Vistara Airlines was founded in 2013 and commenced its operation from 9th January 2015. The company has a fleet size of 9 with Airbus A320-200 and Airbus A320neo being the popular fleet. The airline operates 325 weekly flights to over 15 destinations. As of March 2016, Vistara’s destinations are Guwahati, Delhi, Dabolim, Ahmedabad, Jammu, Srinagar, Bangalore, Kochi, Mumbai, Pune, Bhubaneswar and Hyderabad.
The company offers food services and pre-loaded tablets in its business class fliers. The company unveiled its identity “Vistara” on August 2014. This name was taken from the Sanskrit word Vistaar which means “limitless expanse”. The company got its air operator’s certificate from aviation regulator DGCA on 15th December 2014.
Vistara Airlines Customer Care Contact Details
Vistara has a dedicated customer care team which takes care of each and every query by the customers. The company has a separate team for handling team i.e. sales team, media team etc. One can also contact the company through the customer care phone number. Email ids for various departments are mentioned below.
Vistara Airlines Customer Care Number: 1860-108-9999 / 0120-669-9901
Vistara customer care numbers can be used to ask for any assistance regarding the service of the company. Call charges will be applicable according to the normal call rates.
Vistara Airlines Customer Care Email ID (General Queries): firstname.lastname@example.org
General Queries can be asked on this email id. Make sure that you will mention your contact details so that the company will revert back to you on your contact details.
Vistara Airlines Customer Care Email ID (Sales Queries): email@example.com
Sales related queries can be asked on this email id.
Vistara Airlines India Customer Care Email ID (Media Queries): firstname.lastname@example.org
Queries related to media can be asked through this email id.
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Vistara is active on Facebook, Twitter, Google Plus and LinkedIn. These social profiles can be used for various purposes. If you are seeking a job in the company then get the details of the HR department through the LinkedIn account.
YouTube Channel: N/A
Facebook Fan Page: facebook.com/AirVistara
Twitter Handle: twitter.com/airvistara
Google Plus Profile: plus.google.com/+AirVistara/posts
LinkedIn Profile: in.linkedin.com/in/vistara-airlines-387493a1
Pinterest Profile: N/A
Flickr Profile: N/A
Foursquare Profile: N/A
There are many common queries of the passengers about the services of the company. Almost every company has an FAQ section where the company provides a complete solution to the frequently asked question. So before you contact the customer support team regarding any query, do have a look at the FAQ section.
Grievance Redressal: airvistara.com/trip/contact-us
In order to contact the nodal officer for grievance redressal, one should firstly contact the support team of the company. And if the company do not take any action within the time provided by the company then one can reach the nodal officer. Here are the nodal officer mailing address and email id.
Help Vistara to enhance their services by providing valuable feedback through this feedback form. Some mandatory details like Name, feedback category and email id should be filled correctly so that the company will revert back to you as soon as possible.