PayUMoney Customer Care Phone Number, Office Address, Email, Website

PayUMoney is an India based online e-Wallet and payment gateway service. Earlier PayUMoney was known as PayUPaisa. Internet says that the reason behind changing the name of this brand was making this concept international.

The PayUMoney wallet offers the consumers to make transaction through it by using their credit card, debit card, net banking and get rewarded for that. It was founded in year 2011, all thanks to Nitin Gupta who is the co-founder as well as CEO of the company. PayU India is the parent company of PayUMoney. Earlier, it was known as the popular payment gateway for the merchants and their websites. Till now, PayUMoney is linked with thousands e-commerce websites.

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PayUMoney Customer Care Contact Details

PayUMoney has a huge user database. It is obvious that users would be trying to connect with the customer support team of the company. As, there isn’t any specific customer care number or toll free helpline number is available to contact the company. Follow below mentioned details only.

PayUMoney Logo

PayUMoney Customer Care Email ID’s 

Email ID Description For Buyer’s Enquiries For Merchant Enquiries

You can send your queries to the company through email. There are two email Id’s one for buyers and one for merchants. The timings to contact the company’s support team are Monday to Friday 10am – 7:30pm and Saturday 10am – 6pm. Sundays are off.

PayUMoney Office Contact Details

PayUMoney Corporate Office Address : 7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32,
Gurgaon – 122002, Haryana

PayUMoney Office Phone Numbers : n /a

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PayUMoney Email ID : n/a

PayUMoney Official

The head office of the company is located at Gurgaon city of Haryana. If you have further inquiries then this can be useful for you.

Social Profiles

Facebook Fan Page :

Twitter Handle :

Google Plus Page :


People can also follow the company’s official social profiles to keep yourself updated regarding latest updates, offers, discounts etc.

Important Links

You can use the contact form available on this to contact the company. You need to select I am a Buyer or Merchant and fill other fields to send towards company. You can also request a call back to them.
For frequently asked questions related to common answers you can visit this page.

{ 477 comments… add one }
  • Prem Kumar Kushwah June 14, 2017, 4:36 am

    Subject: Receipt Not found Prop Id. 239011919080 in r/o Smt Savita
    Sir, I have submitted the Property Tax Return 2017-18 of above property Id of Rs. 980.82 (incl. bank service tax) through ICICI bank credit card on 13 Jun 2017 at 09:45 PM. but not received any confirmation from merchant or receipt. However the payment has been made by ICICI Bank. I have also launched complaint in MCD portal. But no reply recd. so far. The detail of complaint is enclosed herewith.Request to check the status of my complaint and issue receipt to me immediately.

  • Jairam June 9, 2017, 6:46 am

    Paid through the payumoney electicle bill but payment is not succesfull.but cash has been debited from the account.not yet refund the amount.going to be 3 days.
    Plss look in to this and do the need full.

    Contact number 9903588030.

    Reg number 9663884785(electricity customer id 0072357000)

    • Jairam June 9, 2017, 6:47 am

      Contact number 9902588030

  • Ajit kumar singh May 22, 2017, 5:00 am

    To the payumoney ceo Urgent read my all send Email message through pending my Merchant Business transaction and my Due payment today clearness related payumoney ceo through inform sir
    payumoney merchant : Ajit kumar singh
    Address-Indra puri , Road no- 5 House no- 30 post- keshari nagar , pin code: 800024 patna-bihar
    Email: and
    mobile number: +919431420351
    merchant websites: , , , , Etc

  • Vinith May 21, 2017, 7:08 am

    Actually I have paid for application form through debit card on Feb 2017. What is the issue is first time the amount ?1008 is debited but I didn’t get any application form. So I have tried again I got the application pls credit the amount ?1008..I have registered the complaint in my branch. There is no proper response. So I called for Canara bank customer care they guided me that the transaction was take place through payumoney. The amount was got stuck in payumoney account no is 3556101006173 IFSC code :CNRB0003556 name :vinith

  • vaijanath Choure May 9, 2017, 4:21 am

    sir/ mam
    2000 rupay loding in puymoney app plz not send many others a/c nomber plz my money send my a/c nomber 145601504754

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