Bata Shoes Customer Care Phone Number, Email Id, Office Address, Website

Bata, formerly known as Bata Shoe Organization is the global footwear company headquartered at Switzerland, set up in the year 1894. Bata India, a part of Bata Shoe Organization was established in 1931. Majorily, this company manufactures variety of footwear products for men, women and children. It retails shoes under brand names such as Ambassador, Mocassino, Marie Clare, Bubblegumers, Naturalizer, Scholl and North Star. This company manufactures athletic, sports and casual shoes. It also offers latest fashion accessories like hand bags and travel bags. Some of the company’s products include slippers, sandals and flip flops for kids. These footwear products provide comfort to the consumers and are affordable in price.

Bata Shoes Customer Care Contact Details

Here we are sharing the complete information of Bata Shoes India. It can be used in terms of solving all kind of queries related to Bata products. To contact customer care department for your doubts about the products, just dial the given number.

Bata India Toll Free Helpline Number : 1800-419-2282

It is a toll free number which can be used to ask product related questions,

Bata Shoes Customer Care E-mail Id :   

The email ID given above  can also be used for contacting the company directly regarding complaints, suggestions, feedback, reviews and other product related inquiries.

Bata India Logo

Bata India Logo

Bata Shoes Registered Office Contact Details

For more information you can also go through with the registered office of Bata India. It is located in Kolkata city. Check the full address, phone number, fax number and email ID of the company.

Bata Office Address : 6A, S N Banerjee Road, Post Box No. 891, Kolkata – 700013, West Bengal

Bata Office Phone Numbers : +91-33-22443416, 22443417, 22443418, 22440456

Bata Office Fax Number : +91-33-22277418

Bata Office Email Id :

Bata Head / Corporate Office Contact Details

These are the details of Bata India head office / corporate office. It is located in the Gurgaon city (Delhi & NCR). The contact information are below :

Bata Head Office Address : Bata House, 418/02, Sector 17, Opp. MDI, Mehrauli Gurgaon Road, Gurgaon – 122002, Haryana

Bata Head Office Phone Number : +91-124-5120100

Bata Head Office Fax Number : +91-124-5100886, 5120137

Bata Head Office Email ID :

Important Links

Company Official Website :
This is the url of the official website of Bata India. To get full information about products of Bata, their warranty or replacement . We recommend you to visit this site.

Contact Page :
For further inquiries and information, you can also visit the contact page of company. There you can find contact form which will let you contact the company directly.

Store Locator :
You can find nearest store of Bata Shoe in your city.

Complaint Registration :
You can file complaint about any product of Bata on the official website.

{ 66 comments… add one }
  • praveen February 1, 2020, 3:43 pm

    Hi Sir,

    I have bought sandals on 5th january 2020 for 899 rupeeswith in 10 days of using the sandals strap stiches came off and store manager refused to replace my sandals and customer care service is of no use to me .Why BATA is selling such bad quality products. If i have bought no brand sandals for 100 rupees they should have lasted me atleast a month.

    Hope you will be able to solve my issue .

  • Joyesh Kishor agarwal November 22, 2019, 9:52 pm

    Please look into the problems raised in ticket 76139 . It was regarding poor quality of item Scholl slippers and also about the rude behaviour of franchisee store . Bata did not entertain the complaint on reasons of no invoice provided . I had said that original invoice was kept thy the bata store for replacement that I has demanded . I went back to store for the copy of bill for which there had happened an arguement . Then only I could take a image of bill and then again sent it to bata .
    The item number and other relevant details with pic had been sent earlier to bata . The store has shabbily repaired the defect with malicious Intention so that i am not able to report the correct pic of item to company as it qas their fault as they had not contacted company foe same for more than a 21 days . Is this what BATA stands for … harassment of customer .
    Mr CEO please Intervene .

