AirAsia Customer Care Number, Email ID, Toll Free Helpline

AirAsia Berhad also known as AirAsia is a Malaysian low-cost airline. It’s headquarter is located in Kuala Lampur, Malaysia. Founded in 1993, AirAsia is the largest airline in Malaysia in fleet destinations and size. The airline company operates domestic and international flights to 100 destinations with spanning of 22 countries. Currently, Tony Fernandes is co-founder and CEO of AirAsia group. The company operates with the world’s lowest unit cost of $0.23 per available seat kilometers.

AirAsia Customer Care Contact Details

AirAsia customer support team is not only appreciated by first-time passengers but also from their life long customers. The company has its customer care number, mailing address, live chat and contact form through which customer can contact the support team for any type of assistance regarding any department.

AirAsia Toll Free Number: 1860-500-8000

The customer care phone number of AirAsia is available 24 hours a day and seven days a week. Call on this number in case of any assistance.

AirAsia Customer Care Email IDs

Nodal Officer:


In case, customers not satisfied with the response from customer support team then they can go for the above email ids accordingly for grievance redressal.

AirAsia Customer Care Mailing Address

One can write a letter to this mailing address regarding any queries, feedback and suggestion with regarding AirAsia services. The company will revert back within five working days.

Mailing Address: AirAsia India Limited, Kempegowda International Airport, Ground Floor, Alpha 3 building, Devanahalli, Bengaluru, Karnataka – 560300.

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AirAsia Office Contact Details

Social Profiles

YouTube Channel:

Facebook Fan Page:

Twitter Handle:

Google Plus Profile:

LinkedIn Profile:

Pinterest Profile:

Instagram Profile:

Flickr Profile:

Foursquare Profile:

Important Links

Live Chat:
One can also contact the company through Live Chat. Just fill all the necessary details asked in the form.

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Grievance Redressal Details:
Grievance redressal details are shared here. If you are not satisfied with any resolution is given by the customer care, wants to escalate the issue can contact the Grievance details.

Call Centre Details:
Here is the list of all call centre details of various countries which AirAsia serves. Call centre details include the contact number and opening hours.

Service Centre:
Service centers of AirAsia are located in Chandigarh, Jaipur, Kolkata and New Delhi. Here is the address of all the service centers. To locate the service centers in other countries select that country and all the service centers in that particular country will be displayed.

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Ask Form:
This is the ask form of AirAsia also known as FAQ section where one can get the solution of query related to payment, low fares, products and service etc. Select the department and all the solution to frequently asked questions related to that department will be shown.

{ 1 comment… add one }
  • Shashank Agarwal October 24, 2016, 7:16 am

    Dear Air Asia Nodal officer,
    we would like to inform that my son Master Reshu Agarwal having booking no. BIP8HQ/IIF45D was supposed to board on 23rd oct. 2016 from Chennai to KUL & Onwards journey from KUL to PKU (Indoensia). He was having web check in and no luggage but Air asia Ground Manager did not allow to board citing reason NO MALAYSIAN visa whereas actually no visa is required since he is in transit & having boarding pass for the onward journey. I am in abroad & requesting your staff to allow him if required by getting signed indeminity bond but did not allow even in Aug 2016 he has come by similar mode for which tickets & all details has been shown to your personnel inspite of that they did not allow. Since my son was alone & studying in boarding school your staff did not also make sure how he will go instead they ask him to go our from the airport. How can be they so inhuman/insane/intolerant. My son keep requesting then they say to buy ticket from Chennai to Jakarta then only he can board on the Internet availability was not coming so we also requested to make booking by our credit card but they not possible infact asked my son to beg for the credit card from there other staff. I am so much in pain & agony I cannot say. I need to pls. take severe action against the manager and also would like to refund our ticket as we have booked for 24th Oct.2016 from different airlines. I hope matter will be taken up seriously and correct remedy may be done to avoid future occurrence with any other passenger.

    I am sorry if written some wrong language but pls. understand from the father point of view sitting far away/helpless.
    Waiting for your reply.

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