Amazon.In Customer Care Phone Number, Email ID, Toll Free Helpline

In this article, you can check the official customer care number, toll free helpline number and customer support email ID. It might help you in connecting with customer care representatives of the company Amazon in India with official/relevent phone numbers, email ids, etc. As there are a huge number of Amazon’s customers all over India. People might be facing various kind of problems, issues etc.

Amazon has been offering customer service department of the company which will definitely help you in getting all the questions related to the website. Follow this full article for knowing the different communication modes available to contact Amazon as this will help you in resolving your all queries while shopping with this portal.

Amazon India Logo High Quality is one of the biggest names in the eCommerce Websites in India. They provide different products in different categories. There is a huge list of people who are always surfing on the Internet and spending their valuable time on this website to buy products for themselves and their family and friends. They also offer different businesses to sell their products using this website. So there are people who selling and buying products on and from They also offer different offers and deals for the customers to attract them to not to go to any other website. One can choose the product, he wants to buy and can purchase it using different online payment options available and can also go for the Cash On Delivery. In the case of any wrong or damaged product delivered, customers can ask for the company to take that product back and can also get the refund. If any problem occurs in this whole process, customers can also go for the customer care support offered by the Some of its competitor websites in the e-Commerce world in India are Flipkart, Myntra and eBay.

Amazon has different ecommerce portal for countries like Australia, Brazil, Canada, China, France, Germany, Italy, Japan, Mexico, Netherlands, Singapore, Spain, United Arab Emirates, United Kingdom and United States.

Area of Service

Amazon is serving in almost all parts of India and below we are sharing some of the states and cities where they are very influential. They may be some other cities also and we will be sharing them also.

States Cities
Chandigarh  All
Delhi  All
Pondicherry  All
Uttar Pradesh Agra, Aligarh, Allahabad, Bareilly, Etawah, Ghaziabad, Gorakhpur, Lucknow, Meerut, Moradabad, Noida, Varanasi
Gujarat Ahmedabad, Anand, Bhavnagar, Firozabad, Gandhinagar, Jamnagar, Jhansi, Rajkot, Surat, Vadodara
Maharashtra Amravati, Aurangabad, Bhiwandi, Kolhapur, Malegaon, Nagpur, Nashik, Pune, Sangli, Solapur, Vasai-Virar
Punjab Amritsar, Jalandhar, Ludhiana, Patiala
West Bengal Asansol, Durgapur, Kolkata, Siliguri
Karnataka Bangaluru, Belgaum, Dharwad, Gulbarga, Hubli, Mangalore, Mysore
Chhattisgarh Bhilai, Durg, Raipur
Madhya Pradesh Bhopal, Gwalior, Indore, Jabalpur, Mumbai, Ujjain
Odisha Bhubaneshwar, Cuttack, Rourkela
Rajasthan Bikaner, Jaipur, Jodhpur, Kota
Jharkhand Bokaro Steel City, Dhanbad, Jamshedpur, Ranchi
Tamil Nadu Chennai, Coimbatore, Erode, Madurai, Salem, Tiruchirappalli, Tiruppur, Vellore
Uttarakhand Dehradun, Roorkee
Haryana Faridabad, Gurugram
Andhra Pradesh Guntur, Kakinada, Kurnool, Nellore, Rajahmundry, Tirupati, Vijayawada, Visakhapatnam
Assam Guwahati
Bihar Hajipur, Patna
Telangana Hyderabad, Warangal
Jammu & amp; Kashmir Jammu, Srinagar
Kerala Kanpur, Kochi, Kollam, Kottayam, Kozhikode, Malappuram, Malegaon, Thiruvananthapuram, Thrissur

Amazon India Office Contact Details Customer Care Contact Details

The customer care details of the company can help you in solving products and services related inquiries of the company. For that, you must go through with the below-mentioned details. Customer Care Number: 022-30430101 / 1866-216-1072

These are the customer care number of the Amazon India. Calling on this number will be charged with normal calling tariffs. Toll Free Number – 1800-3000-9009 / 0800496 2449

It is the toll free helpline number for the support. Callers will not be charged for calling on these numbers. Numbers are available 24×7. Customer Care Email ID:

The customers can also use this email id for sharing the queries and complaints with Amazon.

