Asus Customer Care Number, Toll Free Helpline, Support Email ID

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Asus Customer Care Number, Toll Free Helpline, Support Email ID

You can find out Asus customer care number, toll-free helpline number as well as support email IDs on this page. It will help you out in consulting your problems related Asus mobiles, tablets, desktops, mobiles and other gadgets too. In this post our team trying to provide you answer of all general queries of customers about the company such as how to contact Asus, what is the toll-free number of Asus, what is the customer care number of Asus, what is the customer care email id of Asus, Asus customer care, Asus customer care contact details, Asus toll-free number etc. Asus India LogoAsus India is a part of Asus, which is a very popular company in all over the world. The company is marketing their electronic products and gadgets in all over the world. This is the reasons behind the brand value of this company worldwide.

Asus Company Products List

Asus Tablets Asus Mobile Phones Asus Desktops Asus Peripherals & Accessories Asus All-in-one PCs Asus Displays Asus Eee Asus Networks Asus Notebooks Asus Optical Storage Asus Multimedia Asus Graphics Cards Asus Motherboards Asus Commercial Notebooks All of the above products are in great demand. As these are the category of products. Each of the product has various kind of models too. In India, you can not only purchase or import these products. Even you can also find the service centers to solve the queries. This is the reason behind the nice amount of customers of the products of this brand. The company is offering Asus India customer care service too for the customers. It is a hotline number for the India people. ASUS Office Contact Details

Asus Customer Care Contact Details

Below mentioned phone number can be used for complaints, problems, queries, feedback, suggestions and another kind of inquiries too.

Asus Toll-Free Helpline Number: 1800-209-0365

As it is a toll-free helpline number of Asus company. So, you will not be charged for calling on this number. You can find a customer support representative from 9 is to 6 pm from Monday to Saturday. Sundays and public holidays are off. ASUS Laptops / Notebook Customer Care Contact Details

Asus India Official Website - www.asus.com

For more information and details regarding the company. You can visit the Asus India official website. It contains all the necessary information including the other kind of contact information too with them.

Social Profiles

Facebook Fan Page: facebook.com/AsusIndia Twitter Handle: twitter.com/ASUSindia Google+ Profile: plus.google.com/+ASUSIndiaOfficial Instagram Handle: instagram.com/asusindia LinkedIn Profile: linkedin.com/company/asus-india YouTube Channel: youtube.com/user/ASUSNewsIndia All official social profile account links of them have mentioned above, now the customer can stay connected with the company by following this above-given link.

Important Links

Support Page: www.asus.com/in/support For any kind of support related to any kind of products offered by Asus, you can visit this page. E-mail Support: vip.asus.com/VIP2/Services/QuestionForm?lang=en-in&_ga=1.257474507.1315667282.1431841226 Send your queries to the company's technical support department using this form. You can also share your complaints using it. Service Centers List: www.asus.com/in/support/Service-Center/India Check out the list of authorized service centers of Asus in all over India. Following it you can find the nearby service center easily. Live Chat Support: chat-apac.asus.com/chatservice/no_service.htm?lang=en-in You can also take the advantage of Live Chat support. Use this online chat option for that. Timings to contact experts are Monday to Saturday from 9:00 am - 06:00 pm. Summary

What is the Customer Care Number of ASUS India?

ASUS India Customer Support Phone Numbers
Customer Care Number 1800-209-0365

How to contact ASUS India Customer Care (Other Ways)?

ASUS India Customer Support Email IDs / Important Links
Customer Care Email ID N/A

303 Comments

  • suraj singh

    2014-08-12 06:53:01

    i want to buy asus genfone a450cg.this model is available in india pls justify it

  • mrutyunjay kundu

    2014-08-31 15:04:49

    sir i want to use bsnl 3g mobile net.but i can not use because there is no internet setting available for zenfone 5 in bsnl.so plz solve my problem without 3g or wifi net dis mobile is like a radio.so plz do it fast.thank u

  • sanjay aggarwal

    2014-09-11 12:25:02

    I wish to purchase Zenphone 5, but only concern about this phone is Battery 2050 mah. Where as Zenphone 6 is having battery capacity of 3000 mah. can i use battery of zenphone 6 for Zenphone 5?

  • ysatyasrinivas

    2014-09-23 11:26:09

    I buy a new asusgenfoneA450 model lost 4days my handset chargeing is below 6hrs comeing with out net useing how to find out

  • Manu

    2014-10-13 06:38:16

    Sir asus phone is not working viber call not a clear wifi se bhi wese fatti fatii c ati hey to pls solf my problem

  • mahesh guptas

    2014-11-29 14:16:57

    Dear sir this is problam my loptop webcan and kibord kam nahi kar raha hai mai camlain kiya hai abhi tak problam solb nahi hu hai pls con

  • raotole abhishek suresh

    2014-12-18 15:25:41

    r/s i have purchased a asus laptop from gurunanak computer, jalgaon about 30-45 days before and i was told that that laptop is touch screen white colour 11.6" and company also says that is touch screen laptop on internet but it is not touch so i am very very disappointed to purchase this product and company is not supporting me in this case and i want refund my payment thanx my email id - abhisheckraotole@gmail.com

  • Hema

    2015-01-07 11:59:18

    I buy Asus Zenfone 5 recently, from that day onwards my SMS(like OTP's) from banks are getting blocked and it storing in blocked messages although I don't have any numbers in block list.Can u please help me with this problem?

  • rudra

    2015-01-10 09:49:07

    i want pegasus x002 tell mi now available it where

  • SURESH

    2015-01-27 16:22:32

    MY ZENFONE 4 ACCIDENTALY BROKEN A LITE FRACTURE ON GLASS BUT IT WORKS FINE ,I KNOW MY WARRENTY IS OUT,SO I CONTACTED NEARBY ASUS SERVICE CENTRE,BUT TECHINICAL GUY SAYS IT WILL COST RS.3900,I BUYED THIS ZENFONE 4 FOR RS.6000,ITS FEEL ME LIKE A STUPID TO BUY ASUS PHONE,I BELIVE A GOOD IDEA WITH ASUS BUT ALL YOU TREATED YOUR CUSTOMER LIKE STUPID

  • santosh sonawane

    2015-01-29 13:43:15

    Hi siri will purchrs zenfone 5 before one month Found some problem are following 1) hang with in 2 hrs 2) heat mobile when 30 minute continues after usages 3) battery down with in 5 hrs Pls resolve my qury i will reques to you asus is great organisation and i hops you will resolved my query

  • santosh sonawane

    2015-01-29 13:44:30

    Hi siri will purchrs zenfone 5 before one month Found some problem are following 1) hang with in 2 hrs 2) heat mobile when 30 minute continues after usages 3) battery down with in 5 hrs Pls resolve my qury i will reques to you asus is great organisation and i hops you will resolved my query Thanks and regards sanosh Mob no. 07030780402

  • sanjiv kumar singh

    2015-01-31 07:24:58

    asus laptop model-f451ca-vx153d mughe lena hai par amzon mughe distt-nawada me dilvery nahi detha hai

  • dheeraj

    2015-02-06 06:53:59

    Hi sir, i baught asus 5 T00J(A501cg) 2A496WWE model from flipkart. My problems is ; #my phone heated upto 45?c only using o f 25 minute. #battry give me only 3 Hours of screen time. #i cannot play only of 50mb game because of laginess. #in low light camera is very noiseable. Please sir resolve my prob.

  • sanjay kumar

    2015-02-10 08:57:09

    sir asus zenfone 4 h mera phone ka

  • Amol Jadhav

    2015-02-17 11:28:08

    hi sir i want zenfone 2 (ze551ml) when date lanched please inform me.

  • Nithesh

    2015-02-19 06:30:03

    Worst service provider! My moms ASUS phone's speaker stopped working for no reason, thought to get it repaired from service centre and they won't even bothered to update the details of service centres looking at the website I came here to Wilson garden, Bangalore. But the service centre is closed and cunning Ham road service centre's phone number is not valid. Better don't buy any of their products because it's u who suffers. Their online toll free number is busy 24/7

  • rajinder

    2015-02-20 06:50:51

    i purchased asus zenfone 5 a501cg , two monts ago, it is not supporting some applications, skype, whats app. also the battery quality is very poor. speaker sound is very low.

  • Rana Chakraborty

    2015-02-28 07:34:07

    Sir I want to buy asus mobile which sud be 4G enable & within rs 13000/ please advise as to how & when can I get. My preference is zenfone 2. Please help Regards Rana Cbakraborty G

  • Pijush Mondal

    2015-02-28 15:00:07

    I have a zenphone 5 mobile set, since Jan,2015. It has a problems as "Red Blinking" frequently and set has become hange . So to stop this problems ruquired your ADVICE....thanks..& regards..PIJUSH.

  • PRALAY MAJUMDER

    2015-03-03 12:22:19

    I HAVE PURCHASED A ASUS ZENFONE4 THROUGH FLIPKART ON 12/2/2015 & FROM 1ST DAY I HAVE FACING SO MANY PROBLEM LIKE. CAMERA NOT WORKING , BACK LIGHT LOW , ALSO THE BATTERY QUALITY IS VERY POOR. TODAY IS THE 18 DAYS & IM USING THE SAME LAST 4-5 DAYS .. BUT THERE R SO MANY PROBLEMS. TODAY I VISITED TO YOUR KOLKATA SERVICE CENTER 19, R N MUKHERJEE ROAD , COMPUAGE SERVICE CENTRE & TOLD BY THEM THAT SO MANY PROBLEM IN THIS SET , IT WILL BE SUBMITTED FOR REPAIRING AFTER DATA BACK UP. I HAVE GOOD FAITH OF "ASUS" AS A LARGE COMPUTER & PERIPHERALS COMPANY IN A LEADING POSITION MARKETING IN INDIA . BUT I M SURPRISED AFTER PURCHASE THE SAME . I HI DONT KNOW WHO IS THE GUILTY . "ASUS or "FLIPKART".

  • sanam kumar

    2015-03-07 05:42:25

    meina asus zenfone5 liya hai abi 1 mahina he hua hai ki battery problm aagyi hai and pta ni kua kya aur tollfree no.bi ni lg rha hai

  • sanam kumar

    2015-03-07 05:45:55

    I was purchase asus zenfone 5 a501cg and it is not working proprly and facing battery problm,it start hanging.

  • Mikun sahoo

    2015-03-07 16:01:32

    I was purchase asus zenfone 5.it is not working properly and internet seting properly

  • Sudipta Das

    2015-03-08 06:32:43

    I purchased Asus its power switch is not responding and during charging no signal.need some help and valuable solution

  • kumari neetu verma

    2015-03-12 06:46:33

    Asus Zenfone C ZC451CG thats my mobile which is not work properly this product is buy from flipkart problrm 1. when i insert the battery it vivrate 2. sound not work properly when i talk to person 3. i don't use the inetrnet 4. i can't use my memory card because it don't read it this type of problem i found in this mobile so how can i resole this problem. OD202242962107046300. this my order no. please help me Thanku

  • chandan alluri

    2015-03-18 15:47:42

    My device speakers are getting blurr sound while listening to music it is in wranty please take action

  • prakash hurali

    2015-03-22 10:26:05

    i bought zenfone 6 on 16 march 2015 but all its goggle default apps like gmail,hangouts,youtube etc are not working......instantly get error stating ....UNFORTUNATELY GMAIL HAS STOPPED etc......pls kindly do the needful as soon as possible plse guide me in resolving dis problem call me on 9960686272

  • Kuldeep

    2015-03-29 11:33:13

    Sir my notebook model no. Eee PC051PX hai is me kisi bhi quality ki video nahi chal rahi hai iska koi solution hai

  • Vishnoy Jayaraj

    2015-03-31 06:24:08

    HI I cannot change my preferred network from 2g to 3g. I'm using Asus Zenfone 5. There is no problem with the sim card or the service provider. I believe that this is a problem with the mobile. Please help ASAP.

  • allu

    2015-04-03 06:35:49

    I cannot change my preferred network from 2g to 3g. I’m using Asus Zenfone 5. There is no problem with the sim card or the service provider. I believe that this is a problem with the mobile. Please help ASAP.