  • Rajendar Katoch September 18, 2017, 4:05 pm

    Dear Sir, I would request you to pl check the quality of sole used on Hush Puppy Shoes. The shape /upper leather used on Hush Puppies shoes are very good & attractive. Today, I was in very odd situation that while walking I noticed that the heels of both shoes broke in to small pieces & I noticed that shoe was without its heel. Some how, I managed to meet Bata Shoe manager in Cannaught Place, Delhi & showed him same. The reply I got was that it is a common complaint. (I take all care in storing & using these shoes as these quite expensive). On his reply I am now bit nervous now that I have another 5 pairs of Hush Puppies shoes that these too should not break in similar way & put me in embarrassing situation. Truly speaking I have lost confidence in using these shoes. waiting to hear from you. regards

  • Dr suresh kumar July 10, 2017, 10:23 am

    I bought brand new bata shoe worth above rs2000 from an authorise bata shoe shop opp.BIG BAZAR .TRIVANDRUM PATTOM.iam angry disgusted within 3 week whole soul come our i had already whatss app the picture .pls do some thing otherwise o will approach to the media.

  • PRABHAT KUMAR VERMA May 23, 2017, 11:18 am


  • Chepur Shanthaiah May 12, 2017, 2:12 pm

    sir, I am working PU/ PVC Synthetic Leather Product Manufacture ring field last 35 years as GM Production please appoint me in your quality Control Department so I can Certify best quality of leather during Purchase it will help to organization development
    Thanks and Regards

  • selvin April 3, 2017, 2:06 pm

    I bought a without lace for 2500
    But it is not properly fit to my right leg.
    I went to the show room wherebi bought the shoes.they just say no replace Bcas i did not check properly before leave the shop.
    Now i could not walk properly as one side shoe is looser than left.

  • Reshu singh March 29, 2017, 6:19 am

    Please contact me on 9451976154….As ur customer care department is not responding …I don’t know what they people r doing if they don’t wanna resolve the problem of customer …Just sitting to making fool to customer … Always wrong comment and worst service I want my money back that’s it and make it soon.

  • Reshu singh March 29, 2017, 6:11 am

    My name is Rishu Singh…..I had call u people around 100 times to refund my money but nobody responded even already provided the bank details ….What d hell ur customer care is doing if they can’t resolve the issue of customer….This kind of service u r providing …Just wasting time of customer … Resolve my soon as possible …..And please guys don’t buy anything online from here better to go showroom these people r sitting here just to.making fool to the customer

  • Pushpa Banerjee March 29, 2017, 5:43 am

    Received wrong item for Order ID: 12133112 and suborder id 50149712 placed on 26th march .Order placed for ITEM 1 : Bata Black Heels For Women but received a chappal against the order. Solve the issue ASAP ,this kind of service is ridiculous.
    I have wasted more than 2 hrs to contact your customer service executives but they are just not available and a recorded msg was on ..on.. on… very irritating
    Pushpa Banerjee

  • NAINESH GOHEL March 24, 2017, 10:17 am

    Dear Concern,

    We have purchased gift voucher from BATA in bulk, in that some of the gift vouchers are showing already redeemed.
    As we don’t have redeemed gift voucher.
    For that I have logged complain for the same.

    Below are my complain id .

    1.Complain no.1 – 864214. (customer care executive was told me , we will resolved within two days and you would receive mail from Bata, after three days I have called again for same complain, then after the executive was told me by tomorrow you will get the complaint resolved mail from bata that was my second complaint and no is – 866379.
    Today I called again at customer care office for same complaint and customer care executive was told me still your complaint is under process.

    I have second gift voucher with me, I had same complain, its showing that already redeemed, Complain no is – 868925.
    Request to tell me by when my both complaint will be resolved and how long I need to take follow-ups with customer care.
    After the calling at customer care no body are bother to receive call, every time I need to wait for 8 to 10 minute for talking with customer care executive.

    Request to help regarding both complain and revert as soon as possible.

  • Sanjay Mukherjee March 12, 2017, 7:37 am

    Dear Sir,
    I made a mistake of purchasing shoes online from bata. They send me a defective piece. Against all my complains for the last 12 days ( Through phone and email) I am only getting new complaint number.

