PayUMoney Customer Care Phone Number, Office Address, Email, Website

PayUMoney is an India based online e-Wallet and payment gateway service. Earlier PayUMoney was known as PayUPaisa. Internet says that the reason behind changing the name of this brand was making this concept international.

The PayUMoney wallet offers the consumers to make transaction through it by using their credit card, debit card, net banking and get rewarded for that. It was founded in year 2011, all thanks to Nitin Gupta who is the co-founder as well as CEO of the company. PayU India is the parent company of PayUMoney. Earlier, it was known as the popular payment gateway for the merchants and their websites. Till now, PayUMoney is linked with thousands e-commerce websites.

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PayUMoney Customer Care Contact Details

PayUMoney has a huge user database. It is obvious that users would be trying to connect with the customer support team of the company. As, there isn’t any specific customer care number or toll free helpline number is available to contact the company. Follow below mentioned details only.

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PayUMoney Customer Care Email ID’s 

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Email ID Description For Buyer’s Enquiries For Merchant Enquiries

You can send your queries to the company through email. There are two email Id’s one for buyers and one for merchants. The timings to contact the company’s support team are Monday to Friday 10am – 7:30pm and Saturday 10am – 6pm. Sundays are off.

PayUMoney Office Contact Details

PayUMoney Corporate Office Address : 7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32,
Gurgaon – 122002, Haryana

PayUMoney Office Phone Numbers : n /a

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PayUMoney Email ID : n/a

PayUMoney Official

The head office of the company is located at Gurgaon city of Haryana. If you have further inquiries then this can be useful for you.

Social Profiles

Facebook Fan Page :

Twitter Handle :

Google Plus Page :


People can also follow the company’s official social profiles to keep yourself updated regarding latest updates, offers, discounts etc.

Important Links

You can use the contact form available on this to contact the company. You need to select I am a Buyer or Merchant and fill other fields to send towards company. You can also request a call back to them.

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For frequently asked questions related to common answers you can visit this page.

{ 441 comments… add one }
  • HARPREET kaur February 16, 2017, 4:42 am

    Respected Sir/Mam
    I have made a payment for Rs.5127 to GCG Ludhiana on 12-02-2017 via payumoney using my debit card.Amount has been deducted from my account (Entry as per bank record:To ECOM704320250553 PayU_PayUMoney)But college staff says that they have not received that amout.So please do me a favour

  • Jagdish Chandra Nijhawan February 14, 2017, 6:50 am

    1. On 03.12.2016 I had ordered Gift Item # IGP992246- 1 x wine chillers with mugs silver plated and paid Rs. 5,920 vide my Citibank Credit Card # 5498 5205 8008 8202.-( Ref. # 75503726339)- Transaction ID 2008764
    2. Gift was received by AWB # 33482961562 in damaged condition and was returned.
    3. On 08.02.2017 I got a message from Mr. Prakash Negi that the refund for Rs. 5,920 had been processed for Transaction ID 2008764 and that the ARN # was 75503727021011429143187. on my Complaint ID 3912073618.
    4. Till date, I do not appear to have received the amount and no information is received from Citibank .

    Please look in to the matter and arrange for the refund to be made immediately. This amounts to a deficiency in service, and, as a customer, I reserve the right to take up the matter with the appropriate Consumer Forum to get full satisfaction. I request a reply with the next 48 hours.
    Jagdish Chandra Nijhawan

  • uday kumar verma February 12, 2017, 2:53 pm

    I have transferred the money from wallet to bank account on 12/02/17 transactions is showing successful while amount not reflecting in bank account, please resolve the issue

  • Srinivasa rao balaga February 12, 2017, 9:49 am

    Sir yesterday day I was book train tickets amount deducted from my acount but not get any tickets plese refund my money

  • Harika February 11, 2017, 12:07 pm

    I have paid 1500 to ubr solutions today 11-02-2017… But now i came to know its a fraud company… So please refund my money

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