  • MADHUSUDANA

    2015-04-03 07:08:59

    AUSU ZENPHON 5 SPECKER PRABULAM in ASUS service center kurnool on 13-03-2015 customer Name :- Sri S.Madhusudana How money days my problems solved REF ID No IND530022 Thanking you sir

  • MADHUSUDANA

    2015-04-03 07:09:48

    AUSU ZENPHON 5 SPECKER PRABULAM in ASUS service center kurnool on 13-03-2015 customer Name :- Sri S.Madhusudana How money days my problems solved REF ID No INDM530022 Thanking you sir

  • shubham

    2015-04-03 10:41:55

    my mobile is ZenFone c but play stores is not open

  • joshila

    2015-04-07 11:39:44

    Hi Team, AUSU ZENPHON 5 SPECKER PRABULAM. I given it in service center in chennai "F1 Info Solutions & Services Pvt Ltd." RMA num:INF8530402. I given it on 21/03/2015 they said it will take 3days time to resolve the issue but today is 07/04/2015 still they are saying that they didn't received those parts from mumbai, they don't know how long will it take to resolve the issue. And they are telling they will send a mail to mumbai service center to get those parts. I am not sure whether they sent mail to get those parts or not. TOday i given call to them they said again they will send mail to mumbai office to get the parts. They are not responding properly also,i asked them for status, no status from them. they said 3days if this is not resolved in 3days they should give a call to me and inform about this right, they are not doing this i am calling them contineously.

  • joshila

    2015-04-07 12:59:19

    Please inform to the service centers that if it got delayed inform to the customers with the proper info don't wait customers should call and ask them. this is not the good way of treating with customers. Please resolve it as soon as posible.I need my mobile back as soon as possible. If you are not able to resolve then don't sell these low quality goods from your company, really it is very shame on your products to have these kind of servicing. I have to go and collect my mobile from service center, it is far from my home. my half working day will go to take my mobile. Pleaseeeeeeeeeeeeeeeeeee resolve it. Asus Service centers are not resolving the issue and not updating the info to the customers.

  • amit

    2015-04-09 02:09:48

    My mobile zenfone 4 Model no.T00l Sir my mobile touch is crack . Tell me how can i change my mobile touch And tell me its charges

  • Aravind

    2015-04-17 15:20:48

    I have Asus Zenfone 6. My headset and my charger adaptar is not working properly. I have placed complain by online chat to the concern authority they said the will contact me in a while none have turned back. i got this phone in good faith over your brand and company. i have given positive reviews to my friends too .Actually I am from thanjavur there is no service centre near by too. my number is 8438518420. please do reply as soon as possible

  • Suresh N

    2015-04-17 16:45:52

    hi , my mobile is upgrade( lollipop) notification and boost is completed but there is no change android version 4.4.2, any problem

  • Ragh

    2015-04-21 10:22:50

    Hi, i Have asus zenfone 5 which date to lollipop andirod coming

  • Ahmed Faisal

    2015-04-30 16:07:00

    Update Issue : Zenfone A500KL is getting Lollipop update, but when A500CG/A501CG is getting L, please mail me and let me know

  • Prince

    2015-05-01 06:03:25

    hi. I have ZenFone will not be update android

  • sai

    2015-05-02 02:13:07

    I bought asus zenfone 5 . But i got a problem with that mobile . when i play game in 5 min or i used internet in 10 min , The mobile was slightly heat started . How to resolve the problem . I have 1 year filpkart mobile warrenty . If i give service , Is it free service or paid service . i mean is it aplicable filpkart service . Please give me asus mobile service centers in Hyderabad .

  • jignasa

    2015-05-08 12:55:15

    Hi asus team, I have asus zenfone 5. I have inserted 16GB SD card of samsung class 10, But still it shows storage issue. My sd card has about 15gb free space. But every time there is message that mobile have insufficient memory. Now i m not able to update my inbox OR ANY OTHER APPLICATION due to less memeory. Also number of times i have found that instead of charging the mobile heats up badly. After keeping 1 hour for charging mobile hardly charged about 5-10% and heats too much.Kindly help to ressolve my issue. I have purchased the handset in october 2014 from flipcart.

  • Alok Yadav

    2015-05-16 22:13:30

    Dear sir/madam, I have Asus laptop of model x555ld. I was working on google chrome and I connected my phone to it then all of sudden it got off. And I tried charging..BT still it isn't on. So please help me out.

  • S G KRISHNA PRASAD

    2015-05-21 13:52:30

    Your service centre is not properly listed on the web site , in Bangalore.I found out through friends You should strengthen customer support pl. Training personnel in the customer support is vital when u launch new phones Thanks

  • chintan

    2015-05-31 08:00:33

    Sir I have asus zenfone 2 but in key ped pictur does not in kye ped so inpruv key ped

  • Chirag Lunkar

    2015-06-01 10:02:07

    Dear Sir Or Madam I Have ASUS ZENFONE 4 (A400CG) I Had Given The Phone In Service Center In Mysore (DOT NET COMPUTERS) For The Sim 1 Not Detecting They Told To Replace A New MotherBoard But 30 Days Over Still He Is Telling Mother Board Has Not Came Bad Servicing Serial No: EAAZB709D015 RMA NUMBER :- INWT550013

  • Bhasker Raj

    2015-06-04 05:19:28

    I bought Asus Mobile Tablet ME 371, there is problem in the rear camera does not produce clear photos but are blurred. The camera was changed at the Asus authorized center in Bangalore but the problem still continues. Requested to kindly solve this problem. Took photos from HTC Explorer and the images are clear. Waiting for your reply A. S. Bhasker Raj Journalist, Freelance Writer and Author Bangalore Mobile 8553000575

  • Aditya p. bhar

    2015-06-15 07:57:10

    Hello sir i bought Asus zenfone 5 model no As A501cg, i have done a compliant at 2/6/15 at vasai near asus service centre fr my mob heating prob frm thr no rply till nw so u pls do it fast frm ur side

  • suchandra

    2015-06-21 10:47:15

    My phone zzenphone5 had got sofware problem Plzz tell me where your service centre is in hyderabad

  • bhoop singh

    2015-06-30 07:26:00

    bakwas sarvice h ji asus ki mene 11 din pahle phone service center ko diya tha ab tak thik nahi huva .bakwas bakwas bakwas

  • vijayakumar

    2015-07-05 06:17:12

    Dearsir/ Iam purchased asus zenfone5 mobile. Iam living. at tamilnadu not supported tamil fonts please installed tamil fonts. Thanking you

  • priyanka

    2015-07-07 10:58:58

    I m Asus zenfone user....I installed one app which is active by device administrator but I want to uninstall that app but it not uninstalling....I tried to deactivate it..but its of no use.....plz help ..its urgent to uninstall it..

  • vijay wade

    2015-07-07 16:22:54

    My asus phone have network issue under warranty. The service person is asking for Rs. 6000 to replace motherboard. Pl help me

  • Mr Brined

    2015-07-10 21:08:24

    My asus zenfone 5 mobile was not charging so i took it to the nearer service centre to repair it. They kept it for 5days and after 5days they call back me and said your mobile is repaired you can take it now so i went the service centre and cheaked the mobile it was charging and brought it and give them the repair price 1200 rupes for a charging pin of my mobile. After coming my home i charged the mobile it was not charging so i saw the charging pin of my mobile it was the old charging pin.please solve my problem.

  • Vijayakumar B M

    2015-07-11 04:02:42

    I have been facing the problem of “Automatically Call Disconnect” in Asus zenfone 2. I am using only single sim. This problem facing regularly and also while speaking on the phone the voice disturbance observed regularly pls support to correct the the problems.

  • ajit

    2015-07-11 07:59:19

    Asus zenfon 2 is heating .. How to measure temp of phone .

  • kalpana

    2015-07-22 05:25:28

    i bought asus zenfone5 in march 15.the charger cant respond/not chargingeven upto 3 hrs.please help me.

  • Manish

    2015-08-04 14:57:35

    Hi All, This is to inform you with immense pain “ after sales service “ that I got from your service center is pathetic, I have purchased a ASUS ZENPHON (AS A450CG 1A/Z2520/8G/IN) phone online from flipkart on 31 Aug 14 and it was working fine but from June 15 I started facing hanging and speaker issue so I went to service center on 02 July 15 were they said it will take 5 to 7 days to get this sorted out(they said will change the speaker and format the phone) after doing continues follow-up with service center & customer care at last I got the phone after 20 days on 22 July 15 the service center lady said everything is sorted out but when I checked I found that it was formatted but speaker issue was still going on. When I asked the lady about the speaker she said entire mother board has been replaced & speaker is also changed (FYI-I just wanted you bring this to your kind notice that if mother board is changed then IMEI number should also change which was not done still I have the same IMEI number on the phone-so I think they are making ASUS fool and trying to make money out of it with false promise and commitment),lady was rude and said to me that you go home and check it should work fine as we have change everything but when I went home I saw the same problem popping up with new issue of receiver. Then I booked complaint with ASUS customer care (complaint no-A1507201639,PASS KEY-P150705596) They asked me to go again to the same service center and connect them I did the same on 1 AUG 15 the service center guys accepted that the speaker and the receiver is not working fine we will give you the replacement once the material is available (again they want to repeat the same procedure which they did the last time-they want me to keep the phone for 20 days without working on it and charging extra On ASUS) Asus service center is far away from the place where I live, I have already spend more money than speaker cost, so my humble request is to replace my phone and take action against this service center if ASUS fails to do so I have to move to consumer court and have to share this incident with all social networking sites and other mobile company’s (I got all proof in black and white) it will be great if you will refund my money back for the phone or give me credit memo for flipkart so that I can purchase new phone. Details of Service center Name-Regenersis India PVT.LTD Bangalore Ph-080-41205444,9880046289 Details of phone Serial number-E8AZCY09L842 RMA number-INAW570027 Model –ASUS ZEN PHONE 4 IMEI number-352888062385622/352888062385630

  • kripa shankar choubey

    2015-08-09 02:32:59

    sir i purchased asus x555l and i use win 7 32 bit for my project .i cant find drivers and my battery not give backup for 2 hr only

  • Divya

    2015-08-14 04:19:16

    Sir I have asus zenfone 2 but in SIM 1 & SIM 2 not working... install my sim card not working...but the same sim put in other mobile its work...what can i do ????

  • sanjay.s.bariya

    2015-08-14 10:50:57

    when available asus zenfone2 550kl model?

  • Manikandan.p

    2015-09-02 03:02:37

    I want o play mini remote. sir help me

  • prem kumar

    2015-09-03 05:33:42

    Dear Sir I Want To take Ashush Mobile Phone Distributership in Bihar Dist - West Champaran please send proposal of investment term and condition

  • akshay

    2015-09-06 05:59:54

    plz give me my motherbord asus zhenfone 5 bad servise 27 din hogaye he abhi tak mila nahi mera mobile

  • saevil

    2015-09-09 17:11:54

    Hi i am sk asus mibil modal no plz... Both camera 13 2.3GHz ram 4 gb plz modal no and link sent the my email id sarvil1385@gmail.cim

  • manohar

    2015-09-15 07:44:13

    I purchase asus zenfone 5 before 4 month. but still mobile charging plug not working properly. hence my mobile is switched off

  • Achyut roy

    2015-09-16 19:27:53

    i have exchange my zenfone 5 in zenfone 2 laser

  • Bhuwan

    2015-09-22 09:05:01

    On Mon, 21 Sep 2015 14:01:02 +0530 "Bhuwan Chandra" wrote If your failing to solve the problem as soon. There are bloody engineers has make many problems in the place of repair the phone. There in my phone has a single on off problems now it have many problems like apps not working, hanging within 02 minutes, automatic working, fast heating, play store not working and many more. Tomorrow is my 3rd visiting for repair my mobile at your worst service center F1 Service Center at Sukhrali, Gurgaon, Haryana, India. I will raise a FIR police complain or Lodge a complaint on Consumer Court to get a new phone since that phone is 100% defected piece which you have launch in India. Regards Bhuwan 08826812773 On Thu, 27 Aug 2015 14:42:21 +0530 "Bhuwan Chandra" wrote >This is bring to your notice. By mistake I have purchase Zen Phone 2 @ 15000 from Flipkart. On Month of July’15. I have complain more than of 02 times about my phone. Just I have received my repaired phone from Gurgaon Sukhrali F1 Service center. The phone problems will be same as On Off problem remaining and other software installation problem, all apps working very slow, single not coming properly, battery not charging properly. If I run any apps like whatsaap or > play stores there are showing an message “ unfortunately you tube/play store has stopped that > application. I don’t want to hand over again the phone at your service center. I scared in future online purchasing from flipkart. There is a single option it to be replace with new one not to be repair. As we know that phone is under warranty not guaranty. But I never want to repair it that is like a new phone which is purchased last three months. So request you to provide a new one phone and call back the 100% defected phone from me. If your are failing to solve the problem as soon, then I will raise a FIR police complain or Lodge a complaint on Consumer Court to get a new phone since that phone is 100% defected piece which i have bought form you. > > > Bhuwan 08826812773 On Thu, 27 Aug 2015 12:37:53 +0530 RC India wrote > Dear Valued Customer,Thank you for communicating with ASUS customer support. We do apologize for the inconvenience that has been caused in using our product. As per repair details available with us, the Service center had placed a part order and the same has been received. Service center has solved the issue and we request you to please contact them for reconfirmation prior to visiting them to collect the unit.Please do let us know if u need any further > > > > > > > assistance.Thanks,?Vichitra VanamAsus Technology Pvt Ltd.From: bhuwan_js@rediffmail.com > > > > > > > [mailto:bhuwan_js@rediffmail.com] > > >