    Please do not buy online

  • S.R kumar March 5, 2017, 2:47 pm

    Just few days back bought Dr.Scholl foot wear model no 8744915.Just used for a day. It is pricking and find difficult to walk. Price RS 1799. Kindly do the need full for replacement. Bought at Chennai mylapore show room. Thks Ravekmr 9444208439 PL contact

  • VISVESWARA.I.M March 2, 2017, 3:45 pm

    Hello sir,

    I am a BATA end user of bata Featherlit chappal design 18 size 8 since 18 years , i am finding difficult to procure this specified product at all of bangalore outlets every alternate years, also i have heard about this particular design is fast moving product in market is as told by BATA Outlets , when this is the fact why bata is not letting out public requirements, for your kind information every alternate year i have to search more than 50 to 60 outlets keep enquirying when is it arriving for this specific design , please will BATA HELP ME OUT from this, Waiting for your relpy at the earliest,

  • charru February 18, 2017, 9:04 am

    Respected Sir,

    I am writing this complaint to bring you attention that i am not satisfied
    with your quality of services provided at BATA Store in Sector 22,, i am talking about the service i took on 9th feb,2017 & want
    to let you know that the dealing of your manager who was on the cash
    counter was very rude with my husband and my father in law…..
    As, my father in law get the slip from their office for getting the pair of
    shoes ……we went and purchase a pair of shoes worth rs. 2500 else the
    slip was of only rs1000… after getting that we went upstairs to see
    another pair of shoes for ladies wearing ….. after coming from their when
    we went to pay the bill … he just standby us and told us (ab ruko jb kr
    raha tha bill tb upar bhaag gye ) this is not the way to treat the
    customer……… after that too much debate will be there ….. one more
    lady was complaining the same ….

    I am very much disappointed with the service of that showroom manager who’s
    name is Mr. P.S.Sharma. kindly take action regarding this complaint …….
    Thanks in Anticipation

  • Sunil aggarwal January 15, 2017, 5:09 pm

    We need a ur one product for personal use bcz my mother don’t have a thumb in left foot so she was use a before a long tym continuesly use ur product of rajika sandak size-07 no. I tried last few months in many shops bt they reply my this product was discontinue so if possible kindly arrange me this product or give me adderess where is available

  • Shan January 13, 2017, 7:47 am

    I purchased a shoe, and when I put the shoe and walk it’s sounds more (some tuck tuck sound) and when I approached show room and said that I can’t walk it’s sounds more., they are saying it’s not defect and they are speaking rudely fucking employees.. .. Showroom Chennai, Velachery

  • Pawan Kumar sharma January 11, 2017, 11:28 am

    ir I bought a lady shoe on your shop no 5803197 at Shahjahanpur (up) amount of Rs 400 on 25 Dec 2016. I paid through my Allahabad bank ATM But due to server problem I make payment in cash. After some time cash was also deducted my account and I complained to center. My complain no is 805326. But till now I got no solution. My email-
    ?- 9956208197

  • Nisha Sachin January 10, 2017, 10:31 am

    i purchased a canvas shoes for my younger daughter from your Delhi cantt ,Gopinath market new delhi showroom on saturday (7/01/2016) . the canvas shoes did not fit my child so i went to take a size bigger and shocked by your representatives rude reply that it cannot be exchanged . i said buddy iam not exchanging i just want a size bigger. the manager said it also comes in exchange. it is the most stupdiest thing i have heard. it seems you have filled your showroom with idiots and uneducated staff . no customer centric approach. instead of understanding problem reacting with go to hell attitude.Since that purchased shoes was of no use to me i left it in the show room itself and your guys are so shameless they kept it. what worst can u imagine “Indias favourite brand – BATA”.

    If i dont get a satisfactory reply I am going to write to consumer forum also. I really cant digest how can a size issue comes under exchange. it is just you want to just sell your products. and not bothered to solve problems although your bill very clearly states replacement.

