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Apple India Customer Care Contact Details
Apple India customer care numbers are available here for all the products. Apple has the huge amount of product users in all over India. The quality of the products makes it the first choice for the gadget lovers. As we all know the product by the name of Steve Jobs, who is known as the founder of these products. Below in this article customer can also find the answer of some general queries of customers about the company such as how to contact Apple India, what is the customer care number of Apple India, what is the customer care email id of Apple India, Apple India customer care contact details, what is the head office address of Apple India, Apple India head office fax number, Apple India head office phone number etc.
Apple India Products List
The company has so many kinds of products like their own mobile phones, tablets, desktops, laptops etc. The products for which Apple deal in India is mentioned below, with their few popular models too.
Apple iPhone
Apple MacBook
Apple MacPro
Apple iPod
Apple iPad
Apple iOS
Apple iTunes
Apple iCloud
These were the products which are available for the India customers. Of course, there are huge amount product users available in all over India. If you are also finding the customer care support for Apple products, then check out.
Apple India Customer Care Contact Details
The company is offering a proper Apple customer care number which is totally toll-free for the India callers.
Apple Toll-Free Helpline Number - 1800-425-0744
The lines are opened from Monday to Friday (08:00-20:00) and on Saturdays from (08:00-14:30), Sunday is the holiday.
Apple India Head Office Contact Details
You can also contact the Bangalore-based head office of the company. Here is the full contact information of the company which is available on the site.
Address: Apple India Private Limited, 19 Floor, Concorde Tower C, UB City No 24 Vittal Mallya Road, Bangalore-560001, Karnataka
Phone Number: 91 80 4045 5150
Fax Number: 91 80 4045 5197
All the above information can be used for complaints, suggestions, queries, feedback and another kind of inquiries.
Apple India Sales Enquiries
For sales related queries you can call the below-mentioned numbers:
Toll-Free Number: 1800-425-4646
Phone Number: 080-2574-4646
The phone lines are opened from Monday-Saturday: 09:30-18:30
Alternatively, you can also contact through messaging for that you have to
SMS "SALES" to 54646
or you can also send mail on:
email indiasales@mac.com.
Official Website: www.apple.com/in
This is the official website link of the company, by following this link customer can visit their official website and get more contact ways directly.
Social Profiles
Facebook Fan Page: facebook.com/india.apple
Twitter Handle: twitter.com/apple_india
Google+ Profile: N/A
Instagram Handle: N/A
LinkedIn Profile: linkedin.com/company/apple
YouTube Channel: youtube.com/user/Apple
All official social profile account links of them are mentioned above, by following these profiles customer can stay tuned with the company.
Important Links
Where to Buy:
www.apple.com/in/buy
Follow this link to check the list of their stores where you can buy all of these products.
Jobs:
www.apple.com/jobs/in/
If you are seeking for jobs in the company then this link may be so beneficial to you.
Summary
What is the Customer Care Number of Apple?
Apple Customer Support |
Phone Numbers |
Customer Care Number |
1800-425-0744 |
How to contact Apple Customer Care (Other Ways)?
Apple Customer Support |
Email IDs / Important Links |
Customer Care Email ID |
N/A |
What is the Office Phone Number of Apple?
Apple Office Contact Details |
Phone Numbers |
Head Office |
91 80 4045 5150 |
How to contact Apple Office (Other Ways)?
Apple Office Contact Details |
Address and Email IDs |
Head Office Address |
Apple India Private Limited, 19 Floor, Concorde Tower C, UB City No 24 Vittal Mallya Road, Bangalore-560001, Karnataka |
Head Office Fax Number |
91 80 4045 5197 |
86 Comments
sujata biswas
I hav bought one iphone 4 on 26th jun 2014 thru Flipkart. however, till date i hav not been able to activate my phone. it seems to be country locked. i dont know what to do now as i bought the phone online.
shobit
MY IPHONE5s HAS STUCK IN HEADPHONE MODE WHAT TO DO
pawan
i wanted i pad 4th , s Charger adaptor . the adoptor is defected and not found original adoptor i.
Rahul Bakshi
i have bought iphone 5 in the month of feb for around 46000, 2013 i am facing problem with the phone. vertical line coming up on the phone i shown to nearest iphone center, he told me problem with display u have to pay 19500 to rsolve ur problem. now my point whats the use of high end phone when they does't work properly. i would not pay half of the price of iphone 5, suggest what to do, i am ready to pay nominal charges but not 19500. if my problem not taken seriously, then i escalate to higher division.
