IRCTC Customer Care Number, Toll Free Helpline, Email ID

This post is consisting support information for the people who are using It includes IRCTC customer care number, toll free helpline number and customer service email ID.

IRCTC.Co.In is among India’s most famous portal. It allows people to book Indian Railways tickets online. The website accepts payments through debit card / credit card, net banking, wallets etc.

IRCTC Customer Care Details

There are huge amount of people in all over country and even outside India too, who prefer IRCTC to book tickets. The customers who are using this site or willing to use it, must be having various kind of complaints, suggestion, feedback, reviews queries etc. For that, they can use below mentioned details.

IRCTC Office Contact Details

IRCTC Customer Care Number – 011-39340000 / 011-23340000

It is the main customer care number to the people who are willing to consult their problems and want information related to IRCTC.

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IRCTC Chennai Customer Care Number – 044-25300000

This number is the Chennai-based customer care office. People who want to contact the customer care representatives of Chennai, they need to call on this number.

I-tickets/e-tickets Customer Care Email :

For inquiries related to the tickets which have been booked online. If you have any kind of questions related to I-tickets or e-Tickets of IRCTC, those can be entertained through email by using above address.

For Cancellation E-tickets :

If have booked e-Tickets using the IRCTC portal and willing to cancel them. Then you are suggested to mail the related things and queries on this email ID. Please note, cancellation charges apply for e-Tickets cancellations.

For Mumbai Suburban Season tickets :

This email ID is specifically dedicated to the suburban season ticket inquiries for Mumbai city. For related assistance, you must email on it.

Important Links

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Other contact information are available on this page. You are suggested to follow this page to obtain more details to contact IRCTC customer care department.

{ 13 comments… add one }
  • ANTONY SELVA J September 16, 2017, 11:12 am

    The refund amount not yet come in my accnt… please help me to get it.. if any one has helpline line number please send it to my mail otherwise command here…

  • mohamedraziq September 13, 2017, 1:11 pm

    cheating application and wrong helpline number.i book one ticket in irctc lost my cash and not create pnr no refund give basted felicity

    • ANTONY SELVA J September 16, 2017, 11:13 am

      Yes sir… it is fake(help line) number…

  • kavya July 2, 2017, 6:38 pm

    we are appreciating your information

  • ginni July 2, 2017, 6:33 pm

    thanks for the good info

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