    Some Lalit Kumar has punched my order
    CST No 07810055559

  • Mohd Aasim January 7, 2017, 9:50 am

    sir mere ko Dillaer ship Chahiye

  • Noel lobo January 4, 2017, 6:56 am

    I have purchase bata leather shoes from your showrrom located at jyothi mangalore. The shoes is very costly but quality is poor. the soul is broken within short time the salesman at showroom says it will cost me Rs 600 and he will reapir it with mochi.such a reputed company and see the reply. i am a regular purchaser of your shoes for 3 decades. Kindly help me out as the shoes are very costly and i cannot afford to throw it out.
    Mobile no 08867001077

  • IA Siddique December 8, 2016, 2:53 pm

    I m very much regret to inform you that the Bata outlets in Gulbarga karnataka are just opened for name sake, when I visited the Super market outlet all the products are very old model and in that also there is only one size is available if you select some model and ask for your size they say no only one number is available. I request the concerned officials of Bata that they should not neglect a city like Gulbarga where 3 Universitys 5 Medical and 7 Engg initiates are there please increase the new collections, In Gulbarga footpath shops are displayed more brands and new collection Regds BATA Customer

  • sujeet jadhav November 19, 2016, 5:39 pm

    Dear sir,
    I am instrating to dillar ship

  • VISHWAJEET S.GUDEKAR November 18, 2016, 11:29 am

    I am searching CANVAS TENNIS BLUE SCHOOL SHOES size :4
    for my child age 12 years.I already search In BATA Showroom and Store in Borivali East & West,Andheri East Sakinaka, Vileparle East …They are helpless ….there is not available this shoes.Please guide me where it will be available as easly as possible..

  • lasilin November 15, 2016, 7:28 am

    Dear sir
    i have purchased a bata shoe having model no -851-6092
    from Truvallla bata brand show room , on 14th octOct2016
    now my shoe damaged,
    threads are coming out side
    upper sole cracked
    i think they are selling first copy
    within one this the quality of bata what all customer’s expectation.

    thank you

  • kulwant singh November 6, 2016, 2:27 am

    sir mane 400 rs ka sleepar himachal dharamsha se kreeda ta only 2manth ke bad sleepar tut giya .pls mera sleepar chang kya yai .thanks kulwant

  • Rama Devi November 2, 2016, 5:54 am


    Am looking for the Item Code: F76131380000EG. Please advise where i can get this model in chennai.

  • Umesh singh kushwaha October 29, 2016, 7:16 pm

    Dear sir,
    I purchase a Bata shoes ( from Bata showroom at vapi silvassa In Gujrat about Rs 1800/- but within 1 month used then sole open ,when i contact with show room manager they Repair it..
    But after 2.5 Month used then wrinkle, stiching observed when I try show room manager about wrinkle no response by manager….
    What i do incase….. I want Re-placement/Re-fund pls.
    (Bata shoe store ,Gunjan cinema compoud DIDC VApi 396195 )

    Mob. 80005062120

  • akash yadav October 22, 2016, 6:24 pm

    Sir i want product code 8089439
    Power sport shoe not avlbl at online n bata showrooms also

  • pradeep dalai October 20, 2016, 8:16 am

    Dear sir
    i have purchased a bata shoe having model no -B71-3260
    from alpha one mall bata brand show room , vastrapur, Ahmadabad on 11th sept 2016
    now my shoe damaged,
    threads are coming out side
    upper sole cracked
    i think they are selling first copy
    within one this the quality of bata what all customer’s expectation.

    thank you

  • Anil Joshi October 12, 2016, 4:08 am

    How to encash vouchers at Auranagabad.

  • Anindita Brahma October 3, 2016, 4:44 pm

    I bought a shoe from . When I open the parcel I found the shoe is just like rubbish. The sole of both pair er openned. And it was not similar which I ordered.whatever, I complained at their service center my complain id is 715991. My reverse pick up is already done. But almost 1month passed I don’t get my refund/exchangement. Worst service by Bata.

