In short words, M-ticket is an SMS that is sent to your mobile on booking tickets. The M-ticket has its TIN and PNR number which you can share with the bus operator while traveling.
- If your bus operator does not accept m-ticket, then an e-ticket is sent to your email id. Take a printout with you at the time of travel.
I’ve lost my ticket. What should I do now?
- Don’t worry, the copy of the ticket is still available in your email id. If you already deleted that mail, then call the customer executive. They will resend a ticket to your registered email id.
I entered the wrong mobile number while booking. Can I get my mTicket on a different number?
- Yes, you can. They will surely help you out. Just contact with its customer service representatives.
What is the hotline/helpline number of Redbus.in?
- You can contact the Redbus support team through number +919945600000.
- This hotline number is available for hotel-related queries also.
What is the official email id of Redbus.in?
- Customers can submit their feedback, queries, complaints and concerns on email@example.com.
Where is the head office located of Redbus.in in India?
- The main head office of Redbus.in is located in Bangalore.
- Address: Ibibo Group Pvt. Ltd Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74, Bengaluru, Karnataka – 560008, India.
- Other Office Address: B1 Golden Enclave, Ground Floor, Old Airport Road, Kodihalli, Bangalore, Karnataka – 560017, India.
What payment options do I have to book Redbus Ticket?
- You have many payment options such as Debit Cards, Credit Cards, Internet banking and Wallets (Google Pay, Paytm, Amazon Pay and many more).
How can I cancel my bus ticket online in Redbus.in?
- Open the Red Bus app, under the booking option, you will see your available bookings.
- Click on the booking you wish to cancel.
- After clicking on cancel ticket you will get an email regarding this.
- But sometimes tickets can only be canceled through the Red Bus call center.
How can I get a refund from Redbus.in?
- If you cancel your ticket, you will get your refund within 4 to 6 days to your original payment method.
- Cancellation fees also apply if you cancel the tickets.
I missed the bus. Do I get a refund from Redbus?
- You will only get a full refund if you missed the bus due to the Red Bus fault or by the bus operator’s fault.
- If you missed the bus because of your own mistake, then you will not get any refund.
Does Redbus care for its customers?
- Yes, Redbus care for their customers and trying all possible ways to resolve their issues.
How can I book a Volvo bus online?
- You can easily book Volvo buses or other ordinary buses through Redbus official mobile app or official website.
Do Redbus Volvo Buses have toilets or washrooms?
- It may depend on the route or the service provide by bus operators. Maybe some buses have toilets. Not each bus has toilet or washroom.
What are the insurance terms of Redbus.in?
- Redbus is associated with ICICI Lombard General Insurance. For further queries, you may visit to this insurance terms link and gather all useful answers.
How can I book a bus ticket in Redbus app?
- It’s quite easy and quick. Just follow these given steps.
- Open Redbus app.
- Enter your current city.
- Enter your city destination.
- Choose the date of journey.
- Choose the bus which you prefer.
- Select the seat of your choice.
- Select Done.
- Now choose your boarding location.
- Now choose your dropping location.
- Fill all the other required fields.
- Select option continue booking.
- Now choose any payment which you prefer and your booking will successful.
Is Redbus.in available on social media?
Can I do a live chat with Redbus?
- Yes, you can do a live chat with Redbus on mobile app easily.
- Just go to the help section and choose the option/query which you facing.
- You can share queries with them on the website also. Help option/Red Care option is available on its site also.
Which companies are the partners of Redbus.in?
- As per details said, Goibibo & MakeMyTrip (MMT) are the official partners of Redbus.in.
Is Any job available in Redbus.in?
- Yes, there are many jobs are currently open in the Redbus company. You can apply for the job of your preference on their career page.
We have covered almost every important topic in this Redbus faq section. If your topic is not listed in this section then feel free to share your queries/questions in the below-given comment box.
Feel free to share your queries with us through the comment box.
We will update the answers of all those questions in this written Redbus FAQ section.