Cinepolis Customer Care Phone Number, Email ID, Office Address, Website

Cinepolis India is the wholly international company in India, which is a subsidiary of Cinepolis. The company is known for providing high quality movies and render enthralling movie experience to the customers as well.

The company inaugurated its first hall in Amritsar Punjab, and since it has established more than 215 screens across India. It renders amazing 3D movie experience which no other theatre is capable of giving.

Customers can now get high quality movie experience by booking their tickets online as well. So, what are waiting for book your favourite movie now and enjoy great experience!

Contact Cinepolis using different contact modes available like customer care number, customer care email id, head office address, phone number, fax number, email id, social profiles, website, etc.

Cinepolis Logo

Cinepolis Customer Care Contact Details

Customers who want to enquire about any kind of information are free to call to customer care support. The company has well established and dedicated customer support thatare always ready to help the users with all kinds of query.

Cinepolis Customer Care Phone Number: +91 81 4669 9987

Through this number, customer can enquire about booking, show timings, latest movie release, register a complaint, and give their valuable suggestions and many more.

Cinepolis Customer Care Email ID

Apart from calling, it is also possible to drop in the mail at the given email ID. The mail can be regarding anything like your experience, suggestions, feedback, complaints or anything. The customer support will be happy to hear from you and will take quick action as well.

General Query:

Privacy Policy Query:

Booking Confirmation Query:

Cinepolis Head Office Contact Details

Cinepolis Head Office Address: 3rd Floor, Plot No. 58 Near Chimes Building, Sector 44, Gurgaon, Haryana 122003, India

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Cinepolis Head Office Phone Number: N/A

Cinepolis Head Office Fax Number: N/A

Cinepolis Head Office Email ID: N/A

Cinepolis Official Website:

Social Profiles

Cinepolis India is a popular theatre in India. Many people love to watch movies on its lavish movie halls and for enhanced movie experience. The company is present on almost all the popular social networks through which it stays connected with masses and allows them to view latest movies, events and more.

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Important Links

One can ask several questions regarding the booking of tickets and much more through this link. Here, you can answers to various general questions which arise in the mind of the customers. They may include how to book tickets, how many tickets one can book in a single transactions, what are the payments methods, how to register in the site and many more.

One can give a great start to their career with Cinepolis India. The company has good working environment and provides opportunity for both personal and professional growth.  It is possible to look out for the openings through the site and apply as per your qualification and interest

Contact Us:
No service industry is complete without feedback from its customers. Well, you can send in your valuable feedback by filling up the form given and you will be reverted by the customer care executives as soon as possible. One can also give their suggestions as well.

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Provide feedback to the company in order to enhance the quality of services.

{ 30 comments… add one }
  • menaka November 20, 2017, 4:03 am

    I booked two tickets for Thor in DT cinemas, Saket under the name Menaka. My e-mail ID is and my contact number is 9818357147. The money has already been deducted from my account.
    INB Cinepolis India Private L 7341343636IGACKFCRR0 530.00.
    on 19nov, 2017.
    This is the transaction details from my bank.
    I neither got any message nor any mail.
    Your customer support is not reachable.
    Please let me know if the ticket is booked or not and if not please refund my money.

    • Cinepolis November 22, 2017, 9:38 am

      Hi Menaka,

      We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.

      Team Cinepolis.

      • menaka November 26, 2017, 7:55 am

        You people are just cheating the customers. Its been a week now and you still have not refunded the money neither initiated the refund process.

        • menaka December 21, 2017, 4:52 pm

          Please refund my money, its been more than a month now. If you won’t, I’ll approach consumer forum and file a complaint.

          • Team Cinepolis December 30, 2017, 8:57 am

            Hi Menaka,

            We completely understand your concern. Please be assured that our team is closely looking into your concern. We’ll be back with an update soon.

            Team Cinepolis

  • Gagandeep Singh November 18, 2017, 8:57 am

    first of all cinepolis customer care ph. no.
    (8146699987) is not responding, if you don’t have to respond then why you have given number. my second issue is why you r not showing movie Justice League in hindi however the trailers of the movie are being shown in hindi on t.v. Do you took bribe from Marvel studios for not showing movies of DC studios in hindi in India. whenever movie from DC studios is released in India, it is not shown by cinemas in hindi while trailers being shown in hindi on T.V. e.g when movie Wonder Woman released, it was also not shown in hindi. WHY??? I m very upset with this thing, please do respond me. i m waiting,,,,,,,,,,,,

    • Cinepolis November 20, 2017, 9:11 am

      Hi Gagandeep Singh,

      We would like to inform you that the release of Justice league in Hindi is delayed due to Censorship issues. for further clarification please write to us at so that we can assist you.

      Team Cinepolis.

  • ROHAN S. DUTT November 1, 2017, 8:31 am

    Pease let me know about my le club points & how to use it.

    • Cinepolis November 2, 2017, 12:29 pm

      Hi ROHAN S. DUTT,

      Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at with your ticket number (14249) in the subject line so that we can get in touch with you and assist you further.

      Team Cinepolis

  • Vignesh H August 16, 2017, 6:27 pm

    I am working for a NGO and I need to book bulk tickets maybe the whole screen I would be needing your help.

  • Mohak Gupta June 23, 2017, 3:31 am

    I booked tickets for Bahubali 2 from Cinepolis website on 10th May for 1868 rs using a credit card. The payment got deducted but no tickets were booked.
    It has been nearly 2 months now but no refund has taken place.
    There is neither any customer care support from Cinepolis.

    • Cinepolis June 24, 2017, 8:23 am

      Hi Mohak Gupta,

      Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at so that our team can assist you.

      Team Cinepolis.

    • Team Cinepolis July 2, 2017, 7:53 am

      Dear Mohak Gupta,

      We’re still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your contact number or email ID at so that we may assist you.

      Team Cinepolis.

  • Oliva mitra June 11, 2017, 7:27 pm

    I left my shopping bag at cinepolis lake Mall Kolkata while watching wonder woman 9:30pm show, seat L16,L17… please return it

    • Cinepolis June 12, 2017, 7:18 am

      Hi Oliva mitra,

      Sorry for the inconvenience. Kindly share your contact number and Email ID at so that our team can assist you.

      Team Cinepolis.

    • Cinepolis June 20, 2017, 7:50 am

      Hi Oliva mitra,

      We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

      Team Cinepolis.

  • Rahul singh April 29, 2017, 6:54 pm

    Experience people have no place in cinepolis thats why cinepolis is behind any other multiplex…