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How to Contact NaturaPure: A Comprehensive Guide

NaturaPure is a brand dedicated to providing eco-friendly products for self-care, kitchen cleaning, and laundry. Whether you have questions about their products, need assistance with an order, or want to explore wholesale opportunities, contacting NaturaPure is the first step to getting the support you need. 

CategoryDetails
Website NameNaturaPure
Website URLhttps://www.naturapure.ca/pages/contact-us
Phone Number587-892-5598
Email Addressvictoria@outofthesandbox.com
Mailing Address3B Parkdale Crescent NW, Calgary, AB T2N3T8, Canada
Contact FormContact Us Form
FacebookNaturaPure on Facebook
InstagramNaturaPure on Instagram
Shop AllShop All Products
Return/Shipping TermsReturn/Shipping Terms
Wholesale InformationWholesale
Store LocatorWhere to Find Us
EventsEvents
Powered by ShopifyShopify

This guide offers detailed instructions on how to reach NaturaPure through various methods, ensuring you receive prompt and effective assistance.

Contact Methods for NaturaPure

1. Phone Contact

For immediate assistance or inquiries, you can contact NaturaPure by phone:

Calling is the fastest way to get answers to your questions or to discuss specific concerns regarding their products or services. It’s recommended to have your order information or inquiry details ready when you call.

2. Email Contact

If you prefer written communication, you can reach out to NaturaPure via email:

Email is a convenient method for sending detailed inquiries or requests. Be sure to include all relevant information, such as your order number, to ensure a swift and accurate response.

3. Online Contact Form

NaturaPure provides an online contact form that you can use to get in touch with their customer service team:

  • Contact Form: Visit the Contact Us page on their website and fill out the form with your name, email, and message.

This method is suitable for non-urgent inquiries, and a representative will respond to your message as soon as possible.

4. Mailing Address

For those who prefer traditional mail or need to visit the physical location, you can use the following address:

  • Mailing Address:
    NaturaPure
    3B Parkdale Crescent NW
    Calgary, AB T2N3T8
    Canada

This address is also useful if you need to return products or have any physical documents to send.

5. Social Media Contact

NaturaPure is active on social media, providing another platform for inquiries and updates:

Following NaturaPure on social media is a great way to stay updated on new products, promotions, and events, or to reach out with quick questions.

Tips for Effective Communication

  • Prepare Your Information: When contacting NaturaPure, especially by phone or email, have all necessary details, such as your order number or product information, ready to ensure an efficient conversation.
  • Use the Online Form for Non-Urgent Inquiries: The online contact form is a convenient way to reach out for general questions or to request more information about the services offered.
  • Engage on Social Media: For quick updates or to engage with the community, following NaturaPure on social media is highly effective.

Troubleshooting Common Issues

  • Busy Phone Lines: If you experience busy phone lines, try calling during non-peak hours, or use email or the online form for non-urgent matters.
  • Form Submission Issues: Ensure all required fields are completed before submitting the online form. If you encounter issues, try using a different browser or device.
  • Delayed Email Responses: If you do not receive a response within 1-2 business days, check your spam folder and follow up if necessary.

Frequently Asked Questions (FAQs)

Q: How can I learn more about NaturaPure’s products?
A: You can explore the full range of products by visiting the Shop All section on their website.

Q: Where is NaturaPure located?
A: NaturaPure is located at 3B Parkdale Crescent NW, Calgary, AB T2N3T8, Canada.

Q: What is the best way to contact NaturaPure for urgent inquiries?
A: For urgent inquiries, it is recommended to call NaturaPure directly at 587-892-5598.

Conclusion

NaturaPure offers several convenient ways to get in touch, whether you need immediate assistance, have a product inquiry, or want to explore wholesale opportunities. With this guide, you are well-prepared to reach out to NaturaPure using the most appropriate method for your needs, ensuring you receive the support and information you require.

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