Mercedes-Benz India Customer Care

Mercedes is considered as one of the class brands in India. It is manufactured by Mercedes-Benz India. It is a 100%-owned subsidiary of Daimler AG. Daimler entered the Indian market and set up Mercedes-Benz India Ltd in 1994. Some Mercedes models are Mercedes -Benz Class-B,C, CLS, E, GL, M, R, S, SL and SLK.

Now if you to know more about Mercedes-Benz India and want to contact the company then you can use the contact details we are mentioning here.

Mercedes-Benz Head Office Contact Details

Now if you want to contact the head office of Mercedes-Benz India then you can use the information we are providing. We are mentioning the full address, telephone number and fax number of the registered office. Check it out below:

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Full Address: Mercedes-Benz India Private Limited. , E-3, MIDC, Chakan. Phase-III, Chakan Industrial Area, Kuruli & Nighoje, Tal: Khed. Pune- 410501. India.

Official Website : www.mercedes-benz.co.in

Phone Number: 02135-673000, 395000

Fax Number: 02135-673953

Mercedes-Benz Roadside Assistance

If you need roadside assistance anytime 24 X 7 in all 365 days then you can call on this toll free number provided by the company.

Customer Care Helpline Number – 1800-102-9222 (Toll Free)

Now if you want to see the products of the company or you want to know more about Mercedes-Benz then you can also visit the official website of the Mercedes-Benz.

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{ 11 comments… add one }
  • Ashok Nagrath January 1, 2018, 10:29 am

    I am facing manhadling of my car CLS 350 at T&T Gurgaon.
    However instead to resolve the issues they are enforcing the penalties to me, I have written to all concerned departments but unable to get any feed back.. I have no other option rather to proceed legally.
    A suffered customer owing the brand for over 3 decades with many models
    Ashok Nagrath
    9810156372

  • Pinakin Rughani December 15, 2017, 1:19 pm

    Mercedes-Benz Vehicle Bearing Registartion No:MH47X9909

    Dear Sir,

    With reference to above subject I am very much disappointed with the service given by your goodself.

    First of all let me inform you that it was your store manager Mr. Jitesh Lulla from Auto Hangar India P. Ltd. who had insisted me to purchase the car from him though I was not having any interest of buying it from you. But since he was reluctant and gave an assurance of the quality service I was assured that he was a thorough gentleman.

    On 27th November, 2017 I had issued a token amount of cheque of Rs. 2,00,000/- in good faith. And the loan amount of Rs. 20 lacs was also sanctioned by your finance institution M/s. DAIMLER FINANCIAL SERVICES and then on 1st December, 2017 I had transferred an amount of Rs. 24,85,638/- through RTGS as the balance amount towards the purchase of new car. Where I knew that I have put myself in a big trouble.

    I had requested you to deliver the car to my premises but sorry to say that on 5th December, 2017 instead I had to personally come to take the delivery of the car. On 12th December, 2017 afternoon when I wanted to go out with my family, the car gave me the message “MALFUNCTION LIGHT ON THE CLUSTER AND THE STEERING IS FEELING HARD” and then it stopped working. It didn’t start at all, it was standstill. I called up your sales executive Mr. Durgesh and informed him about the condition. And he assured me that within 10-15 minutes he will call back, but there was no call back from him. Around 4.00 p.m. I again called him then he informed me that his Stores Manager Mr. Jitesh Lulla will call back within 10 minutes, but he too didn’t have the courtesy to call back. Nearly redialing his number for 6-7 times there was a call I was informed that next day your person (supervisor) will come to inspect the car and will inform if there is malfunction in the car. I received a mail from Ms. Elizabeth Mampilly which said that on 13th December, the car will be towed to the workshop at around 2 p.m. And on 13th December, after calling Ms. Elizabeth Mampilly informed me that it will be towed within 4 – 5 days and after insisting and requesting her she agreed to tow the car on the same day at around 5 pm. And finally at 5 p.m. the car was towed away to your workshop without giving any intimation that when the car will be delivered back nor there was any supervisor informing about the malfunction.

    I would also like to inform you that till date I have not received the original copy of the RTO certificate only a mail copy send to me.

    After buying such a premium car and being a prestigious customer I am being given a mental harassment and just wasting my prestigious time and business. Its affecting my health, I feel I am being tortured after paying such a premium amount to you. Is this the way you treat your esteemed customers. I feel you are a big fraudster who have cheated me by assuring you me of the good quality and services

    Thanks & Regards,

    Pinakin T Rughani.

  • Kesava Rao Nunna May 20, 2017, 2:55 am

    I purchased a bclass vehicle in July 2016. Within the first week one of the I observed a Bulge in the tyre. I reported to the dealer with some difficulty they replaced the tyre. Now I observed the same type of bulge in two more tyres. I hardly ran around 14000 km till now. When I approached the dealer in Vijayawada where I purchased they they cannot replace them
    I requeste you to look in to this and get the tyres replaced