  • chandan

    2015-09-22 11:17:20

    ASUS Zen phone camera bul kul kharab ma13mga nam kam 3 mega karta hai retern kare 22 din hua bhai

  • Mehboob shaikh

    2015-09-28 07:38:46

    I have asus zenfone 5in guarantee priod and the charger connecter place of mibile is not working and your customer care number also not anserwing so please do for needful

  • mahesh nanhe

    2015-10-01 17:52:14

    mera red flash light kam nh krra .... what to do yr

  • Amit

    2015-10-03 02:04:15

    I took zenfone 2 550ml in june still that lagging, slow charging, not responding of application and many other problems are there. When ever package updates has arrived I have updated it but of no use . Now I can dusts which are accumulated on front camera which looks so bad, plz help me out. +918867489314 ASAP

  • VEERASWAMY

    2015-10-07 00:17:17

    Respected sir It is with great agony that I wish bring to your kind notice the callousness shown by your department’s personnel. That sir, I had taken a ASUS Z00007 MOBILE which has completed 02 Months however I have facing internet correspondence problems and in spite of several reminders no action has been taken yet by your department it is really surprising that such an efficient department of yours is not heeding to my compliant please get the needful done without any further loss of time. I have every hope that you will take a prompt action and oblige. Regard Veeraswamy Mob 8730070600 9485242330

  • Krishna chaitanya

    2015-10-19 17:56:36

    My screen becoming black automatically when I am making calls...yesterday only I purchased my mobile.plz solve my problem..

  • Philip

    2015-10-22 16:34:14

    My Zenfone2 display gets off as soon as I make a call, and as a result I am unable to disconnect or access the options on the screen. Pl advise me.

  • petros111280

    2015-10-23 16:08:02

    hallo i start today with registring my new zenfone 2 . first it was erros with my serial number later was my serial number already registered by someone else . i try t contact custumer suport . is not possibe to du it from the webpage is broken .and is not other way to contact them no emai no nothink is very stuped for one big internetional company. so i am in europe austria i need english speaking support for zenfone 2 email adres not any online forma that is not possibe to apply please give me email adress from them are give too them my one is petros111280@gmail.com thanks

  • Bijosh

    2015-10-24 06:09:58

    I am bijosh. I've purchase a Asus Mobile (asus mobile zenfone ze551ML).This is good But not get range. How can i get range?

  • pradeep kumar jha

    2015-10-24 13:06:16

    asus zenfone 4 kharab hai maine aapna phone 30.sep 2015 ko sector 18 j 34 main diya tha unhone bola ki 7 se 10 din main ho jayega or usko 23 din ho gaya tha phir bhi phone thik nahi hua phir maine pareshan ho ke maine phone wapas le liya kyaki mujhi pata chal gaya tha ki phone sahi nahi hoga asus phone hi nahi asus kompany bikul kharab hai maine boht badi galti ki asus phone khareed ke.............

  • rahullrathor

    2015-10-24 13:24:32

    mera phone warrnty me hone ke bad bhi thik nahi kiya gaya isliye main wapas le leya mane 30 sep 2015 ko diya tha or bina thi hue maine aapna phone 24 oct ko waps liya yeh hai ghatiya company maine galti ki asus ka phone le ke................

  • rahullrathor

    2015-10-24 13:28:43

    i have exchange my zenfone4

  • mayur

    2015-10-30 15:11:28

    my mobile model asus ZenFone 2 lezar ze550kl my probal is sensor I am calling to other men but calling disconnect no screen on is off plz help

  • sandesh

    2015-11-03 17:34:02

    ZenFone 2 third class phone camera quality very very bad company employees no service providers service center peoples no experience and technical department third class please say you your friends don't purchase ASUS fone ASUS company is a bad company

  • several sharma

    2015-11-18 13:48:10

    I want to change engine 5

  • Anuj

    2015-11-20 10:12:56

    Can some one let me know the status of complaint # A1511103482, I AM WAITING FOR REVERT SINCE LAST 5 DAYS.

  • Prince rah

    2015-11-21 04:57:05

    ASUS zenphone 2 500 Hung

  • Rambhai

    2015-11-22 08:28:37

    i have zenfone 5 as i has purchase in august 2015. i like asus product.. we have just problem of GUJARATI LANGUAGE not supports in asus mobile. as my cousin ask me for purchasing another asus..but when he knows that gujarati is not supported he deny purchase ASUS.. so add gujarati in zenfone 5 and in other models. Otherwise it will effect in market specialy GUJARATI PEOPLE.... i will also not use asus ...add it as soon as possible...

  • bandisanthosh

    2015-11-24 14:57:09

    I have a ASUS ZENFONE 5 mobile is very nice but my problem is loudspeaker mouth is not working so plz give me suluation.

  • ANKUSH PATIL

    2015-11-25 16:40:23

    hi I am ankush purchase asus zenefone 5 and some issu arise in phone so please help me my e -mail add ankushpatil1991@gmail.com

  • narendra

    2015-11-26 15:21:52

    I had Asus zenfone 5, I had purchased it in the month of January 2015 and since then I had repaired it 3 times in your service Centre , even though it is in warranty period but how many times I should get it repaired in a year, do your product are of international standards

  • Hitesh

    2015-11-27 02:29:07

    Battery draining problem Worst service......

  • dhaval

    2015-11-28 16:58:43

    I repaired my phone 4 time in F1 info solution, rajkot, 1st problem was dial problem they repaired , They told system which I updated that's problem, they given same day phone but I forgot to return job sheet after two days same problem happened again i given my phone to service center with same job sheet, they changed motherboard after 15 days they given me back my phone 2nd problem network not showing, signal not shown, this is main problem, I can't call again I was gone service center they changed SIM slot and after one months they given me. 3rd problem now happened, speaker problem, when I on speaker during call its slow and breakable and bad voice and even I play song its very bad voice. I feel shame that I bought this phone. now even I called your service center they said go to service center and repaired phone again service center repaired will take month, Tell me what can I do without phone even I paid you full for your phone and service I have Xerox of all your job sheet with RMA number, and voice call record, now you have two options either you replace this phone with new one or pay me fine in court, I will go in consumer court Regards Your unsatisfied buyer

  • satej patil

    2015-11-29 07:22:06

    i have purched asus-go mobile but its battery drain very fast even mobile idel. pls suggest what to do.

  • krishna dode

    2015-12-01 15:54:10

    I purchase zenfone 5 before 9 months but still mobile display not proparly working

  • amalia

    2015-12-03 11:35:09

    help me please,i have asus zenfone 4 mobile but is can not recharge the baterai.

  • sandeep

    2015-12-03 16:14:48

    My 1st zenfone2 was replacement but another new mobile is a defective

  • senthilkumar

    2015-12-04 03:34:47

    asus zenfone selfie solve heating problems.

  • vipin kumar

    2015-12-04 04:57:24

    asus zen phone 2 AC adopter faulty while mobile purchase last month vipin kumar mob-9412236615

  • Vineeth

    2015-12-04 08:01:52

    Please dont purachase any asus zefone devices as they provide a very bad after sale service.I have also purachased zenfone 2 and from the starting itself i was facing software issues with my device. then i contacted the service center people and thereafter the authorized persons directly. But till now i did't get any satisfactory remedy. I am waiting for last 2 months.

  • veeraraaghavan

    2015-12-04 14:41:02

    My asus mobile zenfone2 is not completely working .i bought from flipkart there is no response my address is near vellore

  • Mr. Mahesh prasad shah

    2015-12-04 17:40:38

    Hello sir I was brought a laptop from taj computer shop(firayalal) before 10 days of the dewali still now they didn't provide me offers gift during buying time they talk me Asuse company providing some gift for dewali offer. Plz see sir why not provide me offer gift. Thanking you

  • Abhishek

    2015-12-05 18:40:34

    I was by a Asus 2 bat not riponding proparly plzzz help me if u r taking Sirius li

  • murari kumar

    2015-12-06 04:42:05

    Sir mera ASUS lept gum ho gya {pls. help}

  • Pratish

    2015-12-06 08:15:22

    Network bar on SIM 1 fluctuates. I have born the SIM replaces several times but the problem continues. Before that we got the SIM slot changed Bcoz we were getting lines switch off. But now this problem.

  • Pratish

    2015-12-06 08:20:14

    Network bar on SIM 1 fluctuates. I have got the airtel SIM replaced several times but the problem continues. Before that we got the SIM slot changed Bcoz we were getting lines switch off. But now this problem.. pls replace the handset.when I insert the same SIM another handset it works fine. But not with this handset. Pls call me on 976811112 or 9167788998 If this is what happen in warranty what if the warranty expires. I will never recommend this handset to any1

  • chetan bhagat

    2015-12-07 17:11:02

    Whenever I make/get a phone call either the person at the other end cant hear me or the call ends abruptly and a message pops up saying "Unfortunately Telecom service has stopped responding".

  • Vishal inder

    2015-12-07 18:02:59

    I bought Asus zenfone from flipkart and was a defective product. I got it replaced but the replaced one crashed after few days . now I am sceptible about buying it again .

  • Ratnakar

    2015-12-10 11:15:20

    very boring servic in laptop....... Asus ki laptop ki servic bohat hi kharb hi...mine bohat galti ki hi asus ka laptop leke... mene jabse asus ka laptop liya hi usme problem continuli a raha hi apke Engeniar prolem sol nahi kar sakte. paltop liya tabse ki din bhi nahi cala Engeniar ne D.D.D. cheng ki uske bad RAM..prolem sol nahi hua.... Batane liye bahot kukh hi Magar appki Asus compani ki Sarvice ikdan Bekar hi????????????????????????????????

  • nisar

    2015-12-12 04:14:15

    I need more information about Asus A55LF-XX229D laptop, it's a good product or bad ? whay this product is not available in India ? any complaints are registered about this product ?

  • Lovepreet Singh

    2015-12-18 04:53:49

    I buy ASUS ZenFone 2 lesser 3 day back And their specification written that this mobile hack gorrila glass 4 ... What hell is this , it just fake My mobile screen broken So plz change my mobile Contact me on 7051021675

  • Lovepreet Singh

    2015-12-18 04:58:00

    I buy ASUS ZenFone 2 lesser 3 day back And their specification written that this mobile has gorrila glass 4 ... What hell is this , it just fake My mobile screen broken So plz change my mobile Contact me on 7051021675

  • GOPAL

    2015-12-22 03:49:43

    MY NEW ASUS ZZENFONE2 LASERS'S WIFI IS NOT WORKING

  • Vipul beldar

    2015-12-22 12:45:46

    Video calling problem

  • Visual patil

    2015-12-23 16:37:22

    I am troubling to problem ,when I trying to do security setting it say unfortunately setting stoped ,plz provide me solution

  • Anil kumar

    2015-12-24 05:26:43

    Mere mobile me sensors related problem please contact me 8811889777.8570802143

  • shivam Tiwari

    2015-12-27 16:59:51

    Sir i want lollipop upadate for asus z007 zonfone c . From long time we all user are wating for that but yet.There is no update .sir i want it by 1jan .

  • Neil Dorin

    2015-12-28 04:55:35

    Will a zenfone2 like the Brazil Special Edition Deluxe 256 onboard men running at 2.5 GHz speed be available in California, EVER? Because I want to buy one! Desperately. I own 2 ze551ml now & love my zenfone2's but really would LOVE to own a couple of the Brazil released super memory onboard phones. Thnx , Neil Dorin neildorin2@gmail.com

  • Brijesh mehta

    2015-12-31 14:42:22

    I have bought ASUS ZENFONE 2 in the month of Octomber via flipcart. the problem is currently after 2 month of purchase, my phone getting hand. it's not working as per required. i request u to suggest me nearest servuce station. i would like to inform you that i am from Jamnagar (Gujarat). thank you.

