IndiGo Customer Care Number, Email ID, Toll Free Helpline

IndiGo is a low-cost carrier founded in 2006. Being a low-cost carrier, IndiGo flights does not have business class or first class. To keep fares of the flights low, it offers an only economy class which does not have complimentary meals. Passengers travelling via their flights can find a catalogue named Hello 6E which gives details about various duty-free products.

IndiGo Customer Care Contact Details

IndiGo Airline is not only known for its services but also for its customer care support. The support team of IndiGo airline has passionate and talented faces which help the customers in each and every aspect. Below are the IndiGo customer care details like toll-free number, phone number etc. along with important links.

IndiGo Toll Free Number : 1800-180-3838

This is the toll-free helpline number of IndiGo airlines. Any general queries related to flight status, PNR details, Flight details, luggage related queries etc. can be asked on this number. There will be no charges for the call.

IndiGo Customer Care Number: 09910383838, +911246613838

In case, the toll-free number is busy or not available then use these customer care phone numbers. These are chargeable numbers but the customer will get a quick solution from this number.

IndiGo Customer Care Email IDs

IndiGo Customer Care Email ID (Group Desk):
This is customer care email id for Group Desk. Anyone willing to book more than 10 tickets can mail to this email id and company will provide aspecial offer.

IndiGo Customer Care Email ID (Travel Agents):
Customer care email id for Travel Agents is shared here.

IndiGo Customer Care Email ID (Marketing Enquiries):
Marketing enquiries can be sent on this email id with all other necessary details.

Sponsored Links

IndiGo Office Contact Details

Social Profiles

IndiGo airline is active on Facebook, Twitter and LinkedIn. Follow the social profile of the company to stay updated with the latest news, flight status etc. Here are the active social profile links of IndiGo.

YouTube Channel: N/A

Facebook Fan Page:

Twitter Handle:

Google Plus Profile: N/A

LinkedIn Profile:

Pinterest Profile: N/A

Important Links

Visit the link and in the upper centre location, there is an option of “chat with us”. Use the chat option to chat with the company representative regarding baggage related information, cancellation and rescheduling, general enquiries, login error, payment related query, PNR status, web check-in error etc.

There is numerous question asked by the passengers which are common. IndiGo has a separate section (FAQs) which gives the proper solution of all frequently asked questions.

Investor Relation:
Investor relations customer care phone number, thefax number is given here.

Sponsored Links

Share your experience with IndiGo. Your feedback will help the company to enhance its service.

{ 12 comments… add one }
  • Ram Prit Sharma September 30, 2017, 2:34 pm

    Dear Sir,

    Like in the past this time also I have booked my flights by your Air line but at the time of booking forgot to ask for wheel chair facility at the Airports – Mumbai, Patna, Ranchi, Bengaluru, Mumbai.

    Please not that I just 3 months short of completing 77 years of my age and am suffering with serious knee problem. I walk with the help of walking stick find it hard to manage at the airports and therefore would request you to kindly arrange this facility.

    I had travelled using your Airline on 27-6-2017 Mumbai / Delhi /Ranchi and had returned to Mumbai on 1st July 2017.

    Without any reservation of the wheel chair, I found your staff to be very kind and generous. I had no problem at all because looking at my age and special condition, they provided me that wheel chair at all the airports.
    By sending this email, I would request you to ensure I get the wheel Chair facility at all the port whilst travelling to Patna etc., explained as above
    My PNR Nos. are :


    Thank you very much,

    Ram Prit Sharma

  • Shweta Saxena July 26, 2017, 9:53 am


    I had booked 5 tickets from Delhi to Hyd for 13th Aug however will not be able to travel owing to some medical emergency. There was a sudden surgery done 10 days ago and hence we will have to cancel our planned vacation. Would request you to consider my request and waive off the cancellation fee or issue us an open tickets for 5 persons.

    PNR # M8RJ4C

  • tayo yamak May 5, 2017, 11:47 am

    With due respect i would like state that, actually i had received offer letter for indigo airline after paying amount of Rs 7500 and now they are asking me for security fee Rs 12500. I just want to know that is it real or fake.. Please reply me.. I need suggestion from you.. Thank you..

  • M V RAMANAMURTHY March 20, 2017, 6:42 am

    [3/20, 12:02 PM] ?+91 863 990 3681?: The PNR for your Indigo Flt 6E313 for Vishakhapatnam-Delhi on 07 Jul 17 at 08:40 hrs is R9L9KP. Thank you.
    [3/20, 12:02 PM] ?+91 863 990 3681?: The PNR for your Indigo Flt 6E714 for Delhi-Varanasi on 07 Jul 17 at 13:10 hrs is AIDCXB. Thank you.
    [3/20, 12:02 PM] ?+91 863 990 3681?: The PNR for your Indigo Flt 6E337 for Delhi-Vishakhapatnam on 11 Jul 17 at 19:50 hrs is OI3HNE. Thank you.
    [3/20, 12:02 PM] ?+91 863 990 3681?: The PNR for your Indigo Flt 6E481 for Varanasi-Delhi on 11 Jul 17 at 15:00 hrs is CYEJUZ. Thank you.
    I am giving ok to change timings on july 7th and july 11th.

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