Dr.Satyendra Soni
A Madam received my call & surprise me to give me 25 minutes for heard & get me solution of my problem.she co operate me fully.Thanks a lot to Apple Help Line.--satyendra Soni Agar
Deepika
Can u pls tell me the number which u contacted.
Pawan MALIK
My phone is Apple ID thes block me canfise hu my no India 09255005800
neeraj
sir mar pass iPhone 4 s ha me uski di bhul gay ho piz ap mar liya kouch karo piz piz piz sir
neeraj
Sir I want to buy a macbook air online from apple store, but I am confused between apple macbook air model no. Md760hn/b and md760ll/b . I request you to please revert back to my message telling me the best solution. I will be thankful for your kindness.
deepanshu
My new iphn5s is nt starting n they r ask Ing fr 20kbugs culd I hav the reason pls contact? 9953165506
ANKAN RATHI
I want to take delarship (frenchise)of apple for Palanpur (B.k), GUJARAT. Pin-385001
Amarjeet singh
I had given my fone to service centrr they didnt cal me or didnt pick my fone also.... I told them my problem they told me formalities wat to do i did same both of time my one hour is gonnaa waste to get my turn bcs lots of rush.. They told me that is a software problem and they told the same problem to all those 4/5 peaples having turn before me ... How i a physical problem wil happen with software problem... My center home button make noise and akip thwy told its a software problem we make sofware first then we check and cal you... But they didnt do they dont have customer value my all works depend upon fone and now i dont have fone atleast they have to provide some stand for time being but nothing... Want my fone wituhout problem soon Amar(9914462000)
Arif
Unable to restore iclode backbup
gaurav
i want to know when iphn 6 plus update will arrive
Babloo kumar
Hi, My charging jack is not working i am facing problem to charge the phone.
kumar sargam
my phone shut down suddenly yesterday . i am not finding the any solution .. it is not opening . please suggest me the appropriate solution .
NEERAV
hi pls help I phons 4s all icon very large, so how to normal size
kamil khan
plz tell me that if i purchase i phone 6 from any website as-paytm flipkart snapdeal then iphone will give me the full support or warrenty
Hardeep Singh
My iphone4 require update iOS 7.0 Application not download help me
RAHUL KAUSHIK
if will buy a i phone in india than can i use it in usa and also can take benefits of service center in usa also.
rajiv
sir, I m doing mail to you regarding i phone 4s .we are purchasing a iphone as a brand name and for good services. yesterday i was submit my iphone in ludiana care center.and he check the phone and said me to repair the iphone. I want to change my cell phone as company rules .. so please change my phone that is place now in Ludhiana service center ... 4 s bill name of akash and submitted from prabjot singh and i am waiting for your reply .. and if u not able to replace my phone than tell me clearly thanwe will see what we do further.. its request ..... please call me as soon as possible its my 4th mail to you 9878613606 complaint Apple I.d 818884910.. -- Thanks & Regards Rajiv jain 9814692999. 9878613606
piyalsaha
Hi please contact me on 09430884489 as I am looking for buying a i phone 6 p.sp.saha
Rehan shaikh
I was buy i phone6 five mounts before my phone vibrater is not working i was gone i phone service center they talk we very rudely she told me we repair my phone i don't want repair cell phone i want replace phone please reply me its a request
Krishan kumar
I have iPhone s4 it's wifi application is not working
Raghav Ranjan
Sir/Madam, I am using Ipad Air(wifi+cellular). I have upgraded from iOS 8 to iOS 9 using wifi. Then mobile data was OFF for few apps. It saved that settings for mobile data and now I am unable to turn ON data for those apps. Kindly suggest remedy or email adress where I can send my problem. The product is under warrenty.
Suresh Agarwal
Dear Sir, I am using apple i phone 5S, I want to Know that is there any facility to see i phone masseges in PC or backup to PC, please tell me is there available and if available what is the procedure.