  • AJAY

    2016-01-02 09:46:25

    My LP is almost one and half year old but I have got many problem.Such as monitar problem, sound problem,heating problem .etc. please help me ?

  • PKNath

    2016-01-02 15:33:04

    I am unable to activate webcam in my newly purchased Laptop. Sl no.EBNOCX43901646F.

  • khushali malhotra

    2016-01-04 20:00:12

    In my phone my music always shows unfortunately music has stopped why

  • ananth

    2016-01-05 02:20:11

    my new t300 chi tablet pc keyboard dock many keys not working plz give assistance to clear thebpriblem

  • Alexnader

    2016-01-05 08:02:45

    Dear Sir / Madam. Modal No: AS Z380KL 1A/M8929/16G/2G/W Serial No: FANPFX08446 I have purchased Lap ASUS ZenPad 8.0 above said Modal No and Serial No from Online Shopping. I given my TAB at your Egmore, chennai service centre on 07.11.2015 for changing the Display, till now my TAB problem is not solved when contacted egmore Service centre they confirmed that they have placed order for New Display to you but till now ASUS have not send the New Display ( RMA Numaber: INUI5C0073 ) Hence kindly look into do it and arrange send the Display to solve my TAB display problem has almost one month over and moreover i need the TAB very urgently for my Business work. Awaiting your reply. Thanks & regards, Alexander.M 9884148931

  • Jingdao brahma

    2016-01-06 13:32:32

    In my phone i.e asus zenfone 5 there's a problem with two apps,facebook and facebook messenger these two apps are crashing all the time.please solv this problems.

  • Loneafaq Hussain

    2016-01-12 18:02:06

    I am not able to install Facebook messenger in my Asus ZenFone .... it gets fully downloaded but at the end its not been installed

  • kalyan jee

    2016-01-13 09:57:32

    Please tell me how i confrence call in my asus zenfone 5 phone when i trie then one issu occur unable to confrence call please give me solutions

  • Niranjan

    2016-01-16 11:22:13

    Asus customer care no. please

  • Ashwinder Singh

    2016-01-18 13:35:58

    My Asus 200ud phn has been screen damage.. plss call me 7042413128..

  • shambhu kumawat

    2016-01-20 12:56:01

    in ASUS zenfone have non Removal battery then its troubling while using that phone ??? Tell me fast.

  • Ramanjot Kaur

    2016-01-21 09:04:17

    Note Book Not Proper work

  • Dinabandhu mondal

    2016-01-21 10:00:25

    what are the prices of asus zenfone 2 laser ze550kl and asus zen fone max?

  • deeepansh sabharwal

    2016-01-24 18:34:33

    hi i have purchased online& my laptop name is asus f555ld. how can i check my laptop warranty. from the day one num lock is not working.

  • Sanjiv

    2016-01-31 16:58:13

    Asus zenfone ze551ml fist charging time. ..

  • saikrish

    2016-01-31 17:09:02

    My asus zenphone mobile outgoing call not going incoming call and message all so coming

  • saikrish

    2016-01-31 17:15:42

    My asus zenfone5 outgoing call not going incoming calls and messages mobile internet all so coming.

  • Chitti reddy

    2016-02-07 05:36:14

    Didplay prblm

  • Guru

    2016-02-08 12:18:35

    Calling screen is off when I was talking...then how to disconnect the phone call because the screen is off..

  • nillu singh

    2016-02-09 13:19:13

    my laptop have some screen problem.what should i have to do?? did i have pay money to change my screen its in warranty just 2months passed before i buyed it

  • gokul

    2016-02-17 06:28:06

    asus zenfone 5 is signal is not working .authorized serive center in near for koramangala pls tell me

  • Vinay kumar pandey

    2016-02-21 03:19:58

    I have Asus EeeBook X205TA.This is not open after submit password. Show massage on screen your computer is running low on resources, So no new users can sign in.please use an account that has already been signed in.

  • Santosh

    2016-02-21 09:08:45

    I WANT BUY ASUS ROG G20AJ plz add dis item in snapdeal

  • ujwala

    2016-02-22 04:20:21

    hi i have purchased online& my laptop name is asus X553M how can i check my laptop warranty. from the day keyboard is not working. plz reply

  • faiz Qureshi

    2016-02-22 10:05:44

    automatic switch off

  • ankita mangla

    2016-02-29 18:17:30

    im asus user from a long time, last year october 2015 i took asus zenfone laser ze550kl mobile piece which is still under warranty period till october 2016.....my fone was hanging too much and geting restarted agian agian frm 2 3 days, immediately then aftr one day suddenly it get switched offf...next day went to asus service center which was there at andheri east gundecha onclave was the registered address but as i went there m getting a big note including the office has shifted to andheri west but as i went andheri west which was the head office which the previous address din included it was head office and not the service center, as i reach andheri west they r tellng me to go back andheri east again some new address of asus service center which was jus so pathetic.i mean if it was such PLEASE CHANGE THE ADDRESS PROVIDDED IN THE GOOGLE OR JUS GIVE THE CLUE IT IS CLOSED FOR NOW..it is horrible..customers r not fool here to travel all the way long till andheri east....in my cell liquid content is been identified and as in we all know any liquid damage or physical damage is not covered under warranty! but the question is how the liquid content can b found in my mobile???????????????? my main matter of concern is HOW THE LIQUID IS FOUND IN MY MOBILE???? please look into it forward and get my complain registered under ur service center and i want my fone get it done as in i havent did anything wid my fone and i am not foool here to destroy my own brand new fone....please u hcekcout what can b done or else i have to tek a bigger action about this thing or get my complain and my fone done..

  • Mithlesh

    2016-02-29 19:10:11

    Hello The online price of zenfone 2 laser 16 gb is 9999 but in asus showroom it is 11500 rs why to much different in it Pls rply

  • Rijun

    2016-03-02 19:34:56

    Hey am using zenfone2 4gb .....its phone battery backup is very very pooor......and camers clarity too bad .mainly probelum is battery backup...very very poooor

  • somewara Rao

    2016-03-07 09:31:26

    Hi this is SomewaraRao, From AP, I have Zonefone 5 Mobile, i purchased 3 Moths Back, With In one Month Mobile Audio Speakers and Ear Jack Problem, Then i called you Customer Care They Will arranged immediate pick up My Phone, Then only started irritation, They Take My Mobile 60 days back upto Know they did not generate RMA No And Dont tell about My Mobile Status, Minimum 100 times i called you, But Every time they are said under process, i dont know how much time they are taking for Repair , i think They are try to get Mobile Back and Doing Some Fruad, i did not see this type of Worst online Services Compare other, This is the Main Difference from branded Mobile to this type of Worst Mobiles, I hope i did not get my phone Back, But This is totally worst and Time Waste and Bull shit Company...

  • guru prasad

    2016-03-08 07:54:02

    camera not working camera open no camera is found please software problem or camera problam

  • Dhinakaran k

    2016-03-09 05:26:54

    Want asus mobile service centre in Bangalore

  • Ahmed Hussain

    2016-03-10 17:18:42

    Once my asus zenfone 2 had a capacity to with stands 280 apps installations but when I recently downloaded the new software from then it's showing that you have no space although there are not more than 150 apps its yet showing no free space and another disappointing thing is the system uses 4.9 gb of internal storage then how could I manage. Now my phone is fucking so please launch a new software as soon as possible. I didn't expect this from ASUS you're now in the same position as lenovo had once faced

  • Manish kumar Tiwari

    2016-03-13 09:27:22

    I want to buy ASUS zenfone selfie but my previous ASUS zenfone2 has been damaged service centre failed to help me can i exchange my ASUS zenfone2 pls help me

  • Devendra

    2016-03-16 05:43:01

    Hi Team, I bought the Phone on 05-01-2015 amount of 9499.00 from day Heating issue & Charging automatically getting down and i have called to customer care informed. That time requested for replacement and they told to go to service center they will rectify , i went to F1 service center and i have given on 20.06.2015 this under Warranty period. i have collected the phone after 10 days but once again same issues. I do not know what they rectified again i have given on service center on 12.03.2016 this is paid service it self. I have observed with in 6 months have this same heating and Charging automatically getting down. how many times we have to come to service center. Service Center peoples are telling 1200 one battery but there is no warranty see how they are like. We have asked to ASUS replace this phone they told when ever the problem next time will replace it. PLEASE FIX THE PERMANENT SOLUTION OR REPLACE THE PHONE Thanks & Regards Devendra Naidu Bollineni Manager - Operations IBM India Pvt Ltd Bangalore - 560048 9740334555 9902101600

  • pawan kumar

    2016-03-17 16:27:47

    So poor service & products

  • saba

    2016-03-20 17:08:22

    Asus zenfone 10/2/2016 New filpkart order because handset problem plz contact service center near by I request problem

  • Akshay G

    2016-03-21 18:50:57

    Im taking a asus zenfone selfie 4 days ago my mobile is dng warm in a half hour when i use continue i want to changing my mobile

  • prachi

    2016-03-23 10:26:09

    I have purchased zenfone 2 ze551ml from amazon. There r many issues in this handset like mic sound not working, display disappears, heating like hell. Plz help

  • meghnath

    2016-03-25 17:31:27

    tach skrin skarch

  • meghnath

    2016-03-25 17:34:11

    mera phonka upar ka glass tutgya han

  • Ashalata

    2016-03-26 15:04:32

    Pls call me.I brought Asus Zenfonein May 2015 .but now it's ringer not working properly

  • Shashank

    2016-03-27 03:07:17

    I have using zenfone5.. it's gorilla glass is very very poor quality. One time broken my glass.. so I have changed the glass.. & 2 nd time b broken the gorilla glass.. I have complained the customer care.. & there have no responce. & its battery or sound b poor quality.. I'm not satisfied your company. So pls solve my problem 9738901907

  • Shashank

    2016-03-27 03:13:56

    Asus wrost & Fraud company.. for customers.. guys don't use Asus zenfone.. it's all parts have been poor quality.. don't waste your time. Something have problem company not given money. Ok...

  • manoj kumar sahu

    2016-03-31 14:14:11

    My asus zenfone battey backup not good.pls tell me what can i do and i u to slove my problem as soon as possible. Pls send the details nearer service center

  • jagbir

    2016-04-02 12:56:19

    Sir my phone ki battery kharab ho gayi hai online New magwani hai please costumer no giv me

  • Pravin

    2016-04-06 07:31:07

    Malti play window not working. please quick software

  • Pravin

    2016-04-06 07:34:43

    Mobile Malti play window not working.please quick software.

  • Nagaraj

    2016-04-09 22:54:04

    My Asus A45V laptop Public WiFi not working its showing always limited . pls support me.

  • madhukar chavan

    2016-04-10 10:31:22

    my asus zenfone 5 is very slow anytime hang hang problem do is not properly work

  • Lasya

    2016-04-10 13:54:15

    Wifi button is not maintaining stabilityy,geting on/ooff for every second for my asus zenfone2 .kindly suggest me any solution?????

  • chirag jain

    2016-04-11 03:56:11

    i have purchased asus zenfone 2 and it gets heated everytime due to which it get closed and hang too much.for network connection plz provide sim 1 and sim 2 in setting.for network i have to change the sim again n again bcz the network connection is there only for sim 1.so provide some changes in it

  • Pradeepkumarbisoi

    2016-04-11 15:37:00

    When i call my mobile going on sleeping mor time press in top bottoms.so how to start plz say to me.I thing its problems of sensar

  • Pradeepkumarbisoi

    2016-04-11 15:38:21

    When i call my mobile going on sleeping mode how to made it

  • Hairy karbhari

    2016-04-15 18:16:49

    Dear ASUS i have ZenFone 2 and I have face probleam in a year 2 time. 1st time 4 month ago and nw recently suffering .1st time sound speaker problems & this time also sound speaker & my cell hanging and display flickering many time in between 4 month .I hope u give me yr valuable follow up & feedback ..nw my cell in under warranty but after warranty again faceing in future Wat I can do ASUS ?

  • Harit karbhari

    2016-04-15 18:20:58

    Pls reply

  • A P Prasad

    2016-04-25 14:03:17

    Sir,my mob ASUS ZENFONE 6,suffering some unknown problems service centre executives are saying that it is necessary to change mother board,. Sir i want to know about that after the warranty period, is mother board exchange with old board any concession rate?

  • Onkar patil

    2016-05-18 12:57:02

    I am purchase ZenFone selfie phone. In last 4 month its is repair four time . Plz replace my zenfone seldom.