Customer Support Help:

This is another way to communicate with the company’s support team. Follow this URL and login to your account if you are an registered customer. If not, then get registered. There will 2 options available on the screen, “Chat Right Now” and “Have us Call You”. Be specific with your issue and  choose the option to contact the customer care team which is suitable for you. After that help Amazon to understand the problem you are facing. Business Services Customer Care Number – 1800-419-7355

Are you using or willing to use the services provided by Amazon India? Then call on this toll free helpline number. It will guide you about all the necessary information and solve the queries too. Calling timings are 8 am to 8 pm from Monday to Saturday. customer care numbers, toll free helpline number, email ID Social Profiles

Facebook Fan Page:

Twitter Handle:

Google Plus

LinkedIn Profile:

Instagram Handle:

These are the social profiles of the company which can also help you convey your doubts and problems 24 X 7 to the company at any time. You can also complain about the website’s services on these social profiles by tagging them. Even you can also keep yourself updated with latest discounts, schemes, products.

Important Links

If you are looking to work with Amazon India. You can get all the related information from this link.

Refer & Earn :
You can also refer Amazon to your friends and earn money for it. The remuneration plan is for everyone.


What is the Customer Care Number of Customer Support Phone Number
Customer Care Number 022-30430101
Toll Free Number 1800-3000-9009 / 0800-496-2449
Business Services Number (Toll Free ) 1800-419-7355

How to contact Customer Care (Other Ways)? Customer Support Email ID and Links
Customer Care Email ID
Customer Support Help

Latest News

April 12, 2017 – Amazon partnering with sports products brand Bowling Master to increase it’s sports products collection. (Economic Times)

April 18, 2017 – Amazon India is going to invest double on its seller infrastructure to fight with Flipkart’s fundraising. (Economic Times)

May 14, 2017 – Amazon India is in partnership with FIEO for training of sellers on their e-commerce. (Economic Times)

Sep 20, 2017 – Amazon India prepared for Great Indian Festival Sale from 21 Sep, 2017 to 24 Sep, 2017.

Jan 16, 2018 – Amazon Great Indian Sale is starting on January 21 and it will be there till January 24. In that sale, customers get great deals and heavy discounts on Mobiles, TV, Laptops and other electronic products.

Jan 18, 2018 – Amazon announced the launch of a Silent Delivery Station in Mumbai and it is the first of its kind. It is in collaboration with Mirakle Couriers.

{ 72 comments… add one }
  • SUBHASH C. THAKARE November 30, 2019, 6:55 am

    MY ORDER TRACKING ID 234710998207
    ORDER DATE 27-NOV-2019
    ORDER # 402-9852561-4644316
    MY MOB 9423124585

  • Shakil Islam December 29, 2017, 12:56 am

    Very useful information i have successfully contact with customer care agent to read this article. thanks for everything

  • Shivani vishnu biradar December 22, 2017, 10:10 am

    Order Missing hamara order mai ek part kam aya hai stick ayi nahi

  • monika December 21, 2017, 11:46 am

    call back arrange on 9650561368.

  • SHIV LAL December 21, 2017, 11:12 am

    Dear Amazon Team,

    Again your Pick up Order has been cancelled , It is very—-2 bad services of Amazon, when next pick up order has been created. please confirm.

    This is to inform you that two person have been visited our address for checking In-focus Turbo-5 Mobile. The purpose was same . As per your message received on your mobile
    your person was visited on 04/12/2017 and pick In-focus Turbo-5 Mobile between 4.00 PM to 7.00 PM, your person visited but he say that he is not able to carry your mobile , he says that in this regards please contact Amazon team and email to amazon team.

    When i will get refund my money please confirm, I facing so many problems.