Rahul Mundra
Hello sir/ madam, i am holder of your company made i-phone IMEI no. 354383061163046 since. 20/10/2014 i purchased the same from your authorised outlet namely Montana communication on dated 20/10/2014 bill receipt no. 450004173 since then i have faced some technical issue with the said phone so i gave it to your authorized service station i.e Apple Care (The Service Solutions at patil plaza Parvati Pune - 411009 ) and therby they have given me back and said the problem is resolved as they have formatted and upgraded it with softaware but again after two or three days later i have faced the same issue again so i again visited your service station on dated and has given the said phone and they again delivered me the same phone with formating it through the software and it happens three times at ur patil plaza branch and then 4th time i have given this iphone to your another branch i.e RSG Infotech PVT.LTD Erandwane pune - 411004. Above things of giving phone at servive station for repair and taking it back with software update and formating i have done it by almost 4 times, but the problem is never been solved till date. hence I request you to kindly give me the contact number of the customer service agent of the company who can help me out with this and I do not have to go to service station again and again..I am not happy with the service provided by the authorised service centre so mailing you for direct help.. Thanking you in anticipation.
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Rihanat Khan
when i am trying to call on 1800-425-4646, its going, No. is not allotted to any subscriber. kindly update it. .
mehul patel
i have loss my iphone 6 track with and give me ans oh my cell no 99091022223
sanjay aggarawal
I am trying to call you with last month on 1800-425-4646,18004250744,mostly your no is busy and wrong no information came as back ground music, I have a problem for sync the movie in the mobile and back up for the what up history as memory is full pls advice me on my mobile no as 9811482038 regards, sanjay aggarawal
S Suryanarayanan
I purchased a Mac book air while on my Baltic cruise in June this year and to my bad luck I find that I have landed with a machine which has been giving trouble from start and now last time a week not over it was repaired for key board issue and flickering. Again I find the flickering has started something to do with graphic card which has been repaired twice by the service center. I am really stuck with a bad machine . I am senior citizen 70 plus and have to commute to get it repaired again?? Can't the company replace the machine with a new one since it is in warranty period. Suryanarayanan 9342247818
Rameshwar khune
Dear sir I am using Apple iPhone 4s recently I have an a accident and my phone screen is damaged I want to repair it in Pune Maharashtra I have a insurance for my phone
mehul
hello, I purchased the iphone on 12th august 2015 .. and yesterday my phone screen got damaged. can u pls tell me the procedure of changing the screen. display , touch everything working fine only the screen got damaged. how much it will cost for changing the screen? regards, Mehul
Abhijit choudhury
I want to sale IPhone products.How can I do it.My ph no 9733779171/8642804060
more deepak
I want repair my I phone please send me Poona adress
Ranjot singh
balence deduction
Ravi kumar
Dear sir, please help me...+918271580565 please call me...
salamuddin shaikh
sir my iphone 6 was lost since 16/12/2015 so pls help me.my mobile no is 7718858785 and imei no is 35440506285134 pls sir help me thanks you
Abhijit Mishra
Hi I have one iphone 5s 16 gb for last 1 year. unfortunately the front glass has broken. I have conducted all the Apple authorized service station for replacement of glass but as per them its not available in India . I need to pay Min. 22500 for replacement of my phone which is shocking to me as new mobile price is lesser than that. Please help . Regards mob no.: 9051111056
Rahul
A id Deleet Karbi ha
yuvraj goswami
i want to apple sarvice center in bilaspur chhatishgarh...
Mohinder Kaur
Often I received messages from you to buy space for I-cloud because there is no enough iCloud storage in my mobile, whereas I see I have already sufficient space in my mobile, 2.7 GB available for me....so, please intimate the reason behind as to why it is not taking up BACK UP.... mobile No. 9868066045 Mohinder Kaur
O2infosystems
I just want to say that I like your posting. In fact I am using your site regularly. Your articles are very effective and i am very thankful to you for sharing this site with knowledgeable content .
Vijayakumar
Dear god, Past one week my mobile (5s) network strength is very poor..... Within minutes signal point come and gone... Sometimes indicated NO SERVICE what can I do... Help me pls... Regards Vijayakumar 9344394940
Kavita Yaduka
Even when it is in the guarantee period, my iPhone 5S is having certain technical problems like low or no sound coming while talking,the camera's permanently on selfie mode etc.
amarjeet
Dear sir I am using iPhone 5 screen lock lag gya h ye phone warnty out ho gya h or eska charging jack khrab h ab ye phone unlock kese hoga.