  • NITHEESH

    2016-05-23 14:20:56

    MyASUS ZENFONE 5 MAX is always hanging just in two months of purchase of mobile.And now it strucked totally now.just installed one app that is mx player and whats up.dirty mobile .I suggest you my friends please dont purchase this mobile

  • ramshad

    2016-05-24 06:24:33

    Am not satisfied with your costomer srvice center at thrissur .

  • samiran mondal

    2016-05-24 10:51:02

    I purchased a zenfone. I want to know that which antivirus required for zenfone.

  • venkateswarlu

    2016-07-11 03:23:45

    Hi I am update the my mobile(ASUS zenfo two laser ze500kl) after language is change (English to hindhi) ,but I don't no Hindi how to change the language plz tell me Gmail:raghava09.v@gmail.com

  • Ravi Kant Ray

    2016-07-11 05:33:08

    I am a user of Zenphone 2. Since last 2 month my phone speaker is giving vibrating and annoying sound when its on. I took the phone to service centre in vizag. The concern person asked me to come after 1 week as the spare was not available. Ad since then ai have visited 5 times there but every time he tells some different story. I have got fade up with this asshole service of Asus in Vizag. Please note that my mobile is in guarantee period and its guarantee is getting expired by this month only.

  • sanjeet tiwari

    2016-07-11 08:39:16

    i am using Asus Zenfone Max. when i want it connect to PC. is not connected. when i want change data link from sim one to another its need to replacment of sim from one slot to another , can i change data use option from sim 1 to sim 2 without change sim from one slot to another slot.

  • sanjeet tiwari

    2016-07-11 08:40:47

    please help me my mobile not connected with PC. SANJEET TIWAIR 09909973895

  • anju dinesh gupta

    2016-07-11 09:58:35

    my asus mobile has problem from yesterday.I have given it for checking/repairing to your company"s authorised service centre M/S Highbrow fintech at deep nagar near old francis high school,Farshi sto,Amravati,Maharashtra.I have purchased the mobile on dated 11 july 2015.Since yesterday was Sunday the service centre was closed,they are not accepting my warranty period.Please guide me.My contact number is 9403618863.You can email to me also at above address.Thanks in anticipation.

  • chandrakant thorat

    2016-07-11 11:36:47

    Mera asus tooj is fone ka disply brek huwa hai tow mai a janna chahta ho ki appka puneme athorige sarvice sentore kaha hai our agar nahi hai tow muje disply ki kimat bataia taki mai agar bahar kisi our shopse leta ho tow muje sahi kimat me mile our muje dubliket disply na mile pls ans mi

  • Amit Chechare

    2016-07-11 12:26:07

    OTG feature not working and need to reconnect charger no of time to start charging. Model no ZE550kl

  • kiran kumar

    2016-07-25 06:28:16

    i purchased Asus Zenfone 2 Laser ZE550KL on 15/06/2015 from flipkart. Order ID: OD104170721530181000 Invoice No : # BLR_WFLD20151000670131 IMEI/Serial No: 359648061803345. mobile no - 8055505229 my mobile is having problem. my mobile is still under warrenty. list of problems - 1. Charging time is taking 2 days to complete charge. After 38% not charging. 2. Display side edges is coming lines. 3. Double tap on screen is not ON. But double tap on screen is off. These above complaints i notice n mobile and i called to flipkart, but they are saying pl contact to service of asus. i went to asus service service center, but they are saying to replace battery and screen. You have to pay for these around 5000 rs. But mobile is under warrenty, why should i pay the amount. You people are cheating customer. i will Post this complaint on Social networks like Facebook, Tweeter and Whataap for to buy Asus mobiles. Service is worst. pl able to slove problem regards Kiran dupudi 8055505229 Bajaj auto ltd DGM (R&D) dept.

  • Rahul Sarkar

    2016-08-04 17:49:07

    Can I Move apps from phone storage to SD card on Asus ZenFone Max? I could not do this. Please tell me.

  • saurabh

    2016-08-05 13:55:58

    Dear sir I was purchase Asus zenfone 2 Z00 AD ZE551 ML IMEI NO 352910076362221 and IMEI NO 352910076362239 on the dated of 22/05/2016. my mobile still under warrenty now days i am suffering from following promblems zenfine 2 1. Charging time is taking 1days to complete charge. 2. Internal storage showing 16 GB but actual used showen only 11.39 GB These above complaints i notice in my mobile and i also called to flipkart,so.notice my request as earlier Thanks and Regards, Saurabh Bidave 9594072773

  • srawan kumar

    2016-08-06 17:23:53

    Asus zenfone max 550 kl (32gb) Jiska 5000mah batry h Kya ye future me change hoga ?

  • prem kumar

    2016-08-07 20:27:58

    dear asus team, I would like to inform you that I am totally not satisfied with your way of communication and other services. its very frustrating that you have nearly taken 1 week time just for updating the warranty status. I have a gut feeling that I made wrong choice in buying the asus product. From your previous email its very clear that you have stated it would take 7 days for updating the warranty status but right now there is no update moreover I have a feeling that asus has sold me a device with manufacturing fault for your kind information i have replaced motherboard for 3 times and this going to be 4th time, battery for 2 times charger for 1 time, SSD hardisk for 1 time and USB port for 1 time. Just imagine if this is the status of a device can we consider it as a laptop? so with this all in mind i would like get a refund for the device as i have invested about 41000 rupees in it which is totally a crap. else replace it with a new product at any cost i will not accept it as device worth for the money that i paid if this not going to be done i would take it very seriously and take it to any extend. further for you kind information let me state the present problem that i am facing right now in the device Firstly the the battery doesn't get charged fully which is a clear significance that there is some internal problem. There might be issues with the charger which causes the battery to get charged up-to a level only (88%) I still strongly believe that this problem is not due to my constant use, more over i state that the battery was just replaced in previous services and within such short duration, this anomalous activity of the battery cant accepted at any cost The USB port in right side doesn't work properly, where there is need to place the pen-drive or any other gadgets in particular positions then only the gadgets gets detected. the port is very shaky which has to be resolved The back cover of the laptop is damaged where one of the screw is not placed in the right side of the hinge zone in the bottom side. While questioning about the screw to previous service center he replied that the screw zone was broken before itself and he said that the bay cant be replaced! I would strongly rise a question Was the product damaged by me or the service person? the screw zone was damaged by the service person due to mishandling of the product. i kindly request the service engineer to replace the bay at-least now. The LAN port has also lost the tightness where I couldn't use the LAN cable For my studies I am using windows and linux and during project I am forced to use other versions of linux so i kindly request the service engineers to provide the original OS that i got with the laptop in DVD where, i will be able to install when ever there is a need to do so. Please kindly remember yourself that i have paid some amount for the original version of windows 8 during the purchase and its clear that i must be having the OS as i have paid for it the display was working till the last shut down. When i turned it on I didn't get any startup or any signal in the display, there was not even BIOS display. Apart form this, left Conner in the display is having some problem which i couldn't explain in words but if you clearly notice in left side of the display you can find it which is the manufacturing fault. The screws that are being screwed in the laptop are not the suitable screws for the laptop. because of this mistake the longer screws has been screwed in the wrong place and damaged the laptop in the left side of mouse pad itself, due to its longer length there has been impression in the upper side of the laptop. while contacting the previous service engineer I came to know that many screws are missing inside the laptop which has made the laptop loose enough finally i would say that i am fed-up with this product I strongly believe that the laptop is having so much problem i need it to get the product replaced totally because you might have noticed that i have changed the motherboard for 3 times battery for two times, audio card for 1 time, SSD hard-disk for 1 time, charger for 1 time, display cable for 1 time above all these i have been reporting to the service center for several times. The motherboard is major part of the laptop i have been such severe issues with the laptop means its something wrong with manufacturing of the product itself so i request you to provide me a total replacement of the product for your kind refernce regarding the bill please kindly click the below link https://mail.google.com/mail/u/0/?ui=2&ik=e83c75f3f9&view=att&th=14d2dcf54a8de4c8&attid=0.1&disp=safe&realattid=f_i9e003qa0&zw

  • Gaurav sharma

    2016-08-09 05:16:02

    Sir mera phone heang hota h or usmai kbhi kbhi mike ke aabad nahi jaate resat bhi kr lya sir mai kya kru is phone mai bhut problam aa rhe h

  • vipul jagtap

    2016-08-17 12:38:10

    Dear ,sir I was purchased asus tooz zenfone but some big problems observed in this piece about battery .1)battery charging not earlier but 2) battery get charging downs earlier .

  • M.D.Meena

    2016-08-19 04:09:25

    My phone model is ZenFone 5 not properly working.I have prachged this phone on 3.12.2015 many mistake in this like USB not sppot ,phone betters back up is poor I fill in this product waste of money.

  • Amrita Roy

    2016-08-19 18:37:07

    My devices Asus Zenfone Max can't work properly,then I was given to customer service center in kolkata dated on 09/08/2016 but still now I can't know what is the problem with my device and how long to process my device and how long time to delivered to me.So,you understood your after sales servis very poor.So please try your best service solutions.Thank you.Regards Amrita Roy.

  • Kanchan Sharma

    2016-08-20 10:06:26

    Asus Zenfone 2 purchased on 21-12-2015 and since than it is not working properly further the service centre of Asus M/S Regeneraise India Pvt Ltd, Devika Tower Nehru Place, New Delhi, India is not doing upto the mark and their behaviour is also not appreciable

  • vijesh v

    2016-08-22 15:10:29

    on 21-08-2016 i got asus zenfone 2 laser from flipcart. after received the item, with in an hour its shown some problems with touch screen. some times it is not working. if i press power button 2/3 times it will lock and unlock, then it will work. i cant afford this product anymore. so i need to return the item. and how long it will take to replace the item?

  • Dibakar

    2016-08-24 18:51:51

    My issue is..my Reliance Jio sim is not working in my handset which model no z010d..hence my another mobile which model no is zc550kl is working properly. What is the issue is this..

  • praveen shishodia

    2016-08-26 12:23:40

    AM USING ASUS ZENFONE PHONE 2..I WAS PURCHASED IN MARCH 2016..I HAVE A LAPTOP AND ANOTHER TWO PHONE ALSO FOR THE SAME COMPANY ...BUT REALLY ITS A RIDICULOUS EXPERIENCE WITH MY PHONE..I AM REALLY FED UP WITH MY MOBILE ..YESTERDAY IRRITATINGLY THROW THIS PHONE TO THE WALL...VERY BAD EXPERIENCE WITH THE ASUS PHONE..NEVER EVER RECOMMENDED TO ANY OF MY FRIENDS. I DONT WANT TO USE YOUR COMPANY MOBILE PHONES..SEND YOUR EXECUTIVE AND GET BACK YOUR PHONE... mobile no is 9555804116

  • kaushal ranjan

    2016-08-27 08:49:00

    sir i am purchases a ASUS ZenFonemax at june 2016 so mobile has speaker than i two time gives the ASUS care than any responses me. No suggestion for any person take the asus mobile

  • kaushal ranjan

    2016-08-27 08:50:44

    speaker problems

  • Raviprataprajbhar

    2016-08-28 11:44:31

    I have asus zenfone selfie but ite not rooted and i want upgrade with marsh mellewo so how could i do it

  • Kundan Sanjay Wagh

    2016-08-29 07:59:52

    I hv purchased wifi router ASUS RT-N 12+ (New) Wireless N300 3-in-1 Router is disconnecting frequently. What should I do. I purchased it online from Amazon on Friday 26/8/2016

  • Mahesh Vishwakarma

    2016-08-29 14:56:45

    Guys i have Asus ZenFone laser 2 and I'm trying to get barcode for Reliance jio but its not getting fulfill.now what should i do. Its also a 4g supported handset.... kindly give me solution

  • Siddharth Chittoria

    2016-09-01 17:31:22

    Don't buy asus phn I have ASUS ZENFONE 2 laser ze550kl or ze551kl model it does not support voLTE??..4g Phone Ke Naam pe logo ko chutiya babaye Asus walo...

  • Tarun

    2016-09-02 20:19:51

    I have asus zenfone 2 with 3 gb ram. i have apply new theme but there is show some text error (like as permission requirement) so how could i do it .

  • avtarsingh

    2016-09-06 16:11:52

    feedback halp

  • chandra bahadur karki

    2016-09-09 04:24:20

    seeped of net used is good but battery pickup is to much low conditions..

