AirAsia Customer Care Number, Email ID, Toll Free Helpline

AirAsia Berhad also known as AirAsia is a Malaysian low-cost airline. It’s headquarter is located in Kuala Lampur, Malaysia. Founded in 1993, AirAsia is the largest airline in Malaysia in fleet destinations and size. The airline company operates domestic and international flights to 100 destinations with spanning of 22 countries. Currently, Tony Fernandes is co-founder and CEO of AirAsia group. The company operates with the world’s lowest unit cost of $0.23 per available seat kilometers.

AirAsia Customer Care Contact Details

AirAsia customer support team is not only appreciated by first-time passengers but also from their life long customers. The company has its customer care number, mailing address, live chat and contact form through which customer can contact the support team for any type of assistance regarding any department.

AirAsia Toll Free Number: 1860-500-8000

The customer care phone number of AirAsia is available 24 hours a day and seven days a week. Call on this number in case of any assistance.

AirAsia Customer Care Email IDs

Nodal Officer:


In case, customers not satisfied with the response from customer support team then they can go for the above email ids accordingly for grievance redressal.

AirAsia Customer Care Mailing Address

One can write a letter to this mailing address regarding any queries, feedback and suggestion with regarding AirAsia services. The company will revert back within five working days.

Mailing Address: AirAsia India Limited, Kempegowda International Airport, Ground Floor, Alpha 3 building, Devanahalli, Bengaluru, Karnataka – 560300.

AirAsia Office Contact Details

Social Profiles

YouTube Channel:

Facebook Fan Page:

Sponsored Links

Twitter Handle:

Google Plus Profile:

LinkedIn Profile:

Pinterest Profile:

Instagram Profile:

Flickr Profile:

Foursquare Profile:

Important Links

Live Chat:
One can also contact the company through Live Chat. Just fill all the necessary details asked in the form.

Grievance Redressal Details:
Grievance redressal details are shared here. If you are not satisfied with any resolution is given by the customer care, wants to escalate the issue can contact the Grievance details.

Call Centre Details:
Here is the list of all call centre details of various countries which AirAsia serves. Call centre details include the contact number and opening hours.

Service Centre:
Service centers of AirAsia are located in Chandigarh, Jaipur, Kolkata and New Delhi. Here is the address of all the service centers. To locate the service centers in other countries select that country and all the service centers in that particular country will be displayed.

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Ask Form:
This is the ask form of AirAsia also known as FAQ section where one can get the solution of query related to payment, low fares, products and service etc. Select the department and all the solution to frequently asked questions related to that department will be shown.

{ 13 comments… add one }
  • kajol joshi January 1, 2018, 3:44 pm

    Respected Sir/ madam
    I have journey ticket from mumbai to kuala lumpur on dated 6th january 2018. my booking number is 4781911and PNR is YMYULQ..
    You are given 15 kgs + 7 kgs beggege.
    If the beggege will be more, please tell me what is the rate of extra beggege per kgs in indian ruppes.

    Please reply as early as possible.
    Kajol joshi

  • Tashie mibang December 29, 2017, 11:55 pm

    Sir /ma’am……I have confirmed booking of air Asia india flight to guwahati from Bangalore on 31st of Dec 2017(15-1982). I have a Labrador puppy to carry along with me and is 3 months old .. is it possible to carry the puppy on board …