  • Team yantriki October 1, 2016, 7:52 am

    We ,Team Yantriki, official team from INDIRA GANDHI DELHI TECHNICAL UNIVERSITY FOR WOMEN and an all girl’s team. We aim to design an all terrain vehicle to be presented in Baja SAE India & Baja Student India. 1000+ people attend these events everyday & these events have a wide media coverage. This directly implies huge publicity. Basically we are looking for sponsors , most importantly a title sponsor. I request you to send this message to the appropriate department & help us build our car.
    Hope to see a reply soon.
    Thanks & regards

  • Achal September 26, 2016, 5:20 pm

    I bought the shoe for my father and the sole pasting has come out within 8 months and usage of 3 months. I went to bata store in south extension and they are not repairing the same instead asking us to go to the local cobbler.
    Brand lile Bata should have the required after sales service.
    Please help in getting my shoe repaired.
    Thanks Achal Nanda 9811919704.

  • Avijit das September 25, 2016, 3:02 pm

    Bata is a big cheater company. Its mail id is fake.

  • Achal September 25, 2016, 1:08 pm

    I bought thw shoe for my father and the sole pasting has come out within 8 months and usage of 3 months. I went to bata store in south extension and they are not repairing the same instead asking us to go to the local cobbler.
    Brand lile Bata should have the required after sales service.
    Please help in getting my shoe repaired.
    Thanks Achal Nanda 9811919704.

  • kinnari shah September 25, 2016, 6:18 am

    I have buyed chappal from alphamall bata of rs.2299 scholl just used. 2times hardly half hour on 28.8.16 it is broken so… I want REPLCEMENT of this no repairing. As it is not even one month waiting for ur positive reply ph is 9974879390

  • UMANG September 10, 2016, 12:33 pm

    I have purchased one pair shoe from your store on 30.06.2016, but this is regret to say that quality of shoe was very poor not matching with name of Bata. The shoe sole was tore in just 15 days of use. When I have visited to store, the manager has denied to replace the same and ask me to repair. I am feeling cheated now, I have purchased Bata shoe because of its name and brand value. If I have to wear repaired shoe then why I was purchased expensive shoe of Bata, can purchased 3 pairs shoe of any local company and they will serve more than Bata.
    I am requesting you to look in to this matter and resolve the same. I want replacement of shoe, as the shoe sole was tore in just 15 days of use.

    I have already handed over the shoe at store.

  • BISWAJIT DUTTA September 8, 2016, 6:01 am


  • Rajesh Gowda August 31, 2016, 1:39 pm

    I have seen chapel in bata show room in mandya 571401 I like one model but there is no size in that model in mandya show room , the model no of that chappel is 8719129 it is in blue colour please my size is 11 no , so please if there is that size call this no 9902058555 or send to mandya show room please ?

  • kalpana August 27, 2016, 9:51 am

    Pathetic quality and service of ghatkopar east store.within 15 days kids sandal quality is in bad condition and we went 3 times to the store n no cooperation at all.Nobody’s picking up customer service phone.forcing to buy 700rs.sandal.spoiling brand name.

  • Abirami August 23, 2016, 6:05 am



    I am regular customer of bata showroom 2 months before i purchased chappal of dr scholls from store in t Nagar usman road,Within 1 month the chappal is in bad conditions, its sole is broken, i have already visited bata showroom and had word with them, they suggested me to contact here.

    This is my first time bad experience with bata in over 10 yrs purchasing experience, and i have missed the bill also. I will be grateful if you can help me out in this.

    Hoping for positive reply

  • Abirami August 19, 2016, 8:45 am

    I am regular customer of bata showroom 2 months before i purchased chappal of dr scholls from store in t Nagar usman road,Within 1 month the chappal is in bad conditions, its sole is broken, i have already visited bata showroom and had word with them, they suggested me to contact here.

    This is my first time bad experience with bata in over 10 yrs purchasing experience, and i have missed the bill also. I will be grateful if you can help me out in this.

    Hoping for positive reply….

  • Sudhir Singh August 11, 2016, 10:34 am

    I have purchased a pair of sport shoes from Bata Showroom Regal building Caunaght Place Delhi on 09 July 16.
    I wear it only on Saturday and Sunday.
    The right one has some manufacturing defects and it causes heavy PAIN in my sole. When I contact to dealer for exchange he told that it was in SALE and thus no warranty/gaurranty is applicable.
    Kindly do the needful at the earliest.
    Otherwise I will be force to take legal action.