  • nitin

    2016-09-12 04:37:56

    bhaio asus ka phone kabhi mat lena inki ma ki bc ke phone ne mood kharab kar rakha ha chutiya campny ha asus ki

  • nitin

    2016-09-12 04:38:36

    asus ka phone kabhi mat lena bhaio

  • gautam

    2016-09-12 08:02:52

    please sir can i get drivers for 775i65GV. please send the the download page's link on tha mail id-takgautam862@gmial.com. please sie do the needful. thankyou.

  • Abin Shaji

    2016-09-13 03:20:27

    I have zenfone max . I should say that it do not have battery durability,what should I do now

  • Pravin

    2016-09-14 17:25:44

    Aap ki complaint id kya hai plz jara batao pravinzzzzs@gmail.com pr

  • Neeraj Sharma

    2016-09-15 12:21:49

    Asus ka mobile lene pr. Samjho ki apni money nali mein daal di , kyonki na to iske sevice center ko kuch malum hai aur na hi coustomer care walon ko , meine ek complain bhi register karwai hai but no action they r taking , I.d. is A160963689. Har baar ek nyi id dete hain aur kuch nhi krte

  • Sk nasir

    2016-09-19 16:37:51

    Model no ze550kl speaker problem please help me mobile last day warranty 9763613132

  • gopal

    2016-09-19 16:54:13

    Sr with due respect I want to put some points regarding poor built quality of asus ZenFone 2 belongs to me. - First company told that u are providing corning gorrila glass which is unbreakable and scratch resistant. I purchase above said asus ZenFone 2 in Oct 15 and my corning gorrila glass get broken from edge in pocket only in 5-6 month(may 16). After that due to poor service centre I went every now & then to get rectify that. But they only giving promise lastly told that they are unable to replace the glass talk to company. I m really harassed. Secondly after some time back cover also get colored off and got tearing itself due to poor quality plastic. Thirdly now sim card slot also get serviceable which is holding the sim. Now I m get too much harassed due this phone. I think this phone is having some manufacturing problem other wise asus is good brand .I have laptop also since last 5 yrs. Now I come to u ...plz look into the matter and plz get all above issue solved as soon as possible. My no. is 09478197905 I purchase through flipkart. Waiting for reply...

  • KAUSHIKI PADA CHAKRABARTI

    2016-09-20 21:50:38

    SUB : A REQUEST TO ISSUE SHARES OF YOUR REPUTED CO. AT MINIMUM PRICES AT BSE/NSE. DEAR SIR/MADAM, I DO HEREBY REQUEST YOU TO ISSUE SHARES OF YOUR ESTEEMED CO. AT LOWER PRICES SO THAT THE ORDINARY PEOPLE CAN BE BENEFITED FROM IT. ACCORDING TO ME, INVESTMENT IN IPO IS ONE OF THE BEST WAY TO ERADICATE INCOME INEQUALITY IN OUR SOCIETY AND IT SUPPORTS THE TRICKLE DOWN THEORY OF ECONOMICS. SO PL. DO THE NEEDFUL. I AM LOOKING FOR YOUR EARLY & POSITIVE ACTIONS. THANKS & REGARDS, K P CHAKRABARTI

  • N.K.R.VARTARAJAN

    2016-09-22 06:39:57

    When will support volte in ASUS ZenFone 2 ,551ml.please,update the software.

  • Nilesh Shinde

    2016-09-23 09:44:26

    Asus fon is fake mobile ....fail huva bhai asus. Sb duplicate fon hai services bhi nhi dera ASUS costmers..

  • Narayan chandra pati

    2016-09-24 16:20:55

    Sir I have a Asus ZenFone 2. I am not able to read Odiya language post. What to do,? Best wishes Narayan ch pati

  • RAMAN KUMAR

    2016-09-29 08:30:09

    today i go to asus service center in nahru palce Regenersis (india) pvt.ltd. i talk mr gangadhar ( asus id no. is 2035) this man confirmed that my zenfone ze551ml marshmallow not available but zen chat excutive say that is available. today my 3 hours is waste nothing my han

  • Abhay Keskar

    2016-09-30 05:30:38

    09890919570 I have purchased Asus mobile Zenfone 5 on 20 - 04 2015 from M/S Swaroop Computers.IME no. - 3657115065141868 WITH Sr.no. EBAZFG134955 I am surprised to see that within 3 months of warranty period the battery started deteriorating and yesterday the battery was gone. This is not expected of a reputed company like you. Please help me to resolve the matter.

  • Mons

    2016-10-05 13:39:26

    last week i submitted my laptop for service . because my keyboard is not working properly ...they say tht we check & clear it give back on Monday but they will nt give me in time they told escuse to be wait... im an s\ w pro cheker i suffer tht 3 day i can't go my company without lap

  • Amit Ghosh

    2016-10-06 18:45:35

    Zenfone max hardware is volte enable.so please update the software to enable the volte service.

  • viswanath tulshiram bajad

    2016-10-06 22:07:47

    Plzz send me mek id

  • Balamurugan

    2016-10-07 07:18:51

    Sir, My mobile is ASUS ZenFone max zc550kl. Its not supporting Jio welcome offer.does not generate barcode in my bio app.. It shows Upgrade to True 4G smartphone or Jiofi to experience Jio digital life This mobile is eligible for Jio offer. If not eligible what have to do? Regards Bala

  • ???? ????? ??????

    2016-10-07 16:30:56

    ???? ??? ?? ??? ???? ????? ?????? ???? (ZENFONE 2 LASER)asus _zoold (ZE550KL) ?????? 15/08/2016 ?? ????? ???? ??? ?????? 09/08/2016 ?? ???? ?? ??? ?? ???? ?? ?? ??? ???? ???? ?? ?? ???? ?? ?? ??? ?? ? ??? ?? ????? ?? ???? ??? ? ?? ?? ??? ?? ??????? ?? ??? ?? ??? ??? ???? ??? ?? ?????? ???? ????? ????? ??? ?? ??? ???? ???? ????? ?? ??? ?? ?? ??????? ????? ???? ?? ??? ??? ?? ?????? ?? ?? ????? ???? ????? ????? ??? ?? ?? ???? ? ?? ?? ?????? ?? ?? ??? ??? ?? ??? ???? ?? ???? ??? ? ????? ??? ???? ?? ?? ?? ?? ????? ?? ?????? ???? ?? ???? ?? ???? ???? ???? ????? ?? ?? ??? ?? ?????? ?? ???? ??? ???? ????????? ???? ?? 9696571302,9472061620,7274057100

  • sidhnath singh

    2016-10-08 11:39:22

    sir ???? ??? asus zenfone max (16gb)?? ???? ??? ?????? ?? ?? ???? ??? ?? ???? ?????? ???? ??? ?? ?????? ???? ?? ?? ?? ?????? ?? ?????? ?? ??? service senter ???? ??? ????? ???? ????? ??? ?? ?? ?????? ??? ???? ???? sir ples help me

  • ashwani

    2016-10-09 07:02:23

    I have AT&T Zenfone 2E, i am living in india and i cant use the wifi tethering when i try it give me a message error "Connection alert. Theer is a temporary network problem that prevents the enabling of this service. Please retry later." can you help me?

  • Ravi Jaiswal

    2016-10-11 18:00:00

    I pursue a handset on 6th Oct 2016 from S.S. Electronics civil lines Allahabad. It was roar to me that if any problem is detected in phone within one week then set will be replaced... This set has many problem- 1.auto restart 2.hanging problem 3.camera problem 4.recording problem 5.video player problem 6.self voice problem When today I claim to the respective shop from where I purchased it, he denied to replace it.. Kindly help me otherwise I will be forced to claim at CONSUMER FORUM....

  • Ravi Jaiswal

    2016-10-11 18:02:34

    I pursue a handset ZenFone max on 6th Oct 2016 from S.S. Electronics civil lines Allahabad. It was roar to me that if any problem is detected in phone within one week then set will be replaced... This set has many problem- 1.auto restart 2.hanging problem 3.camera problem 4.recording problem 5.video player problem 6.self voice problem When today I claim to the respective shop from where I purchased it, he denied to replace it.. Kindly help me otherwise I will be forced to claim at CONSUMER FORUM....

  • sagar shiwade

    2016-10-13 20:19:54

    I purchess lezzer 2 ....when am download system updet....then install...when system update fail....

  • pravesh

    2016-10-14 03:59:00

    My Asus Graphics Cards not work

  • Gaurav mishra

    2016-10-18 16:26:02

    My zenfone 2 phone has stolen...how can i block that phone.

  • Nitin Pawar

    2016-10-20 15:13:59

    Sir, Mera asus zen phone max mobile 4 month ka hai. Ye phone bahut tarikese problem de raha hai Mai 3 bar service center se phone repair karaya. Lekin kuch result nahi mil raha. Ab mai bar bar to sarvice center nahi ja sakta. I want home service. Agar mujhe 3 din ke andar mera problem solve nahi kiya gaya to mai har ek site pr post karunga ki asus ka service kaisi hai etc. So, do you want help me. I am waiting only 3 days. Thanking you

  • Nitin Pawar

    2016-10-20 15:17:17

    Sir, Aap mujhe mail karo to behtar hoga ki mai apko problem bata saku. Yaha sab problem bataya gaya to asus ka result kharab ho jayega. Ya fir apka mail id do mai mail karta hu.

  • Amar Panhalkar

    2016-10-22 13:50:13

    Sir l have recently buy the asus zenphone max but its sensor is not work so i gave request of replacement between two days from reciving on flipcart but no action is taken by flipcart .so what can i do.

  • olawale damilola

    2016-10-23 14:16:27

    I lost my phone, i need to block it

  • Sanjay Mahajan

    2016-10-26 15:22:30

    I had purchased Asus Zenfone 2 ZE551ML on dtd 22.01.2016. but I am facing lot of problem from 2 months like switching off mobile within 2 minutes after fully charged. Same mobile repaired in your authorised service centre in Jalgaon Maharashtra. but Since last 2 days mobile is not switching on after fully charging also. I am suffering too much problems due this faulty mobile. I request you to replace this faulty mobile with new one of same model. Details of Mobile Asus Zenfone 2 ZE551ML IMEI No. 352910079102079 Awaiting for your positive and prompt reply Thanks Regards Sanjay D Mahajan Faizpur Dist Jalgaon Maharashtra Mob no. 9922402250

  • PALLABI SANTRA

    2016-10-26 16:07:35

    sir, I've recently bought the asus zenphone max.the rear cover does not fit proprly at a particular place at the top.I've tried enough.what's the remedy?

  • Ankur Shetye

    2016-11-07 07:02:02

    Asus all mobile are fuck all

  • ISHWARLAL

    2016-11-11 09:30:07

    Subject : Issue for an MOTHERBOARD in ASUS ZENFONE 2. Dear Sir / Madam, I Ishwarlal Gupta, bought an ASUS ZENFONE 2 from flipkart 15 months back. In same day there was an issue in detecting MEMORY CARD, and later there came the problem that my mobile get HANGED frequently. In which I have just used my phone for whatsapp, facebook and instagram and nothing else. And now after fifteen months on 06th November 2016(Sunday) my mobile stopped working; the screen got blanked, it only shows the CHARGING INDICATION SIGN ON SCREEN. The next day on 07th November 2016 I hurried to ASUS service centre and they kept my phone for one day; and flashed the mobile; because of which my now my phone is DEAD. And the service centre people are saying that the problem is on MOTHERBOARD which will cost 10,488/- Before I gave my phone to the service centre; at least there was showing a sign of charging on the screen; but now the phone is FULLY DEAD. Now I just want my phone to be REPAIRED or REPLACED by the company. And you’ll are the responsible for the same and for the lost of all my data on the phone… as how can such a big company can use a cheap quality of motherboard… ? I just want my phone to get repaired or replaced …. And if I am not getting this work I will make this issue viral and register a complaint against your company. I am sending the details of the phone with the scanned copy of the phone details box. Please take a note on this and reply me as soon as possible within a day… Thank you… Serial no. – F6AZFG18T652. IMEI1 NO.- 352648070578802. IMEI2 NO. – 352648070578810. My email id – ishwar.gupta196@gmail.com My email id2 – ganeshcgupta786@gmail.com Mobile no. – 8976351870. IF I M NOT GETTING MY ISSUE SOLVED I WILL MAKE THIS COMPLAINT VIRAL IN EVERY SOCIAL MEDIA I CAN. N ALSO REGISTER A COMPLAINT ABOUT YOUR COMPANY AND TAKE PARTICULAR ACTION ...