Harshal
which phone u wanna sell...tell me
Md taufik shaikh
Hello my iphone 4s and I would not have my upload software so I am very upset if you call the number you call to help me feel Thank You
KRISHAN Kumar
On 08-Apr-2016 1:02 pm, raghuvanshi_ent . IT IS AN URGENT MESSAGE FOR THE CEO APPLE.DEAR SIR, I HAVE WRITTEN THIS LETTER TO SH. MODI JI. I WISH YOU SHOULD SHAKE HANDS WITH ME AND TRY TO COVINCE THE HIGH-OFFICIALS TO LAUNCH SUCH A NICE INNOVATION ! I OWN IT'WORKING MODEL ALSO ! REVERED MODI, I AM ALSO A TEA-VENDOR FROM PATIALA. PLEASE READ THIS LETTER CAREFULLY AND GIVE ME ONLY TEN MINUTES TO EXPLAIN, HOW INDIA WILL BECOME HEALTHY-INDIA, WEALTHY-INDIA. IT'S MY LONG LONG LONG TO SEE INDIA, NOT ONLY 'A- JEWEL-IN-THE-CROWN ' BUT A" CROWN " ITSELF ! KRISHAN KUMAR. SMS : 09888260363 On 07-Apr-2016 10:22 pm, raghuvanshi_ent wrote: > > > > DEAR SIR / MADAM I AM A SCIENTIST, INVENTOR AND PATENT-HOLDER FOR AN EXCLUSIVE INVENTION NAMED ELECTRONIC-PURSE, THIS INVENTION IS RELATED WITH PAPER-CURRENCY. IT IS THE TOTAL-e-MONEY-SOLUTION, MEANS PAPER-CURRENCY WILL BECOME THE THING OF THE PAST, WHEN THIS CONCEPT WILL BE ACCEPTED AND LAUNCHED BY THE GOVT. E-PURSE IS NOTHING , BUT A MODIFIED-CALCULATOR. IT CAN RECEIVE MONEY/FIGURES AS WELL CAN GIVE FIGURES. THERE ARE TWO MODELS IN IT. CITIZEN-MODEL WORKS OFF-LINE AND NEED NOT ANY BANK EVOLVEMENT. IT CAN TRANSACT UP TO 30,000/- RUPEES. > > > VIP-MODEL IS EQUIPPED WITH PASSWORD FACILITY AND CAN TRANSACT IN MILLIONS ONLINE. > > >THIS CONCEPT WILL SAVE ?2,000/- MILLIONS PER DAY/EVERY DAY FOR THE NATION AND MOREOVER THERE IS NO EXPENDITURE ON IT. CITIZEN-MODEL WILL BE GIVEN FREE OF COST TO EACH AND EVERY PERSON, AND VIP-MODEL MAY COST ?2,000/- OR MORE, THUS NO BURDEN ON THE GOI. ABOUT 80% TRANSACTIONS WILL BE IN "WHITE" CATEGORY. AND MOREOVER IF THIS PATENT IS SOLD IN INTERNATIONAL-MARKET, INDIA WILL BECOME A DEBT-LESS COUNTRY ! > > > > > 50 YEARS BACK, IN SPAN PERIODICAL, THERE WAS AN CHAPTER ON CURRENCY MATTERS, AMERICAN SCIENTISTS ARE FINDING SUCH AN INSTRUMENT, WHICH WILL REPLACE DOLLARS, BUT ALL IN VAIN. CURRENCY STILL EXISTS ! BUT MY E-PURSE IS ABLE TO ELIMINATE PAPER-CURRENCY 100%. I FOUND THE FORMULA, AT THE SAME MOMENT, WHEN I WAS IN 10th. CLASS AND MR. BILL-GATES WAS ALSO IN 10th. CLASS IN YEAR 65, BUT HE HIMSELF COULD NOT INVENT SUCH AN INSTRUMENT ? > > > WHILE BEING THE CHAIRMAN OF MICROSOFT( HE ALSO PREDICTED ABOUT SUCH AN INSTRUMENT IN HIS BOOK ' ROAD-AHEAD'). > > > > > > IF YOU ARE INTERESTED, I AM READY TO EXPLAIN IT ! > > > > > > I AM 66 NOW AND I AM AFRAID THAT THIS EXPLOSIVE INVENTION MAY NOT BURIED > > > IN GRAVES ? > > > > MY SECOND INVENTION IS "DIGITAL-MEDICINE", WHICH IS ABLE TO COVER 80% DISEASES, WITHOUT ANY DIAGNOSIS ! IT CAN FILL GREASE IN THE KNEES EVEN, AND MOREOVER IT IS TOTALLY FREE . IF YOU WISH TO EXPERIENCE IT, I CAN EXPLAIN IT TO YOU, IT' JUST A MATTER OF TEN MINUTES ! > > > > > KRISHAN KUMAR. 9888260363
Ashish jain
Hi, I am Ashish jain iPad user, It's really disappointing that your any of the call centre no. Is not working which are there on Internet, I have called to 7-8 different no. But all are saying incorrect. I need to talk regarding some bugs in my iPad.
