Customer Care Phone Number, Office Address, Email ID is one online portal where customers can log in and can book accommodation anywhere in the world.  The customers can do booking using the website and the apps of They offer various offers and deals for the customers which help customers to plan a luxurious trip at best price. was established in 1996 and is based in Amsterdam in the Netherlands. Today is available in more than 40 languages, and offers over 702,171 properties in 218 countries including properties from small, family-run bed and breakfasts to executive apartments and five-star luxury suites.

There are many customers in India using for booking of accommodation. The company in India is available as India Support & Marketing Services Private Limited. Here in this article, we will be sharing the customer care support available for the customers in India and below we will be sharing the customer care support and the various offices of in India. Customer Care

The queries and support related to the new bookings and existing bookings of accommodation via can heard and answered using the customer care and support offered by The customer care support includes some customer care numbers and also some offices available in India. Customer Care Number: 0008-000-016-075

This is the customer care number offered by for the Indian customers and the support is available 24×7 for the customers and calling on this number is not free as it’s not a toll free number so local call charges will apply. International Customer Care Number: +44-20-3320-2609

Here above we have mentioned the customer care number for the international customers of The support is available in English language and it is also available 24×7. Customer Care Number (Hotel support): 000-8000-016-065

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The customer care number for the support related to Hotels is mentioned above and it is available at service 24×7 and local call charges will apply while calling. India Offices Contact Details

There are few offices of available in India and below we are sharing full address of each office along with the full address of each office.

Office Address Phone and Fax Number
Mumbai Finance Centre Tower 3, #1602, 16th Floor, Senapati Bapat Marg, Elphinston Road (W), Mumbai – 400013, India. +91-22-33143999(Fax)
Bangalore RMZ Millennia, No.1 & 2, Murphy Road, Tower B – 6th floor, Ulsoor, Bangalore, 560008, India.
New Delhi One Horizon Centre, 14th Floor, Golf Course Road, DLF Phase 5, Sector 43, Gurgaon-NCR 122002, India. Social Profiles

Facebook Page:

Twitter Handle:

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For the recruitment, job and career related information in, willing people can visit the website link mentioned above.

The various basic questions related to and its services are being answered on the webpage link mentioned above.

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Official Website:
The official website mentioned above, customers can visit for more information and for the online booking of accommodation.

{ 25 comments… add one }
  • T. G. D. JANI March 8, 2017, 6:14 am

    Myself and my wife are planning to visit Mahableshwar on 26 March for five nights and will check out on 31st March 2017. Kindly provide me the few names of good family type 3 star hotels in the main market of Mahableshwar for both of us for 5 nights including breakfast.

    Hotel should be in the main market of Mahableshwar only. The tariffs should be between Rs. 2,000/- to Rs. 2,500/- per day including breakfast.


  • Shilpi Shukla February 25, 2017, 7:47 am

    The facts that taxes were not included in the 3-day package of Rs 22000/- was declared nowhere at rhe time of booking! You guys are cheats!
    I was getting a much better deal from MakeMyTrip at the time when I somehow got convinced by your ad that’s was the best deal! MakeMyTrip was charging me Rs 23,500 for the same three days package for which I have ended up paying Rs 26,620/- via your dubious website!!
    I feel so cheated right now!!!

    • MakeMyTrip March 11, 2017, 6:56 am

      Dear Shilpa,
      Greetings from MakeMyTrip!!
      We were looking into your concern but have found that a few important details are missing.

      Please provide us with the following details:

      – Booking ID or
      – Email address used at the time of booking

      We await your response to get the matter checked at our end.
      Assuring you best of our services.

      Team-MakeMyTrip Care

  • Pritam deb February 15, 2017, 9:40 am

    I booked 2 room in puri on 11 July 2017 by the help of
    But today when i call to the hotel number they said my booking is not confirmed & it all ready booked by another party.
    The hotel mane is one love & my booking number is 1887886154 & 1279922202.
    Help me what can I do now?
    My number is 9062397270

  • Deshmukh January 24, 2017, 12:08 pm

    I booked in White house Nagaon Ref number is 1194857017.I received booking confirm massage.When I called at hotel came to know that AC rooms are not available.Owner contacted Booling .com but still site is open and I received confirmation voucher.Can you immediately contact me on 9923636282.So that I can decide next course of action. I am trying on 800016075 customer care but phone switched off. Revert on my mobile no

  • Harish Khanna January 23, 2017, 10:41 am

    I was booked hotel Sai Ramanand in shirdi for 14/1 to 16/1/17 .Hotel charged RS. 3740/- with tax for Two days but no receipt was issued by Hotel nor by

  • Mohan vel January 3, 2017, 6:17 am

    Dear all,
    We had been with our family to the above place (Silvercloud Home stay) (mentioned in mail) booking confirmation no 1625296873 PIN code: 3474 on 31st December 2016. from Bangalore (almost 280KM one side with 3 cars spending fuel, money, energy, time) & made our family to stay on roads!!

    After reaching to destination with Kids,elderly parents & ladies, they are telling -that Silverclouds Homestay is closed & we don’t know, they are clearly saying, we have already intimated booking .com,
    They are saying you have booked through, so please contact them, don’t step in.
    They don’t have curtsy to offer at-least a glass of drinking water for aged parents.

    I have not received any mail or phone call from either from or silvercloud home stay. saying the booking is cancelled or its closed.
    We have tried calling to the given contact no from the booking confirmation mail,
    We tried from different phones numbers more than 100times & he took call on 29th & said, he will check the details & call us by 5pm & We called him again same day at late evening, he said its confirmed.
    After we reached chickmangaloor, again we tried with different numbers then is saying that the silver cloud home stay is closed 15days back itself, so causally

    Since earlier also we have booked some stay through & we haven’t faced any problem, based on that we just started to enjoy new year.

    When i tried calling customer care its connecting to London & i waited in line for almost 7min (International call), but the executive was not available.

    I had spent almost INR.30000/- because of your negligence, i am the sufferer. Which your booking .com is responsibility for that.
    When you are your company CEO goes to remote location, where their is no network, majority of hotels booked for celebration & regular rooms are charged three times more. No food available for 3 year kid, Pitch dark at forest. just imagine, how you would have faced when in that situation.

    I am taking this issue very serious & i am planing to going through media & complaint about your website.
    Even i want to compliant through online forum, Facebook & whatsapp etc.

    Your company has to re embrace money which i spent.
    Request you to take strict action on this.


  • Vikas Sehgal December 26, 2016, 6:17 am

    My name is Vikas Sehgal and my contact number is 8699069141. I want to
    came at Patiala with my family, so I want a room in Patiala Nr.
    District Courts Patiala, can you please help me to find out a room
    near District Court, The Mall Road, Patiala, please send me also the
    tariff plan of hotel…

    Visiting date: 28.12.2016
    Room required from 28.12.2016 to 30.12.2016.

  • Vikas Sehgal December 26, 2016, 6:10 am

    My name is Vikas Sehgal and my contact number is 8699069141. I want to
    came at Patiala with my family, so I want a room in Patiala Nr.
    District Courts Patiala, can you please help me to find out a room
    near District Court, The Mall Road, Patiala, please send me also the
    tariff plan of hotel…

    Visiting date: 28.12.2016
    Room required from 28.12.2016 to 30.12.2016.

    8699069141 (BDM)
    Complete Secure Solutions

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