  • Pravas Barman

    2016-11-11 13:04:38

    Not 4g volte jio not support volte

  • Mannu kumar

    2016-11-12 12:53:13

    my Asus Zenfone 2 Laser ZE550KL not Upgradeable mobile

  • minhaj ahmad

    2016-11-16 02:29:31

    I hv ASUS zenfone5.It isn't supporting 4G.Pls Suggest me processes.I had tried more time but no any option for 4G.

  • ganesh

    2016-11-21 18:46:38

    Hi, I using asus ZenFone max_Z010D_ 2gb ram variant.... I want the Volte update in my device, kindly provide the update at the aerlist....

  • Rakesh

    2016-11-25 03:58:20

    I have your asus motherboard it quality very bad also policy, i will not purchase again asus product thanku for your service center, & service,,

  • GA Praveen

    2016-11-28 13:35:40

    How to enable voLTE in asus zenphone max ZO10D

  • Abhishek Gautam

    2016-11-30 11:00:10

    Asus zenfone max is not good phone. It has many problems. And the service is worst. The service centre staff do not talk even properly.

  • Maulik

    2016-12-04 09:00:29

    Android system webview is not working properly with some sites , for ex - instagram .

  • agu tana

    2016-12-08 01:32:05

    lost my phone can u help me locate it,i would give imei no. if it can done

  • Rishav bhoi

    2016-12-08 12:51:07

    I am not Happy ur service.service care not taken my complain with out phone checkup,he said leaved phone 5 days than service in any problem phone but I am leave five days my phone.plz solve this PROBLEM,plz contact 9040306943

  • PREM CHAND

    2016-12-08 18:26:22

    9418639994, My asus laptop of Model:A555LA-XX2384D, SR. NO. Fbn0cv545054479 is not working. Please do the needful regrading this matter on priority. Thanks & Regards, Prem

  • arun shankar bhattacharyya

    2016-12-14 13:34:30

    i brought a asus zenfone max 2 months ago bt last 2 days it suddenly switch off though it has full charge and it has a huge scencer problem pls help me how i can recovery it

  • Prakash

    2016-12-14 16:12:29

    i brought a asus zenfone2 3months ago bt last 10 days it suddenly switch off and hang issue though it has full charge .. pls help me how i can recovery it

  • P.raghu

    2016-12-15 15:17:25

    Dose Asus laptops contains international warranty

  • Sushant

    2016-12-19 07:50:22

    Asus zenphone max 3 gb ram update nougat

  • Bhoowali Yadaw

    2016-12-19 18:08:43

    Sir I have Asus Laptop x55U. I am facing problem. When open and touch any icon help window automatically open I am not use properly that's requeste Pls solve the problem

  • Geetha Rao

    2016-12-20 04:04:19

    14-10-2016 Dear Sir/Mdm We purchased this Asus I pad with lot of expectations. Initially it worked for few days. Afterwards it started giving problem. We visited ur service centre for the first time on 1st Nov 2015 as the product was not switching on . Then on (04-02-2016) we went as the touch screen was not working . He said the touch screen is to be replaced. The product had not worked totally even for 2 to 3 hours N within that period the touch screen had gone. What a quality product!. We paid the charges N collected the set. After using it for one week again it gave problem of Auto restarting. We gave it for repair (18-03-2016) to Ur service center, they repaired N we collected after paying the charges. After using it for 15 days again it gave problem of charging. Again we gave it to Ur service center (16-04-2016) for repair N collected it after paying the repair charges. Again on 25-05-2016 we gave it for repair as it was not switching on . Again on 17-08-2016 we have given it for repair as it was not working N collected after repair. I do not know whether it is the problem of the product or the technician. Now again it is giving problem of screen blinking. We were not able to use Ur product confidently even a single time. N we are ashamed of showing this to our friends. As they are all teasing N condemning Ur product. Today (14-10-2016) again we have given it to ur service center for rectification of screen blinking problem. Totally we have travelled to Ur service center for more than 20 times. We have wasted our precious time N Money after buying Ur product. Never sell such type of poor quality products to any customer. This will spoil ur Reputation. Have proper pre despatch quality checks before selling any of Ur products. So far we have never used Ur product satisfactorily. We have spent more than the cost of the product for repair. Also we have made more number of visits to ur service center rather than using it . Now we are fedup with Ur product N we request U to give us replacement. I think this is the worst product I have ever come across. Already we have told our Friends, Relatives N colleagues about this N we have advised them not buy any product from Asus. Waiting for an early reply. Geetha Rao 1935, 11th Main, A Block, II Stage Rajajinagar Bangalore 560010 9448800736 geetharao.65@gmail.com Details of dates on which the product was given for repair to Ur service center at Bangalore. 1. 1-10-2015, 2. 08-02-2016 3. 05-04-2016 4. 25-05-2016 5. 17-08-2016 6. 14-10-2016. Team, Pls share the quotation for the customer with 20% discount on the part price. Thanks & Regards Pushpa Rani S.A ASUS Technology Pvt Ltd. Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image001.jpg@01CF1138.F117BFE0 From: mandayam chatrapathy ramesh [mailto:mandayamcramesh@gmail.com] Sent: Wednesday, November 30, 2016 10:26 AM To: Pushpa Asus Cc: letters.bangalore@thehindu.co.in; blrasus_service@f1infoservices.com; Geetha Rao Subject: RE: Replacement required. ? Show quoted text ? Show quoted text

  • Geetha Rao

    2016-12-20 04:04:49

    14-10-2016 Dear Sir/Mdm We purchased this Asus I pad with lot of expectations. Initially it worked for few days. Afterwards it started giving problem. We visited ur service centre for the first time on 1st Nov 2015 as the product was not switching on . Then on (04-02-2016) we went as the touch screen was not working . He said the touch screen is to be replaced. The product had not worked totally even for 2 to 3 hours N within that period the touch screen had gone. What a quality product!. We paid the charges N collected the set. After using it for one week again it gave problem of Auto restarting. We gave it for repair (18-03-2016) to Ur service center, they repaired N we collected after paying the charges. After using it for 15 days again it gave problem of charging. Again we gave it to Ur service center (16-04-2016) for repair N collected it after paying the repair charges. Again on 25-05-2016 we gave it for repair as it was not switching on . Again on 17-08-2016 we have given it for repair as it was not working N collected after repair. I do not know whether it is the problem of the product or the technician. Now again it is giving problem of screen blinking. We were not able to use Ur product confidently even a single time. N we are ashamed of showing this to our friends. As they are all teasing N condemning Ur product. Today (14-10-2016) again we have given it to ur service center for rectification of screen blinking problem. Totally we have travelled to Ur service center for more than 20 times. We have wasted our precious time N Money after buying Ur product. Never sell such type of poor quality products to any customer. This will spoil ur Reputation. Have proper pre despatch quality checks before selling any of Ur products. So far we have never used Ur product satisfactorily. We have spent more than the cost of the product for repair. Also we have made more number of visits to ur service center rather than using it . Now we are fedup with Ur product N we request U to give us replacement. I think this is the worst product I have ever come across. Already we have told our Friends, Relatives N colleagues about this N we have advised them not buy any product from Asus. Waiting for an early reply. Geetha Rao 1935, 11th Main, A Block, II Stage Rajajinagar Bangalore 560010 9448800736 geetharao.65@gmail.com Details of dates on which the product was given for repair to Ur service center at Bangalore. 1. 1-10-2015, 2. 08-02-2016 3. 05-04-2016 4. 25-05-2016 5. 17-08-2016 6. 14-10-2016. Team, Pls share the quotation for the customer with 20% discount on the part price. Thanks & Regards Pushpa Rani S.A ASUS Technology Pvt Ltd. Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image001.jpg@01CF1138.F117BFE0 From: mandayam chatrapathy ramesh [mailto:mandayamcramesh@gmail.com] Sent: Wednesday, November 30, 2016 10:26 AM To: Pushpa Asus Cc: letters.bangalore@thehindu.co.in; blrasus_service@f1infoservices.com; Geetha Rao Subject: RE: Replacement required. ? Show quoted text ? Show quoted text

  • Geetha Rao

    2016-12-20 04:05:24

    14-10-2016 Dear Sir/Mdm We purchased this Asus I pad with lot of expectations. Initially it worked for few days. Afterwards it started giving problem. We visited ur service centre for the first time on 1st Nov 2015 as the product was not switching on . Then on (04-02-2016) we went as the touch screen was not working . He said the touch screen is to be replaced. The product had not worked totally even for 2 to 3 hours N within that period the touch screen had gone. What a quality product!. We paid the charges N collected the set. After using it for one week again it gave problem of Auto restarting. We gave it for repair (18-03-2016) to Ur service center, they repaired N we collected after paying the charges. After using it for 15 days again it gave problem of charging. Again we gave it to Ur service center (16-04-2016) for repair N collected it after paying the repair charges. Again on 25-05-2016 we gave it for repair as it was not switching on . Again on 17-08-2016 we have given it for repair as it was not working N collected after repair. I do not know whether it is the problem of the product or the technician. Now again it is giving problem of screen blinking. We were not able to use Ur product confidently even a single time. N we are ashamed of showing this to our friends. As they are all teasing N condemning Ur product. Today (14-10-2016) again we have given it to ur service center for rectification of screen blinking problem. Totally we have travelled to Ur service center for more than 20 times. We have wasted our precious time N Money after buying Ur product. Never sell such type of poor quality products to any customer. This will spoil ur Reputation. Have proper pre despatch quality checks before selling any of Ur products. So far we have never used Ur product satisfactorily. We have spent more than the cost of the product for repair. Also we have made more number of visits to ur service center rather than using it . Now we are fedup with Ur product N we request U to give us replacement. I think this is the worst product I have ever come across. Already we have told our Friends, Relatives N colleagues about this N we have advised them not buy any product from Asus. Waiting for an early reply. Geetha Rao 1935, 11th Main, A Block, II Stage Rajajinagar Bangalore 560010 9448800736 geetharao.65@gmail.com Details of dates on which the product was given for repair to Ur service center at Bangalore. 1. 1-10-2015, 2. 08-02-2016 3. 05-04-2016 4. 25-05-2016 5. 17-08-2016 6. 14-10-2016. Team, Pls share the quotation for the customer with 20% discount on the part price. Thanks & Regards Pushpa Rani S.A ASUS Technology Pvt Ltd. Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image001.jpg@01CF1138.F117BFE0 From: mandayam chatrapathy ramesh [mailto:mandayamcramesh@gmail.com] Sent: Wednesday, November 30, 2016 10:26 AM To: Pushpa Asus Cc: letters.bangalore@thehindu.co.in; blrasus_service@f1infoservices.com; Geetha Rao Subject: RE: Replacement required. ? Show quoted text ? Show quoted text

  • Jayanthi D

    2016-12-20 15:44:09

    Asus Selfie - I have installed PC Link and the speakers are not working. I mean to say on laptop - calling, music or video sounds dont function. Please help us with the setting

  • shivam raj

    2016-12-24 15:08:38

    sir i have asus ZenFone 2 laser 2gb ram. i am facing problem after inserting jio sim in this device. this device doesn't support volte 4g calling . so please i need your help to overcome this problem.

  • swathi

    2016-12-27 06:05:43

    sir na mobile teasukuni 1 year aimdi every 3 months ke cmpl. i am not interest in asus phone. recentga 15 days back service centerke ichanu raladu antunatu.mobile na dagarakanna service center dagara umtumdi meaku cell sariga distribute chayadam ravadam lsadu. ma frds ke amdarike chabutanu asus teasukovaddu ani

  • swathi

    2016-12-27 06:06:25

    i hate asus phone

  • swathi

    2016-12-27 06:07:26

    kakinada service center and rajahmundry service center avasaranike mobile lakunda umtumdi i hate asus

  • Deepak Mishra

    2017-01-11 15:23:21

    I have Asus Zenfone n i m facing Camera related issue means there is Rear camera mode automaticaly removed with every mode only front camere working also opposite picture .

  • Santosh kumar

    2017-01-12 12:07:35

    Sir my mobile loss pleass it is urgent to my photo and contact number I have to turn off my mobile to email me back

  • Suman Jaiswal

    2017-01-12 13:03:59

    I suffered a huge loss due to the callousness of ASUS customer support representative, Saurav. He was in such a hurry to close my call that he suggested me use the recovery option to sort my internal storage jam. Then after I couldn't switch on my phone.. As a last resort I had to factory reset the device thereby losing on my much valuable data..Really Disappointed

  • Saravanan

    2017-01-13 08:56:47

    How many times we can upgrade LOLLIPOP ASUS ZENPHONE MAX 2 GB RAM to Marshmallow ? or Does ASUS ZENPHONE MAX 2GB RAM comes with Android Marshmallow?