    Sudhir Singh
    Mob. 8750194748

  • Kidar August 8, 2016, 6:48 am


    My registered Mobile No.- 8978757775.

    I got a message from Bata that I had points worth Rs. 155.98 in my account and validity of the same was till 31 Jul 2016. I went to Bata showroom(Bata Kondapur, Hyderabad) on 31 July for purchasing footwear and while billing the branch Manager – Krishna Reddy (9959417785) redeemed these points but these did not reflect in the bill. He called customer care for the justification and lady on the phone told that points could not be reversed. And branch manager told me that it is not his fault and it is the fault of the system.

    So it means, the points are used but I could not make a purchase. I have mailed multiple time to but I am not getting any reply. Let me know if I can expect any action from your side on this or you are happy to loose customer because of your manager’s fault.

    Kidar Garg

  • Jahanvi Narula July 28, 2016, 10:34 am

    Respected Sir/ Madam,

    I purchased a pair of ballerinas from Bata Store ( 16, Regal Building, Connaught Place , New Delhi). The product has a major manufacturing defect. The discoloring of upper material within the 10 days of my purchase. I am basically from Kaithal (Haryana ), so I went to the Bata Store in Sector – 22, Chandigarh to claim my replacement. Mr.T R Sharma, who is probably the owner of the store attended me and kept my shoes for repair purpose by stating that he will try to repair them first and if I am not satisfied, he will exchange them. I gave my footwear at the Bata Store on 17 June and went to collect them again on 26 July. After almost a month, the shoes remain untouched. Mr. Sharma says that he tried to fix the product but it can’t be mended. I believe that he didn’t even try as the article remained as it is. When I mentioned again about my purchase from Delhi store, he denied of his awareness about my purchase from Delhi Store and asked me to take them back as he would not be able to help.

    Details of the product:
    CST NO- LC/042/7810055559/1051
    TIN N0 7810055559
    CASH MEMO 30-5-16/100072 03772

    ARTICLE CODE- F55141390000
    COST- 1499.00

    I have had the worst service experience at BATA Store, Sector 22, Chandigarh. I request you to help me with my replacement.

    Jahanvi Narula

  • Nadaf July 9, 2016, 9:24 am

    I purchase sandal from shop code 02257 item code 8614093 dated 5 july 2016 today this sandal removing.pls do needful

  • Bhoomikachauhan May 22, 2016, 5:26 am

    I have purchased mojdi from bata ashram road …2 April..of 899 rs from ashram road..which torn from sole.manager told me helplessness regarding it.told me to mail customer care…I am sending photo of it ..Do need full for it

  • Nirmal Singh Ghumman February 14, 2016, 12:50 pm

    I purchased 2 pairs of shoes on 22.12.2015,from ur shop at NDSE Part 1, bill no 2212150010.Item no.8087085,is defective.The manager has expressed helplessness,as I have lost the bill.Direct him to help me.Inform me also accordingly.

  • Nirmal Singh Ghumman February 14, 2016, 12:41 pm

    this is just for your information and action that on 22.12.2015, I purchased two pairs of shoes, including item no 8087085 vide bill no.2212150010. incidentally this pair was having some manufacturing defect and its upper got torn off after a few wearings .I visited your shop at South Extn. 1 N.Delhi,from where I purchased it, for the replacement,but the manager refused to do anything,as I had lost the bill,although,I gave him all the details.I request you to give necessary directions to the concerned manager ,accordingly,and,inform me also,for next steps.

  • Rahul September 24, 2015, 1:47 pm

    I purchased a shoes online from “” and paid full amount on 26th August, with order ID 12075570 and Sub Order Id 50082050. worth 1399 INR.
    However I did not receive my order till date (24 Sep, 2015).
    I called customer care executive many times and lodged various complaints. Complaints Number and respective dates are:

    481141 dated 21 Sep 2015
    479223 dated 17 Sep 2015
    475984 dated 12 Sep 2015.
    473643 dated 08 Sep 2015
    471923 dated 06 Sep 2015
    466750 & 466751 dated 28 August 2015

    Even after filing so many complaints Bata customer executives senior officials did not took heed to it. And after so many lies bata executive keep on cheating and delaying matter. It has been month since I ordered the product and paid the full amount. Now after lost all hope I am submitting this in newspaper grievance column and also filing case against bata in consumer court in India. Claiming mental torture and financial loss by bata reluctant behavior. This message is just to intimate that I tried to approach everywhere I could and after failing everywhere I had no option to approach court.