    Kindly help to get refund my money.

    Thanks and Regards
    Shiv Lal

  • Gajanan Bidaye December 20, 2017, 10:01 am

    I booked order today .However,address is to be changed,I.e.from Jalgaon to Ratnagiri,this also I intimated, however,still not changed,I will accept delivery COD only at Ratnagiri,only after adjusting refund(?510)

    • Gajanan Bidaye December 20, 2017, 10:04 am

      I can accept the delivery only at Ratnagiri for which I forwarded my address,why can’t u send it there

  • Bikram jit December 19, 2017, 3:04 pm

    Plz connect my no 9780841276

  • Shubham singh December 19, 2017, 11:14 am

    Very bad servise of amazone the are not delivred my produt and bad behave of worker and roudaly behave mannerless

  • praveen pokhriyal December 19, 2017, 8:04 am

    Sir i order to replace a book but there is no feedback from your side
    You have very bad service regarding replcement….

  • praveen pokhriyal December 19, 2017, 8:02 am

    Plz refund my money

  • Atiullah Manihar December 18, 2017, 4:04 am

    Dear Amazon Team,
    My order no is=405-0706172-7648319
    still i not get my cashBack
    I Had already sent mail

  • ALOK MAHESHWARI December 16, 2017, 10:33 am

    trouble to contact your email & address in india

  • Pratima December 12, 2017, 3:21 am

    I ordered shoes,but am not get that one, seller issue, it’s 2months completed, no response, bad service, Amazon team also not contacting me, please refund my amount…

  • Nitu Kumar sarma December 9, 2017, 8:54 am

    ODER NO. 405-5735854-3225125

  • bhaskar December 8, 2017, 12:31 pm

    sir, i book a footwear on your app, after i return that by some problem
    but you didn’t return my money

  • sunil kumar December 6, 2017, 3:05 am

    sir’mam i booked 1988 Mahabharat all Episode hindi verson BR chopra CD Pack 10 days back but still lt is not delever to my address what to do.

  • sunil December 4, 2017, 6:23 am

    i have book a mop and payment transfer in advance by paytem but my mop is not delivered till date and its return i call many time a courier company TEL-EPS(nangoli) and all of the no is swith off and not reachable that time plz refunds my payment or deliverd the mop my docket no is 4001080370. and my contact no is 8750477291

  • neetu December 4, 2017, 6:21 am

    i have book a mop and payment transfer in advance by paytem but my mop is not delivered till date and its return i call many time a courier company TEL-EPS(nangoli) and all of the no is swith off and not reachable that time plz refunds my payment or deliverd the mop my docket no is 4001080370

  • Harsh maheshwari December 3, 2017, 3:41 pm

    I orderd a shoes but that was appropriate like a picture shown to me on ur site n ur not returning this product from last 2 weaks

  • mohammad rafik December 3, 2017, 1:17 pm

    I Hv ordered a micromax WiFi router on 10 Nov 17 & paid online rs 1799/- deducted my account and order placed successfully but ur vendor contact me I m anable to delivered the item .u Hv to cancelled the order. I m in port blair here very poor net connectivity. After few days my order was automatically cancelled. I Hv asked my refund from seller he told me pls contact amazon. Till now I Hv not able to contact. My amount is still pending with amazon pls refund my amt or guide what should I do for that..

  • Rohit k December 1, 2017, 3:53 pm

    Dear amazon,
    I want to sale product outside country. Please give amazon. Com customer service number in India office.My contact Number 9068573906,09068573906

  • Atul Kumar Awasthi December 1, 2017, 11:39 am

    Subject: Regarding Replenishment Bergmann Tornado Car Vacuum Cleaner (Blue)
    Plz Find the Attachment pic

    Ordered on 25 November 2017
    Order# 403-2129486-5585936

    The packing of the use vacuum cleaner was bad and the body was worn out from the outside and inside also please replace it.