  • Saravanan

    2017-01-13 08:57:28

    How many times we can upgrade LOLLIPOP ASUS ZENPHONE MAX 2 GB RAM to Marshmallow ? or Does ASUS ZENPHONE MAX 2GB RAM comes with Android Marshmallow?

  • NILIM KUMAR CHANDRA

    2017-01-14 19:10:38

    DEAR SIR, I'M VERY MUCH GLAD TO INFORM YOU THAT I'VE PURCHASED TWO PIECES ASUS ZENFONE 2 , ONE FROM FLIPCART , ON 30TH.DEC. 2016 & ANOTHER FROM SNAPDEAL , ON 14. JAN. 2017 RESPECTIVELY. THIS IS JUST FOR YOUR INFOMATION NILIM KUMAR CHANDRA 2, MECHUA BAZAR LANE , KHAGRA BERHAMPORE , W. BENGAL. 742101

  • NILIM KUMAR CHANDRA

    2017-01-14 19:20:47

    I'VE PURCHASED ONE ASUS ZENFONE 2 ON 30-12-2016 FROM FLIPCART I'M REALLY SATIFIED WITH THE AFORESAID PRODUCT & CONSEQUENTLY I'VE PURCHASED ANOTHER ONE ASUS ZENFONE 2 FROM SNAPDEAL ON 14-1-2017 NILIM KUMAR CHANDRA 2, MECHUA BAZAR LANE , KHAGRA BERHAMPORE , W.BENGAL. 742101

  • NILIM KUMAR CHANDRA

    2017-01-14 19:27:30

    I THINK THAT ASUS ZENFONE 2 . THE BEST SMARTPHONE IN THE MARKET FOR TROUBLE FREE PERFORMANCE....IN THIS CATEGORY. NILIM KUMAR CHANDRA 2. MECHUA BAZAR LANE, KHAGRA, BERHAMPORE, WEST BENGAL...742101

  • NILIM KUMAR CHANDRA

    2017-01-14 19:31:08

    SATISFACTORY & TROUBLE FREE PERFORMANCE NILIM KUMAR CHANDRA , KHAGRA, BERHAMPORE W.BENGAL, 742101

  • NILIM KUMAR CHANDRA

    2017-01-14 19:36:13

    NOTHING MORE TO SAY ABOUT ASUS ZENFONE 2 IT'S AN EXCELLENT TROUBLE FREE SMARTPHONE THE FINEST SMARTPHONE IN THE MARKET , THAT MONEY CAN BUY. NILIM KUMAR CHANDRA KHAGRA, BERHAMPORE, WEST BENGAL, 742101

  • hemant dhara

    2017-01-27 14:11:55

    Please help me for buying a Asus zenfone max 3gb ram variant colour Black ZC550KL-6A076IN Blue ZC550KL-6K078IN What is the different between of those devices.please please Help me..

  • Kawane Prashant

    2017-01-28 11:21:30

    I have overlay problem how to solve it

  • YUVRAJ PRASAD

    2017-02-02 15:24:10

    Hello, Highly unsatisfactory disappointing service from ASUS MOBILE .First time I used ASUS mobile very week signal strength,worst voice quality your new set ZD551KL .i purches mobile ON DATE 22ND OF JAN 2017 locally retailer" GLAXY MOBILE WORLD,BHATAPARA,RAIPUR(CHHATTISHGARH)" your REPRESENTATIVE Mr Amitabh Pandey(mob no-+91-9303140841),promise and commit best service provide any issues i will give you best.,but I suffer your product,never trust your prouduct. The worst services in my whole life use your equipment,never suggest any one to perches your product,many cause your representative fake promise and your product never trust. if wanted please contact .Please solve my issue as soon as possible.If possible to exchange my new mobile. BR//- YUVRAJ pRASAD

  • Piyush jaiswal

    2017-02-06 12:39:29

    My phone is getting heat everytime and fingerprint sensor stopped working.pls help.

  • Kanchi subhan

    2017-02-13 12:54:02

    Hi..in my Asus zenfone A501cg mobile sbi anyways app is not working.in other phones same my user ID&pwd is working.whats the problem in my phone pl solve this.

  • seby joseph

    2017-02-14 13:27:18

    i have bought one asus zen fone 5 one year back . one day my phone fell down and gorilla glass broken but display is working fine . i went service center for change glass and they asked me to pay 7000 rs to change full display, i bought the same for 7000 rs with exchange of my old phone . if their service centers charging high price for repair , no need of service center for asus, nobody will reach there. i am totally disappointed. from now i will not recommend anybody to buy asus phones its a cheating company

  • shakeel Dar

    2017-02-26 05:49:58

    I got damage zenphone 2 motherboard. How much i got the motherboard

  • Pravin Patidar

    2017-03-12 02:05:54

    Required asus zen phone 2 speaker. It is not working. Service center is not supporting.

  • Prayag Verma

    2017-03-18 15:00:36

    Respected sir, I have brought Asus zenfone 3 bt when I make any call display lights goes for till call get disconnected by me , and doesn't comes ever without plugging in the headfone so tell me the solution plz.

  • Vishal kumar singh

    2017-03-21 07:48:13

    Its is a v v v horrible fone ..... I request u all not 2 buy it ..... it is hanging a lot ....and us extremely irritating .....I am very angry ..it didnot stand on my expectation.

  • shibasish sahoo

    2017-03-24 07:04:33

    i had buy a zenfone max.it was hanging so much...& major problem is that it seems 2000mah battery power when the specification shows that it had 5000mah battery.... plz....dont buy any phn from asus

  • Rajmohan S

    2017-03-28 05:02:17

    Proudly i purchased a handset Asus Zenfone2 Laser3 16GB Black Serial No. faazcy20w556 from Trivandrum, Kerala, India on 22.01.2016. Within the first year itself it developed complaints which was rectified at your service center free of cost, One week back it came across with some complaint and I consulted at the customer care, Trivandrum. He checked and told it cost Rs.9250/- to rectify the same. I asked a invoice, but they demanded Rs.250/- for a report on diagnosis. So a total of Rs.9500/- is required to make the Asus Zenfone2 Laser3 16GB Black Serial No. faazcy20w556, functional which is a little above one year old. I strongly feel this an injustice to me and disappointed too. I trusted your company, your product, your service, but all in vain. I request your kind intervention to the issue and get the complaints rectified free of cost. I think your company will value your customers.

  • Muneesh

    2017-04-11 06:23:30

    Dear Sir, We was very happy with your Asus phone. But sorry to say yesterday was very sad due to your team not good guide me & very disturb mentally. actually our mo. in touch problem & we visited in the morning your service center at ADVANTAGE HR SOLUTIONS-#F77, 1ST FLLOR, OPP. THUKRAL HOSPITAP, CIVIL LINES, BATHINDA, but he said we are loose the Asus service center, actually we already last time we serviced this time. So after that we called to customer care & he give new address, Regenration Pvt Ltd. (Smart service center). But his service engineer checked he very loudly we opened your mo. any un athorised dealer but we many time said we never gone to any un athorised dealer we only visited athorised dealer last 4-5 month. and also we called to customer care & he also repeated same words we have only one customer service center & we never called to me last time, whenever we called & serviced last 4-5 months before but we have no data any paper records. & angain we went to Advance service center, he is saying we was the authorized service center we have no any records. Please help us.

  • BANOJ KUMAR PANI

    2017-04-19 07:46:57

    Dear sir,

  • Manish Sarpal

    2017-05-22 11:49:53

    I have a Asus Zenfone-2, Model No. Z00AD, which I bought some 2 years back. It was one of the best configuration mobile at that time, with maximum 4 GB RAM. But right now I am feeling it is obsolete because, though it is a 4G mobile but it don't have VoLTE technology. For up gradation of it to VoLTE, I called at the toll free number 18002090365 and registered there with docket no. A1705146501 dt. 22.05.2017, but I feel very embarrassed to know that this company don't have a simple software which can upgrade this 4G phone to a VoLTE. If such a big software company will take this much of time to develop a software which can enhance the utility of its existing high end mobile, then its existing customers have to think once before buying any product of ASUS in future. Feeling very disappointed by leaving this comment.

  • shubham

    2017-05-26 15:21:48

    sir can you tell me the price of asus zenfone 2 laser 5.5 orignal charger with data cable.....

  • MITHUN JANA

    2017-07-10 20:02:23

    Mera phone hai asus ZenFone2 laser 550 kl.isska jio network nai aa raha hai.plz problem the solve

  • Rakesh

    2017-07-16 18:05:11

    ASUS MAX My phone is anytime restart

  • Arun v

    2017-07-18 04:04:30

    Dear Asus team ,I bought mobile on MARCH 2017 . On that day itself my mobile had following issues...1) battery drains quickly 2) during call and net browsing mobile gets heat......  3) mobile hanging..... So I handover my mobile on Asus service center so many times at Anna salai , chennai .During my visit they diagnosed my mobile at the time also my issue not solved,  again i went, at the time they replaced battery.problem not solved... during my third visit with the same RMA sheet they changed the charger and cable.That time too .....my problem not solved.again I went that time they changed the main board and they update the software.then too problem not solved. DURING All MY VISIT THE PROBLEM WAS ANALYSED BY TECHNICIAN AND THEY ACCEPTED THAT THERE IS NO PHYSICAL DAMAGE AND DAMAGE BY WATER. I KNOW YOU ALREADY KNOW THE DETAILS....BUT FROM MY SIDE I CONVEY THIS TO YOU AND YOUR TEAM So I handover my mobile there on 25/5/17... till today my phone is in service center...... During telephonic discussion I asked   for replacement ,you told me ,after discussing with higher official, I do the favour for you.....for replacement of mobile only am waited....but today you told phone problem s were solved...and asked ME to collect it from service center.. am not happy with that mobile from the date of purchase....AM NOT INTERESTED TO RECEIVE THE MOBILE FROM SERVICE CENTER ,AFTER IT FACED THIS MUCH PROBLEM FROM THE FIRST DAY ITSELF..... IF YOU NOT ABLE TO REPLACE THE MOBILE, THEN TAKE BACK MOBILE FROM THE SERVICE CENTRE ITSELF, AND PUT MONEY IN MY ACCOUNT. I WILL SEND YOU THE CHARGER , CABLE, AND MOBILE BOX,MOBILE BACK CASE COVER.    Again and again I facing this issue, after mother board changed.I proved the issue to Customer care executive also, come and get the same mobile with same issue after 40days also. This is the way you satisfy the customer means how I promote your brand to friends. Kindly change the mobile handset, or upgrade my mobile or refund my amount. Still issue goes, I go to consumer court. And I upload my review with holding documents.  This is not scare to anyone, this my value of my money & I suggest your wrong product.  Kindly resolve this issue as soon as possible. & I attached the complaint no also. MY TELEPHONIC COMPLAINT NUMBER :A1705210395, A1706117626

  • mitesh raiyani

    2017-07-27 10:52:04

    Plz my mobile asus ZenFone 2 ze550ml battery not available SERVICE CENTERS plz help me

  • Ravi Gupta

    2017-09-13 12:57:31

    Dear Team, I am using zenfone 5 mobile last 2 years but now I am facing many problem:- 1. Battery heating too much 2. Auto restarting 3. Unable to use any app once i open its close auto with error message 4. Unable to update any version of Android. Please help on this.

  • sweta gupta

    2017-10-20 05:33:47

    Dear team , I am using zenphone april month of 2017 But my phone never work properly this is hanged every time in 6 months please help me

  • abhay bora

    2017-11-04 07:43:30

    after updation of my zenfone selfie ,it is not working in volte mode

  • Jagruti

    2017-11-12 06:38:36

    Team, I bought ZenFone max before 10 days bt its hanging too much and even battery also not good and speaker also irritating, I try to complain bt no respond from company. If you are nt able to provide good services dnt fool the people.

  • KAVIARASAN

    2017-12-02 13:58:40

    i have using zenfone 2 ze551ml now it was strucked by usb logo what is the solution for that tell me sir first

  • Uttam sargar

    2017-12-13 09:23:34

    Sir my mobile have been hanged again and again. Give me solution of update new version software.sir I also goes on stress due to mobile because it doesn't function properly.

  • Bhushan

    2017-12-15 16:51:42

    ASUS ZenFone 3s On installation of app Allow does not click Deny click ok Please send a solution

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