  • prashanta September 15, 2015, 6:03 pm

    Dear team
    i purchased a bata formal shoe before 6 month. it was being told that the sole of the shoe was
    warranted for 6 month. today i visited the same shoe room but the people are telling its for 2 sole is broken. can u help me in this regards. plz do a call to me my number is

    Customer Name: Mr. Prashanta
    Contact No. : 8050912928
    Article No. : 824-6767
    Complaint No. : CRF474309

  • Supreet kaur August 2, 2015, 7:09 pm

    Hiii my order number is 50079232 & 50079233.
    I hv requested u to return my product and u ensured me that u will gve me a coupon fr it.
    But till now no mail or call came from ur side..
    The parcell boy hs taken the chappals last week but no problm solved.
    Kindly revert me back..
    Started disliking Bata co.


  • Sanjay kumar nath July 17, 2015, 9:33 pm

    Sorry to say you that,till now you haven’t resolve my issue regarding the defective sandal as discussed earlier. Please solve the issue as soon as possible or i have take the a legal support in respect of above subject.

  • suresh babu June 19, 2015, 2:16 pm


    The Customer Care Executive,


    Sub: Awaiting Mail confirmation for Exchange of School Shoes – Reg.

    On 23rd May 2015, I have purchased Four Pairs of School Shoes (Pressing Type) for my Kids. Cost of single pair is Rs.599/-. We have been informed by the sales person in the shop that only 15 days will be allowed for any type of exchange activities.

    But unfortunately, on the day of School Re-opening only, the School management is not accepting this type of Pressing shoes and instead of that, kids are strictly instructed to wear Lace shoes only.

    Regarding this issue, I have spoken to your Customer Care Executive thrice and he has agreed to give me a return of mail accepting for the exchange activities.

    As already it is delayed, I request you to send the confirmation mail immediately for further action.

    Thanks and Regards,

  • Vansh June 12, 2015, 8:12 am

    Bata poor Quality

    I thought i should start wearing the formals but it all gone in waste Time, Money, and Hope Poor quality shoes with false commitments it just 1 week I bought the product from bata Manimajra Chandigarh store

    Article no . 851-4601

    Complaint id 49730 (CUSTOMER CARE)


    Fake policy of Customer Service :

    Once you register a complaint on customer care they will give u big Excuse that you will our team will give u a call in 3 days

    (From here this show hope professional they are )

    2. No revert has been give to me till now 12-june-2015 (More than 2 weeks) PURCHASE DATE : 31 MAY 2015 .

    As it was of on sat sun So I planed to wear on Monday on for office What I see For whole day I was unable to wear that Shoe

    I went to the shop keeper they say call customer care

    My FOOT size is 7 but still i have take for comfortable and take 8 size (42)

    3. Poor service Once you purchase never be change

    4. Hard sole with shoe bit that I cant wear other shoe




  • bipin toppo June 6, 2015, 6:25 am

    My show was torn with the limited warrnty period wiyhin 5 months only . i request u to plss exchange the stock as though i face this problem
    No 9661884588
    Add railway colony chanaakya nagar road no 2 p.o. chutia ranchi , jharkhand. 834001

  • bipin toppo June 6, 2015, 6:24 am

    My show was torn with the limited warrnty period wiyhin 5 months only . i request u to plss exchange the stock as though i face this problem

  • Vinod Kumar Sahu May 29, 2015, 10:43 am

    I am regular customer in Bata company , I have purchase shoes on DB City Mall Bhopal (M.P.) Dated 6/2/2015 Art No 834-6491 (7) MRP 1799/-
    but 1st time after 3 month shoes are defective , I meet store manager but he told replacement period only 60 days, so I have not help you.