Nardo
Respected sir / mam, it's a humble request please do reply my query because am in too tense mood because I have forgotten my iPhone6 apple ID and password.. Now what should I do restart my phone? I have contact with few mobile repairing technicians in my locality and they said it is impossible to restart my phone, is it true?
Mudassir
Sir I forget my i cloud password now m in trouble this time plz help me .
Rajesh Gupta
I pad purchased on dt. 28.05.2016 from Laxmi nagar delhi not working. most of the customer-care number not working or disconnected during the talk. please do the needful . Rajesh gupta 9312066537,9873205924
ajay kumar gautam
i am fogette my apple id plz help me or coll me my number 8010038150 plz help me i am sooo sad
kavi Singh
am using iPhone 4s App Store cannot download the application why ?pls tell me
dev
my i phone 4s automatically off after updating the software . want to do plz help 9814995800
bhupi.hp@gmail.com
Really apple is going like useless i buy a new charging cable and due to which in some day my phone get shortd and now they are saying its not their fault. Now my phone is not going to on and their only one thing that apple is going useless
mitesh
Help coll mi
mitesh
Help mi 9723231158 plees coll
mitesh
9723231158 coll mi
mitesh
I phone 4s error(40)
arnav
i bought a mac book pro and it is having problems since the date i bought it i need to know your email id so that i can tell you my problem in person thankyou
Harsh
My iPhone 3s whatsapp is error pls help me
shashi shukla
My fri pooja pandey purchased a mobile model no s5 on line but unfortunately mobile is not properly work due to display do not work therefore I contracted authorized deal but authorized deals denied the repair the my mobile and stated that this product parched by online ,however I am not responsible to repair the product ple help me contract mob no 9891226309
Ashutosh Kumar Pandey
07004308730 Whether iPhone 5s is jio 4g supported or not. If yes how I can activate it
amit jaiswal
my iphone6 screen light not on plz help me
rakesh
I want to unlocked my I colud of iphone 5 I had forget my password
SIMRAN
MY APPLE ID HAS BEEN LOCKED FOR SECURITY REASON THAN AM DO NOT USE MY IPHONE 5S PLESE HELP ME. AN SHARE ANY INFERMATION MY EMAIL.
Amit kumar
I am using iphone 5s in 10day only in new. But mere phone apne app kaam karna bannd kar diya na to lock open ho rha na to switch off ho rha hai. Please help me
vivek
My I phone 6 suddenly shut down , now it is not charging and not working.
pawan
I bought iPhone 5 s in August but there came speaker problem with in one month and my phone is in care centre . When I asks them they are saying last one month that care centre holiday is going on so please friends tell me what should I do please hurry up my no 9459721311
Himanshu Yadav
Jabalpur May I open the iPhone is that Frencises
rashi
i brought apple i phone 5c 2 years back . but its baterry got swollen and bursted . i tried to contact customer care many times but failed . pls help me
jagdeep
hello..sir...mere.kol..iphone....4s u.s.a.da....icloud.unlock...plzzz.help....me .....???