    Atul Awasthi
    Distt. Court NIC
    Mob- +91-9977124213

  • Manas Chatterjee December 1, 2017, 9:34 am

    My amazon account not a sign in

  • Binay Kumar Das November 30, 2017, 7:54 am

    I order a jeans pant “O-Degree Mens Cotton Jeans” vide Order No 403-6335751-0754711 on 22 Sept’17 ,the delivery made on 3 Oct’17 and I requested for return on the same day and I got an SMS for pick up the return on 4 Oct’17 but an SMS I received that the pick up will be rescheduled for next working day which will be intimated by SMS but since then I got no SMS from your side on that matter I also contacted over phone to Customer Care and assured by him that they will take necessary action on that matter but no action till then take up by your side. Lastly I myself personally handed over the item to Blue Dart Courier on 9 Nov’17 and came to that they will not receive the return as 30 days already passed. So in this regard why I will be the sufferer, where no fault committed by my side. And what should I do in this regard ?

  • arun verma November 30, 2017, 1:22 am

    Mai ballia me ek delevery shop kholna chahta hu 8953107780

  • kapil maru November 28, 2017, 7:28 am

    Still i am waiting for my items which i have ordered
    i didn’t get item on time
    i have no word for service

  • jotiba November 27, 2017, 2:44 pm

    Amazon services are fraud one that’s why they couldn’t mention the proper details of their services.

  • jotiba November 27, 2017, 2:34 pm

    third class service by Amazon. don’t buy anything by Amazon.

    this is fraud app.

    fake mail id given.

    very poor response.

    • jotiba November 27, 2017, 2:42 pm

      I had procured 10 ltr water heater but Amazon has supplied 15 ltr water heater. which was very big size.

      checked cost and found that the cost of ,15 ltr heater it was lesser than 10 ltr water heater.

      returned the material as per tracking no. 407-0814309-9570748 on 26.10.2017. after few days found that the status of returned material was not updated. called customer care executive and he replied that due to system problem it is still not updated.

      after taking continuous follow up s now it is found that all the details of order are cancelled.

      if I try to call customer care now, then it says there are no orders from u and call gets disconnected.

      kindly help.

  • jai November 27, 2017, 12:35 pm

    give me a right customer care number

  • ADVOCATE MAYUR BAIRAGI November 24, 2017, 8:34 am

    Hi Team,

    This is Advocate Mayur Bairagi & I am the your customer & this mail regarding concern i bought 1 GlobalRang Men’s Casual Denim Shirt this Sold by Dhruv Ecommerce Solutions & today firstly i got
    Shipping Confirmation (Order #403-4023625-3534769) at 12.27 p.m & arriving Friday , December 8 delivery date you given that means my order confirm & ready to arriving right.

    But after that another mail from your side that your order has been canceled due to incomplete payment process at 12;44 p.m, & yesterday (Item Subtotal:Rs.999.00 Shipping & Handling: Rs.75.00 Shipment Total:Rs.1,074.00 Paid by Visa:Rs.1,074.00) that is the details of my balance deduction summery & i also have account statement if you want proof i am ready to show you.

    Why is this happening i don`t no but i placed 1st time order in amazone & the result comes very bed & very poor experience with you. so this is request to you if you don`t give me order booked shirt so please give me refund my money back in my mention account detail.


    I hope you understand my concern & you give reply as soon as possible.

    ACCOUNT NO- 326102010111476
    IFSC CODE – UBIN0532614

    Thanks & Regard,
    Advocate Mayur Bairagi

  • M.NarendraPrasath November 23, 2017, 9:29 am

    good ..

  • puran singh Rawat November 22, 2017, 6:41 am

    my order not received , order no.#407-35841822193128,your agent like doing darama with me,

  • Sankar Mallick November 21, 2017, 1:46 pm

    I had placed an order on last week of Sep 17 and it was prepayment. Unfortunately I have not received the item till. Have you any explanation about it. If any pl share with my mail ID.