    My humble request is that you will take this complain in priority basis and you will change my shoe asap .Waiting for your feedback in priority basis.

    Please do the needful.

  • rajendra May 28, 2015, 3:02 pm

    Dear Sir/Madam,

    I am rajendra customer of bata shoes. i purchased official type of shoe in bata show room believing in quality on 4 th may 2015 and i am being 10 years customer of bata. Please find the issue and shoe sole detachment and damage of sole as follows.

    The bata show room addressed as sri adichunchanagiri shopping complex.opp telephone exchange Vijayanagar, bangalore-40 ph no:08023102052,40902101
    sold me shoe by saying produce of bata for 839 rs.which is duplicate product in show room.

    He also told me that service for warranty will provided in a week at the time of purchase. now after sole detachment he is mentioning service is 3-4 weeks. which unacceptable by me.

    Also during conversation usage of rough and threatening kind of language is been used.

    Please let me know to whom i have complaint the issue of bad quality and worst language and service?

    I will wait for your reply and then i will go for consumer goods complaint with seriousness.


  • Ashok Sharma May 24, 2015, 4:59 pm

    I had purchase a pair of bellies (BILL NO. 0284)from Bata in karol bagh on 3rd may 2015 before going out of station and the footwear broke on the way itself. As soon as I returned I went to the store in order to file a complaint and demand an exchange. Instead of replacing the product the staff person (Mr. Chauhan) spoke rudely and did not cooperate with us. This has been one of the worst experience for me from Bata. Its sad to say that the quality of the product has been deteriorated and the company has no responsibility towards their customers. Will not recommend Bata footwears to anyone.

  • Rishi Singh April 15, 2015, 12:40 pm

    Dear Sir,

    This is to inform you that I Rishi Singh purchased a pair of shoe from Bata outlet South City Mall Kolkata in the month of 26th December 2014 worth INR 2300.

    I have hardly used this shoe for two or three times and the condition of shoe is very bad stitches are coming out from the sole and sole condition is also very bad about to come out from inside and the shoe is looking like that I have used this shoe for at list 2 years.

    I am shock to see the quality of Bata product and I am sorry to inform you that this is not my first bad experience with Bata for last three to four purchases I am facing this kind of problem it is true that I have not complained earlier taking it quite easy.

    Sir, please explain me if I am buying costly shoes what will be my expectation from your company about the product ?

    During the sales time you promise lot of things to your clients but nothing matches with the commitment assured by you ultimately you are increasing your sales but service or product level is Zero . Time has came to escalate this issue to your company and legal body .

    My humble request is that you will take this complain in priority basis and you will change my shoe asap .Waiting for your feedback in priority basis.

    Warm regards,
    Rishi Singh
    Standard Chartered

  • BAJRANGI April 12, 2015, 4:25 am

    DEAR SIR,,


    PURCHASE DATE 10.01.2015
    EVENT ; 7 ‘O CLOCK
    800-1800 REDUCTION
    SIZE 9




    MO.; 07599420011

  • Mahmood alam khan February 25, 2015, 12:21 pm

    I want branch of bata company plz
    Guide me how you can give me


  • naveen walia October 3, 2014, 3:56 pm

    I brought shoes for my father in January it’s in brown colour and nw foot sole is coming out and it’s still in warranty I have a transaction no 40924885 it’s TTD no which is mention on bill it’s frm delhi CP BATA store and pls reply as soon as possible I’m wating thanks .

  • Pallavi patwardhan September 10, 2014, 8:01 am

    Dear Sir,
    Referring to my service id 12022776 ,I have a complaints regarding the sandal .
    It is told that shoe is used for rainy season.
    But my shoes outsole is losing up…
    Please tell me how it is possible that 20th July I started wearing the shoe and today the shoe is so bad in status .
    It is really within a 2 week it started outsole losing up.
    I need the justification for the query and also the solution.
    Also refer the attach photos .
    I never had such a bad experiences with bata.
    First I online booked and it has happened.

    With Regards,
    Pallavi Patwardhan

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