PayUMoney Customer Care Phone Number, Office Address, Email, Website

PayUMoney is an India based online e-Wallet and payment gateway service. Earlier PayUMoney was known as PayUPaisa. The Internet says that the reason behind changing the name of this brand was making this concept international.

The PayUMoney Wallet offers the consumers to make the transaction through it by using their credit card, debit card, net banking and get rewarded for that. It was founded in the year 2011, all thanks to Nitin Gupta who is the co-founder as well as CEO of the company. PayU India is the parent company of PayUMoney. Earlier, it was known as the popular payment gateway for the merchants and their websites. Till now, PayUMoney is linked with thousands of e-commerce websites.

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PayUMoney Customer Care Contact Details

PayUMoney has a huge user database. It is obvious that users would be trying to connect with the customer support team of the company. As there isn’t any specific customer care number or toll-free helpline number is available to contact the company. Follow the below mentioned details only.

PayUMoney Logo

PayUMoney Customer Care Number: N/A

PayUMoney Customer Care Email ID’s 

For Email ID
Buyer’s Care
Seller’s Care
Care Head
Business Head

You can send your queries to the company through email. There are two email Id’s one for buyers and one for merchants. The timings to contact the company’s support team are Monday to Friday 10 am – 7:30 pm and Saturday 10 am – 6 pm. Sundays are off.

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PayUMoney Contact Forms

Buyers and Sellers linked with PayUMoney who are having queries or are in need of support can create a ticket and get the support from the customer care department. Check the links mentioned for both buyers and sellers.

For Buyers:

For Sellers:

PayUMoney Office Contact Details

PayUMoney Corporate Office Address: 4th Floor, Pearl Tower, Plot No 51, Institutional Area, Sector 32, Gurugram, Haryana 122001.

PayUMoney Office Phone Number: 0124-6624801

PayUMoney Email ID: n/a

PayUMoney Official

The head office of the company is located in Gurgaon city of Haryana. If you have further inquiries then this can be useful for you.

Social Profiles

Facebook Fan Page:

Twitter Handle:

Google Plus Page:

Official Blog:

People can also follow the company’s official social profiles to keep yourself updated regarding latest updates, offers, discounts etc.

Important Links

You can use the contact form available on this to contact the company. You need to select I am a Buyer or Merchant and fill other fields to send towards the company. You can also request a call back to them.

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For frequently asked questions related to common answers, you can visit this page.

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{ 501 comments… add one }
  • Harish g August 15, 2017, 10:09 am


  • Harish g August 15, 2017, 9:59 am


  • nandkishor kushwaha August 12, 2017, 8:50 am

    Amount Rs 1049.85 /- Paid through the payumoney madhya pradesh purv kshetra vidhut vitaran c.electricity bill on 10 Aug 17 payment is succesful, but not pay to Electricity bord company, amount has been debited from the account and not yet refunded the amount.
    please sir my money refund or pay to electricity board.

    Contact number 9691928576

    electricity customer id 1904502161020

    payment id 159503752
    payu money txn# 652986
    Bank ac no 20283805843 (SBI)

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  • dina paswan August 7, 2017, 9:57 am

    Amount Rs 1951 /- Paid through the payumoney bihar electricity bill on 07 Aug 17 payment is succesful, but not pay to south bihar power distribution company, amount has been debited from the account and not yet refunded the amount.
    please sir my money refund or pay to electricity board.

    Contact number 9939729277

    electricity customer id 101180105

    payment id 159199801
    Merchant Order id is SB7467678289

    Bank ac no 30232887379 (SBI)

  • ydrdasa August 5, 2017, 7:54 am

    Good afternoon.
    From past 6 days i have been waiting for a call from payUmoney for completing my registration purpose. Till now no one called me regarding registration procedure. No one is lifting the call when i am calling. Kindly help me fast in registration process. Thank you

    • ANJANEYULU August 22, 2017, 7:16 am

      15 Aug 17, 04:49 PM MobiCollector Solutions Private Limited TXN_111502795965155 159971789 500.00 Completed actual this has not submitted to the customer account still they are showing pending please revert back

      • dharmendra August 22, 2017, 7:56 am

        Sem prblm

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