  • rahul November 18, 2017, 9:02 am

    Offer pura karo warna site band karo turant 7250791907 number pe 5000ka offer ayaa tha

  • rahul November 18, 2017, 8:56 am

    Mere offer ko pura nhi kiya gaya hamko offer ayaa tha ki 5000 ka free shoping karne ka msg ayaa tha shoping karne conformation code bejye nehi to apna site band kijiya

  • PARKASH CHNAD JOSHI November 16, 2017, 12:45 pm

    Dear Manager


    I have given order 2 nos. of beatcloud mask through your site and my order number 403-9464896-8539556, dated 13.11.2017. But today, 16.11.2017 received material is not as per given specification which defined in your site before order place by me.

    As per your site specified that 1 kids mask and 2 replaceable N95 PM2.5 filter with each qty, but I have received only 1 kids mask and not received 2 filters with each pc.

    So, send us 2+2 filters for 2 nos mask which purchased by us.

    For your reference also mail to with attachment specification snap in which defined by you 2 filters with 1 kids mask and others snap of received mask with bill detail.

    So, solve my issue on urgent basis and reply also when you dispatch missing 2+2 filters.




  • G M Tiwari November 11, 2017, 2:26 pm

    Amazon is frod company.

  • G M Tiwari November 11, 2017, 2:25 pm

    Amazon is very serious frod company.

  • Mahima November 11, 2017, 9:38 am

    My name on the cheque is wrong and ur customer care is doesn’t responding so what I have do.

  • Md shoaib khan November 11, 2017, 7:10 am

    Please renewed the new invoice bill i ma request now sir please contact my number 8700593492

  • Manoj Kumar yadav November 8, 2017, 2:55 pm

    Please give me amazone contact number

  • Manoj Kumar yadav November 8, 2017, 2:51 pm

    I want my mobile bill with imie number please send

  • ahammed koya November 7, 2017, 8:25 am

    Kindly update my e mail as above

  • BIMAN KANTI ROY November 6, 2017, 7:24 pm

    Forwarded message ———-
    From: Biman Kanti Roy
    Date: Sun, 5 Nov 2017 21:27:40 -0800
    Subject: Re: Your order #406-3582816-9861102

    At a time i ordered 6 items to you, out of 6 items already received 5 items
    in last week in same address..
    My office cum residence is 1 to 1.5 km distance from all courier service
    office and it is very easier to reach my address as my Office cum residence
    is situated at heart of the city.

    so i request you to take proper step to deliver my item which i booked.
    Amazon is a reputed company and i think you should maintain your name & fame

    On Sun, Nov 5, 2017 at 8:47 PM, wrote:

  • Rajalaxmi Panda November 6, 2017, 5:48 pm

    I had ordered for a helmet on dt.07.10.2017. But, as I had ordered for a size of 58 cm., it became unfit(small) to my head, as I didn’t find a XL helmet of the same color. So, I made it to return through Blue Dart courier. But my account has not been credited of the amount of rs. 1,030. So, please either make my amazon account credit of the said amount or send an XL size of the same color.

  • DHARMENDRA KUMAR November 6, 2017, 2:30 pm

    I have requested for return of the some of the items i have purchased (Rewy Wireless Bluetooth Headphone Hm1000 In-Ear V4.0 Stealth Earphone Phone Headset Hand-Free Compatible For All Android Phones Random Colour) but items is missing from the dilevery box and i have requested for this for return
    so please take the needfull action ASAS .

  • Deepak tiwari November 6, 2017, 7:51 am

    Sar aapko China lga rahe hai koriyar vaale sala seaman diya nahi aor vapas bhi ho gya ye galat aapse se srvis Flipkart ki hai

  • Joshi DHANSUKH November 5, 2017, 12:31 pm

    Call me please

  • Joshi DHANSUKH November 5, 2017, 12:30 pm

    Please call me my order not send me u

  • vanish November 4, 2017, 1:23 pm

    thank you

  • pradeep kushwah November 3, 2017, 5:53 pm

    Thank you

  • pradeep kushwah November 3, 2017, 5:52 pm


  • vishnu gurame November 3, 2017, 12:34 pm

    dear sar custombar sarvis parbalam

  • Bhagya November 3, 2017, 9:27 am

    I have an amazon account
    Last time i ordered a product which was delivered before the expected date. But it was not delivered me instead they handed it to other person without any notification and I’m very much upset over this matter. Hope this do not repeat again. Thank you…..