jayan nair
respected sir I am jayan nair working in airforce station Amla district Betul Madhya pradesh i purchase apple i phone 6 from from Indore with original bill No 1991 imei No 352073069592880 dated 17 Oct 14 . suddenly my phone is not working past 10 days . i suffer lot due to my phone my important work is stop due to that . i went to nagpur Apple i phone center to check my phone but they are not given proper answer for repair of my Iphone 6 . so i hardly request you to give me better service to repair my phone so that i can do my offical as well day to day job easly . i am helpless . please sir repair my i phone what ever charges i can pay for that thank you jayan nair unit Run canteen 28ed airforce station amla district betul (M.P)
dinesh menghrajani
Dear sir/Madam I had purchased an Appleiphone5s somewhere on the 25th of Dec 2014 from Croma Lower Parel After about 8 months there was an issue with the phone for which we approached Uniccorn Infosolutions Pvt Ltd in Andheri W on the 8th of Aug 2015 We were given a replacement of our phone The phone was functioning fine till last week We got the warranty extended from Nyasa Enterprise last year in Dec 2015 The phone started giving problems for which I approached Nyasa for help After about 4 days they told me that my battery had a problem Technically the word used was overconsumption which I fail to understand At the same time they told me that my phone was in a very good physical condition without a scratch as good as new Both their statements contradict If I have overused my phone how can it be in a good condition.?Further this phone is used by my daughter who is a college going student Nyasa has disappointed me by not solving my problem and putting the entire blame om me and shirkingaway from its responsibility I have extreme faith in Apple Products and would like to buy n i phone 7 soon But with the present scenario my faith has shaken pls restore my faith in you and look into the matter asap as she needs her phone at the earliest because of her exams Kindly note that when I received a replacement I accepted the phone because of faith in you How am I supposed to know as a lay person that the phone given to me was technically correct and did not have any battery issues When the phone is under warranty why am I supposed to pay for a new battery An aggrieved consumer Dinesh Menghrajani 9004024089
ANURODH KUMAR
hey plz recovet my apple id password im trying to recover from your official site but it says few days im trying it 3 months ego
Ajayverma
I want job in apple company my phone number is 9911043394
Ajayverma
And how to apply for apple company i suggest me please reply this phone number 9911043384
Amaan Ali
Locked icloud id
Sridhar V
Hi After multiple followup with Apple Global Leadership Team and Apple India Leadership Team, I was forced to pay Rs.29000 + service fee for a replacement phone due to defective component. When i checked whether it will be a refurbished phone and how do i know it is a new phone, I was very clearly told that the phone will be unpacked in my presence. To my surprise when i went to pick up the new replacement phone, a phone was handedover as if my old phone is returned and the service technician Mr Akshay Singh of Ample icare _ apple authorised service centre (Gopalan Signature Mall) that they are not supposed to open the pack in my presence while I was clearly told that the pack will be opened in my presence. When i asked contact details of ample icare Leadership Team contact, I was also told by Mr Pradeep that they cannot give ample senior management contact probably fearing that their inside activity if any will be disclosed to the management. I feel Ample icare is fooling customers by opening the phone privately and not sure what all has been changed from the new phone as the warranty is only for 3 months. I request you to look into this insider activity and request justice. I am also escalating this to Apple Global Leadership Team and India Leadership Team. I will also write to ample icare Senior Management Team once i get the contact information and till such time I am not picking up the phone. Please also share Sanjay's mail id as I would like to bring this to Sanjay's notice. Best Regards, Sri 9611899973
Sridhar V
Hi After multiple followup with Apple Global Leadership Team and Apple India Leadership Team (apologies for writing to Mr.Sanjay's personal ID, I was forced to pay Rs.29374 + Rs.1000 service fee and voluntarily paid Rs.2999 towards icare assure for a replacement phone due to defective component (apply product quality issue). When i checked whether it will be a refurbished phone and how do i know it is a new phone, I was very clearly told that the phone will be unpacked in my presence.(at the time of handover of my old phone for replacement) To my surprise when i went to pick up the new replacement phone, a phone was handedover as if my old phone is returned and the service technician Mr Akshay Singh of Ample icare _ apple authorised service centre (Gopalan Signature Mall) said that they are not supposed to open the pack in my presence while I was clearly told that the pack will be opened in my presence. When i asked contact details of ample icare Leadership Team contact, I was also told by Mr Pradeep that they cannot give ample senior management contact probably fearing that their inside activity if any will be disclosed to the management. I feel Ample icare is fooling customers by opening the phone privately and not sure what all has been changed from the new phone as the warranty is only for 3 months. I request you to look into this insider activity and request justice. I am also escalating this to Apple Global Leadership Team and India Leadership Team - Mr. Sanjay. I will also write to ample icare Senior Management Team once i get the contact information and till such time I am not picking up the phone. I now understand that apple globally and in India in particular are least bothered about customer satisfaction and service but I am just sending the mail as a matter of routine. Mr. Sanjay...sorry for writing to your personal mail id as I am not getting your official mail ID Regards Sri