  • Vijay Gupta November 1, 2017, 10:08 am

    Sir, I have an A / C at Now 152 Rs. is. And I’m Prodecte Pleas. But it is not happening. Who am prodecte Pleas. Only Rs 140 is.

  • Pandurang S. Pole October 31, 2017, 5:34 pm

    Sir I have brought Diswa High demanded Ind….(HTC-1) , (Order No. 402-6738506-5353127), I have done complaint against damaged product, accordingly company informed pickup date & time. Meanwhile Company again sent sms that ” Pickup cancelled: your return, Diswa High demanded Ind… was cancelled at the time of pickup. To initiate a return again. From this message company has not intimate me regarding further pickup date through SMS.
    I request you, kindly inform reschedule pickup date.

  • Amitkumarsingh October 30, 2017, 2:37 pm


  • A.KESAVAN October 30, 2017, 2:34 pm

    Sir I have bought one watch on 31 August .but this watch is very worst and Chin broken.pls refund my watch.

  • Md Shamshad Parwez October 29, 2017, 2:38 pm

    Sir I have bought pmv creation Salwar on 28th October .but this Salwar cloth is very worst and not pure cotton.pls refund my Salwar. My order no. is #407_0330833_4125941.

  • Amarjeet Yadav October 29, 2017, 3:19 am

    Sir maine moto m gold mobile oder kiya tha jo mujhe 24 October ko mila usme screen brightness full hai magar mobile ke screen par kuchh dikhai nahin deta so please my help fast refund please please please

  • Deepak kumar October 29, 2017, 2:43 am

    Sir ji mere ATM se 29 transaction Amazon shopping ho gaya hai jab ki mere dwara nahi kiya gaya hai kripya help karen.
    My mobile number is 8090808970

  • Chaitanya October 28, 2017, 4:22 pm

    Please tell me a verified email as doesn’t work donno why

  • ashok agrawal October 28, 2017, 4:55 am

    plilips bt50g bluetooh speaker return kiya abhi tk koi reply me customer care me koi reight news nhi de rha plz refund my money

  • Shyam Sunder Yadav October 27, 2017, 11:31 am

    Sir/ Madam
    i am canceled one product thats Return Id is: D98Z7LPLRRMA AND Order ID is: 404-0978658-2197961. i am not get refund money till date. Sir/ Madam do something for me, my Cell No. is – 9474201951. i am trying to call to customer care but call is not going…..

  • Mahendra KumarNagar October 26, 2017, 2:06 pm

    Sir please mera order cancel huwa uska refund hoga ya nahi call attend bhi nahi karta koi

  • Jimmy Garg October 25, 2017, 10:02 am

    Dear sir,
    Till time I have not received my mobile prepaid order from courier service but it is showing already delivered to me on 13 September.
    Kindly enquiry it this fake delivery by courier service, I want my Claim/ money refund against my Mobile phone order.

    Order Id #405-7606100-2476314
    Mobile Phone
    Redmi 4A

  • ASHOK SINGH BISHT October 22, 2017, 3:55 pm

    My Citibank card ending with xxxxxxxxxx1921 has been charged 10.99 USD without my consent.This is very irregular.Im instructing Citibank not to make the payment. Want your reply immediately.
    Mobile :- +91 9810290311

  • Balaganapathy Balakrishnan October 21, 2017, 3:57 am

    Dear Manager,
    Since it has been 1month as been over .There is no response from your side and there is no update from yourside.I dint get my order till date. Such a worst service from your side.My order no is #407-5286781-8961907.Please try to deliver my book by today.Its very very very very urgent.

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