anis halai
Hii sir my name is Anis halal . I am from India i have purchased the iPhone 7 plus 128 GB black from US .I had issues with the phone i went to the service center and submitted the phone the problem with the phone was the display of the phone was popped out from both corner sides .I got the phone replaced from the service center but the condition of the phone was not good it was having dents on the top right corner and other dent was on the ringer button . I submitted the phone again i told them i wont take this phone because the phone is damaged .They took the phone and replaced it again ..Later on i have the problem withe the charging i went to the service center again till now my issue is not resolved i have submitted the video also to the service center . Rather than fixing my charging problem they changes the display of my phone . i have submitted the phone for 7 times . I have to receipts available with me . I have attached receipts of that service center you can check it . And you will be having the record of the service center that how many times i have visited the service center and submitted the phone . now also my phone is in the service center and again they have replaced the display and i contacted the customer care to ask my device status when i had a word i got to know that the problem i issued was wrong they have written display blinking and automatic shutdown problem but the actual problem reported by me was iPhone not charging and overheating .They have changed the display of my phone again in 20 days . I have submitted the phone on 26 July and got it back after the display replacement on 31st july . And now again i have submitted the phone on 16th August and now it is in the service center . they again replaced the display my charging problem is not solved from last 3 months i am visiting service center again and again because i cannot get it repaired from unauthorized local shops . PLZ help me to fix this issue . And another thing is that i have tried charging the phone from my sisters adapter also she also have same phone with same configuration and colour then too m facing the same issue my phone doesnot charge and her phone is getting charged quickly . I hope you will help me in this issue sir . serial no :F2LT944EHYF7 IPHONE 7 PLUS 128 GB GSM BLACK service center address : Unicorn Info solutions pvt.ltd shop no 1 Ground Floor , Premiuim point building opp modern school , JM road Shivaji nagar pune service center contact no : +91 2066040735
Bhavjot Singh
Hi Team, I hail from Amritsar and I am the regular patron of Apple products (Phones and IPad). Recently, i have ordered apple iPhone 6 from online site (Amazon.com - 2 months before). From the day I have purchased the item it was causing trouble to me as various applications were running slow. I visited the nearby store couple of time but i have not got any prompt response. Being a senior citizen, it is difficult for me to visit store everyday for follow up. Last week my speaker of my iPhone 6 also stopped working , when i visited the store today and asked for replacement , they told that it is not manufacturing defect. We need to send device to Bangalore for which we will charge around 2500/- rs. My device is new and under warranty, I just want my phone should be replaced as it is under warranty without any charges. Please find the phone details below:- Serial Number :- F18VD5DWHXR5 IMEI Number :- 359220078572907 Customer Details:- Name:-Rashpal Singh Address :- 2269, Block -C , Ranjit Avenue , Amritsar - 143001 phone number - 9988337867 Apple Amritsar Authorised server centre:- Sco 29, National Shopping Complex, Hide Market, Maharaja Ranjit Singh Nagar, Ram bhag, Amritsar Punjab Phone no - 01835099299 It is being last 5 years that I am regular patron of apple products but the behaviour of staff was not up to the mark. I am a retired Sr banker and Senior citizen. Kindly advise on this and let me know how to proceed further for the replacement of the defective device. Regards, Rashpal Singh
Rashpal Singh
Hi Team, I hail from Amritsar and I am the regular patron of Apple products (Phones and IPad). Recently, i have ordered apple iPhone 6 from online site (Amazon.com - 2 months before). From the day I have purchased the item it was causing trouble to me as various applications were running slow. I visited the nearby store couple of time but i have not got any prompt response. Being a senior citizen, it is difficult for me to visit store everyday for follow up. Last week my speaker of my iPhone 6 also stopped working , when i visited the store today and asked for replacement , they told that it is not manufacturing defect. We need to send device to Bangalore for which we will charge around 2500/- rs. My device is new and under warranty, I just want my phone should be replaced as it is under warranty without any charges. Please find the phone details below:- Serial Number :- F18VD5DWHXR5 IMEI Number :- 359220078572907 Customer Details:- Name:-Rashpal Singh Address :- 2269, Block -C , Ranjit Avenue , Amritsar - 143001 phone number - 9988337867 Apple Amritsar Authorised server centre:- Sco 29, National Shopping Complex, Hide Market, Maharaja Ranjit Singh Nagar, Ram bhag, Amritsar Punjab Phone no - 01835099299 It is being last 5 years that I am regular patron of apple products but the behaviour of staff was not up to the mark. I am a retired Sr banker and Senior citizen. Kindly advise on this and let me know how to proceed further for the replacement of the defective device. Regards, Rashpal Singh